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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3366
3369 reviews
4.9 stars, 3369 reviews
4.9
user review 1 user review 2 user review 3 +3366
3369 reviews
4.9 stars, 3369 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 6 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 4 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 1 month ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 1 month ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 1 month ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 1 month ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 1 month ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 1 month ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 4 weeks ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 4 weeks ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 4 weeks ago
"So far so good"
Judy Winkin
Judy Winkin
5 4 weeks ago
"Easy and good deal"
Samantha de León
Samantha de León
5 4 weeks ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 4 weeks ago
"Very easy to book and competitive prices."
ju
ju
5 3 weeks ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 3 weeks ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 3 weeks ago
"Very good. Easy."
David Garciarena
David Garciarena
5 3 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 3 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 3 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 3 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 3 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 4 weeks ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 3 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 3 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 3 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 3 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 3 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 2 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 2 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 2 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 2 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 2 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 2 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 2 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 2 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 1 week ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 1 week ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 1 week ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 1 week ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 1 week ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 1 week ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 6 days ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 5 days ago
"It was an excellent experience to rent a car via HOLA the service was super."

Frequently Asked Questions

What does my Hola Car Rentals booking with Hertz in Arizona include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Arizona, including Hertz, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Hertz rental experience and peace of mind throughout your trip in Arizona.

Will I face unexpected charges at the Hertz counter in Arizona when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Hertz booking in Arizona are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Hertz counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Hertz counter in Arizona charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Hertz to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where do I pick up my Hertz rental car at Phoenix Sky Harbor Airport in Arizona?

The Hertz counter at Phoenix Sky Harbor Airport (PHX) in Arizona is located at 1805 East Sky Harbor Circle South. The PHX Hertz location is open 24 hours a day, seven days a week, making it convenient for early-morning or late-night arrivals.

After landing, follow the rental car signs toward the consolidated rental car area. Hertz Gold members at this Arizona location can proceed directly to their assigned vehicle in the Gold area without stopping at the counter, speeding up the pickup process considerably.

For private or charter flights arriving at other Arizona airports, Hertz also operates a 24-hour location at Jackson Jet Center (2710 East Old Tower Road, Phoenix). Additional Hertz locations across Arizona include:

  • Tucson International Airport (TUS) at 1951 East Airport Drive
  • Phoenix-Mesa Gateway Airport (AZA) in Mesa
  • Scottsdale Airport at 15000 North Airport Drive, Suite 102
  • Page Municipal Airport at 238 10th Avenue, Page

Bring your booking confirmation, a valid driver's license, and a major credit card in the main driver's name for the security deposit hold.

Are there toll roads in Arizona that affect my Hertz rental?

No, Arizona has no toll roads, so you will not encounter any toll charges while driving your Hertz rental car within the state. Unlike neighboring states such as California or Texas, Arizona does not operate any electronic toll lanes, cashless toll plazas, or congestion zones.

This means you do not need to worry about transponder programs, toll passes, or unexpected toll billing on your Hertz rental agreement when traveling within Arizona.

However, if your Arizona trip includes driving into neighboring states, tolls may apply there. In that case, the Hertz vehicle will typically include an electronic toll device, and you can choose between an unlimited toll package or a pay-per-use arrangement at the counter. All Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for any tolls paid during the rental period, regardless of which state you drive through.

What documents do I need to pick up a Hertz rental car in Arizona?

To collect your Hertz rental car at any Arizona location, you must present the following physical documents at the counter:

  • A valid, original driver's license in the main driver's name (not a digital copy)
  • A major credit card with the driver's name printed on the card, used for the security deposit hold
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets (required for international visitors)

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or Latin script, an IDP is recommended but not strictly required at most Arizona Hertz locations.

Debit cards, prepaid cards, and virtual cards are not accepted for the security deposit hold at Hertz counters in Arizona. Bring a physical major credit card with sufficient available credit to cover the hold, which is typically around US$300 to US$400 for standard vehicles.

Does Hola Car Rentals offer Tolls Cashback for Hertz rentals in Arizona?

Yes, all Hola Car Rentals bookings, including Hertz rentals in Arizona, include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during the rental period.

Because Arizona itself has no toll roads, this benefit is most relevant if your Hertz rental takes you into neighboring states such as California or Texas, where toll roads are common. If you pay any tolls during those portions of your trip, you can claim the cashback after returning the vehicle.

