Dollar Car Hire
in Baltimore

Hola Car Rentals is the only premium partner of the top car hire brands operating in Baltimore, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Baltimore.

No. With Hola Car Rentals, all costs and charges for your booking in Baltimore are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Baltimore charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Picking up your Dollar hire car at Baltimore BWI Airport involves a short shuttle ride to the consolidated hire car facility.

• After landing, head to the lower level of the terminal and look for the shuttle stop at Doors 1, 11, or 16.
• A free airport shuttle runs approximately every 8 to 10 minutes during regular hours, connecting the terminal to the Hire Car Facility at 7410 New Ridge Road, Hanover, MD 21076.
• Once the shuttle drops you off, expect a quarter-mile walk to reach the Dollar counter inside the facility.
• During late-night and early-morning hours (1:00 AM to 5:00 AM), shuttles run approximately every 25 minutes, so plan for extra time.

Dollar at Baltimore BWI operates daily from 7:00 AM to 10:00 PM. From the moment you land to driving away, the full process typically takes 30 to 60 minutes under normal conditions. If you prefer a city-centre pick-up, Dollar also has a location at 1777 Reisterstown Rd, Suite 10a, Baltimore, MD 21208.

To collect your Dollar hire car in Baltimore, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name.
• A passport or government-issued photo ID (required for international visitors).
• A major credit card with the driver’s name printed on the card, used for the authorisation hold.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets (required for visitors from outside the United States).

If your driver’s licence uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without your original licence.

Dollar in Baltimore also requires that your licence was issued at least one year before the hire date. All documents must be physical originals; digital copies are not accepted at the counter.

Yes, there are several toll roads near Baltimore that you will likely encounter during your Dollar hire.

Maryland operates a primarily cashless toll system. Key tolled routes include:

• Fort McHenry Tunnel (I-95): US$3 to US$6 for standard vehicles.
• Baltimore Harbour Thruway Tunnel (I-895): US$3 to US$6.
• John F. Kennedy Memorial Highway (I-95 north): US$6 to US$12.
• Governor Harry W. Nice Memorial Bridge (US-301): US$4.50 to US$9.
• William Preston Lane Jr. Memorial (Bay) Bridge: US$2.50 with E-ZPass.
• Intercounty Connector (MD 200): US$0.07 to US$0.35 per mile.

Dollar vehicles at Baltimore come equipped with an electronic toll device. At the counter, you can enrol in Dollar's PlatePass programme, which covers unlimited tolls for a fixed daily rate, or opt out and pay per use. If you opt out, the hire company will bill actual toll amounts plus administrative processing fees to your credit card after the hire ends.

Maryland has no congestion charges or emissions zones, so no additional city-centre driving fees apply in Baltimore.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Dollar hire in Baltimore.

Given that Baltimore area toll roads such as the Fort McHenry Tunnel, the Harbour Thruway, and the Kennedy Memorial Highway are cashless and frequently used, this benefit can add up quickly.

To claim your refund:

• Email [email protected] within 30 days of returning your Dollar vehicle in Baltimore.
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number.
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid during the hire period.
• Include your full name, travel dates, and the last four digits of the card used for your booking.

The refund is issued to your original payment method and typically processes within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are included in your rate; you still pay tolls normally and claim reimbursement afterwards.

Yes, a major credit card is required to hire a Dollar car in Baltimore. Debit cards are not accepted at select Dollar locations in Baltimore, MD, including BWI Airport.

The credit card must meet these conditions:

• It must be a major credit card (Visa, Mastercard, American Express, or similar), not a debit, prepaid, or virtual card.
• The card must be in the main driver’s name, with the driver’s name physically printed on the card.
• You must present the physical card at the counter; digital wallets or virtual card numbers are not accepted for the deposit.
• The card must have sufficient available credit to cover the authorisation hold, which is typically US$300 to US$400 for standard vehicles in the United States.

Even if you prepay your Dollar booking online, you are still required to present a physical credit card at the Baltimore counter for the deposit hold. The hold is a temporary authorisation, not a charge, and is released after you return the vehicle. Your bank controls how quickly the funds become available again, which can take up to 15 business days.

The minimum age to hire a Dollar car in Baltimore without a surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-driver surcharge at the counter.

A few important points for younger renters picking up a Dollar vehicle in Baltimore:

• The young-driver surcharge at Dollar in Baltimore is US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes for the hire period.
• Drivers under 25 are restricted from hiring certain vehicle classes, including full-size, premium, luxury, SUV, minivan, and convertible categories. Economy, compact, and intermediate vehicles are generally available.
• Drivers under 21 are not eligible to hire at Dollar in Baltimore.

All standard requirements still apply regardless of age: a valid driver’s licence issued at least one year before the hire, a major credit card in the driver’s name, and all required documents. If you are 21 to 24 and booking through Hola Car Rentals with Avis or Budget (not Dollar), a young-driver fee waiver may be available for Latin American and Caribbean residents on eligible rates. This exception does not apply to Dollar hires in Baltimore.

It depends on your licence. For your Dollar hire in Baltimore, an International Driving Permit (IDP) is mandatory if your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In that case, you must carry both your original licence and the IDP at all times.

If your licence is written in the Latin alphabet but not in English, an IDP is strongly recommended, though not always strictly required. Dollar in Baltimore may request it at the counter, so obtaining one before you travel is the safest approach.

