logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter

Frequently Asked Questions

After landing at LAX, what’s the quickest way to get from my terminal to the National Car Rental facility with checked bags?

The most direct and efficient method is to use the dedicated rental car shuttle. First, proceed to baggage reclaim to collect your checked luggage. Once you have your bags, exit the terminal on the arrivals level and look for the purple overhead signs indicating "Rental Car Shuttles." The designated pickup zones are located on the outer island kerb, where you can board the clearly marked National shuttle for a direct ride to the rental facility.

If my flight arrives at LAX during the evening rush, how much extra time should I plan just to reach the rental car centre?

Navigating the LAX terminal loop during evening rush hour can add significant delays to your journey. It is wise to budget an extra 30 to 45 minutes just for the shuttle portion of your trip. This buffer accounts for increased traffic congestion on the airport roadways, potential waits for the shuttle to arrive, and a slower ride to the rental facility. Planning for this extra time helps ensure you won't feel rushed when you arrive to pick up your vehicle.

Where do I go at LAX if I’m arriving at Tom Bradley (TBIT) and want to pick up my National rental right after clearing customs?

After you clear customs and immigration at the Tom Bradley International Terminal, collect your luggage and exit onto the main arrivals level. From there, you will need to cross to the outer kerb to find the rental car pickup area. Follow the prominent overhead signs for "Rental Car Shuttles," which will guide you to the correct location. Wait under the purple signs for the dedicated National shuttle to transport you to the rental centre.

What’s the least stressful sequence at LAX—baggage reclaim first, then rental car shuttle, or shuttle first if I’m travelling light?

The most logical and stress-free sequence is always to collect your checked luggage from baggage reclaim before heading to the shuttle. The rental car shuttles are designed to transport passengers and all their belongings in one trip. Attempting to pick up the car first and then return to the terminal for bags would be extremely difficult and time-consuming due to the airport's one-way traffic patterns and security protocols. Always secure your luggage first.

If my group is split across different LAX terminals, where’s a realistic meetup point before heading to National Car Rental?

The most practical and efficient meeting point is the National Car Rental facility itself. Rather than trying to coordinate a pickup on the chaotic and congested terminal kerbsides, have each part of your group take the National shuttle from their respective terminal. This allows everyone to travel at their own pace. Once all members of your party have arrived at the rental centre, you can easily gather before selecting your vehicle together.

What should I do at the National lot at LAX if the car I’m assigned has a warning light or low tyre pressure before I leave?

If you notice any warning lights on the dashboard or see that a tyre looks low, do not leave the parking stall. Your safety is the top priority, so it's important to address the issue immediately. Locate any National employee in the lot or walk to the nearest service counter to report the problem. They will promptly direct you to select a different vehicle from the appropriate section to ensure your rental is in perfect condition.

How does National’s selection work at LAX if I want to choose among multiple cars rather than taking the first one offered?

At major locations like LAX, National often allows you to choose your own vehicle, providing a great deal of flexibility. Depending on your reservation and loyalty status, you may be directed to a specific aisle where you can select any car that is available. This lets you pick the model, colour, and features that you prefer from the designated selection. It's a convenient way to ensure the car you drive meets your specific needs for your trip.

What’s the easiest way to load luggage and keep kids safe at the LAX rental facility while the driver handles the paperwork?

For a safe and smooth process, designate one adult to stay with the children and luggage in a safe spot away from moving cars, such as a designated waiting area. The driver can then finalise any remaining details at the exit booth. Once the rental process is complete, the driver can pull the car up to the waiting area. This allows the rest of the group to load luggage and get settled without being in the path of other vehicles.

If I’m arriving late at night to LAX, what’s a realistic plan for actually getting on the road without feeling rushed?

When arriving late, give yourself permission to move at a calm, deliberate pace. After collecting your bags and taking the shuttle, take a few extra minutes once you are inside your rental car. Before leaving the lot, adjust your mirrors and seat, and most importantly, set up your GPS navigation for your hotel or first destination. Getting your route programmed while safely parked will make the start of your drive much more relaxed.

What are the most common wrong turns people make when exiting the LAX rental car centre toward the 405 or 105?

A frequent mistake is getting into the wrong lane too early or too late when approaching the motorway on‑ramps. The signage for the 405 and 105 can be dense and the ramps appear quickly after one another. It's easy to accidentally re-enter the airport loop or head in the opposite direction of your destination. Using a GPS app with clear lane guidance from the moment you start the car is the best way to avoid these confusing merges.

