Dollar Car Rental
in Nashville

Hola Car Rentals is the only premium partner of the top car rental brands operating in Nashville, including Dollar, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Dollar rental experience and peace of mind throughout your trip in Nashville.

No. With Hola Car Rentals, all costs and charges for your Dollar booking in Nashville are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Dollar counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Dollar counter in Nashville charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Dollar to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Dollar counter at Nashville International Airport is located at 1 Terminal Lane, Suite 312, inside the Rental Car Facility, which is a separate building from the main terminal.

To reach the Dollar counter at BNA, follow these steps after collecting your baggage:

• Exit the terminal on Level 1, the Ground Transportation level only
• Follow signs for Ground Transportation toward the Rental Car Facility
• Walk across to the Rental Car Facility building where the Dollar counter is located
• No shuttle is required; the facility is accessible on foot from the terminal

The Dollar counter at Nashville airport operates daily from 06:00 to 23:59, giving you a wide window for both pickup and return. If you are arriving late in the evening, plan to arrive before midnight to ensure the counter is staffed.

The Dollar rental counter at Nashville International Airport (BNA) is open daily from 06:00 to 23:59, seven days a week. This extended schedule accommodates most flight arrivals and departures throughout the day.

Dollar also has two off-airport locations in Nashville with more limited hours:

• 1201 Briley Parkway: Monday through Friday, 08:00 to 17:00, closed weekends
• 3100 Charlotte Avenue: Monday through Friday, 08:00 to 17:00, closed weekends

If your Nashville arrival or departure falls on a weekend or outside business hours, the airport location at BNA is your best option. Keep in mind that the Dollar airport counter closes at midnight, so if your flight lands very late, plan your pickup accordingly. If you expect a delay that could push your arrival past the counter closing time, contact Dollar directly using the number on your booking confirmation.

No, there are no toll roads, toll bridges, or toll tunnels anywhere in Tennessee, including in and around Nashville. This means your Dollar rental will not incur any toll charges while driving within the state.

Because Tennessee has no toll infrastructure, you will not need to worry about:

• Toll transponders or electronic toll devices
• Cashless toll lanes or plate-based billing
• Toll program enrollment fees charged by Dollar or any other rental company
• Congestion charges or emissions zone fees

Common routes such as I-40, I-65, and I-24 through the Nashville area are all toll-free. If you plan to drive your Dollar rental beyond Tennessee into neighboring states that do have tolls, the standard toll device and billing rules for those states would apply. In that case, you can still claim Hola Car Rentals Tolls Cashback of up to 5% of your booking total for any tolls paid during your rental period.

Yes, Tolls Cashback is included with all Hola Car Rentals bookings, including your Dollar rental in Nashville, even though Tennessee itself has no toll roads.

If you drive your Nashville Dollar rental into a neighboring state that does have tolls, such as Georgia or North Carolina, you can claim up to 5% of your total booking value back for tolls paid during the rental period.

To claim your cashback after returning the vehicle:

• Email [email protected] within 30 days of returning your Dollar rental
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number
• Attach your Hola Car Rentals confirmation, the signed rental agreement, and a receipt or statement showing the toll charges
• Include your full name, travel dates, and the last 4 digits of the card used for your booking

Refunds are issued to your original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

To pick up your Dollar rental in Nashville, you must present the following physical documents at the counter:

• Your original, unexpired driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, used for the security deposit hold
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original license. For licenses in English or using a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Dollar counter in Nashville. Debit cards and prepaid cards are not accepted for the security deposit hold; only a major credit card in the main driver's name qualifies.

Yes, a physical major credit card in the main driver's name is required to pick up your Dollar rental in Nashville. The card must have the driver's name printed on it and must have sufficient available credit to cover the security deposit hold.

For a standard vehicle in the United States, the typical security hold is approximately US$300 to US$400, though the exact amount is set by Dollar at the Nashville counter and may vary by vehicle class or season.

Important points to keep in mind:

• Debit cards and prepaid cards are not accepted for the security deposit
• Virtual or digital-only card numbers are not accepted; you must present the physical card
• The card must be in the main driver's name, not a third party's name
• The hold reduces your available credit until Dollar releases it after return, which your bank may take up to 15 business days to reflect

Even if you prepaid your Nashville Dollar booking online, you must still present a physical credit card at the counter for the deposit hold. Bringing a backup credit card is always a good idea in case your primary card is declined.

The minimum age to rent a Dollar car in Nashville without a young-driver surcharge is 25. Drivers aged 21 to 24 can rent from Dollar in Nashville but will be charged a daily young-renter fee in addition to the base rental rate.

For Dollar, Hertz, and Thrifty, the young-driver surcharge is US$13.50 per rental day plus applicable taxes, with a maximum cap of US$189 plus taxes for the rental period.

