National Car Rental
in Brickell

Hola Car Rentals is the only premium partner of the top car rental brands operating in Brickell, including National, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected National rental experience and peace of mind throughout your trip in Brickell.

No. With Hola Car Rentals, all costs and charges for your National booking in Brickell are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the National counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the National counter in Brickell charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with National to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The National counter in Brickell operates at 1109 Brickell Ave, Miami, FL 33131, inside the JW Marriott Hotel. This is an off-airport city-center location, distinct from the National counter at Miami International Airport (MIA).

To pick up your rental at the Brickell location, simply walk into the hotel lobby and proceed to the rental desk. The process is straightforward: present your documents, complete the paperwork with the representative, and then access your vehicle. City-center counters like this one typically take 10 to 15 minutes from arrival to driving away, which is faster than the airport Rental Car Center experience.

If you need a courtesy pickup from a nearby non-airport location within 10 miles, the Brickell National desk can arrange this during business hours. Call ahead at least 2 hours in advance to schedule.

The National Car Rental counter in Brickell operates on the following schedule:

• Monday through Friday: 8:00 AM to 6:00 PM
• Saturday: 9:00 AM to 5:00 PM
• Sunday: 9:00 AM to 5:00 PM

These hours are significantly different from the 24-hour availability at major airport locations. If you plan to pick up or return your vehicle outside these windows, the Brickell National counter will be closed and no after-hours service is available on-site.

Plan your arrival and return times carefully, especially if your flight lands late in the evening. In that case, you may want to consider picking up your rental the following morning or choosing the National counter at Miami International Airport (MIA), which may offer extended hours. Always confirm current hours on your booking confirmation before travel.

If you prefer to pick up your National rental car at Miami International Airport (MIA) rather than the Brickell city-center counter, the process involves the MIA Mover train.

• After collecting your baggage, follow the purple "Rental Cars" signs from the arrivals level
• Take the moving walkways to the MIA Mover Station on Level 3 of the terminal
• Board the free MIA Mover train, which takes approximately 5 to 10 minutes to reach the Rental Car Center (RCC)
• At the RCC, proceed to the National counter on Level 4 to complete your paperwork and obtain your rental agreement
• Then collect your vehicle from the designated garage

From the arrivals door to driving away, plan for 30 to 60 minutes total, accounting for baggage claim, the MIA Mover ride, counter paperwork, and vehicle inspection. Peak travel periods can push this closer to 60 minutes. Brickell is a short drive from MIA, so the airport National counter is a practical alternative to the Brickell location if you land outside Brickell counter hours.

Almost all toll roads in and around Brickell and greater Miami are cashless. Your National rental vehicle will include an electronic toll device or a plate-based billing system, so you will pass through toll gantries automatically without stopping to pay cash.

At the Brickell National counter, you typically have two options:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$15 per day, covering all tolls during your rental period
• Pay per use: if you decline the package, the National company will charge you the actual toll amount plus daily or administrative processing fees, billed to your credit card after the rental ends

Common toll roads near Brickell include the Florida Turnpike and I-95 Express lanes. Estimated daily toll costs in the Miami area range from approximately US$5 to US$20 depending on your routes.

If you plan to use your own Florida Toll Pass or visitor transponder, inform the National counter representative at pickup so they can deactivate the vehicle's default device and prevent duplicate charges. Note that toll charges can appear on your card days or even weeks after you return the vehicle, as toll agencies process invoices in batches.

To pick up your National rental car in Brickell, you must present the following physical documents at the counter:

• A valid, original driver's license (not a digital copy)
• A major credit card in the main driver's name, with the driver's name printed on the physical card, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors traveling from abroad)

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licenses in other non-English scripts, an IDP is strongly recommended. The IDP is a translation document only and must be carried alongside your original license.

All documents must be physical originals. Digital versions shown on a phone or tablet are not accepted at the National Brickell counter or any other rental counter. Debit and prepaid cards are not accepted for the security deposit hold.

Yes, a security deposit hold is required when picking up your National rental car in Brickell. The hold is a temporary authorization placed on your credit card at the counter, not an actual charge, but it reduces your available credit until the rental is closed and your bank releases it.

For standard vehicles rented in the United States, typical holds range from approximately US$300 to US$400. The exact amount depends on the vehicle class, rental duration, and the National counter's policy at the Brickell location. Premium or specialty vehicles may carry higher holds.

• Only a major credit card in the main driver's name with the name printed on the card is accepted for the deposit
• Debit cards, prepaid cards, and virtual cards are not accepted
• Digital wallets such as Apple Pay or Google Pay are not accepted for the deposit hold

After you return the vehicle, the hold is released. However, your bank or card issuer controls when the funds become available again, and this can take up to 15 business days. Bring a backup credit card in case your primary card is declined.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your National rental in Brickell.

