National Car Rental
in Dallas

Hola Car Rentals is the only premium partner of the top car rental brands operating in Dallas, including National, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected National rental experience and peace of mind throughout your trip in Dallas.

No. With Hola Car Rentals, all costs and charges for your National booking in Dallas are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the National counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the National counter in Dallas charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with National to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

National Car Rental at Dallas Fort Worth International Airport is located at the DFW Airport Rental Car Center, 2424 E 38th Street, Dallas, TX 75261, near the south entrance of the airport. This is a consolidated facility shared by 11 rental companies, including National.

To reach the National counter from any terminal, go to the lower level after baggage claim and follow the Ground Transportation and Rental Cars signs to the free purple shuttle stop. The shuttle runs 24 hours a day, 365 days a year, departing every 8 minutes. The ride to the Rental Car Center takes approximately 5 to 10 minutes.

Walking to the Rental Car Center is not practical or permitted. Plan for 45 to 60 minutes total from landing to driving away, which includes baggage claim, the shuttle ride, and counter service. If you are departing, arrive at the Rental Car Center 2 to 3 hours before your flight.

National also has a location at Dallas Love Field Airport (DAL) at 7366 Cedar Springs Road, Dallas, TX 75235, which serves a separate airport on the west side of the city.

To return your National rental car at Dallas Fort Worth Airport, follow the blue rental car signs to the second level of the Rental Car Center at 2424 E 38th Street, Dallas, TX 75261, and pull into the designated return area.

After parking, retrieve all personal belongings and drop the keys in the large black key drop boxes located on the same level as the return area. This after-hours drop procedure is available outside standard business hours as well.

Once you have returned the vehicle, take the airport shuttle from the same level to your specific departure terminal. The shuttle runs 24 hours a day and connects the Rental Car Center to all DFW terminals.

Before leaving the return area, take a photo of the fuel gauge and odometer as a record. National follows a Full-to-Full fuel policy, meaning you must return the car with the same fuel level recorded at pickup to avoid refueling charges. Refuel close to the Rental Car Center to avoid the gauge dropping before you arrive.

To pick up your National rental car in Dallas, you must present the following physical documents at the counter:

• A valid, unexpired driver's license with a photograph, valid for the entire rental period. Digital licenses are not accepted.
• A major credit card in the main driver's name, with the driver's name printed on the physical card, for the security deposit hold.
• A passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are visiting from abroad.

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licenses in other non-English languages that do use Latin letters, an IDP is recommended but not strictly required at the National counter in Dallas.

The IDP is a translation only and must always be carried alongside your original license. It cannot be used as a standalone document. Every additional driver must also present a valid license and meet the same requirements at the Dallas National counter.

Dallas and the broader DFW metro area have an extensive cashless toll network. Cash booths are rare or nonexistent on most routes. Key systems include the North Texas Tollway Authority (NTTA) with TollTag, TEXpress Lanes on routes such as the I-635 LBJ Managed Lanes and North Tarrant Express, and TxDOT's TxTag system.

Your National rental car in Dallas will already include an electronic toll device, either a transponder or a plate-based billing system. At the counter you have two options:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$25 per rental day, covering all toll usage during the rental period.
• Pay per use: if you decline the package, the National rental company will charge you the actual toll amounts plus daily or administrative processing fees. These charges may appear on your card days or even weeks after you return the vehicle.

Typical daily toll costs in the Dallas area range from approximately US$5 to US$20 depending on which routes you use. If you plan to drive the Dallas North Tollway, I-635, or other managed lanes frequently, the unlimited package may offer better value. Texas has no congestion charges or emissions zones.

All Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid. Submit your claim within 30 days of returning the vehicle.

Yes, a major credit card in the main driver's name is required to pick up a National rental car in Dallas. The card must be a physical card with the driver's name printed on it. Debit cards, prepaid cards, and virtual or digital wallet cards are not accepted for the security deposit hold.

At the National counter in Dallas, a temporary authorization hold will be placed on your card at pickup. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount depends on the vehicle class, rental duration, and location. The hold reduces your available credit until it is released after you return the vehicle.

Your bank controls how quickly the hold disappears after return. It can take up to 15 business days for the release to appear on your statement. To avoid issues, make sure your card has sufficient available credit beyond the hold amount, notify your bank of international travel if applicable, and bring a backup credit card in your name in case your primary card is declined.

Even if you prepaid your booking, you must still present a physical credit card at the Dallas National counter for the deposit.

Yes, a young driver surcharge applies to drivers under 25 years old at the National car rental counter in Dallas. In the United States, the standard minimum age to rent without a surcharge is 25.

For drivers aged 21 to 24, National charges a daily young-renter fee of US$15 per day plus applicable taxes at Dallas locations. This fee is paid at the counter and is not included in your prepaid booking total.

Drivers under 21 are generally not permitted to rent from National in Dallas. Additionally, most vehicle classes are restricted for under-25 renters. Economy, compact, and intermediate categories are typically available, while full-size, SUV, premium, luxury, convertible, and minivan classes are usually limited to drivers aged 25 and older.

If you are between 21 and 24 and booking a National rental in Dallas, select an eligible vehicle class during booking and Budget for the daily surcharge at pickup. Bring a valid driver's license and a major credit card in your name, as all standard requirements still apply regardless of age.

Yes, you can add an additional driver to your National rental car in Dallas, either as part of your booking or at the counter during pickup.

Some Hola Car Rentals rate plans include one additional driver at no extra cost. Check your booking confirmation for the line that reads additional driver free of charge. If it is not included, National charges US$15 per day plus taxes for each additional driver at Dallas locations.

