Enterprise Car Hire
in Burlington

Hola Car Rentals is the only premium partner of the top car hire brands operating in Burlington, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Burlington.

No. With Hola Car Rentals, all costs and charges for your booking in Burlington are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Burlington charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Enterprise counter at Burlington International Airport (BTV) is located inside the Rental Car Facility directly across from baggage claim. Once you collect your bags, follow the signs to the facility and proceed to the Enterprise counter on the first floor to receive your hire agreement and vehicle keys.

The Burlington Airport address is 1200 Airport Dr, South Burlington, VT 05403. The Enterprise counter at this location is open daily from 8:00 AM to 11:59 PM, making it convenient for most flight arrivals.

If you are arriving outside those hours, Enterprise also has two other Burlington-area locations on Shelburne Rd and Williston Rd, though those have more limited hours and are closed on Sundays.

Enterprise operates three locations in the Burlington, Vermont area, each with different hours.

• Burlington International Airport (BTV), 1200 Airport Dr: open daily 8:00 AM to 11:59 PM
• Shelburne Rd, 1116 Shelburne Rd: Monday through Friday 8:00 AM to 6:00 PM, Saturday 9:00 AM to 12:00 PM, closed Sunday
• Williston Rd, 1891 Williston Rd: Monday through Friday 7:30 AM to 5:30 PM, Saturday 9:00 AM to 12:00 PM, closed Sunday

If you are flying into Burlington and need flexibility, the airport Enterprise location offers the longest daily window. The Shelburne Rd location is a good alternative if you are already in the city and prefer not to travel to the airport.

After-hours returns are available: park the car, lock the doors, and place the keys in the drop box. You remain responsible for the vehicle's condition until the branch opens the next business day.

Yes, after-hours returns are available at Enterprise locations in Burlington. If you need to return your vehicle outside of regular business hours, park the car in the designated area, lock the doors, and place the keys in the drop box at the branch.

Keep in mind that you remain responsible for the condition of the vehicle until the branch opens and staff can inspect it. To protect yourself, take photos of the car, the fuel gauge, and the odometer before dropping the keys.

The Enterprise airport location at Burlington International Airport (BTV) is open until 11:59 PM daily, so after-hours drops are most commonly needed at the Shelburne Rd or Williston Rd Burlington locations, which close earlier and are not open on Sundays.

Vermont has no interstate toll highways, so driving around Burlington and on major roads like I-89 and I-91 with your Enterprise hire will not generate any electronic toll charges.

The only toll facilities in Vermont are three seasonal mountain toll roads, none of which are near Burlington itself:

• Mt. Equinox Skyline Drive (Manchester area): US$20 per car plus US$5 per extra passenger, paid in cash at the gate
• Burke Mountain toll road: US$5 per vehicle or US$15 for an all-day pass, cash payment
• Mt. Mansfield toll road (Stowe area): US$26 per car plus US$9.50 per extra passenger, credit card only

These are manual pay-at-gate roads with no cameras or plate-based billing, so Enterprise toll programmes like PlatePass do not apply. If you visit these mountain roads, simply pay at the gate with cash or a credit card as indicated. There are no congestion charges or emissions zones anywhere in Burlington or Vermont.

To pick up your Enterprise hire in Burlington, you must present the following physical documents at the counter:

• Your original, unexpired driver's licence in the main driver's name
• A major credit card with the driver's name printed on the physical card, for the authorisation hold
• A passport or valid government photo ID (required for international visitors)
• Your booking confirmation
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical originals. Digital copies shown on a phone are not accepted at the Enterprise Burlington counter.

Yes, debit cards are accepted for certain vehicle classes at the Enterprise Burlington locations, but with important restrictions.

At the Shelburne Rd Burlington location, renters using a debit card may hire economy through full-size cars, cargo vans, minivans, and up to intermediate SUVs. A 12 or 15 passenger van requires a major credit card regardless of the renter's preference.

Renters paying with a credit card at Enterprise in Burlington must provide a security deposit of US$300, or US$850 for premium, luxury, electric, or performance vehicles.

Even if you use a debit card for the hire itself, it is strongly recommended to bring a major credit card in the main driver's name as a backup. The card must be a physical card with the driver's name printed on it. Prepaid and virtual cards are not accepted for the authorisation hold under any circumstances.

The standard minimum age to hire from Enterprise in Burlington without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-renter surcharge, and most vehicle classes are restricted to renters aged 25 and older.

At Enterprise Burlington locations, renters must be at least 25 years old to hire a 12 or 15 passenger van. This restriction applies regardless of the young-driver surcharge.

If you are between 21 and 24 and hiring from Enterprise in Burlington, plan for the additional daily fee and limit your vehicle selection to smaller classes such as economy, compact, or intermediate SUV. Vermont is not one of the states (like New York or Michigan) that legally requires hires to drivers aged 18 and older, so the 21-minimum applies here.

