Avis Car Rental
in Windsor

Hola Car Rentals is the only premium partner of the top car rental brands operating in Windsor, including Avis, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Avis rental experience and peace of mind throughout your trip in Windsor.

No. With Hola Car Rentals, all costs and charges for your Avis booking in Windsor are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Avis counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Avis counter in Windsor charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Avis to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The closest Avis counter to Windsor, Connecticut is located at the Marriott Hartford Airport hotel, 28 Day Hill Rd, Windsor, CT 06095, inside the hotel lobby. This location serves renters in the Windsor area and offers a free pickup service.

If you are arriving by air, the Avis counter at Bradley International Airport (BDL) is located at 180 Schoephoester Rd, Windsor Locks, CT, just a few miles from Windsor. At BDL, proceed directly to the Avis rental counter after collecting your baggage. Avis Preferred members receive preprinted documents and keys without waiting in line.

Counter hours at the Marriott Hartford Airport Windsor location are:

• Monday through Friday: 08:00 AM to 06:00 PM
• Saturday: 08:00 AM to 03:00 PM
• Sunday: 09:00 AM to 02:00 PM

Plan your arrival accordingly, as pickups outside these hours may not be available at the Windsor hotel lobby location.

After-hours return options for Avis near Windsor depend on which location you use.

• The Avis counter at the Marriott Hartford Airport in Windsor, CT requires returns during office hours (Monday through Friday 08:00 AM to 06:00 PM, Saturday 08:00 AM to 03:00 PM, Sunday 09:00 AM to 02:00 PM). A key drop may be available, but you should confirm this directly with the Windsor location before your rental ends.
• The Avis location at Stewart International Airport in New Windsor, NY (1130 First St) offers 24-hour drop-off, giving you more flexibility if your schedule does not align with standard counter hours.

If you plan to return your Avis vehicle outside of business hours at the Windsor hotel lobby location, contact the counter in advance to confirm key-drop procedures and understand any liability that may apply until the vehicle is formally checked in. Always keep your rental agreement and take photos of the vehicle at drop-off.

Connecticut itself has no state-operated toll roads, so driving within Windsor and throughout Connecticut in your Avis rental will not trigger any in-state toll charges.

However, if you drive into neighboring states, tolls become relevant. Common toll-bearing routes accessible from Windsor include:

• New York Thruway and the Mario Cuomo Bridge (formerly Tappan Zee), where round-trip tolls for a two-axle vehicle can range from US$5 to US$15 or more
• Massachusetts Turnpike (I-90) heading east
• I-95 toll sections in Rhode Island or New York

All of these systems are cashless and use E-ZPass electronic billing. Your Avis rental vehicle comes equipped with an electronic toll device. At the counter you can enroll in a toll program (typically US$11 to US$25 per day) or pay per use, in which case Avis will bill the toll amount plus an administrative fee to your card after the rental.

If you drive through a cashless toll without enrolling, Avis will charge the toll at the cash rate plus a daily processing fee, which is often higher than enrolling upfront.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which applies to your Avis rental in Windsor even though Connecticut itself has no toll roads.

If you drive your Avis vehicle into New York, Massachusetts, or Rhode Island and pay tolls on cashless highways or bridges, you can claim up to 5% of your total booking value back as a reimbursement for those toll charges.

To claim your Tolls Cashback after returning your Windsor rental:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the Avis rental agreement signed at pickup, and a receipt or statement showing the toll charges paid

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

When collecting your Avis rental in Windsor, you must present the following physical documents at the counter:

• Your original, unexpired driver's license in the main driver's name
• A major credit card with the driver's name printed on the physical card, used for the security deposit hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original license.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at the Avis counter in Windsor. Debit and prepaid cards are not accepted for the security deposit hold.

When you pick up your Avis rental in Windsor, the counter will place a temporary authorization hold on your credit card. This hold is not a charge but reduces your available credit until it is released after you return the vehicle.

For Avis rentals in the United States, including the Windsor area, the typical hold is approximately US$300 to US$400 for standard vehicle classes. The exact amount can vary based on the vehicle category, rental duration, and the specific Avis location.

Important points to keep in mind:

• Only a physical major credit card in the main driver's name with the name printed on the card is accepted for the deposit
• Debit cards, prepaid cards, and virtual cards are not accepted
• Premium or specialty vehicles may require a higher hold amount
• After you return the vehicle, the hold is released, but your bank may take up to 15 business days to reflect the release

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel plans to avoid fraud blocks on the authorization.

Yes, you can add an additional driver to your Avis rental in Windsor, but the additional driver must be present at the counter at pickup with a valid driver's license to sign the rental agreement.

