Alamo Car Rental
in Moncton

Hola Car Rentals is a premium partner of the leading car rental companies in Moncton, including Alamo, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no deductible (applies only for certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your rental
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique Alamo rental experience with complete protection and peace of mind during your trip in Moncton.

No. With Hola Car Rentals, all costs and charges for your Alamo booking in Moncton are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Alamo counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Alamo counter in Moncton charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Alamo to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Alamo counter at Moncton International Airport (YQM) is located inside the terminal building at 777 Aviation Dr, Dieppe, NB. It is within walking distance from the arrivals area, so no shuttle, train, or bus is needed to reach it.

Counter hours at the Moncton YQM location are:

• Monday to Friday: 09:00 to 23:59
• Saturday: 11:00 to 23:59
• Sunday: 11:00 to 23:59

After-hours pickup is not available at the Alamo Moncton counter, so plan your arrival within those windows. If you land outside operating hours, you will need to wait until the counter reopens. After-hours vehicle returns are permitted using the key drop box located beside the Alamo rental booth in the designated return area.

No, Skip the Counter, direct-to-car, and touch-screen kiosk check-in are not available at the Alamo counter in Moncton (YQM). Unlike some larger Alamo locations, the Moncton airport does not support these self-service options, so all renters must visit the terminal counter to complete the check-in process.

However, you can activate Alamo's Accelerated Check-in online before your trip. While this does not allow you to bypass the counter entirely at Moncton, it can help speed up the verification process once you arrive at the desk.

To prepare for a smooth pickup at the Alamo Moncton counter, bring:

• Your booking confirmation
• A valid, unexpired driver's license (physical, not digital)
• A major credit card in the main driver's name with the name printed on the card
• Your passport or government-issued photo ID

Yes, after-hours vehicle returns are allowed at the Alamo location in Moncton, even though after-hours pickup is not available.

To return your Alamo rental outside of counter operating hours at Moncton International Airport (YQM), follow these steps:

• Park your vehicle in the designated Alamo parking area, following the Alamo signs in the return zone
• Drop your keys in the Alamo drop box located beside the rental booth
• Take a photo of the parked vehicle, the fuel gauge, and the odometer before leaving
• Keep your rental agreement and any fuel receipts

Because the counter is unstaffed during after-hours returns (for example, between 12:31 am and 6:59 am), you remain responsible for the vehicle until Alamo staff formally check it in. Documenting the car's condition at drop-off protects you against any disputed charges that may arise after the Moncton counter reopens.

No, there are no toll roads in Moncton or anywhere in New Brunswick, so you will not encounter any toll charges during a standard Alamo rental in this province.

Unlike some other Canadian provinces, New Brunswick does not operate any toll highways, toll bridges, or cashless toll systems. You do not need to enroll in a toll program, purchase a transponder package, or worry about toll violations while driving your Alamo vehicle in and around Moncton.

If your trip takes you beyond New Brunswick into other provinces, toll rules can differ significantly. For example, Prince Edward Island's Confederation Bridge charges a round-trip fee of CAD 50.25, and Ontario operates the 407 ETR toll highway. In those cases, the Alamo rental agreement's standard toll billing policies would apply for any tolls incurred outside Moncton and New Brunswick.

To pick up your Alamo rental in Moncton, you must present the following physical documents at the counter. Digital versions are not accepted.

• A valid, unexpired driver's license with a photograph (must be the original physical card)
• A major credit card in the main driver's name with the name printed on the card, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation

If your driver's license is not in English and uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is required alongside your original license. The IDP is a translation only and cannot be used without the original license.

At the Alamo Moncton counter, US and international debit cards are only accepted with a ticketed return travel itinerary, and Canadian debit cards are not accepted for the security deposit. Bring a major credit card to avoid any issues at pickup.

Yes, Alamo applies a young driver surcharge in Moncton for renters between the ages of 21 and 24. The surcharge is approximately CAD 20 per day and is charged at the counter in addition to your prepaid rate.

This fee applies to the main driver and to any additional driver in the same age range who is added to the rental agreement at the Alamo Moncton counter. All drivers must be present at pickup with a valid driver's license.

Drivers under 21 are generally not permitted to rent through Alamo. If you are 25 or older, no young driver surcharge applies to your Moncton rental.

Because this surcharge is a locally assessed fee, it is not included in your prepaid booking total and will appear as a separate line item on your rental agreement at the Moncton counter.

Yes, you can add an additional driver to your Alamo rental in Moncton, either as part of your rate or for a fee paid at the counter.

When Alamo additional driver coverage is not included in your rate, the fee is CAD 15 per day, charged at the Moncton counter. Check your booking confirmation to see whether an additional driver is already included in your plan.

To add a driver at the Alamo Moncton counter:

• The additional driver must be present at pickup
• They must bring a valid, unexpired driver's license (and an IDP if their license uses a non-Latin alphabet)
• Both the main driver and the additional driver must sign the rental agreement

Only drivers listed on the rental agreement are covered by protections such as CDW/LDW. Anyone not named on the contract who drives the vehicle may void those coverages, so always add every driver at the Moncton counter before leaving the airport.

