Van Rental
in Disney Orlando

Hola Car Rentals is the only premium partner of the top car rental brands operating at Disney Orlando, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match, even when renting a van:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected van rental experience and peace of mind throughout your trip at Disney Orlando.

No. With Hola Car Rentals, all costs and charges for your van booking at Disney Orlando are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee, whether you are renting a van or any other vehicle class. This is a pricing guarantee (not insurance) that protects you if the counter at Disney Orlando charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the rental partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

There are several on-property van rental counters serving Disney Orlando, each operated by a different partner brand.

• Walt Disney World Car Care Center (1000 Car Care Drive, Orlando, FL 32830): operated by Alamo, National, and Enterprise. This is the most convenient option for resort guests. A complimentary shuttle runs from any Disney resort or theme park to the Car Care Center; call ahead or ask your resort front desk at least 30 minutes before you need it. Alamo also offers a touch-screen kiosk so you can skip the line and go directly to your van.
• DoubleTree Suites by Hilton Disney World Resort (2305 Hotel Plaza Blvd): Budget and Payless counters are on-site. You can reach it via Disney bus to Disney Springs, then a taxi or rideshare (approximately US$5) or a roughly one-mile walk.
• Hilton Orlando Lake Buena Vista (Hotel Plaza Blvd, near Disney Springs): Avis operates here. Take the Disney bus to Disney Springs, cross the pedestrian overpass near Earl of Sandwich, and walk about half a block.

Counter hours vary by location. The Car Care Center typically operates 7:00 AM to 6:00 PM daily. After-hours key drop is available at select locations, though you remain responsible for the van until the next business day check-in.

No, drivers under 25 cannot rent a van at Disney Orlando without restrictions. In fact, 12-passenger and 15-passenger vans require the main driver to be at least 25 years old, and this rule is strictly enforced by partner brands such as Alamo, National, and Enterprise at the Walt Disney World Car Care Center.

For other van classes, drivers aged 21 to 24 may be permitted but will pay a young-driver surcharge of US$25 per day at Alamo, National, and Enterprise locations in Disney Orlando. This surcharge is in addition to the base van rental rate and is paid at the counter.

• Minimum age for most van rentals: 21 (subject to surcharge)
• Minimum age for 12 or 15-passenger vans: 25 (no exceptions)
• Young-driver surcharge for ages 21 to 24: US$25 per day at Alamo, National, Enterprise

A valid driver's license and a major credit card in the main driver's name are required regardless of age. If your license uses a non-Latin alphabet (Arabic, Chinese, Japanese, Cyrillic), you must also carry an International Driving Permit alongside your original license.

Yes, a physical major credit card in the main driver's name is required to pick up a van rental at Disney Orlando. Debit cards, prepaid cards, and virtual cards are not accepted for the security deposit hold.

At pickup, the partner brand will place a temporary authorization hold on your card. For standard vehicles in the United States, this hold is typically US$300 to US$400, though the amount can be higher for a van or premium vehicle class. The hold reduces your available credit until your bank releases it after the van is returned, which can take up to 15 business days.

• The card must be physical (not digital wallet or virtual card number)
• The driver's name must be printed on the card
• The card must have sufficient available credit to cover the hold plus any expected charges
• Third-party cards (someone else's card) are not accepted

Even if you prepaid your van rental booking online, you must still present a physical credit card at the Disney Orlando counter for the security hold. Bringing a backup credit card is strongly recommended in case your primary card is declined.

Florida's toll roads near Disney Orlando are almost entirely cashless, meaning your van rental will include an electronic toll device or a plate-based billing system. You will not be able to pay most tolls with cash.

Common toll roads you may encounter around Disney Orlando include SR-528, SR-417, and SR-408, with estimated costs of approximately US$5 to US$15 per day depending on your route.

At the Disney Orlando pickup counter, you will typically have two options for your van:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$15 per day in Florida, covering all tolls during your rental period
• Pay per use: the rental company charges you the actual toll amount plus daily or administrative processing fees after the rental ends. Charges may appear on your card days or weeks after you return the van.

