Enterprise Car Rental
in Michigan

Hola Car Rentals is the only premium partner of the top car rental brands operating in Michigan, including Enterprise, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Enterprise rental experience and peace of mind throughout your trip in Michigan.

No. With Hola Car Rentals, all costs and charges for your Enterprise booking in Michigan are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Enterprise counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Enterprise counter in Michigan charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Enterprise to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Detroit Metropolitan Airport (DTW), Enterprise does not have a counter inside the terminal. Instead, you take a free shuttle to the rental facility at 330 Lucas Drive.

• From McNamara Terminal: go to Ground Transportation near the parking garage and board the Enterprise shuttle.
• From Evans Terminal: head to the Big Blue Deck area for the shuttle stop.
• The ride takes approximately 5 to 10 minutes, and shuttles run 24 hours a day, 7 days a week.

At smaller Michigan airports such as Grand Rapids Gerald R. Ford Airport (GRR) and Traverse City Cherry Capital Airport (TVC), Enterprise operates on-site counters, so you can proceed directly after exiting the arrivals area. At Lansing Capital Region International Airport (LAN), a shuttle takes you to the Enterprise facility at 4100 Capitol City Boulevard.

Confirm your operating brand on your booking confirmation before arriving, and follow airport signage for car rental shuttles or counters. The DTW counter is open daily from 5:30 AM to 11:59 PM.

Yes, drivers under 25 can rent a car from Enterprise in Michigan, and Michigan is one of the few states in the U.S. where this is explicitly protected by law.

Michigan's public-accommodations law prohibits age discrimination, which means Enterprise and other rental companies are required to rent to licensed drivers aged 18 and older. However, a young-renter surcharge still applies.

• Drivers aged 18 to 24 pay a daily young-renter surcharge on top of the base rental rate.
• For Enterprise, the additional driver fee for underage renters is US$15 per day plus applicable taxes.
• Most premium, luxury, full-size SUV, minivan, and convertible vehicle classes are restricted to renters aged 25 and older.
• Economy, compact, and intermediate categories are typically available to younger renters.

This Michigan-specific rule differs from most other U.S. states, where the minimum age at Enterprise and other brands is typically 21 to 25. A valid driver's license and a major credit card in the main driver's name are still required regardless of age. If your license uses a non-Latin alphabet, an International Driving Permit is also needed.

To pick up your Enterprise rental car in Michigan, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name. Digital copies are not accepted.
• A major credit card with the driver's name printed on the card, used for the security deposit hold. Debit and prepaid cards are not accepted for the deposit.
• A passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher.
• If arriving internationally, round-trip flight or cruise tickets may be requested.

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or using a Latin alphabet, an IDP is recommended but not strictly required.

The IDP is a translation document only and is never valid on its own. Obtain it in your home country before traveling, as U.S. issuers such as AAA do not issue IDPs to non-U.S. license holders.

All documents must be physical originals. Enterprise Michigan counter staff will not accept digital versions on a phone or tablet.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which applies to Enterprise rentals in Michigan and any other tolled routes you drive during your trip.

Michigan has a limited number of toll facilities, but they can add up, especially if you cross the Mackinac Bridge (US$4 for a standard car), use the Detroit-Windsor Tunnel (US$6.50, or US$5.75 with the Nexpress app), or cross the Grosse Ile Toll Bridge (US$3 to US$7 depending on payment method).

The Tolls Cashback benefit reimburses the lesser of the total tolls you paid or up to 5% of your Hola Car Rentals booking total.

• Example: if your booking total is US$500, the cap is US$25. If you paid US$18 in Michigan tolls, you receive US$18 back.
• To claim, email [email protected] within 30 days of returning your Enterprise vehicle.
• Attach your Hola Car Rentals reservation confirmation, the signed rental agreement, and a toll receipt or invoice showing charges paid.
• Refunds are processed to your original payment method within 7 to 10 business days after approval.

This benefit does not mean tolls are prepaid. You still pay tolls normally during your Michigan rental and claim reimbursement afterward.

Michigan has fewer toll roads than many other U.S. states, but there are several toll facilities you may encounter during your Enterprise rental.

