Noleggio Auto Dollar
a Quebec

Hola Car Rentals è un partner premium delle principali società di noleggio auto a Quebec, offrendoLe accesso esclusivo alla nostra tariffa All Inclusive+. Questa tariffa include vantaggi aggiuntivi che nessun'altra società può eguagliare:

• Copertura completa del veicolo senza franchigia (valida solo per determinate tariffe e itinerari)
• Rimborso pedaggi: recuperi fino al 5% del valore totale della prenotazione per i pedaggi sostenuti durante il noleggio
• Assistenza medica di viaggio premium per un massimo di 5 passeggeri in caso di emergenza, con copertura fino a CAD 200.000 (condizioni preesistenti escluse)
• Garanzia No Extra Charges©: se il banco del noleggio Le addebita qualcosa che non è indicato nella Sua conferma e non è un optional che ha accettato, Hola Car Rentals si adopererà per rimuovere o rimborsare l'importo dopo verifica

Il tutto senza costi aggiuntivi, garantendoLe un'esperienza di noleggio unica con protezione completa e tranquillità durante il Suo viaggio a Quebec.

No. Con Hola Car Rentals, tutti i costi e gli addebiti della Sua prenotazione a Quebec sono indicati chiaramente al momento della prenotazione e nell'e-mail di conferma, in modo da sapere esattamente quanto paga prima di arrivare al banco.

Inoltre, ogni prenotazione Hola Car Rentals include la garanzia No Extra Charges©. Si tratta di una garanzia sul prezzo (non un'assicurazione) che La protegge nel caso in cui il banco a Quebec Le addebiti qualcosa che non era indicato nella Sua conferma e che non era un optional che ha accettato. In tal caso, Hola Car Rentals lavorerà con il partner di noleggio per rimuovere o rimborsare l'addebito dopo verifica.

Gli unici costi al di fuori di questa garanzia sono:

• Optional scelti al banco (GPS, seggiolini per bambini, carburante prepagato)
• Addebiti basati sull'utilizzo (pedaggi, carburante mancante, multe stradali)

The Dollar rental counter at Quebec City Jean Lesage International Airport (YQB) is located inside the terminal, in the parkade on the arrivals level. The address for this Dollar location in Quebec is 507 Rue Principale, Quebec City, QC, G2G 0J2.

Counter hours at the Quebec City airport Dollar location are:

• Monday to Friday: 08:00 to 23:59
• Saturday: 09:00 to 21:00
• Sunday: 08:00 to 23:59

No shuttle service is required from the terminal to reach the Dollar counter at this Quebec airport. Follow the car rental signage on the arrivals level to the parkade where the counter is situated.

To collect your Dollar rental car in Quebec, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, in the main driver's name, with sufficient available credit for the security hold
• A valid passport (required for visitors from outside Canada and the United States)
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting Quebec from abroad

If your driver's license is not in English or French and uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in Latin-script languages other than English or French, an IDP is strongly recommended. The IDP is a translation only and is not valid without your original license.

All documents presented at the Dollar counter in Quebec must be physical originals. Digital or on-screen versions are not accepted.

An IDP is not always mandatory for a Dollar rental in Quebec, but it depends on your license.

Visitors to Quebec driving on a foreign license are generally permitted to do so. However, an International Driving Permit is mandatory if your license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic. In that case, you must carry both your original license and the IDP at all times.

If your license is in a Latin-script language other than English or French, an IDP is strongly recommended when picking up your Dollar rental in Quebec, even if not strictly required by law.

Important points to keep in mind:

• The IDP is a translation document only and cannot be used as a standalone license
• You must obtain the IDP in your home country before traveling to Quebec
• Present both your original license and the IDP together at the Dollar counter

Quebec operates cashless toll roads, meaning you cannot pay with cash at toll booths. All toll payments must be handled electronically.