If you prefer to use your own visitor toll pass (such as Florida's Toll Pass), inform the counter agent at pickup so they can deactivate the van's default device and prevent duplicate charges.

Toll rates vary by partner brand. For example, Enterprise charges approximately US$4.95 per day via TollPass when used, while Avis and Budget charge approximately US$6.95 per day when tolls are incurred.

Yes, all van rental bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your rental at Disney Orlando.

Florida's toll roads near Disney Orlando (including SR-528, SR-417, and SR-408) can add US$5 to US$15 or more per day to your van rental costs, so this benefit can provide meaningful savings.

To claim your Tolls Cashback after returning your van:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals reservation confirmation, the rental agreement signed at pickup, and a toll invoice or statement showing charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for your booking

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted. The cashback covers toll charges only, not administrative or service fees charged by the rental partner's toll program.

To pick up a van rental at Disney Orlando, you must bring the following physical documents. Digital copies are not accepted at the counter.

• Original, unexpired driver's license in the main driver's name
• International Driving Permit (IDP) if your license uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. The IDP is a translation only and must be carried alongside your original license, not instead of it.
• Passport or valid government-issued photo ID
• Physical major credit card with the driver's name printed on the card, for the security deposit hold
• Your booking confirmation or printed voucher (required for certain rentals)
• Round-trip flight or cruise tickets (required for visitors traveling internationally)

All named drivers must be present at the Disney Orlando counter at pickup, each showing a valid license and any required IDP. If an additional driver is not listed on the rental agreement, they are not covered by the van's protections such as CDW or liability coverage.

Name mismatches between your license, passport, and credit card are one of the most common reasons for problems at the counter, so verify all documents match before you travel.

Van rentals at Disney Orlando follow a Full-to-Full fuel policy by default. You receive the van with a full tank and must return it full to avoid fuel charges.

At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the odometer and gauge before leaving the Disney Orlando counter.

When returning your van, refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive. Keep your final fuel receipt showing the date, time, and station address.

• If you return the van below the recorded starting level, the partner brand will charge you for the fuel shortfall at their refueling rate, which is typically higher than retail pump prices, plus a refueling service fee
• If the van was not full at pickup, the starting level must be noted on the agreement and you only need to return it at that same level
• For after-hours returns at Disney Orlando locations such as the Car Care Center or DoubleTree, leave your fuel receipt in the key drop envelope and keep a photo of the full gauge

Ask the agent at the Disney Orlando counter for the nearest gas station to the return location before you drive away.

Yes, you can add an additional driver to your van rental at Disney Orlando, but the extra driver must be physically present at the counter at pickup with a valid driver's license and any required IDP.

Whether the additional driver fee is included or charged at the counter depends on your rate. Check your booking confirmation for the line that reads "Additional driver free of charge" to confirm if it is included.

If the fee is not included, daily rates at Disney Orlando partner brands are approximately:

• Alamo, National, Enterprise: US$15 per day
• Avis, Budget, Payless: US$13 per day plus taxes, capped at US$65 plus taxes
• Hertz, Dollar, Thrifty: US$13.50 per day plus taxes, capped at US$189 plus taxes

For Avis, Budget, and Payless at Disney Orlando, additional drivers must generally be at least 25 years old at pickup. Any driver not listed on the van rental agreement is not covered by the vehicle's protections, including CDW and liability coverage, so always add every driver to the contract before leaving the counter.

For a van rental at Disney Orlando, there are two main types of coverage to consider: damage protection for the van itself, and liability protection for third parties.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability if the van is damaged or stolen. A deductible may still apply unless your confirmation explicitly shows zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS, ALI, or SLI) covers bodily injury and property damage you may cause to others while driving the van. Some U.S. states require a minimum level of liability coverage, but not all do. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your Disney Orlando van rental.

