Enterprise Car Hire
in Vermont

Hola Car Rentals is the only premium partner of the top car hire brands operating in Vermont, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Vermont.

No. With Hola Car Rentals, all costs and charges for your booking in Vermont are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Vermont charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Enterprise counter at Burlington International Airport (BTV) in Vermont is located inside the terminal, across from baggage claim on the first floor. Upon arrival, follow signs towards the Rental Car Facility, proceed to the Enterprise counter, and present your booking confirmation and required documents to receive your hire agreement and vehicle keys.

The Burlington International Airport Enterprise location is open daily from 8:00 AM to 11:59 PM, which covers most flight arrivals. If you are arriving close to midnight, plan your collection accordingly, as the counter closes at 11:59 PM.

Enterprise also operates neighbourhood branches in the Burlington area, including locations on Shelburne Rd. and Williston Rd., as well as a branch in Rutland at 131 S Main St. These city branches have more limited hours than the airport location, so confirm hours before heading to a non-airport Vermont Enterprise branch.

When returning your Enterprise hire car at Burlington International Airport in Vermont, drive to the Enterprise Rental Car parking area at the airport. After parking, remove all personal belongings and place the keys in the drop box located at the Enterprise counter inside the terminal.

For after-hours returns at other Vermont Enterprise branches (such as Shelburne Rd. or Williston Rd.), the process is slightly different:

• Park in a designated space at the branch
• Remove all belongings and lock the vehicle
• Place the keys in the key drop box at the front of the building
• Note that you remain responsible for the vehicle's condition and any hire charges until an Enterprise employee inspects it the next business day

Before returning, refuel within approximately 10 miles of the Vermont return location to comply with the full-to-full fuel policy and avoid refuelling charges. Keep your fuel receipt as proof in case of any dispute.

Vermont has no interstate toll highways, so your Enterprise hire will not encounter typical highway toll plazas during normal driving. The only toll facilities in Vermont are three short, seasonal mountain toll roads:

• Mt. Equinox Skyline Drive (off VT Route 7A near Manchester): US$20 per car plus US$5 per extra passenger, paid in cash at the booth
• Burke Mountain toll road (off Mountain Road): US$5 per vehicle or US$15 for an all-day pass, paid in cash
• Mt. Mansfield toll road (off Highway 108 near Stowe): US$26 per car plus US$9.50 per extra passenger, paid by credit card only

These Vermont mountain toll roads do not use electronic transponders or plate-based billing systems, so the toll device programmes offered by Enterprise (such as PlatePass) are not relevant here. You pay directly at the gate in cash or by credit card depending on the road.

If you drive your Enterprise hire beyond Vermont into neighbouring states such as New York or Massachusetts, you may encounter cashless electronic toll roads. In that case, the toll device in your Enterprise vehicle would apply, and per-use charges plus administrative fees could be billed to your card after the hire ends.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Enterprise hire in Vermont or on any roads you drive during the hire period.

Vermont itself has no highway tolls, but if your Enterprise hire takes you into neighbouring states with cashless toll roads, any tolls you pay are eligible for the cashback claim.

To claim your Tolls Cashback after returning your Vermont Enterprise hire:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement from Enterprise, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted.

To pick up your Enterprise hire car in Vermont, you must present the following documents at the counter:

• A valid, original driver’s licence (physical card, not digital)
• A major credit card in the main driver’s name with the name printed on the card, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

Vermont Enterprise locations also require renters to have verifiable collision, comprehensive, and liability insurance. If you are hiring a 12 or 15 passenger van at a Vermont Enterprise branch, a major credit card is specifically required for the deposit.

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), you must carry an International Driving Permit (IDP) alongside your original licence. The IDP is a translation only and is not valid without the original licence. All documents presented at the Enterprise counter in Vermont must be physical originals; digital copies are not accepted.

Yes, a major credit card is required for the security deposit hold when collecting your Enterprise hire in Vermont. The card must be a physical card in the main driver’s name with the driver’s name printed on it. Debit cards, prepaid cards, and virtual or digital wallet cards are not accepted for the deposit.

At the Enterprise counter in Vermont, a temporary authorisation hold is placed on your card. This is not a charge, but it reduces your available credit until the hire is concluded and your bank releases the hold, which can take up to 15 working days after return.

Typical security deposit holds for standard vehicles in the United Kingdom range from approximately GBP 300 to GBP 400, though the exact amount at your Vermont Enterprise location may vary depending on the vehicle class and branch policies. Enterprise Vermont branches require a major credit card specifically for 12 and 15 passenger van hires as well.

To avoid issues at collection, notify your bank of your travel plans in advance, confirm your card is enabled for in-person transactions, and bring a backup credit card in your name.

The standard minimum age to hire from Enterprise in Vermont without a young-hire surcharge is 25. Drivers aged 21 to 24 can hire from Enterprise in Vermont but will be charged a daily young-hire surcharge, and most vehicle classes are restricted to renters aged 25 and older.

Vehicle classes typically restricted to drivers 25 and older at Enterprise include full-size saloons, full-size SUVs, minivans, vans, convertibles, luxury, and premium vehicles. Drivers aged 21 to 24 are generally limited to economy, compact, and intermediate categories.

