Dollar Car Hire
in Maryland

Hola Car Rentals is the only premium partner of the top car hire brands operating in Maryland, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Maryland.

No. With Hola Car Rentals, all costs and charges for your booking in Maryland are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Maryland charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Dollar counter at Baltimore Washington International Thurgood Marshall Airport (BWI) in Maryland is located inside the terminal. After collecting your baggage, walk from baggage claim to the rental counter area inside the terminal, then take the shared airport shuttle bus to the consolidated rental car building at 7410 New Ridge Road, Hanover, MD 21076.

Once at the rental building, the vehicles are on a large shared lot shared with Hertz and Thrifty. From the building entrance, expect approximately a quarter-mile walk to reach the vehicles on the lot. No Dollar-specific shuttle operates separately; all renters use the common airport bus that cycles regularly between the terminal and the rental centre.

If you cannot locate the shuttle stop, look for the marked car hire shuttle area outside the terminal or ask airport staff for directions to the consolidated rental car facility.

The Dollar counter at Baltimore Washington International (BWI) in Maryland operates from 7:00 AM to 10:00 PM daily. Hours may vary slightly depending on the day, so it is a good idea to confirm your pickup time falls within that window before you arrive.

If your flight lands outside those hours, Dollar does not guarantee staffed counter service. For after-hours returns, Dollar supports an e-return process at eligible locations: leave the keys in the cupholder of the vehicle and the hire will be closed out. Keep all paperwork and take photos of the car condition and fuel gauge before walking away.

If you anticipate arriving late due to a flight delay, your booking will generally be held for up to 24 hours from the original pickup time. Delays beyond 24 hours may result in the reservation being forfeited, so contact support as early as possible if your arrival is significantly delayed.

Yes, Maryland has several toll roads that Dollar hire car drivers will encounter, and most are cashless or primarily electronic.

Major tolled facilities in Maryland include:

• Fort McHenry Tunnel (I-95): US$3 to US$6 for standard vehicles
• Baltimore Harbour Thruway Tunnel (I-895): US$3 to US$6
• Governor Harry W. Nice Memorial Bridge (US-301): US$4.50 to US$9
• John F. Kennedy Memorial Highway (I-95): US$6 to US$12
• Intercounty Connector (MD 200): US$0.07 to US$0.35 per mile
• William Preston Lane Jr. Memorial Bay Bridge: US$2.50 with E-ZPass

Maryland uses E-ZPass as its primary electronic toll system. Pay-by-Plate is also available but costs more and includes administrative fees. At the Dollar counter in Maryland, you can enrol in Dollar's PlatePass programme, which covers tolls for a daily flat rate. If you decline and drive through a cashless toll, the hire company will bill the toll amount plus processing fees to your credit card after the hire ends. Maryland has no congestion charges or emissions zones.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Dollar hire in Maryland.

Maryland has several cashless toll roads, including the Fort McHenry Tunnel, the Bay Bridge, and sections of I-95, so toll costs can add up quickly. This benefit helps offset those expenses.

To claim your cashback:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a toll receipt or statement showing charges paid during the hire period

The refund is issued to the same payment method used for your booking and typically processes within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted. This benefit does not mean tolls are free; you still pay them normally and claim reimbursement afterwards.

To pick up a Dollar hire car in Maryland, you must bring the following physical documents:

• A valid, original driver’s licence in the main driver’s name (not a digital copy)
• A major credit card with the driver’s name printed on the card, used for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents presented at the Dollar counter in Maryland must be physical originals. Digital versions shown on a phone or tablet are not accepted. Debit and prepaid cards are not accepted for the authorisation hold.

Dollar hires in Maryland follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge.

When returning your Dollar hire at BWI or any Maryland location, refuel within approximately 10 miles of the return facility and keep the receipt showing the date, time, and station address. Dollar's policy requires a receipt to avoid fuel shortfall charges.

If you return the car below the recorded starting level, you may be charged:

• A fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices
• A refuelling service or administrative fee on top of the fuel cost

For after-hours returns at the Maryland location, leave the fuel receipt in the vehicle and keep a photo of the full gauge on your phone as evidence. A prepaid fuel option may be offered at the counter, but any unused fuel is generally non-refundable if you choose that route.

For a Dollar hire in Maryland, the security deposit is placed as a temporary authorisation hold on your credit card at pickup. For standard vehicles in the United States, typical holds range from US$300 to US$400, though the exact amount varies by vehicle class, location, and season.

The hold is not a charge; it temporarily reduces your available credit until the hire is closed and your bank releases the authorisation. Banks can take up to 15 business days to reflect the release after the car is returned.

Important requirements for the deposit at the Dollar counter in Maryland:

• A physical major credit card with the driver’s name printed on the card is required
• The card must be in the main driver’s name
• Debit cards, prepaid cards, and virtual cards are not accepted
• You must have sufficient available credit to cover the hold plus any expected charges

Bring a backup credit card in your name in case your primary card is declined. If your bank may flag a large in-person authorisation, set a travel notice before you arrive in Maryland.