Key things to know about the IDP:

• It is a translation document only, not a standalone licence. It is invalid without your original licence.
• You must obtain the IDP in your home country before travelling. It cannot be issued abroad.
• Dollar in Baltimore also requires that your licence was issued at least one year before the hire date.

Present your passport, original driver’s licence, and IDP together at the Dollar counter in Baltimore. All documents must be physical originals; digital copies are not accepted.

Dollar hires in Baltimore follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Here is what to do at each stage of your hire:

• At pickup: Check the fuel gauge with the Dollar agent and confirm the starting level is recorded on your hire agreement. Take a photo of the dashboard showing the gauge and odometer.
• During the hire: Use the correct fuel type as specified in the vehicle documentation. Keep fuel receipts in case of any dispute.
• Before returning: Refuel within approximately 10 miles of the Dollar return location at 7432 New Ridge Road, Hanover, MD 21076. Refuelling close to the facility ensures the gauge does not drop before you hand the car back.

If you return the Dollar vehicle in Baltimore with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. Keep your final fuel receipt as proof of a full tank in case a charge appears on your statement after the hire ends in Baltimore.

Most bookings made through Hola Car Rentals include travel assistance cover provided by Terrawind Global Protection, and this applies to your Dollar hire in Baltimore as well. This benefit is particularly useful if you experience a medical emergency or other travel disruption while driving in the Baltimore area or on nearby motorways such as I-95 or I-895.

Coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

To use the assistance, contact Terrawind 24 hours a day, 7 days a week at +1 888 980 9992 (toll-free). You can also reach them via WhatsApp at +1 208 910 1001 or by email at [email protected]. Have your Hola Car Rentals confirmation number ready when you call.

Important: this cover applies only to non-North American customers. Residents of the United States and Canada do not qualify for this benefit. Always check your booking confirmation for the exact terms and coverage limits that apply to your Dollar hire in Baltimore.

Yes, you can add an additional driver to your Dollar hire in Baltimore, either as part of your rate or by paying a fee at the counter.

If your booking confirmation shows that an additional driver is included, the first extra driver is free. If it is not included, Dollar in Baltimore charges US$13.50 per hire day plus taxes, with a maximum of US$189 plus taxes for the hire period.

Requirements for adding a driver at the Dollar counter in Baltimore:

• The additional driver must be present at pickup and show a valid driver’s licence.
• They must meet the same document requirements as the main driver, including an IDP if their licence uses a non-Latin alphabet.
• They must meet the minimum age requirement. Dollar in Baltimore generally requires additional drivers to be at least 25 years old.
• Both the main driver and the additional driver must sign the hire agreement.

Only drivers listed on the Dollar hire agreement in Baltimore are covered by the vehicle's protections, such as CDW and liability cover. If someone drives who is not named on the contract, cover may be void and additional charges could apply.

The insurance included in your Dollar hire in Baltimore depends on the rate plan you selected when booking through Hola Car Rentals.

Here is a summary of the main coverages available:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): Reduces your financial liability for damage to the Dollar vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible. This does not cover damage to other vehicles or third parties.
• Third-Party Liability (LIS/ALI/SLI): Covers bodily injury and property damage you may cause to others while driving the Dollar hire in Baltimore. Some U.S. states require a minimum level of liability, but not all do. Adding supplementary liability cover of up to US$300,000 is strongly recommended.

CDW and LDW do not cover tyres, undercarriage, roof damage, or personal belongings. Always review your Hola Car Rentals confirmation to confirm which coverages are included in your specific rate before arriving at the Dollar counter in Baltimore. If you have questions about what is covered, check the hire agreement carefully at pickup.

Dollar at Baltimore BWI Airport guarantees your reservation for a 29-minute grace period during regular operating hours (7:00 AM to 10:00 PM daily). If you arrive within that window after your scheduled pickup time, your booking will be honoured.

For longer delays, the following rules apply:

• If your delay is less than 24 hours from your original pickup time, Dollar in Baltimore will generally hold your reservation. Make sure you arrive during counter operating hours.
• If your delay exceeds 24 hours, your booking may be forfeited with no refund. In that case, contact Hola Car Rentals support as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected].

If your flight to Baltimore is delayed, hire companies will typically hold your booking for up to 24 hours from the original pickup time. Keep in mind that Dollar at BWI closes at 10:00 PM, so if your flight arrives after that, you will need to wait until the counter reopens the following morning. Plan accordingly and contact support if your situation falls outside the standard hold window.

Yes, one-way hires are possible with Dollar in Baltimore, but a drop-off fee may apply depending on your return location.

Here is how it works:

• If you pick up at Dollar's Baltimore BWI location and return to a different city or airport, a one-way drop-off fee is typically charged. The amount varies by route, distance, vehicle class, and season.
• Same-city returns, such as picking up at BWI and dropping off at Dollar's Baltimore city-centre location on Reisterstown Road, often carry no drop-off fee, but this depends on the specific route.
• Cross-border one-way hires, such as returning the Dollar vehicle to Canada, may be restricted or carry significantly higher fees. Always confirm with the hire partner before booking.

When booking through Hola Car Rentals, any applicable drop-off fee for your Dollar hire departing Baltimore will be shown on the rate details page under the section labelled as charges due at destination. Review this before confirming your booking. If the fee does not appear, no one-way charge applies to your route. Changes to your return location after booking may reprice the hire and recalculate the fee.