Dollar Car Rental
in Tennessee

Hola Car Rentals is the only premium partner of the top car rental brands operating in Tennessee, including Dollar, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Dollar rental experience and peace of mind throughout your trip in Tennessee.

No. With Hola Car Rentals, all costs and charges for your Dollar booking in Tennessee are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Dollar counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Dollar counter in Tennessee charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Dollar to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

No, Tennessee has no toll roads, toll bridges, or toll tunnels anywhere in the state, so you will not encounter any toll charges during your Dollar rental in Tennessee.

This means you do not need to worry about transponder programs, cashless toll lanes, or administrative toll fees from Dollar during your trip within the state. Common routes such as I-40 between Nashville and Knoxville, or I-65 between Nashville and Memphis, are completely toll-free.

There are also no congestion charges or emissions-zone fees in Tennessee, so you can drive freely without enrolling in any toll program.

If your itinerary takes you beyond Tennessee into neighboring states that do have tolls, your Dollar rental vehicle will include an electronic toll device. In that case, you can choose an unlimited toll package at the counter (typically US$11 to US$25 per day, depending on location) or pay per use, with actual toll amounts plus administrative fees billed to your card after the rental.

At Nashville International Airport (BNA), the Dollar counter is located inside the Main Terminal on Level 1, with service points at both the North and South ends of the terminal.

After completing your paperwork and collecting your keys at the Dollar counter, you will find your rental vehicle in the consolidated Rental Car Facility, which is situated just outside the Main Terminal next to Terminal Garage One. Dollar also offers shuttle or airport pick-up services from BNA to help you reach the facility.

The Dollar counter at Nashville International Airport is open daily from 6:00 AM to 11:59 PM. If you are arriving on a late flight, plan your arrival accordingly, as the counter closes just before midnight.

For other Tennessee airports, Dollar also operates at Memphis International Airport, McGhee Tyson Airport in Alcoa, Tri-Cities Regional Airport in Blountville, and Chattanooga Metropolitan Airport. Counter locations and hours at those sites may differ, so confirm details on your booking confirmation before travel.

To collect your Dollar rental car in Tennessee, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name (physical card only; digital copies are not accepted)
• A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold (debit and prepaid cards are not accepted)
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or a Latin alphabet, an IDP is recommended but not strictly required for your Dollar rental in Tennessee.

The IDP is a translation document only and cannot be used without your original license. Obtain it in your home country before traveling, as it cannot be issued abroad.

All bookings made through Hola Car Rentals, including Dollar rentals in Tennessee, include the Tolls Cashback benefit, which reimburses up to 5% of your total booking value for tolls paid during your rental.

Since Tennessee itself has no toll roads, you would only use this benefit if your Dollar rental takes you into a neighboring state that does have tolls, such as driving into Georgia, Virginia, or North Carolina.

To claim your cashback after returning your Dollar rental in Tennessee or elsewhere:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid

The refund is calculated as the lesser of the actual tolls paid or 5% of your booking total. For example, if your Dollar booking total is US$500, the maximum cashback is US$25. Refunds are issued to the original payment method within 7 to 10 business days after approval. Submissions received after 30 days are not accepted.

When picking up a Dollar rental car in Tennessee, expect several mandatory taxes and fees on top of your prepaid rate. These are set by state and local authorities and by the rental partner, and they are due at the counter.

• Tennessee automotive rental surcharge tax: 3% on gross rental proceeds, applied statewide
• State and local sales tax: varies by city; in Nashville the combined minimum is approximately 9.75% (7% state plus county and city portions)
• Airport concession recovery fee (ACRF): applies at airport Dollar locations such as Nashville International Airport (BNA), Memphis, and others, to recover costs of operating on airport property
• Consolidated facility charge (CFC) and customer facility charge: standard at airport rental car centers
• Vehicle license recovery fee and energy surcharge: standard Dollar fees applied nationally

Off-airport Dollar locations in Tennessee, such as the Nashville city locations on Briley Parkway and Charlotte Avenue, generally carry lower concession and facility fees than airport counters, which can make them a more cost-effective option if the location is convenient for your itinerary.

Your booking confirmation will show which fees are included in your prepaid rate and which are listed as due at pick-up.

Yes, Dollar in Tennessee accommodates one-way rentals within the continental United States, allowing you to pick up your car at a Tennessee location such as Nashville International Airport (BNA) and return it to a different city or state.

A drop-off fee typically applies for one-way rentals and varies depending on the route, vehicle class, and season. This fee is not included in your prepaid rate and is listed under the "To pay at destination" section during the booking process and on your confirmation.

To book a one-way Dollar rental in Tennessee:

• Select a different return location during the search on the Hola Car Rentals website or app
• Review the drop-off fee shown on the rate details page before confirming
• Verify the fee again on your booking confirmation
• At the Dollar counter in Tennessee, confirm the drop-off fee matches your confirmation before signing the rental agreement

If the counter adds a drop-off fee that was not disclosed on your confirmation, keep all paperwork and contact support after the rental. Note that cross-border one-ways outside the continental United States may be restricted or carry higher fees; confirm with Dollar at the time of booking.

Yes, Dollar in Tennessee applies a young-driver surcharge for renters between the ages of 21 and 24. The standard Dollar surcharge is US$13.50 per rental day plus applicable taxes, with a maximum cap of US$189 plus taxes for the rental period.

Tennessee does not have a state law requiring rentals to drivers under 21, so the minimum age at Dollar locations in Tennessee is generally 21. Drivers under 25 should also be aware of vehicle class restrictions: categories such as full-size SUVs, premium, luxury, convertible, minivan, and van are typically reserved for renters aged 25 and older.