When you pick up your Dollar rental car in Quebec, the vehicle will typically include an electronic toll device. At the counter you will generally have two options:

• Enroll in an unlimited toll program at a fixed daily rate (typically US$11 to US$25 per day depending on the partner program), which covers all tolls during the rental
• Opt out and pay per use, in which case the Dollar partner will charge the actual toll amounts plus administrative or processing fees to your credit card, sometimes weeks after the rental ends

If you plan to use your own transponder or visitor toll pass in Quebec, inform the Dollar counter representative at pickup and ask them to deactivate the vehicle's default toll device to avoid duplicate charges.

Toll charges in Quebec can appear on your billing statement four to eight weeks after your rental ends, so do not be surprised if a charge arrives after you have returned home.

Yes, you can get up to 5% of your total booking value back for tolls paid during your Dollar rental in Quebec through the Hola Car Rentals Tolls Cashback benefit, included on all bookings.

Since Quebec operates cashless toll roads, you will pay tolls electronically during your rental. After you return the vehicle, you can submit a claim to recover a portion of those costs.

To claim your Tolls Cashback for your Quebec Dollar rental:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid

The refund is calculated as the lesser of the total tolls you paid or 5% of your booking total. For example, if your booking total was US$600, the maximum cashback is US$30. Refunds are issued to the original payment method and typically process within seven to ten business days after approval. Claims submitted after 30 days will not be accepted.

When you pick up your Dollar rental car in Quebec, the counter will place a temporary authorization hold on your credit card. For rentals in Canada, this hold is typically in the range of CAUS$ 300 to CAUS$ 500, though some Quebec locations may require a minimum authorization of approximately CAUS$ 750. The exact amount varies by vehicle class, location, and season.

Key points about the deposit for your Dollar rental in Quebec:

• The hold is a temporary authorization, not a charge, and reduces your available credit until your bank releases it after the rental ends
• You must present a physical, major credit card with the driver's name printed on the card in the main driver's name. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit
• After you return the vehicle, the hold is released, but your bank may take up to 15 business days to reflect the release
• Bring a backup credit card in case your primary card is declined

Notify your bank of your travel to Quebec before pickup to prevent fraud blocks on the authorization.

If you return your Dollar rental car late in Quebec, the grace period and fee structure work as follows:

• Returns less than 30 minutes late incur no extra charges
• Returns 30 minutes late or more are subject to a late return fee of US$16 per day, up to a maximum of five days

Beyond the late return fee, Dollar may also charge for the additional time at the standard daily or hourly rate applicable to your Quebec rental. It is always best to plan your return to arrive within the grace window.

For after-hours returns at Dollar locations in Quebec, you can leave the vehicle in the designated rental car parking area, note the mileage and fuel reading on the rental contract jacket, leave the printed rental agreement inside the vehicle, and drop the keys in the after-hours key return box. Charges are finalized once the contract is closed the following morning, so ensure the fuel level matches your agreement to avoid additional fuel fees.

Yes, basic third-party liability coverage is included by default when you rent from Dollar in Quebec. Under Canadian provincial law, every vehicle on the road must carry third-party liability insurance, and this statutory liability follows the rental car and is included when you book through Hola Car Rentals in Quebec.

However, the included statutory minimum may not be sufficient for all situations. You have the option to purchase supplemental liability insurance (LIS/ALI/SLI) to increase your coverage limits up to US$300,000 for bodily injury and property damage you may cause to others.

Important distinctions to understand about your Dollar rental coverage in Quebec:

• Third-party liability covers injury or property damage to other people, not damage to the rental car itself
• Damage to the Dollar rental vehicle is covered separately by a Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW)
• Only drivers named on the rental agreement are covered
• Driving in restricted areas or violating the rental agreement can void coverage

Review your booking confirmation to confirm exactly what is included in your Quebec Dollar rental rate.

Yes, drivers under 25 years old are subject to an Underage Driver Fee when renting from Dollar in Quebec. In Quebec specifically, this surcharge applies to drivers aged 18 to 24, which means the minimum rental age at Dollar locations in Quebec may be lower than in some other provinces.

