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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 4 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 4 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 3 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 2 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 6 days ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 12 hours ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
José Heriberto Moreno López
José Heriberto Moreno López
5 4 days ago
"Company with very good prices. Easy and quick booking process."

Frequently Asked Questions

What does my Hola Car Rentals booking with Dollar in Rhode Island include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Rhode Island, including Dollar, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Dollar rental experience and peace of mind throughout your trip in Rhode Island.

Will I face unexpected charges at the Dollar counter in Rhode Island when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Dollar booking in Rhode Island are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Dollar counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Dollar counter in Rhode Island charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Dollar to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where is the Dollar counter at T.F. Green Airport in Rhode Island?

The Dollar counter at T.F. Green State Airport (PVD) in Rhode Island is not inside the main terminal building. Dollar operates from the Consolidated Rental Car Facility (also called the Conrac or InterLink facility), which is connected to the terminal via a covered Skywalk.

When you arrive at T.F. Green, follow the signs for the Consolidated Rental Car Facility, then walk across the Skywalk to the 3rd floor of the Conrac building, where you will find the Dollar counter along with the other rental brands.

The Dollar location address is 700 Jefferson Boulevard, Warwick, RI 02886. Counter hours are 06:00 to 23:59 daily, with an additional window from 00:00 to 00:30, making it accessible for most flight arrivals into Rhode Island.

Does Dollar have a downtown Providence location in Rhode Island?

Yes, Dollar has a downtown location in Rhode Island in addition to the T.F. Green Airport counter. The Providence location is at 400 Silver Spring Street, Providence, RI 02904, and there is also a Dollar presence in East Providence.

If you are not flying into Rhode Island or prefer to pick up your Dollar rental closer to the city center, the Providence location is an alternative to the airport counter at T.F. Green in Warwick. Keep in mind that off-airport Dollar locations in Rhode Island may have different operating hours than the airport counter, so confirm hours before heading to the branch.

For any Dollar location in Rhode Island, bring your physical driver's license, a major credit card in the main driver's name, and your booking confirmation.

What tolls will I encounter driving a Dollar rental car in Rhode Island?

Rhode Island has a limited toll network, so most driving in a Dollar rental car will be toll-free. The main toll you are likely to encounter is the Claiborne Pell Newport Bridge, a 2.8-mile crossing connecting Newport on Aquidneck Island to Jamestown on Conanicut Island.

Toll costs for a standard passenger car on the Newport Bridge are:

  • E-ZPass (non-resident): US$4.00
  • Bill by Mail (no transponder, license plate capture): US$6.00

Rhode Island also has the RhodeWorks system at 12 locations on I-95, I-295, I-195, and other routes, but this applies only to heavy trucks. Passenger cars in a Dollar rental pay nothing at RhodeWorks gantries.

Rhode Island has no congestion charges, emissions zones, or city-center driving fees. Your Dollar rental vehicle in Rhode Island will include an electronic toll device. At the counter you can choose an unlimited toll package or pay per use, with administrative fees added per unpaid toll if you do not enroll.

Can I get cashback on Newport Bridge tolls paid in my Dollar rental in Rhode Island?

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Dollar rental in Rhode Island, including the Newport Bridge toll.

For example, if your Dollar booking total is US$400, the cashback cap is US$20. If you paid US$12 in Newport Bridge tolls, you receive US$12 back. If you paid US$30, you receive US$20 (the cap).

To claim after your Rhode Island rental ends:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
  • Attach your Hola Car Rentals reservation confirmation, the Dollar rental agreement signed at pick-up, and a toll receipt or statement showing charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

What taxes and fees are added to a Dollar rental in Rhode Island?

When picking up a Dollar rental in Rhode Island, several state and airport fees are added on top of the base rate. These apply to all rental brands in the state, not just Dollar.

  • Rhode Island rental surcharge: 8% on gross receipts for the first 30 days of the rental
  • Rhode Island sales and use tax: 7% on total rental charges
  • Airport Concession Fee Recovery (ACFR): reimburses Dollar for fees paid to T.F. Green Airport; mandatory at the airport counter
  • Customer Facility Charge (CFC): funds the Consolidated Rental Car Facility at T.F. Green
  • Customer Transportation Fee: covers shuttle and Skywalk access between the terminal and the Conrac building

Your booking confirmation will show which fees are included in your prepaid rate and which are listed as due at pick-up. If your confirmation shows taxes and fees as included and Dollar charges them again at the counter, the No Extra Charges© guarantee may apply. Rhode Island has no tourism surcharge on car rentals.

What documents do I need to pick up a Dollar rental car in Rhode Island?

To collect your Dollar rental in Rhode Island, you must present the following physical documents at the counter:

  • Your original, unexpired driver's license (no photocopies or digital versions accepted)
  • A major credit card with your name printed on the card, in the main driver's name, for the security deposit hold
  • A valid passport or government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting Rhode Island from abroad

If your driver's license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside the original license. If your license is in a Latin alphabet but not in English, an IDP is strongly recommended. Obtain your IDP in your home country before traveling, as it cannot be issued abroad.

Debit cards and prepaid cards are not accepted for the security deposit at the Dollar counter in Rhode Island.

Is a credit card required for the Dollar deposit in Rhode Island?

Yes, a physical major credit card in the main driver's name is required for the security deposit hold at the Dollar counter in Rhode Island. Debit cards, prepaid cards, and virtual or digital-wallet-only cards are not accepted.

At T.F. Green Airport and other Dollar locations in Rhode Island, the typical security hold for a standard car is approximately US$300 to US$400, though the exact amount depends on the vehicle class, rental duration, and Dollar's current policy at that location. Premium or specialty vehicles may carry a higher hold.

