Avis Car Rental
in Tennessee

Hola Car Rentals is the only premium partner of the top car rental brands operating in Tennessee, including Avis, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Avis rental experience and peace of mind throughout your trip in Tennessee.

No. With Hola Car Rentals, all costs and charges for your Avis booking in Tennessee are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Avis counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Avis counter in Tennessee charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Avis to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

No, Tennessee has no toll roads, toll bridges, or toll tunnels anywhere in the state, so you will not encounter any toll charges during your Avis rental while driving within Tennessee.

This means you do not need to worry about transponder programs, cashless toll lanes, or any toll-related fees on common routes such as I-40 between Nashville and Knoxville or I-65 between Nashville and Memphis. The Avis E-Toll program is simply not applicable within Tennessee.

If your trip takes you beyond Tennessee into neighboring states that do have toll roads, your Avis vehicle will include an electronic toll device. In that case, you can choose an unlimited toll package at the counter (typically US$11 to US$25 per day, depending on location) or pay per use, where actual toll charges plus administrative fees are billed to your card after the rental.

When you arrive at Nashville International Airport (BNA) in Tennessee, your Avis pickup process depends on whether you are a standard customer or an Avis Preferred member.

• Standard customers: proceed inside the terminal to the Avis car rental desk to complete your paperwork and receive your keys.
• Avis Preferred members: follow signs to ground transportation on level one, exit the front of the terminal, take the covered walkway across the street to the second level of the parking garage, and follow signs to the Avis Parking Area to go directly to your vehicle.
• Avis app users: you can select your vehicle through the app and skip the counter entirely.

The Avis counter at BNA is open Monday through Friday from 6:00 AM to 2:00 AM, and Saturday through Sunday from 6:00 AM to 1:00 AM. A 24-hour after-hours key drop is available in the return area if you need to return the vehicle outside operating hours.

Bring your booking confirmation, a valid driver's license, and a physical major credit card in the main driver's name for the security deposit hold.

At Knoxville McGhee Tyson Airport (TYS) in Tennessee, the Avis pickup process varies depending on the time of day.

• During peak times: an Avis representative will meet you at the garage booth with your preprinted rental agreement and keys.
• During non-peak times: proceed to the baggage claim area on the lower level of the terminal, where the rental counters are located directly across from baggage claim.
• Avis Preferred members: identify yourself at the rental counter to receive your preprinted agreement and keys without waiting in the standard queue.

The Avis location at TYS is open Monday through Friday from 6:00 AM to midnight, and Saturday through Sunday from 8:00 AM to midnight. The pickup and return address is 2055 Alcoa Highway, Alcoa, TN 37701.

For after-hours returns at this Tennessee Avis location, note the mileage, fuel level, and time on your rental document, then lock the vehicle and deposit the keys and rental documents in the drop box at the rental counter. The vehicle will be checked in the next business day.

Yes, Tolls Cashback is included on all Hola Car Rentals bookings, including Avis rentals in Tennessee, and it applies even if you drive into neighboring states with toll roads during your trip.

Since Tennessee itself has no toll roads, you would only accumulate toll charges if your Avis itinerary takes you into states such as Georgia, North Carolina, or others that do have tolls. Any tolls you pay during the rental period are eligible for reimbursement of up to 5% of your total booking value.

To claim your cashback after returning your Avis vehicle in Tennessee, email [email protected] within 30 days of return and include:

• Your Hola Car Rentals reservation confirmation
• A copy of the rental agreement signed at the Avis counter
• A receipt or statement showing the toll charges paid

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

To pick up your Avis rental car in Tennessee, you must present the following physical documents at the counter:

• A valid, original driver's license in the main driver's name (not a digital copy).
• A physical major credit card with the driver's name printed on the card, used for the security deposit hold. Debit and prepaid cards are not accepted.
• A passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets (required for international visitors).
• An International Driving Permit (IDP) if your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. An IDP is a translation only and must be carried alongside your original license.

All documents must be physical originals. Digital versions shown on a phone or tablet will not be accepted at the Avis counter in Tennessee.

If your license is in English or issued by an EU/EEA country, an IDP is generally not required, though it is recommended as a precaution. Confirm requirements on your booking confirmation before travel.

Yes, Avis in Tennessee applies a young-driver surcharge for renters between the ages of 21 and 24. The standard fee is US$13 per rental day plus applicable taxes, with a maximum charge of US$65 plus taxes for the rental period.

Drivers must be at least 21 years old to rent from Avis in Tennessee. Renters aged 21 to 24 are also restricted from booking certain vehicle classes, including full-size sedans, SUVs, minivans, vans, convertibles, luxury, and premium categories. Economy, compact, medium sedan, standard sedan, compact SUV, and medium SUV classes are generally available to younger renters.

One important exception applies: if you are a main driver aged 21 to 24 and a citizen or resident of Latin America or the Caribbean, certain Hola Car Rentals rates fulfilled by Avis in Tennessee may waive the underage fee. This waiver must be explicitly shown on your booking confirmation to apply at the counter. It covers the main driver only and does not extend to additional drivers aged 21 to 24.

All other standard requirements still apply regardless of age, including a valid driver's license and a physical major credit card for the deposit.

When you pick up your Avis rental in Tennessee, a temporary authorization hold will be placed on your credit card. For standard vehicle classes in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by location, vehicle class, and season.