• CDW or LDW: covers the rental van for collisions, theft, and vandalism (subject to exclusions and deductible)
• LIS or SLI: covers third-party injury and property damage you cause
• These two coverages are separate and complement each other

Common exclusions from CDW and LDW include tires, undercarriage, roof damage, and incidents involving unauthorized drivers. Always review the full terms on your rental agreement at the Disney Orlando counter before signing.

Yes, after-hours van returns are available at select Disney Orlando locations, but the process and your liability differ from a standard return during counter hours.

• Walt Disney World Car Care Center (Alamo, National, Enterprise): after-hours key drop is available. The Car Care Center typically operates 7:00 AM to 6:00 PM daily, so plan your van return accordingly if you need a staffed check-in.
• DoubleTree Suites by Hilton Disney World Resort (Budget, Payless): a key drop box is available. However, you remain financially responsible for the van and any damage until the next business day when staff check it in. Budget's counter hours are Monday to Friday 8:00 AM to 6:00 PM, Saturday 8:00 AM to 4:00 PM, and Sunday 8:00 AM to 12:00 PM.

For any after-hours van drop at Disney Orlando, take photos of the van's condition, the fuel gauge showing a full tank, and the odometer before leaving. Keep your fuel receipt. Place your key and receipt in the drop envelope if provided. You are responsible for the van until the partner brand officially closes the contract the following business day, so document everything carefully.

Yes, one-way van rentals from Disney Orlando to a different drop-off location are possible with some partner brands, but a drop-off fee may apply depending on the route.

The drop-off fee is route-specific and varies by rental company, destination, vehicle class, and season. For a van rental, fees can be higher than for standard cars because vans are more costly to reposition. The fee is not included in your prepaid rate and must be paid at the counter.

• Same-city routes (for example, Disney Orlando to Orlando International Airport): often no drop-off fee, but confirm during booking
• Different cities or states: a drop-off fee typically applies and will be shown under the "To pay at destination" section during checkout
• Cross-border one-ways (for example, Florida to another country): usually restricted or not permitted

Always check the booking details page during checkout for the "Drop-Off Fee" line under "To pay at destination" before confirming your van reservation. If a fee was not disclosed during booking but is charged at the Disney Orlando counter, keep all paperwork and contact support, as Hola Car Rentals' No Extra Charges© Coverage may apply after verification.

Yes, most van rental bookings at Disney Orlando made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, at no extra cost. However, this benefit does not apply to residents of the United States or Canada.

If you are traveling from outside North America and your van breaks down on a Florida highway near Disney Orlando, or you face a medical emergency during your rental period, this coverage can help with:

• Medical coverage for up to 5 passengers (for non-pre-existing conditions and accidents)
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To get help 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact Terrawind via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready (for example, HOLA1000000), along with your location and a description of the situation.

This travel assistance does not cover damage to the van itself (that requires CDW or LDW) or liability to third parties (that requires LIS or SLI). Always check your booking confirmation for the exact terms and coverage limits that apply to your Disney Orlando van rental.

Yes, there are specific parking rules and fees for a rental van at Disney Orlando theme parks that differ from standard car rentals and from parking in most other U.S. destinations.

• Standard and preferred theme park lots: most rental vans (including 12 to 15-passenger models) park in standard lots without being classified as oversized vehicles. Standard parking is approximately US$35 per day and preferred parking is approximately US$50 to US$60 per day for regular vehicles.
• Oversized vehicle category (RVs and buses): if your van is classified as oversized at the Disney Orlando gate, a flat fee of approximately US$40 per day applies instead.
• Magic Kingdom: after parking your van, you must take the monorail or ferry to reach the park entrance, adding approximately 20 to 30 minutes to your arrival time. There is no direct van access to the Magic Kingdom entrance.
• Disney Springs: lots allow visitor parking but enforce time limits and tow vehicles that overstay or use the lot for all-day theme park storage. Keep your entry time and any posted signage photos as proof if needed.
• Disney resort hotels: parking is restricted to registered guests or verified visitors (such as those with dining reservations), with gatehouse checks in place.

Plan your Disney Orlando van rental itinerary with these parking rules in mind to avoid unexpected fees or towing.