Whether the fee is included or charged at the counter depends on your rate:

• If your booking confirmation shows "Additional driver free of charge," the first extra driver is included at no cost
• If not included, Avis charges US$13 per rental day plus taxes, with a maximum charge of US$65 plus taxes for the additional driver

For Avis in Windsor, additional drivers must generally be at least 25 years old at the time of pickup. Drivers aged 21 to 24 may not be accepted as additional drivers or may be subject to a young-driver surcharge depending on location rules.

Only drivers listed on the Avis rental agreement are covered by the rental protections such as CDW/LDW and liability coverage. Anyone who drives the vehicle without being named on the contract voids those protections.

Yes, Avis in Windsor rents to drivers aged 21 to 24, but a young-renter surcharge applies and certain vehicle classes are restricted.

Drivers in the 21 to 24 age range at the Windsor Avis location must present a valid credit card and driver's license. The following vehicle categories are typically off-limits for under-25 renters:

• Full-size and premium SUVs
• Luxury and premium cars
• Minivans and 12-passenger vans
• Specialty and convertible vehicles

Economy, compact, medium sedan, standard sedan, compact SUV, and medium SUV categories are generally available to younger renters.

If you are between 21 and 24 years old and are a citizen or resident of Latin America or the Caribbean, your Hola Car Rentals booking with Avis may show the young-renter fee as waived. Check your booking confirmation to see if this exception applies, as it must be explicitly stated there and is not automatic.

Drivers under 21 are not eligible to rent from Avis in Windsor, Connecticut.

Most bookings for an Avis rental in Windsor include travel assistance coverage provided by Terrawind Global Protection at no extra cost. This benefit is designed for situations that may arise during your trip, such as a medical emergency or a vehicle breakdown on a Connecticut highway far from home.

Core benefits typically include:

• Travel and medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this coverage applies only to travelers who are not residents of the United States or Canada. If you are a US or Canadian resident picking up your Avis rental in Windsor, this benefit does not apply to you. Always review your booking confirmation for the exact terms and coverage limits that apply to your itinerary.

Yes, Avis offers one-way rentals from Windsor-area locations, allowing you to return the vehicle at a different participating Avis location. However, a drop-off fee may apply depending on the route.

Key things to know about one-way rentals with Avis from Windsor:

• The drop-off fee is route-specific and varies by destination, vehicle class, and season
• The fee is shown during the booking process under the "To pay at destination" section and will also appear on your confirmation
• This fee cannot be prepaid and is paid directly at the Avis counter
• Cross-border one-way rentals (for example, from Windsor, CT into Canada) may be restricted or carry higher fees depending on Avis partner rules

If you change your return location after booking, the rental will be repriced and the drop-off fee may increase or change. Always verify the drop-off fee on your confirmation before pickup, and if the Avis counter in Windsor charges a different amount than shown, keep all paperwork and contact support.

Avis rentals in Windsor follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow to avoid fuel charges:

• At pickup, check the fuel gauge with the Avis agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the return location before dropping off the vehicle
• Keep your final fuel receipt showing the date, time, and station address

If you return the Avis vehicle in Windsor with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee.

Ask the Avis agent at the Windsor counter for the nearest gas station to the return location so you can plan your refuel stop before dropping off the car.

Whether Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) is included in your Avis rental in Windsor depends on the rate plan you selected at booking. Check your booking confirmation to see if CDW or LDW is listed under your coverage details.

CDW and LDW reduce your financial liability for damage to the Avis rental vehicle caused by a collision, theft, or vandalism. A deductible may still apply unless your confirmation explicitly states zero deductible.

CDW and LDW do not cover:

• Damage or injury caused to third parties (that requires separate liability coverage such as LIS or SLI)
• Tires, wheels, undercarriage, or roof damage in most cases
• Incidents involving prohibited use such as driving under the influence or off-road use
• Drivers not listed on the Avis rental agreement

If an incident occurs during your Windsor rental, report it to Avis immediately using the number on your rental agreement. Delays in reporting can invalidate your coverage. Always add all drivers to the contract at the Windsor counter before driving away.

If you return your Avis rental in Windsor after the agreed drop-off time, a grace period of approximately 30 minutes typically applies, though this is not guaranteed at every location. Returning the vehicle after the grace period ends may result in charges for additional hours or an extra day, plus a potential late fee.

For the Windsor hotel lobby Avis location, returns must happen during office hours. If you anticipate being late, contact the Avis counter in Windsor as early as possible to discuss your options.

If your return is delayed due to a flight delay of less than 24 hours from your original pickup time, Avis will generally hold your reservation. If the delay exceeds 24 hours, contact Hola Car Rentals support via WhatsApp at +1 (786) 999-8312 or by email at [email protected] as soon as possible, though changes in that situation are not guaranteed.

To avoid late fees at the Windsor Avis location, plan your return with enough time to refuel nearby and reach the counter before closing time.