Additional drivers must also meet age requirements. For Enterprise, additional drivers are charged US$15 per day plus taxes if not included in your rate.

Yes, all bookings made through Hola Car Rentals, including Enterprise hires in Burlington, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire.

While Burlington and Vermont's main highways have no electronic tolls, you may drive through toll areas in neighbouring states such as New Hampshire or New York during your trip. Any tolls you pay on those roads are eligible for the cashback.

To claim your Tolls Cashback after returning your Enterprise vehicle in Burlington:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the Enterprise hire agreement, and a receipt or statement showing the toll charges

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions after 30 days are not accepted.

Burlington's downtown road layout is notably different from most U.S. cities and can surprise drivers unfamiliar with the area.

The city has a dense network of one-way streets shaped by its Complete Streets policy, which prioritises cyclists and pedestrians. Streets like University Place, South Winooski Avenue, South Union Street, and Elmwood Avenue form one-way pairs that can feel counterintuitive, especially when navigating with a hire car for the first time.

Two highway quirks are worth knowing before you drive your Enterprise hire in Burlington:

• I-189 ends abruptly at a partial interchange with US Route 7 (Shelburne Road), with several ramps closed due to an unbuilt connector. All traffic funnels onto a single exit ramp, which can feel like a dead end if you are not expecting it.
• I-89 Exit 13, near Burlington International Airport, lacks a northbound on-ramp from Dorset Street and Kennedy Drive, which can cause confusion and delays for drivers heading to or from the airport.

Street widths in Burlington's downtown are narrower than typical U.S. roads, often 26 to 30 feet wide with bike lanes integrated. Using GPS navigation is strongly recommended when driving your Enterprise hire through Burlington's city centre.

Enterprise hires in Burlington follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup, check the fuel gauge with the Enterprise agent and confirm the starting level is recorded on your hire agreement. Take a photo of the dashboard showing both the odometer and the fuel gauge before leaving the Burlington location.

When returning your vehicle, refuel within approximately 10 miles of the return location. Keep your fuel receipt as proof in case of any dispute. For after-hours returns at Burlington Enterprise locations, leave the receipt in the key envelope and keep a photo of the full gauge on your phone.

If you return the car below the recorded starting level, Enterprise may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus an administrative service fee. Returning the tank full is always the most cost-effective option.

Yes, you can add an additional driver to your Enterprise hire in Burlington, either as part of your rate or by paying a fee at the counter.

When an additional driver is not included in your booking, Enterprise charges US$15 per day plus applicable taxes for each extra driver added in Burlington. Check your booking confirmation to see if an additional driver is already included in your rate.

To add a driver at the Enterprise Burlington counter:

• The additional driver must be present at pickup with a valid driver's licence
• If their licence is not in a Latin (Roman) alphabet, an International Driving Permit is required
• Both the main driver and the additional driver must sign the hire agreement
• The additional driver must meet the minimum age requirements

Only drivers listed on the Enterprise hire agreement are covered by the vehicle's protections. Anyone not named on the contract who drives the car may void your cover, so always add every driver at the Burlington counter before departing.

Yes, most bookings made through Hola Car Rentals, including Enterprise hires in Burlington, include travel assistance coverage provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

For eligible customers, the travel assistance coverage includes:

• Medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you experience a breakdown or medical emergency while driving your Enterprise hire in Burlington or on Vermont roads, contact the assistance line 24 hours a day at +1 888 980 9992 (toll-free). You can also reach Terrawind via WhatsApp at +1 208 910 1001 or by email at [email protected].

When you call, have your full name and your Hola Car Rentals confirmation number ready. This coverage is separate from the vehicle damage protection (CDW/LDW) and third-party liability (LIS/SLI) on your Enterprise hire agreement.

Yes, one-way hires are possible with Enterprise, allowing you to pick up in Burlington and return the vehicle to a different location, though a drop-off fee may apply depending on the route.

The drop-off fee is route-specific and varies based on the destination, vehicle class, and season. When booking, the Hola Car Rentals checkout will display any applicable drop-off fee under the "To pay at destination" section before you confirm your reservation.

Common patterns to keep in mind for Enterprise one-way hires from Burlington:

• Returning to another location within the same city or metro area often carries no drop-off fee
• Returning to a different state or distant city typically does incur a one-way fee
• Cross-border returns (for example, into Canada) may be restricted or subject to higher fees depending on Enterprise policy

If you need to change your drop-off location after booking, contact support as soon as possible, as changes may reprice the hire and affect availability. Always verify the drop-off fee shown on your Enterprise Burlington confirmation before travelling.