The hold is a temporary authorization, not a charge. After you return the Dollar rental in Rhode Island, the hold is released, but your bank may take up to 15 business days to reflect the release on your statement.

To avoid issues, notify your bank of your travel to Rhode Island before arrival, and bring a backup credit card in your name in case your primary card is declined.

What is the young driver surcharge for Dollar rentals in Rhode Island?

Yes, Dollar charges a young driver surcharge in Rhode Island for renters aged 20 to 24. The fee is approximately US$25 per day, capped at approximately US$98 for the rental period.

In Rhode Island, the standard minimum age to rent without a surcharge is 25. Drivers aged 21 to 24 can rent a Dollar car but will pay the daily underage fee on top of the base rate. Most vehicle classes are restricted for under-25 renters; economy, compact, and intermediate categories are typically available, while full-size, SUV, premium, luxury, and specialty classes are generally reserved for drivers aged 25 and older.

If you are aged 21 to 24 and from Latin America or the Caribbean, certain Dollar-adjacent Avis and Budget rates may waive the underage fee when the waiver is explicitly shown on your booking confirmation. This exception does not apply to Dollar directly, so confirm the details of your specific reservation before pick-up at the Rhode Island counter.

How does the fuel policy work for Dollar rentals in Rhode Island?

Dollar rentals in Rhode Island follow a Full-to-Full fuel policy by default. You receive the car with a full tank and must return it full to avoid additional charges.

At pick-up at the Dollar counter in Rhode Island, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the odometer and gauge before leaving the lot.

When returning your Dollar rental in Rhode Island, refuel within approximately 10 miles of the return location, whether that is the T.F. Green Airport Conrac facility or a city branch. Keep your final fuel receipt showing the date, time, and station address.

If you return the car below the recorded starting level, Dollar may charge:

  • A fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices
  • A refueling service or administrative fee

Returning the tank full is always the most cost-effective option for your Rhode Island rental.

Does Dollar in Rhode Island include insurance coverage in the rental?

Dollar rentals in Rhode Island can include Collision Damage Waiver (CDW) and Loss Damage Waiver (LDW), which reduce your financial liability for damage to the rental vehicle from a collision, theft, or vandalism. Your booking confirmation will specify whether CDW or LDW is included and whether a deductible applies.

CDW and LDW do not cover third-party liability, meaning injury or property damage you cause to other people or vehicles. For that protection, you would need Third-Party Liability coverage (LIS or SLI). Some U.S. states require rental companies to include a state-minimum liability amount, but not all states do, so check your Dollar rental agreement in Rhode Island carefully.

Common exclusions from CDW and LDW at Dollar in Rhode Island include:

  • Tires, wheels, and undercarriage damage
  • Damage caused by prohibited use such as off-road driving or driving under the influence
  • Incidents involving drivers not listed on the rental agreement

Always review the rental agreement at the Dollar counter in Rhode Island before signing to confirm exactly what is covered and what deductible applies.

Can I add an additional driver to my Dollar rental in Rhode Island?

Yes, you can add an additional driver to your Dollar rental in Rhode Island, but the extra driver must be present at the counter at pick-up with their own valid driver's license.

If your booking confirmation shows the additional driver as included, no extra fee applies for the first extra driver. If it is not included, Dollar charges approximately US$13.50 per rental day for an additional driver, with a maximum cap of US$189 for the rental period in Rhode Island.

Requirements for additional drivers at Dollar in Rhode Island:

  • Must be present at the T.F. Green Airport counter or city branch at pick-up
  • Must present a valid physical driver's license, plus an IDP if the license uses a non-Latin alphabet
  • Must meet the minimum age requirements; young driver surcharges may apply if the additional driver is under 25
  • Must sign the rental agreement

Only drivers listed on the Dollar rental agreement in Rhode Island are covered by the vehicle's protections. Anyone not named on the contract who drives the car may void coverage.

What happens if I miss a toll in my Dollar rental car in Rhode Island?

If you drive through a toll in Rhode Island without paying, such as the Newport Bridge, the toll system captures your license plate and issues a Bill by Mail charge. For the Newport Bridge, the Bill-by-Mail rate for a passenger car is US$6.00, compared to US$4.00 with E-ZPass.

Beyond the toll itself, Dollar may pass on an administrative or processing fee for each unpaid toll, which can be US$15 or more per incident. These charges often appear on your credit card days or even weeks after you return the Dollar rental in Rhode Island, because toll agencies process invoices in batches.

To avoid unexpected post-rental charges on your Rhode Island Dollar rental:

  • Ask the Dollar agent at pick-up about the toll program options, including unlimited daily packages or pay-per-use enrollment
  • If you use your own E-ZPass or a third-party service like NextPass, inform the counter agent so the vehicle's default device can be deactivated to prevent duplicate charges
  • Keep all toll receipts and your final Dollar rental invoice in case you need to dispute a charge
Is travel assistance included with a Dollar rental booking in Rhode Island?

Yes, most bookings include travel assistance through Terrawind Global Protection, which can be valuable if you experience a medical emergency or other covered incident during your Dollar rental in Rhode Island.

Core benefits typically included are:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in case of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

This coverage is designed for travelers visiting Rhode Island from abroad. Residents of the United States and Canada do not qualify for this benefit.

If you need assistance during your Dollar rental in Rhode Island, contact Terrawind 24 hours a day:

  • Phone (toll-free or collect): +1 888 980 9992
  • WhatsApp: +1 208 910 1001
  • Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Travel assistance does not cover damage to the Dollar rental vehicle itself (that requires CDW or LDW) or liability to third parties (that requires LIS or SLI).

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