Yes, Tolls Cashback is included with all bookings, including your Alamo rental in Moncton, and it applies to any tolls you pay during the rental period, even if those tolls are incurred outside New Brunswick.

Since Moncton and the rest of New Brunswick have no toll roads, you would only accumulate toll charges if you drive your Alamo vehicle into another province where tolls exist, such as crossing the Confederation Bridge to Prince Edward Island (CAD 50.25 round-trip) or driving on Ontario's 407 ETR.

To claim your cashback after returning your Alamo vehicle in Moncton or elsewhere:

• Email [email protected] within 30 days of vehicle return
• Include your Hola Car Rentals reservation confirmation, the signed rental agreement, and a receipt or statement showing the toll charges paid
• Use the subject line: Tolls Cashback - HOLA[your confirmation number]

Hola Car Rentals reimburses the lesser of the total tolls paid or up to 5% of your booking total. Refunds are issued to the original payment method within 7 to 10 business days after approval.

Yes, one-way rentals are permitted with Alamo in Moncton, allowing you to pick up at Moncton International Airport (YQM) and return the vehicle at a different location within Canada.

A one-time drop-off fee (also called an inter-city fee) may apply and will be disclosed during the booking process under the "To pay at destination" section of your confirmation. This fee is paid at the Alamo Moncton counter at pickup and is separate from your prepaid rate.

A few things to keep in mind for one-way Alamo rentals from Moncton:

• The return location is specified on your rental agreement and cannot be changed informally mid-rental without partner approval
• Cross-border one-ways (for example, driving from Moncton into the United States) may be restricted or carry higher fees; confirm this at the Alamo counter before departure
• Changing your drop-off location after booking may reprice the rental and recalculate the drop-off fee

Always review your booking confirmation to confirm the drop-off fee amount before arriving at the Moncton counter.

When you pick up your Alamo rental in Moncton, a temporary authorization (security hold) will be placed on your credit card. For standard vehicles rented in Canada, this hold is typically in the range of CAD 300 to CAD 500, though some Alamo locations may require a hold of approximately CAD 750.

The hold is not a charge. It reduces your available credit temporarily and is released after you return the vehicle. Your bank or card issuer controls how quickly the hold disappears from your statement, which can take up to 15 business days.

To avoid issues at the Alamo Moncton counter:

• Bring a physical major credit card in the main driver's name with the name printed on the card
• Canadian debit cards are not accepted for the deposit at the Moncton airport location
• US and international debit cards are only accepted with a ticketed return travel itinerary
• Bring a backup credit card in case your primary card is declined

The exact hold amount is set by Alamo at the Moncton counter and may vary by vehicle class or season.

Alamo rentals in Moncton follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel charges on your Moncton rental:

• Check the fuel gauge with the Alamo agent at pickup and confirm the starting level is recorded on the rental agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at pickup
• Refuel within approximately 15 km of Moncton International Airport (YQM) before returning the vehicle
• Keep your final fuel receipt as proof of a full tank

If you return the Alamo vehicle in Moncton below the recorded starting level, you may be charged for the fuel shortfall at the partner's refueling rate, which is typically higher than the pump price, plus a refueling service fee.

For after-hours returns at the Moncton drop box, leave your fuel receipt in the return envelope and keep a photo of the full gauge on your phone as documentation.

In Moncton, as in all of Canada, provincial law requires every rental vehicle to carry third-party liability insurance. This statutory liability coverage is included by default when you rent through Alamo in Moncton, meaning you are covered for bodily injury and property damage you may cause to others while driving.

You can also purchase higher supplemental liability limits (LIS/ALI/SLI) at the Alamo Moncton counter if you want coverage beyond the provincial minimum.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Alamo rental vehicle itself. Check your booking confirmation to see whether CDW/LDW is included in your rate or whether a deductible applies.

CDW/LDW does not cover:

• Third-party liability to others (covered separately by LIS/ALI/SLI)
• Your personal injuries or belongings
• Damage from prohibited use such as off-road driving or driving under the influence

Review your Alamo rental agreement at the Moncton counter to confirm exactly which coverages are active and what deductibles apply before driving away.

Travel Assistance provided through Hola Car Rentals (via Terrawind Global Protection) is included with most bookings, but it does not apply to Canadian or US residents. If you are visiting Moncton from outside North America and renting through Alamo, you may be eligible for this benefit.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This coverage does not include damage to your Alamo rental vehicle (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). It also does not apply to pre-existing medical conditions.

If you need assistance during your Alamo rental in Moncton or anywhere in New Brunswick, contact the Terrawind assistance line 24 hours a day, 7 days a week at +1 888 980 9992, or via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Check your booking confirmation to verify whether Travel Assistance is included in your specific rate and to review the exact terms and coverage limits.