• Mackinac Bridge: connects St. Ignace to Mackinaw City on I-75 and is one of the most iconic crossings in Michigan. The toll for a standard two-axle car is US$4. Cash is accepted.
• Detroit-Windsor Tunnel: connects downtown Detroit to Windsor, Ontario, Canada. The toll is US$6.50, reduced to US$5.75 with the Nexpress app. This tunnel is cashless, so payment is by card or app only.
• Grosse Ile Toll Bridge: links Riverview to Grosse Ile Township. Tolls range from US$3 to US$7 depending on payment method. Cash is accepted, and an Edge Pass offers discounts.

Michigan does not use E-ZPass, SunPass, or similar statewide electronic toll systems. There are no congestion charges or emissions zones in Michigan.

Your Enterprise rental vehicle may come equipped with a toll transponder. At pickup, you can enroll in Enterprise TollPass, a pay-per-use or unlimited daily program, to handle tolls automatically. If you do not enroll and drive through a cashless toll, the charge plus an administrative fee will be billed to your card after the rental ends.

Enterprise offers a toll program called TollPass for rentals in Michigan, which handles toll charges automatically through the vehicle's transponder or plate-based billing system.

At the Enterprise counter in Michigan, you have two main options:

• Unlimited toll package: a flat daily rate, typically between US$11 and US$25 per day, covering all tolls regardless of how many you use. Some programs apply weekly caps.
• Pay-per-use: you do not enroll, but if you drive through a cashless toll, Enterprise will charge the toll amount plus an administrative processing fee to your credit card after the rental ends. These charges can appear days or even weeks after you return the vehicle.

Michigan's main toll facilities, including the Detroit-Windsor Tunnel and the Grosse Ile Toll Bridge, are cashless or partially cashless, so relying on cash alone may not always be possible.

If you plan to pay tolls manually at facilities that accept cash, such as the Mackinac Bridge, inform the Enterprise agent at pickup and ask them to deactivate the vehicle's default toll device to avoid duplicate charges.

All Hola Car Rentals bookings include Tolls Cashback, so you can recover up to 5% of your booking total for tolls paid during your Michigan rental by submitting a claim within 30 days of return.

Returning your Enterprise rental car at Detroit Metropolitan Airport (DTW) in Michigan is straightforward if you follow the airport signage.

• Follow signs for the rental car return area and drive to the Enterprise section at 330 Lucas Drive.
• Park in the designated Enterprise bay and leave the keys with the agent or in the key drop if returning after hours.
• Collect all personal belongings before leaving the vehicle.
• After completing the return, take the shuttle back to your terminal. Shuttles run 24 hours a day, 7 days a week, serving both McNamara Terminal and Evans Terminal (Big Blue Deck).

Before returning, refuel within approximately 10 miles of the airport to comply with the full-to-full fuel policy. Enterprise Michigan locations follow a standard full-to-full policy, meaning you receive the car with a full tank and must return it full. If you return below the recorded level, Enterprise will charge a fuel shortfall at their refueling rate plus a service fee, which is typically higher than retail pump prices.

Take a photo of the fuel gauge and odometer at return as documentation. Keep your final fuel receipt showing the station address and time in case any dispute arises after the rental ends.

Yes, most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, and this applies to Enterprise rentals in Michigan as well.

This benefit is especially relevant if you are driving through more remote areas of Michigan, such as the Upper Peninsula or rural stretches of I-75 near the Mackinac Bridge, where access to services may be limited.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to U.S. or Canadian residents. It is designed for travelers visiting Michigan from outside North America. It also does not cover damage to the Enterprise rental vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI).

Check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

When you pick up your Enterprise rental in Michigan, a temporary authorization hold is placed on your credit card. This is not a charge but reduces your available credit until it is released after the rental ends.

For standard vehicle classes in the United States, including Michigan, typical holds range from US$300 to US$400. The exact amount varies depending on the Enterprise location, vehicle class, and rental duration. Premium or specialty vehicles may carry higher holds.

• Only a major credit card in the main driver's name with the name printed on the card is accepted for the deposit. Debit cards, prepaid cards, and virtual cards are not accepted.
• Ensure your card has sufficient available credit to cover both the hold and any expected charges.
• Notify your bank of your travel plans to prevent the authorization from being flagged as suspicious.
• Bring a backup credit card in case your primary card is declined.

After you return the Enterprise vehicle in Michigan, the hold is released. Your bank or card issuer controls how quickly it appears back on your available credit, which can take up to 15 business days.