To claim your Tolls Cashback:

  • Email [email protected] within 30 days of returning the Hertz vehicle
  • Use the subject line: Tolls Cashback, followed by your reservation confirmation number
  • Attach your Hola Car Rentals confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid

Refunds are issued to the original payment method used for the booking and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

What is the minimum age to rent a Hertz car in Arizona?

The minimum age to rent a Hertz car in Arizona without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent from Hertz in Arizona but will be charged an additional daily underage fee on top of the base rental rate.

At Hertz locations in Arizona, the young-renter surcharge is approximately US$13.50 per rental day plus applicable taxes, with a maximum cap of US$189 plus taxes for the rental period.

Drivers under 25 renting in Arizona are also restricted from certain vehicle classes. Categories such as full-size SUVs, luxury, premium, convertible, minivan, and van are typically reserved for renters aged 25 and older. Compact, economy, and intermediate vehicles are generally available to younger renters.

Note that Arizona does not have the same state-law exceptions as New York or Michigan, where rental companies must rent to drivers aged 18 and older. In Arizona, the Hertz minimum age is 21 for most locations, with the surcharge applying until age 25.

A valid driver's license and a major credit card in the main driver's name are required regardless of age.

How does the fuel policy work for a Hertz rental in Arizona?

Hertz rentals in Arizona follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional fuel charges.

At pickup, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing both the odometer and the fuel gauge before leaving the Arizona pickup location.

At return, refuel within approximately 10 miles or 15 kilometers of the Hertz return location in Arizona so the gauge does not drop below full before you arrive. Keep the fuel receipt showing the date, time, and station address.

If you return the vehicle below the recorded starting level, Hertz may charge:

  • A fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices
  • A refueling service or administrative fee

For after-hours returns at Arizona Hertz locations such as Phoenix Sky Harbor (PHX), leave the fuel receipt in the key drop envelope and keep a photo of the full gauge on your phone as documentation.

Can I add an additional driver to my Hertz rental in Arizona?

Yes, you can add an additional driver to your Hertz rental in Arizona, either as part of your rate or for a fee paid at the counter.

If your booking confirmation explicitly states that an additional driver is included at no charge, the first extra driver is free. If it is not included, Hertz in Arizona charges approximately US$13.50 per rental day plus taxes, with a maximum cap of US$189 plus taxes for the full rental period.

To add an additional driver at any Arizona Hertz location:

  • The additional driver must be present at the counter at pickup
  • They must present a valid driver's license (and an IDP if their license uses a non-Latin alphabet)
  • They must sign the rental agreement
  • They must meet the minimum age requirements for Arizona

Only drivers listed on the Hertz rental agreement are covered by protections such as CDW/LDW and liability coverage. If someone not listed on the contract drives the vehicle in Arizona, coverage may be void and additional charges could apply.

What insurance coverage is included in a Hertz rental in Arizona?

The insurance coverage included in your Hertz rental in Arizona depends on the rate plan selected when booking through Hola Car Rentals. It is important to review your booking confirmation carefully to understand exactly what is covered.

The two main types of coverage relevant to a Hertz rental in Arizona are:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Hertz vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible.
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people while driving the Hertz rental in Arizona. Some U.S. states require a minimum level of liability, but not all do.

CDW/LDW does not cover third-party injuries or property damage, and LIS/ALI/SLI does not cover damage to the Hertz vehicle itself. These are separate protections that work together.

Common exclusions at Hertz locations in Arizona include tires, undercarriage, roof damage, prohibited use such as off-road driving, and incidents involving unauthorized drivers not listed on the agreement.

Always verify coverage details on your rental agreement at the Arizona Hertz counter before driving away.

Does Travel Assistance apply to my Hertz rental in Arizona?

Yes, most Hola Car Rentals bookings, including Hertz rentals in Arizona, include Travel Assistance provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

For eligible international visitors renting a Hertz vehicle in Arizona, the coverage typically includes:

  • Travel insurance with medical coverage for up to 5 passengers
  • Legal assistance in the event of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

Arizona's vast desert highways and remote areas such as the region around Page or Flagstaff can be far from medical facilities, making this assistance particularly valuable if an emergency arises during your Hertz rental.