Drivers under 25 in Nashville should also be aware of vehicle class restrictions:

• Most vehicle categories such as full-size sedans, SUVs, minivans, convertibles, luxury, and premium vehicles are restricted to renters aged 25 and older
• Economy, compact, and intermediate vehicle classes are generally available to renters aged 21 to 24

Drivers aged 20 or younger cannot rent from Dollar in Nashville under standard rules. Tennessee is not one of the states (like New York or Michigan) that legally requires rentals to drivers aged 18 and older. All standard document and credit card requirements still apply regardless of age.

Dollar rentals in Nashville follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional fuel charges.

Here is what to do at each stage of your Nashville rental:

• At pickup: check the fuel gauge with the Dollar agent and confirm the starting level is recorded on your rental agreement. Take a photo of the dashboard showing the gauge and odometer
• During the rental: use the correct fuel type as shown in the vehicle (gasoline or diesel). Keep fuel receipts in case of any dispute
• Before return: refuel within approximately 10 miles or 15 kilometers of the Dollar return location in Nashville so the gauge does not drop before you arrive
• At return: show the gauge at full and keep your final receipt with the station address and time

If you return the Dollar vehicle in Nashville with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. Returning the car full is always the most cost-effective option.

Most Hola Car Rentals bookings, including Dollar rentals in Nashville, include travel assistance coverage provided by Terrawind Global Protection. This benefit is particularly useful if something unexpected happens during your trip, such as a medical emergency or a flight disruption on your way to or from Nashville.

Core benefits typically included are:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

If you need assistance during your Nashville trip, contact Terrawind 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Please note that this coverage does not apply to residents of the United States or Canada. It also does not cover damage to the Dollar rental vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI). Check your booking confirmation for the exact terms applicable to your Nashville reservation.

Yes, you can add an additional driver to your Dollar rental in Nashville, either as part of your rate or by paying a fee at the counter.

For Dollar rentals in Nashville, the additional driver fee is US$13.50 per rental day plus taxes, with a maximum cap of US$189 plus taxes for the full rental period. Check your booking confirmation first, as some Hola Car Rentals rates include one additional driver at no extra cost.

Requirements for adding a driver at the Dollar counter in Nashville:

• The additional driver must be present at pickup and show a valid driver's license
• They must meet the same minimum age requirements (25, or 21 to 24 with a young-driver surcharge)
• If their license uses a non-Latin alphabet, an International Driving Permit is also required
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the Dollar rental agreement in Nashville are covered by the vehicle's protections such as CDW/LDW and liability coverage. Anyone who drives the vehicle without being named on the contract may void those protections and result in additional charges.

Yes, Dollar has two off-airport locations in Nashville in addition to the airport counter at BNA, so you can choose a downtown pickup if it suits your plans better.

The Nashville Dollar off-airport locations are:

• 1201 Briley Parkway: open Monday through Friday, 08:00 to 17:00, closed on weekends
• 3100 Charlotte Avenue: open Monday through Friday, 08:00 to 17:00, closed on weekends

The airport Dollar counter at 1 Terminal Lane, Suite 312 inside the BNA Rental Car Facility is open daily from 06:00 to 23:59, including weekends, making it the more flexible option for most travelers arriving by plane.

Keep in mind that if you pick up your Dollar rental at one Nashville location and return it to a different location, a one-way or drop-off fee may apply. This fee, if applicable, will be shown under the "To pay at destination" section of your booking confirmation. The off-airport locations also have no weekend hours, so plan accordingly if your travel dates include Saturday or Sunday.

When picking up your Dollar rental in Nashville, two key insurance coverages are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) covers damage to the Dollar rental vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero deductible. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/SLI/ALI) covers bodily injury and property damage you may cause to others while driving your Dollar rental in Nashville. Tennessee does not have a universal state mandate requiring rental companies to include minimum liability coverage, so this is worth reviewing carefully before you decline it at the counter.

Common mistakes to avoid in Nashville:

• Assuming CDW/LDW covers third-party damage, it does not
• Relying on a personal auto policy without confirming it extends to rental cars in Tennessee
• Forgetting to add all drivers to the agreement, as coverage only applies to named drivers

Check your Hola Car Rentals booking confirmation to see which coverages are already included in your Dollar Nashville rate before deciding what to add at the counter.

If your flight to Nashville is delayed, Dollar will generally hold your reservation for up to 24 hours from your original scheduled pickup time, so a short delay should not cause you to lose your booking.

Here is what to keep in mind depending on the length of your delay:

• Delay of less than 24 hours: your Dollar reservation in Nashville will be held. Make sure you arrive during the counter's operating hours (06:00 to 23:59 at BNA) since the counter does not operate after midnight
• Delay of more than 24 hours: contact Hola Car Rentals as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected]. Changes are not guaranteed but the team will assist where possible

If your delay pushes your Nashville arrival past the Dollar counter closing time of 23:59, you will need to wait until the counter reopens at 06:00 the following morning. The off-airport Dollar locations in Nashville (Briley Parkway and Charlotte Avenue) are only open on weekdays during business hours and would not be a practical alternative for late-night arrivals.

Always keep your booking confirmation handy so you have the Dollar contact number available if needed upon landing in Nashville.