To add a driver at the National counter in Dallas, the additional driver must be physically present at pickup with:

• A valid, unexpired driver's license with a photograph.
• An International Driving Permit if their license uses a non-Latin alphabet.
• Any other ID documents required by the counter.

Both the main driver and the additional driver must sign the rental agreement. Only drivers listed on the agreement are covered by the rental protections such as CDW and liability coverage. If someone drives who is not named on the contract, those protections may be void.

Additional drivers must also meet the minimum age requirements. For National in Dallas, drivers aged 21 to 24 may be subject to a young-driver surcharge even as additional drivers.

All Hola Car Rentals bookings, including National rentals in Dallas, include Tolls Cashback. This benefit reimburses up to 5% of your total booking value for toll charges you pay during your rental period.

Dallas has one of the most extensive cashless toll networks in the United States, covering the Dallas North Tollway, I-635 LBJ Managed Lanes, TEXpress routes, and other NTTA and TxDOT facilities. Tolls on these roads can add up quickly, especially if you are driving across the DFW metro area regularly.

To claim your Tolls Cashback after returning your National rental in Dallas:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback followed by your reservation confirmation number.
• Attach your Hola Car Rentals booking confirmation, the signed rental agreement, and a toll receipt or statement showing the charges paid during your rental.
• Include your full name, travel dates, and the last 4 digits of the card used for your booking.

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are included in your booking; you still pay them normally and claim reimbursement afterward.

Yes, a valid foreign driver's license is generally accepted at the National car rental counter in Dallas, provided it is unexpired and includes a photograph.

The rules depend on the alphabet your license uses:

• If your license uses a Latin (Roman) alphabet, such as most European, Latin American, or Spanish-language licenses, it is accepted. An International Driving Permit (IDP) is recommended but not strictly required.
• If your license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an IDP is mandatory at the Dallas National counter. The IDP serves as a translation and must be carried alongside your original license at all times.
• Mexican license holders may also need to present a valid voter registration card and inbound or outbound travel documents at the Dallas National location.

The IDP is not a standalone license and will not be accepted without the original. It must be obtained in your home country before traveling. In the United States, organizations such as AAA only issue IDPs to US license holders.

In addition to your license, bring your passport or government-issued photo ID, your booking confirmation, and a major credit card in your name for the security deposit at the Dallas National counter.

The insurance and protection options available with your National rental car in Dallas depend on the rate plan you selected when booking through Hola Car Rentals.

The main coverages to understand are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the National rental vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS or SLI): covers bodily injury and property damage you may cause to others while driving the National rental in Dallas. Some US states require a minimum level of liability coverage; Texas does not mandate it by law for rental companies, so it is strongly recommended to add this coverage.

CDW and LDW do not cover tires, undercarriage, roof, keys, or personal belongings. Only drivers named on the rental agreement are covered.

Check your Hola Car Rentals booking confirmation to see exactly which protections are included in your rate. If you are unsure, review the details page of your reservation before arriving at the National counter in Dallas.

Dallas has some of the most complex highway interchanges in the United States, and they can be disorienting for drivers who are not familiar with the area. Knowing what to expect before picking up your National rental car in Dallas will help you navigate more confidently.

The two most notable interchanges are:

• The High Five Interchange, where I-635 meets US-75 north of downtown Dallas. It has five stacked levels, reaching the height of a 12-story building, with HOV lanes, frontage roads, and curved flyover ramps. The scale and height can be overwhelming for first-time visitors. Follow your GPS carefully and stay in the correct lane well in advance of your exit.
• The Dallas Horseshoe, where I-30 meets I-35E near downtown. This interchange was rebuilt with direct right-side connections, eliminating the older left-exit system. I-35 splits here, with I-35E running through Dallas and I-35W heading toward Fort Worth. The 17 to 18 lane widths and the split can confuse drivers expecting a simpler junction.

Dallas highways also use frontage roads for local access alongside the main freeway lanes, which is a layout unfamiliar to many international visitors. When driving your National rental in Dallas, plan your route in advance, use GPS navigation, and allow extra time when traveling through these major interchanges.

Yes, most Hola Car Rentals bookings, including National rentals in Dallas, include travel assistance coverage provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

For eligible customers, the coverage includes:

• Travel insurance with medical coverage for up to 5 passengers.
• Legal assistance in the event of a road accident, which can be particularly valuable if you are involved in an incident on Dallas highways such as the High Five Interchange or the I-635 corridor.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

This coverage is not a substitute for CDW or liability insurance on the National rental vehicle itself. It covers the travelers, not the car.

If you need assistance during your Dallas rental, contact Terrawind 24 hours a day:

• Phone: +1 888 980 9992 (toll-free or collect)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your full name and your Hola Car Rentals confirmation number ready when you call. Check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

National rental cars in Dallas follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup, check the fuel gauge with the National agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Dallas Rental Car Center.

When returning your National rental in Dallas, refuel within approximately 10 miles or 15 kilometers of the return location at DFW Airport or Dallas Love Field to ensure the gauge does not drop before you arrive. Keep your final fuel receipt showing the date, time, and station address.

If you return the vehicle below the recorded starting level, National may charge:

• A fuel shortfall at the partner's refueling rate, which is typically higher than the retail pump price.
• A refueling service or administrative fee on top of the fuel cost.

For after-hours returns at the Dallas Rental Car Center, leave the fuel receipt in the key drop envelope and keep a photo of the full gauge on your phone as evidence. The correct fuel type for most standard National vehicles in Dallas is regular unleaded gasoline; confirm the fuel type on the dashboard sticker before refueling.