To reach the assistance team 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

This coverage does not replace CDW/LDW for vehicle damage or LIS/ALI/SLI for third-party liability on your Hertz rental in Arizona. Check your booking confirmation for the exact terms and limits that apply to your reservation.

How does the security deposit work for a Hertz rental in Arizona?

When you pick up your Hertz rental in Arizona, the counter agent will place a temporary authorization hold on your credit card. This is not a charge but reduces your available credit until the hold is released after you return the vehicle.

For standard vehicles at Hertz locations in Arizona, the typical hold is approximately US$300 to US$400. The exact amount can vary depending on the vehicle class, the specific Arizona location (airport versus neighborhood), and the length of the rental. Premium or specialty vehicles may carry a higher hold.

Important requirements for the deposit at any Arizona Hertz counter:

  • The card must be a major credit card (not a debit, prepaid, or virtual card)
  • The card must be in the main driver's name with the driver's name physically printed on the card
  • The card must have sufficient available credit to cover the hold plus any expected charges

After you return the Hertz vehicle in Arizona, the hold is released. Your bank or card issuer controls how quickly it appears back on your available credit, which can take up to 15 business days. Bringing a backup credit card is recommended in case your primary card is declined at the Arizona Hertz counter.

Can I return my Hertz rental after hours in Arizona?

Yes, after-hours returns are available at select Hertz locations in Arizona. The Phoenix Sky Harbor Airport (PHX) Hertz location at 1805 East Sky Harbor Circle South operates 24 hours a day, seven days a week, making it one of the most convenient return options in Arizona. The Jackson Jet Center location in Phoenix also operates 24 hours.

For after-hours returns at Arizona Hertz locations that are not staffed around the clock, such as neighborhood or HLE (Hertz Local Edition) spots in Scottsdale, Tucson, Mesa, or Flagstaff, a key drop box is typically available. Follow these steps:

  • Park the vehicle in the designated return area as instructed on your rental agreement
  • Refuel before arriving so the tank matches the recorded starting level
  • Place the keys and any required paperwork in the key drop envelope
  • Keep a photo of the fuel gauge, odometer, and vehicle condition as documentation
  • Retain your fuel receipt showing the date, time, and station address

Note that liability for the vehicle may remain with you until a Hertz agent formally checks it in at the Arizona location. Review your rental agreement for the specific after-hours terms that apply to your pickup location.

Can I pick up my Hertz rental in Arizona earlier than the scheduled time?

Yes, you may be able to pick up your Hertz rental in Arizona earlier than the scheduled time, but early pickup is subject to vehicle availability at the specific Arizona location on that day.

At busy Arizona airports such as Phoenix Sky Harbor (PHX) or Tucson International (TUS), Hertz may have vehicles ready before your scheduled time, but this is not guaranteed. Changing your pickup time before arriving can reprice your reservation, so it is worth reviewing the cost implications first.

If you arrive earlier than planned, you can go directly to the Hertz counter at your Arizona location and ask whether early pickup is possible. The agent will check availability and advise on any pricing adjustments.

For 24-hour Hertz locations in Arizona such as PHX, early arrivals are easier to accommodate than at neighborhood or HLE locations with limited operating hours. Always confirm the counter hours for your specific Arizona Hertz location before planning an early arrival.

Can I do a one-way Hertz rental and drop off in a different Arizona city?

Yes, Hertz offers one-way rentals within Arizona, allowing you to pick up in one city and drop off in another, such as picking up at Phoenix Sky Harbor (PHX) and returning at Tucson International (TUS) or a Flagstaff location.

A drop-off fee may apply depending on the specific route. This fee is set by Hertz and varies based on the cities involved, the distance, the vehicle class, and the season. The fee is not included in your prepaid rate and is listed under the "To pay at destination" section during the booking process on the Hola Car Rentals website.

Key things to know about one-way Hertz rentals in Arizona:

  • The drop-off fee is shown on the booking details page before you confirm, not on the search results page
  • Some short-distance routes within Arizona may carry no drop-off fee at all
  • Premium or large vehicle classes may carry higher repositioning fees
  • Cross-border one-ways (for example, Arizona to Mexico) may be restricted or require special authorization from Hertz

If the Hertz counter in Arizona charges a drop-off fee that differs from what your booking confirmation shows, keep all paperwork and contact support. The No Extra Charges© guarantee may apply if the fee was not disclosed at booking.

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