The daily young-hire fee at Alamo, National, and Enterprise locations is GBP 15 per day plus applicable taxes, paid at the counter in Vermont.

Vermont is not one of the states (New York and Michigan) where hire companies are required by law to hire to drivers aged 18 and older, so the Enterprise minimum age in Vermont follows the standard 21 to 24 policy with surcharges. Drivers under 21 cannot hire from Enterprise in Vermont.

Yes, you can add an additional driver to your Enterprise hire in Vermont, either at no cost if your booking rate includes it, or for a daily fee paid at the counter if it is not included.

When the additional driver fee applies at Enterprise in Vermont, the charge is US$15 per day plus applicable taxes. Check your booking confirmation to see whether your rate already includes one additional driver at no extra cost.

To add an extra driver at the Vermont Enterprise counter:

• The additional driver must be present at collection with a valid driver’s licence
• If their licence is not in English and does not use a Latin alphabet, they must also bring an International Driving Permit
• Both the main driver and the additional driver must sign the hire agreement
• The additional driver must meet the same minimum age requirements as the main driver

Only drivers listed on the Enterprise hire agreement in Vermont are covered by the vehicle’s protections. Anyone who drives the car without being named on the contract may void cover and result in additional charges.

Most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, which can be valuable if an unexpected situation arises during your Enterprise hire in Vermont, such as a medical emergency on a remote mountain road or a flight cancellation affecting your trip.

The travel assistance typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This cover is designed for travellers visiting from abroad and does not apply to residents of the United States or Canada. If you are a US or Canadian resident hiring from Enterprise in Vermont, this benefit does not apply to your booking.

To reach the assistance line 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call. Always check your specific booking confirmation for the exact terms and coverage limits that apply to your Vermont hire.

Vermont Enterprise locations require renters to have verifiable collision, comprehensive, and liability insurance. If you do not have personal auto insurance that extends to hire vehicles, you will need to arrange cover before or at the counter.

The main cover types relevant to your Enterprise hire in Vermont are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Enterprise vehicle itself, subject to any applicable excess
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people while driving the Enterprise vehicle in Vermont; some UK states require a minimum level, but not all do

CDW and LDW do not cover third-party liability, and LIS does not cover damage to the hire vehicle itself. These are separate protections that work together.

Vermont has no congestion charges or emissions zone fees, so there are no additional local costs beyond standard hire insurance requirements. Always review your booking confirmation and the hire agreement at the Enterprise counter in Vermont to confirm exactly which coverages are included and whether any excess applies.

Enterprise hires in Vermont follow a full-to-full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

To avoid fuel fees on your Vermont Enterprise hire:

• Check the fuel gauge with the agent at collection and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at collection
• Refuel within approximately 10 miles of the return location before dropping off the car
• Keep your final fuel receipt showing the date, time, and station address

If you return the Enterprise vehicle in Vermont with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price, plus a refuelling service fee.

For after-hours returns at Vermont Enterprise branches outside the airport, leave the fuel receipt in the key drop envelope and keep a photo of the full gauge on your phone as proof. Ask the Enterprise agent at collection to recommend the nearest petrol station to the return location.

Yes, one-way hires are generally possible with Enterprise, allowing you to pick up in Vermont and return the vehicle in a different state, but a drop-off fee may apply depending on the route and vehicle class.

The drop-off fee for a one-way Enterprise hire from Vermont is route-specific and varies by destination, season, and vehicle category. You will see this fee listed under the "To pay at destination" section during the booking process on the Hola Car Rentals website. It is not prepaid and is paid directly at the Enterprise counter in Vermont at collection.

Key points to bear in mind:

• Not all routes from Vermont incur a drop-off fee; shorter regional routes may have no fee
• Long-distance or cross-country one-ways typically carry higher fees
• Premium and speciality vehicle classes may have stricter one-way restrictions
• Cross-border hires (for example, driving into Canada) require prior authorisation from Enterprise and may not be permitted on all rate types

Always confirm the one-way fee shown on your booking confirmation matches what the Enterprise counter presents at collection in Vermont. If a fee appears that was not disclosed, keep your paperwork and contact support.

If your flight is delayed and you arrive later than your scheduled Enterprise collection time in Vermont, your reservation will generally be held for up to 24 hours from the original collection time. The Burlington International Airport Enterprise location operates until 11:59 PM daily, so most delayed arrivals within the same day will still be accommodated.

If your delay is less than 24 hours, proceed to the Enterprise counter in Vermont during operating hours and your booking should still be honoured. If your delay will push your arrival past the 24-hour window from the original collection time, contact Hola Car Rentals support as soon as possible:

• WhatsApp: +1 (786) 999-8312
• Email: [email protected]

Changes in these situations are not guaranteed, but the support team will assist as much as possible. Note that if you arrive after the Enterprise counter at Burlington Airport has closed for the night (after 11:59 PM), you will need to wait until the counter reopens the following morning. Vermont Enterprise neighbourhood branches have more limited hours, so airport collection is the most flexible option for late arrivals.