This is not a charge. It is a temporary authorization that reduces your available credit until the rental is closed and your bank releases the hold, which can take up to 15 business days after return.

• You must present a physical major credit card with the driver's name printed on the card. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit at the Avis counter in Tennessee.
• Ensure your card has sufficient available credit to cover both the hold and any expected charges.
• Bringing a backup credit card in your name is strongly recommended in case your primary card is declined.

If you prepaid your Avis booking online, you are still required to present a physical credit card at the Tennessee counter for the security hold. Notify your bank of your travel plans in advance to prevent fraud blocks on the authorization.

Avis rentals in Tennessee do not automatically include full insurance coverage in every rate. What is included depends on the specific rate plan you selected when booking through Hola Car Rentals.

The two main types of coverage to understand are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Avis vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW/LDW does not cover damage to third parties.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people or vehicles while driving your Avis rental in Tennessee. Some U.S. states require a minimum level of liability, but not all do. Adding supplemental liability coverage up to US$300,000 is strongly recommended.

Review your Hola Car Rentals booking confirmation carefully to see which coverages are listed as included and which are optional add-ons available at the Avis counter in Tennessee. At pickup, verify that the rental agreement matches your confirmation before signing.

Yes, after-hours returns are available at Avis locations in Tennessee's major airports, with specific procedures at each site.

At Nashville International Airport (BNA), the Avis Tennessee location offers 24-hour drop-off. To return after hours, lock the vehicle, check it for personal belongings, and place the keys in the after-hours key drop box located in the return area. The vehicle will be checked in when the location opens the next business day, and you remain responsible for the vehicle until satisfactory check-in is completed.

At Knoxville McGhee Tyson Airport (TYS), the after-hours return process for this Avis Tennessee location requires you to:

• Note the mileage, fuel level, and return time on your rental document.
• Provide an email address on the document if you want a receipt sent to you.
• Lock the vehicle and deposit both the keys and the rental documents in the drop box at the rental counter.

As with Nashville, the vehicle is checked in the next business day and you remain responsible until that check-in is complete. Always refuel before returning to avoid fuel charges under the Full-to-Full policy.

Avis rentals in Tennessee follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel fees on your Tennessee Avis rental:

• At pickup, confirm the fuel level with the agent and ensure the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the gauge and odometer.
• During the rental, use the correct fuel type as specified in the vehicle documentation.
• Before returning, refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the Avis vehicle in Tennessee with less than a full tank, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the retail pump price, plus a refueling service fee. For after-hours returns at Tennessee airports, leave the fuel receipt in the key drop envelope and keep a photo of the full gauge as evidence.

Yes, you can add an additional driver to your Avis rental in Tennessee, either as an included benefit or for a fee depending on your rate.

If your Hola Car Rentals booking confirmation explicitly states that an additional driver is included, the first extra driver is added at no cost. If it is not included, Avis in Tennessee charges US$13 per rental day plus taxes, with a maximum of US$65 plus taxes for the rental period.

Requirements for adding an additional driver at the Avis counter in Tennessee:

• The additional driver must be physically present at pickup to show a valid driver's license and sign the rental agreement.
• For Avis in Tennessee, additional drivers must generally be at least 25 years old at the time of pickup.
• The additional driver must meet the same document requirements as the main driver, including an IDP if their license uses a non-Latin alphabet.

Only drivers named on the rental agreement are covered by protections such as CDW/LDW and liability coverage. Anyone who drives the Avis vehicle in Tennessee without being listed on the contract may void those coverages entirely.

Yes, Avis operates several downtown and city locations in Tennessee in addition to its airport counters, giving you flexibility to pick up or return your vehicle closer to where you are staying.

In Nashville, Tennessee, Avis has three non-airport locations:

• Downtown Nashville at 1803 Church Street, open Monday through Friday 7:30 AM to 6:00 PM, Saturday 8:00 AM to 1:00 PM, and Sunday 9:00 AM to 12:00 PM. Free pickup is available.
• East Nashville at 300 N 1st Street, open Monday through Friday 7:30 AM to 5:30 PM and Saturday through Sunday 8:00 AM to 12:00 PM. Free pickup is available.
• Loews Vanderbilt Hotel at 2100 W End Avenue, open Monday through Friday 8:00 AM to 6:00 PM and Saturday through Sunday 9:00 AM to 12:00 PM. Free pickup is available.

In Memphis, Tennessee, Avis has a downtown location at 173 Court Avenue. In Knoxville, Tennessee, Avis operates three additional city locations including East Town Crossing Shopping Center, Clinton Highway, and Kingston Pike.

Confirm the exact hours for your chosen Avis Tennessee location on your booking confirmation before travel, as hours may vary on holidays.

Yes, most Hola Car Rentals bookings, including Avis rentals in Tennessee, include travel assistance provided by Terrawind Global Protection at no extra cost. However, this benefit does not apply to customers who are residents of the United States or Canada.

If you are an international visitor driving your Avis rental in Tennessee and experience an emergency, the travel assistance coverage typically includes:

• Medical coverage for up to 5 passengers for non-pre-existing illnesses and accidents.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

To get help 24 hours a day, 7 days a week, contact Terrawind directly:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

When you call, provide your full name, your Hola Car Rentals confirmation number (for example, HOLA1000000), your location in Tennessee, and a brief description of the situation. Always check your booking confirmation for the exact coverage terms and limits that apply to your Avis rental.