Hola Car Rentals cannot confirm the exact hold amount in advance, as final deposit rules are set by the Enterprise counter and may vary by location within Michigan.

Yes, you can add an additional driver to your Enterprise rental in Michigan, either as part of your rate or by paying a fee at the counter.

For Enterprise in Michigan, the additional driver fee is US$15 per day plus applicable taxes when not included in your rate. Check your Hola Car Rentals booking confirmation to see whether an additional driver is already included at no extra cost.

• The additional driver must be present at the Enterprise counter at pickup with a valid driver's license.
• If their license is not in English or uses a non-Latin alphabet, an International Driving Permit is also required.
• Both the main driver and the additional driver must sign the rental agreement.
• Only drivers listed on the agreement are covered by protections such as CDW/LDW and liability coverage.

Michigan's young-renter rules also apply to additional drivers. Drivers aged 18 to 24 may be accepted at Enterprise Michigan locations due to state law, but a young-renter surcharge will apply. Age restrictions on certain vehicle classes still apply regardless.

If you need to add a driver after pickup, visit an Enterprise branch in Michigan to update the agreement. Changes cannot typically be made by phone or chat alone.

Yes, Enterprise has an extensive network of locations across Michigan beyond its airport counters, including downtown and neighborhood branches in major cities.

• Detroit: downtown locations including a branch on Wight Street in addition to the Detroit Metropolitan Airport (DTW) facility.
• Grand Rapids: a downtown location at 1100 Plainfield Avenue NE, open Monday to Friday 8 AM to 6 PM and Saturday 9 AM to 12 PM, in addition to the Gerald R. Ford Airport (GRR) counter.
• Lansing: a downtown branch alongside the Capital Region International Airport (LAN) location.
• Additional neighborhood locations across Ann Arbor, Auburn Hills, Battle Creek, Bay City, Farmington Hills, Clinton Township, and many other Michigan communities.

Renting from an off-airport Enterprise location in Michigan can reduce your total cost, as airport locations typically carry concession fees and customer facility charges that off-airport branches do not. National estimates suggest off-airport rentals can save US$50 to US$150 on a seven-day rental compared to airport counters.

When booking through Hola Car Rentals, your confirmation will specify the exact Enterprise location address and operating hours. Confirm hours in advance, as some Michigan neighborhood branches have limited Saturday hours and are closed on Sundays.

The insurance and protection options available with your Enterprise rental in Michigan depend on the rate plan you selected when booking through Hola Car Rentals.

The two main protections to understand are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Enterprise vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible. CDW/LDW does not cover damage to other vehicles or injuries to other people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Enterprise rental in Michigan. Some U.S. states require a minimum level of liability coverage; Michigan has specific insurance requirements, so confirming this coverage is strongly recommended.

Neither CDW/LDW nor LIS/ALI/SLI covers your personal injuries (that requires Personal Accident Insurance) or your belongings (that requires Personal Effects Coverage).

Check your Hola Car Rentals booking confirmation to see exactly which protections are included in your rate. If LIS/ALI/SLI is not included, you can add it during checkout. At the Enterprise counter in Michigan, decline any optional add-ons you do not need, and verify the rental agreement matches your confirmation before signing.

Yes, early pickup is sometimes possible at Enterprise locations in Michigan, but it depends on vehicle availability at the specific branch at the time of your arrival.

Early pickup is not guaranteed and is handled on a case-by-case basis at the Enterprise counter. If a vehicle in your reserved class is available when you arrive early, the agent may accommodate the request. However, changing your pickup time may reprice your rental, so confirm any cost implications before agreeing to the change.

• At Detroit Metropolitan Airport (DTW), the Enterprise facility at 330 Lucas Drive is open daily from 5:30 AM to 11:59 PM, so early morning arrivals are generally accommodated within those hours.
• At smaller Michigan airports and downtown locations, hours may be more limited. For example, the Downtown Grand Rapids branch opens at 8 AM on weekdays.
• If you arrive significantly earlier than the counter opens, you may need to wait or arrange alternative transportation until the Enterprise location begins service.

If your flight to Michigan is delayed and you will arrive later than your scheduled pickup time, Enterprise will typically hold your reservation for up to 24 hours from the original pickup time. If the delay exceeds 24 hours, contact Hola Car Rentals support as soon as possible to discuss your options.