Given that Miami and the Brickell area rely heavily on cashless toll roads such as the Florida Turnpike and I-95 Express lanes, toll costs can add up quickly. The Tolls Cashback benefit helps offset those expenses.

To claim your cashback after returning your National vehicle:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the rental agreement signed at the Brickell National counter, and a toll invoice or statement showing the charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for your booking

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

Brickell features several wide, multi-lane one-way streets that can be disorienting for first-time drivers, especially those accustomed to two-way urban roads. Some east-west routes have three lanes of one-way traffic, enabling higher speeds than typical city streets and requiring quick lane decisions.

A few specific challenges to be aware of when driving your National rental in Brickell:

• Ongoing street conversions, such as SE 9th Street being changed to one-way westbound, mean road layouts may differ from what GPS apps show
• The adjacent Roads neighborhood, just west of Brickell, has streets set at a 45-degree angle to Miami's standard grid, causing abrupt street renumbering (for example, SW 3rd Avenue becomes SW 22nd Street at SW 12th Avenue), which can confuse navigation apps
• Some intersections lack full crosswalk controls or 4-way stops, requiring extra caution at junctions along S. Miami Avenue and SW 9th Street

Before setting out in your National rental, review your intended route on a current mapping app and allow extra time for navigation adjustments. The driving intensity in Brickell is often compared to dense urban environments, with fast-moving traffic on wide one-way corridors.

Yes, most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, and this applies to your National rental in Brickell as well. However, this benefit is available only to travelers who are not residents of the United States or Canada.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

If you experience a medical emergency or accident while driving your National rental around Brickell or on Miami-area highways, you can reach the assistance line 24 hours a day:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your current location, and a brief description of the situation. Always check your booking confirmation for the exact coverage terms and limits that apply to your reservation.

Yes, a young driver surcharge applies to renters under 25 years old at the National Brickell location. In the United States, the standard minimum age to rent without additional fees is 25.

Drivers aged 21 to 24 can rent but will be charged a daily young-renter surcharge at the counter. The fee for National, which is part of the Alamo/National/Enterprise group, is approximately US$15 per day plus applicable taxes. This fee is paid directly at the Brickell counter and is not included in your prepaid rate.

Additional restrictions for under-25 renters at the Brickell National location include:

• Most premium, full-size, luxury, SUV, and specialty vehicle classes are restricted to drivers 25 and older
• Economy, compact, and intermediate categories are typically available to younger renters

Florida does not have a state law requiring rentals to drivers under 21, so the minimum age at the Brickell National counter is generally 21. If you are 18 or 19, you would need to rent in New York or Michigan, where state law requires rentals to 18-year-olds. Always confirm age eligibility for your specific vehicle class when booking.

Yes, you can add an additional driver to your National rental in Brickell, either as part of your rate or for a fee paid at the counter.

Check your booking confirmation first. If it states "Additional driver free of charge" or "Additional driver included," the first extra driver is covered at no extra cost. If it is not included, the National counter in Brickell charges approximately US$15 per day plus taxes for each additional driver.

Requirements for adding a driver at the Brickell National counter:

• The additional driver must be physically present at pickup
• They must present a valid driver's license and any required ID
• If their license uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), an International Driving Permit is required
• They must meet the minimum age requirements; drivers under 25 may incur a young-driver surcharge
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the National rental agreement are covered by protections such as CDW/LDW and liability coverage. Anyone who drives the vehicle without being named on the contract is not covered, which could void your insurance and expose you to significant costs.

When picking up your National rental in Brickell, you will have the option to add or confirm insurance coverages. Understanding what each one covers helps you avoid paying for duplicates or leaving gaps.

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the rental vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero excess. This does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving. In Florida, state-minimum liability is not automatically guaranteed on all rentals, so adding supplemental liability coverage at the Brickell National counter is strongly recommended.
• Personal Accident Insurance (PAI): covers injuries to you and your passengers.
• Personal Effects Coverage (PEC): covers personal belongings inside the vehicle.

Review your Hola Car Rentals booking confirmation before arriving at the Brickell National counter to confirm which coverages are already included in your rate. Decline only what you are certain is covered elsewhere, such as through your personal auto policy or a credit card benefit. Always verify coverage terms on the rental agreement at pickup.

The standard fuel policy for your National rental in Brickell is Full-to-Full. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for a smooth fuel return:

• At pickup, check the fuel gauge with the National agent and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the return location before dropping off the vehicle at the Brickell National counter at 1109 Brickell Ave
• Keep your final fuel receipt showing the date, time, and station address
• Show the full gauge to the agent at return

If you return the vehicle below the recorded starting level, National will charge you for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee.

For after-hours returns outside Brickell National counter hours, leave your fuel receipt with the vehicle and keep a photo of the full gauge on your phone as evidence. Always confirm whether after-hours key drop is available at the Brickell location before your return.