Key details about the young driver surcharge for Dollar rentals in Quebec:

• The Underage Driver Fee is charged in addition to any additional driver fee if the young driver is not the primary renter
• For Dollar (part of the Hertz group), the additional driver fee is US$13.50 per rental day plus taxes, with a maximum charge of US$189 plus taxes, when an additional driver fee applies separately
• The exact amount of the Underage Driver Fee varies by location and is paid at the Dollar counter in Quebec at pickup
• The young driver must be present at pickup, show a valid driver's license, and sign the rental agreement

If you are under 25 and planning to rent from Dollar in Quebec, Budget for this surcharge and confirm the exact amount with the counter agent at pickup.

Yes, you can add an additional driver to your Dollar rental in Quebec, either as part of your rate or by paying a fee at the counter.

For Dollar rentals in Quebec, the additional driver fee is US$13.50 per rental day plus applicable taxes, with a maximum charge of US$189 plus taxes, unless your booking confirmation explicitly states that an additional driver is included at no charge.

Requirements for adding an additional driver at the Dollar counter in Quebec:

• The additional driver must be present at pickup with a valid driver's license
• If their license is not in English or French and uses a non-Latin alphabet, an IDP is also required
• Both the main driver and the additional driver must sign the rental agreement
• The additional driver must meet the minimum age requirements for Quebec

Only drivers named on the rental agreement are covered by the rental protections, including CDW/LDW and liability coverage. If someone drives your Dollar rental in Quebec who is not listed on the contract, coverage may be void and additional charges may apply.

Dollar rentals in Quebec follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for your Dollar rental fuel policy in Quebec:

• At pickup, check the fuel gauge with the Dollar agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 15 km of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns at Dollar locations in Quebec, note the fuel level on the rental contract jacket and leave the receipt in the envelope

If you return the vehicle below the recorded starting level, Dollar will charge you for the fuel shortfall at the partner's refueling rate, which is typically higher than the pump price, plus a refueling service fee. Using the correct fuel type is also important, as wrong-fuel incidents are not covered by the fuel policy and may generate additional charges.

Yes, one-way rentals between Quebec City and Montreal are generally possible with Dollar, as Dollar operates locations in both cities across Quebec, including airport and downtown locations.

Dollar has locations in Quebec at:

• Quebec City Jean Lesage International Airport (YQB), 507 Rue Principale
• Quebec City downtown, 44 Cote Du Palais
• Montreal Trudeau Airport (YUL)
• Montreal downtown, 249 Saint-Antoine
• Laval, 1525 Boulevard Des Laurentides

A one-way or drop-off fee may apply for this route. This fee is route-specific and varies by vehicle class, dates, and season. When booking your Dollar rental in Quebec, the drop-off fee will be displayed under the "To pay at destination" section during checkout if it applies to your route. This fee cannot be prepaid and is paid directly at the Dollar counter.

Cross-border one-way rentals, such as driving your Quebec Dollar rental into the United States, may be restricted or subject to higher fees. Confirm any cross-border driving permissions with the Dollar counter at pickup before leaving Quebec.

Yes, most bookings made through Hola Car Rentals for a Dollar rental in Quebec include travel assistance coverage provided by Terrawind Global Protection, at no extra cost.

This benefit is particularly useful if you encounter an emergency while driving in Quebec, such as a medical situation on a highway or in a remote area outside Quebec City or Montreal. Coverage typically includes:

• Travel insurance with medical coverage for up to five passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach the assistance line 24 hours a day, seven days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit applies only to non-North American customers. Residents of Canada (including Quebec residents) and the United States do not qualify for this benefit. Pre-existing medical conditions are also excluded. This coverage does not replace CDW/LDW for damage to your Dollar rental vehicle.

Check your booking confirmation for the exact terms and coverage limits applicable to your Quebec Dollar rental.