Vehicle classes generally available to under-25 renters at Dollar in Tennessee include economy, compact, intermediate, and compact SUV categories, though availability varies by location.

To avoid surprises at the Dollar counter in Tennessee:

• Confirm your age eligibility and the applicable surcharge amount on your booking confirmation
• Select an eligible vehicle class during booking
• Bring a major credit card in your name with sufficient available credit to cover both the security deposit hold (typically US$300 to US$400) and the young-driver surcharge

Yes, a physical major credit card in the main driver's name is required at every Dollar location in Tennessee. The card must have the driver's name printed on it and must be presented in person at the counter; digital wallets, virtual cards, and prepaid or debit cards are not accepted for the security deposit hold.

At Dollar locations in Tennessee, the typical security deposit hold for a standard vehicle is approximately US$300 to US$400. This is a temporary authorization on your credit line, not a charge, and it reduces your available credit until your bank releases it after the rental is closed, which can take up to 15 business days depending on your card issuer.

Tips to avoid issues at the Dollar counter in Tennessee:

• Notify your bank of your travel dates to prevent fraud blocks on in-person authorizations
• Bring a backup credit card in your own name in case your primary card is declined
• Confirm the exact hold amount with the Dollar agent before signing, as premium vehicle classes or longer rentals may carry higher holds

Even if you prepaid your Dollar booking in full, you are still required to present a physical credit card at pick-up for the deposit hold.

Yes, most bookings made through Hola Car Rentals, including Dollar rentals in Tennessee, include travel assistance coverage provided by Terrawind Global Protection. However, this benefit applies only to travelers who are not residents of the United States or Canada; US and Canadian residents do not qualify.

For eligible renters driving a Dollar car in Tennessee, the coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

If you experience a medical emergency or accident while driving your Dollar rental in Tennessee, contact the assistance line immediately before incurring expenses, as some reimbursements require prior authorization:

• Phone (24/7, toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. This coverage does not replace CDW/LDW for damage to the Dollar vehicle itself, nor does it cover third-party liability to others. Check your booking confirmation for the exact terms and limits that apply to your reservation.

Dollar rentals in Tennessee follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To protect yourself from disputed fuel charges at any Dollar location in Tennessee:

• Check the fuel gauge with the Dollar agent at pick-up and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot
• Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive
• Keep the final fuel receipt showing the date, time, and station address

If you return the Dollar car in Tennessee with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the retail pump price, plus a refueling service fee.

If the vehicle was not full at pick-up, ask the Dollar agent to record the exact starting level on the rental agreement and return it at that same level to avoid charges. For after-hours returns at Tennessee locations, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone.

Yes, you can add an additional driver to your Dollar rental in Tennessee, but the additional driver must be present at the Dollar counter at pick-up with a valid driver's license and any required identification.

Whether the additional driver fee is included or charged at the counter depends on the rate you selected:

• If your booking confirmation states "Additional driver free of charge" or "Additional driver included," the first extra driver is covered at no extra cost
• If the fee is not included, Dollar charges US$13.50 per rental day plus applicable Tennessee taxes, with a maximum cap of US$189 plus taxes for the rental period

Important rules for additional drivers on Dollar rentals in Tennessee:

• The additional driver must meet the same minimum age requirements as the main driver; a young-driver surcharge may apply if they are under 25
• For Dollar (part of the Hertz group), additional drivers should generally be at least 25 years old; confirm at the counter
• Only drivers listed on the rental agreement are covered by protections such as CDW/LDW; anyone not named on the contract is not covered
• Both the main driver and the additional driver must sign the rental agreement at the Dollar counter

The insurance and protection options included with your Dollar rental in Tennessee depend on the rate plan you selected when booking through Hola Car Rentals. It is important to understand what each type of coverage does and does not protect.

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Dollar rental vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage to other vehicles or injuries to other people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Dollar car in Tennessee. Some US states require a minimum level of liability to be included; confirm on your rental agreement whether this applies to your Tennessee rental.

Neither CDW/LDW nor LIS covers your own personal injuries (that would require Personal Accident Insurance) or your belongings (Personal Effects Coverage).

At the Dollar counter in Tennessee, review the rental agreement carefully before signing to confirm which protections are active, what deductibles apply, and whether any optional add-ons were added that you did not request. Decline any add-ons you do not want before signing.

Dollar operating hours in Tennessee vary by location type, so it is important to plan your pick-up and return times accordingly.

• Nashville International Airport (BNA), 1 Terminal Lane: open daily from 6:00 AM to 11:59 PM
• Off-airport Nashville locations (1201 Briley Parkway and 3100 Charlotte Avenue): open Monday through Friday, 8:00 AM to 5:00 PM; these locations are not open on weekends

Dollar also operates at other Tennessee airports including Memphis International Airport, McGhee Tyson Airport in Alcoa, Tri-Cities Regional Airport in Blountville, and Chattanooga Metropolitan Airport, as well as city locations in Chattanooga, Franklin, Columbia, and Antioch. Hours at those sites may differ from the Nashville locations listed above.

If you are arriving on a late flight into BNA, the airport Dollar counter remains open until just before midnight, which accommodates most evening arrivals. If your flight is significantly delayed and you expect to arrive after the counter closes, rental companies will generally hold your booking for up to 24 hours from the original pick-up time. For delays beyond 24 hours, contact support as soon as possible to discuss your options.