If you drive through a cashless toll road in Maryland without enrolling in a toll programme during your Dollar hire, a camera captures your licence plate and a mailed invoice is generated. Dollar will then charge the toll amount plus an administrative or processing fee to the credit card on file, often weeks after the hire has ended.

If the toll invoice goes unpaid past its due date, a civil penalty and violation citation can follow, and repeated non-payment can result in suspension of the vehicle registration. Because the vehicle is registered to Dollar, the company will pass those charges and any associated fees directly to you.

To avoid surprise post-hire charges in Maryland, you have several options:

• Enroll in Dollar's PlatePass programme at the counter for a daily flat rate covering unlimited tolls
• Use a third-party service like NextPass by adding the rental plate number and rental dates before driving
• Pay tolls manually at any remaining cash lanes, though most Maryland facilities are now primarily cashless

If you are charged for tolls after your hire ends, keep your hire agreement and toll statement, as Hola Car Rentals Tolls Cashback can reimburse up to 5% of your booking total for documented toll costs.

Yes, you can add an additional driver to your Dollar hire in Maryland, either as part of your rate or for a fee paid at the counter.

For Dollar hires in Maryland, the additional driver fee is US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes if your rate does not include a free additional driver. Check your booking confirmation to see whether an additional driver is already included at no extra cost.

Requirements for adding a driver at the Dollar counter in Maryland:

• The additional driver must be physically present at pickup
• They must present a valid driver’s licence
• If their licence uses a non-Latin alphabet, an International Driving Permit is also required
• They must meet the minimum age requirements for Maryland
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW. If someone drives the Dollar vehicle in Maryland without being named on the contract, cover may be void and additional charges could apply.

Yes, most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, and this applies to Dollar hires in Maryland as well. However, this benefit is available only to non-North American customers. Residents of the United States and Canada do not qualify.

If you are eligible, the coverage includes:

• Medical cover for up to 5 passengers during the trip
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

This is particularly useful if you experience a medical emergency or accident while driving on Maryland highways such as I-95 or I-695. To use the benefit, contact the assistance line before incurring expenses where prior authorisation is required.

To reach assistance 24 hours a day:

• Call: +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. This cover does not replace CDW/LDW for damage to the Dollar vehicle itself.

Yes, one-way hires that start in Maryland and end in a different state are possible with Dollar, but a drop-off fee may apply depending on the route, vehicle class, and hire dates.

The drop-off fee is route-specific and is set by Dollar. It is not included in your prepaid rate and must be paid at the counter. When booking, the Hola Car Rentals checkout will display any applicable drop-off fee under the "To pay at destination" section before you confirm your reservation.

Key things to know about one-way Dollar hires from Maryland:

• Same-city airport to downtown routes often carry no drop-off fee
• Interstate routes, such as Maryland to New York or Maryland to Florida, typically do carry a fee
• Premium and large vehicle classes may have higher fees or restricted availability for one-way trips
• Cross-border hires into Canada or Mexico are generally not permitted or require advance authorisation

If you change your return location after booking, the drop-off fee may be recalculated. Always review your confirmation to confirm the fee shown matches what you agreed to at booking.

The minimum age to rent a Dollar car in Maryland without a young-renter surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily underage fee of US$13.50 per day plus taxes, with a maximum of US$189 plus taxes for the hire period.

Drivers under 25 hiring a Dollar vehicle in Maryland should also be aware of vehicle class restrictions. Most hire companies, including Dollar, limit younger drivers to smaller categories such as economy, compact, and intermediate vehicles. Classes like full-size SUVs, minivans, luxury, premium, and convertibles are typically restricted to drivers aged 25 and older.

Maryland does not have the same state-law exception as New York or Michigan, which require hires to drivers aged 18 and older. In Maryland, the standard Dollar policy applies, meaning 21 is the practical minimum age with a surcharge.

To hire a Dollar car in Maryland under 25, you still need:

• A valid driver’s licence in good standing
• A major credit card in your name for the security deposit
• An IDP if your licence uses a non-Latin alphabet

Yes, Dollar has pickup locations in Maryland beyond BWI Airport. In addition to the main airport location at 7410 New Ridge Road in Hanover, Dollar lists neighbourhood and city locations in several Maryland cities, including Baltimore, Annapolis, Frederick, Laurel, St. Michaels, Salisbury, Silver Spring, and Oxon Hill.

Off-airport Dollar locations in Maryland may offer different pricing compared to the BWI airport location, as airport sites typically include additional fees such as airport concession recovery fees and customer facility charges that off-airport locations do not carry. These fees are location-specific and will be shown in your booking confirmation under the "To pay at destination" section.

When picking up at a non-airport Dollar location in Maryland, bring the exact address and confirm operating hours in advance, as city locations may have more limited hours than the BWI counter. The same document requirements apply at all Maryland Dollar locations: a valid driver’s licence, a major credit card in the driver’s name, and a passport or government-issued photo ID.

Use the Dollar location finder at Dollar.com to confirm current availability and hours for the specific Maryland city you need.