Which navigation setup helps most around LAX—Apple Maps, Google Maps, or built‑in car navigation—given the flyover ramps and quick merges?

For navigating the complex roads around LAX, most travellers find that phone‑based apps like Google Maps or Waze are the most helpful. These apps provide real‑time traffic data, which is crucial in Los Angeles and often more up‑to‑date than built‑in systems. Their lane‑guidance features are also typically more precise and timely, which is essential for confidently handling the area's multi‑level interchanges and rapid merges.

If I’m staying in Manhattan Beach or El Segundo, what’s the simplest route from National at LAX that avoids confusing airport loops?

The most straightforward route that avoids motorway complexity is to use Sepulveda Boulevard. After exiting the rental car facility, follow the signs for Sepulveda Blvd South. This major surface street will take you directly through El Segundo and into Manhattan Beach. It's a much simpler and less stressful drive for this short distance than trying to navigate the airport‑adjacent motorway interchanges.

For a first‑time visitor, what’s the least hectic way to drive from LAX to Santa Monica without getting trapped in peak traffic patterns?

A less intimidating route for first‑time visitors is to take Lincoln Boulevard (which is also part of Highway 1) north to Santa Monica. You can access it easily from the streets near the airport, and it's a more direct surface‑street path than the motorway. While Lincoln Blvd has traffic lights, it avoids the high‑speed merges of the 405. This route also offers an early taste of the local coastal environment.

If my hotel is in West Hollywood, what’s the easiest approach for reaching it from LAX without accidentally ending up on a long detour?

One of the most direct and easier‑to‑follow routes is to take La Cienega Boulevard north from the LAX area. This major street runs all the way up through Beverly Hills and into West Hollywood. While it is a busy thoroughfare, it is generally less confusing for visitors than navigating multiple motorway transitions. Using La Cienega provides a relatively straight shot to your destination, minimising the chances of a wrong turn.

When is it smarter to head to my hotel first versus going straight from LAX to sightseeing spots like Griffith Observatory?

It is almost always the smarter choice to drive to your hotel first to check in and drop off your luggage. Arriving at a tourist destination with a car full of bags can make your vehicle a target for theft and creates the hassle of managing your belongings. Going to your hotel allows you to secure your valuables and freshen up. You can then explore the city with peace of mind and without being weighed down.

How should I plan an LAX pickup if I want to drive directly to Disneyland and arrive before afternoon crowds build?

To get to Disneyland ahead of the biggest crowds, book a flight that lands at LAX in the morning. Your goal should be to leave the rental car facility by 09:30, which helps you miss the worst of LA's morning commute. The most common route is taking the 105 east to the 605 south, then connecting to the 5 south. This timing and route combination gives you the best chance for a smooth drive.

What’s a realistic driving plan from LAX to Universal Studios Hollywood that avoids the most stressful interchanges for visitors?

A common and relatively straightforward route is to take the 405 north to the 101 south/east. While this path is known for heavy traffic, it is one of the most direct options and avoids more complicated surface‑street navigation. To make the drive less stressful, try to travel outside of peak commute hours (before 07:00 or after 10:00). Always use a GPS app with live traffic updates to guide you.

If I want to start the Pacific Coast Highway drive soon after landing, where’s the best point to join PCH from the LAX area?

To start the iconic drive north towards Malibu, the easiest way is to take Lincoln Boulevard north from the airport area. Lincoln Boulevard (Highway 1) will seamlessly become the Pacific Coast Highway as you drive through Santa Monica. If you prefer to head south, take Sepulveda Boulevard from the airport, which will lead you directly to PCH in the beach communities of Manhattan Beach and Hermosa Beach.

If I’m travelling with surfboards, what vehicle layout works best for loading gear at LAX without blocking visibility?

An SUV or a minivan is your best option when travelling with surfboards. These vehicles provide the most flexibility, either with roof racks or ample interior space when the rear seats are folded down. If you place boards inside the vehicle, be sure they are positioned so they do not obstruct your view through the rear window or block the passenger‑side mirror. Maintaining clear visibility is essential for safely navigating LA's busy roads.

For a couple visiting LA for restaurants and nightlife, what’s the best plan for having a rental car but not dealing with parking at every stop?

A highly effective strategy is to use a hybrid approach. Drive your rental car to the general neighbourhood you plan to explore for the evening, such as West Hollywood or Silver Lake. Park the car once in a secure, centrally located public car park. From there, use a rideshare service or walk to hop between different restaurants and bars, which saves you from the constant, frustrating search for parking at each new spot.

What are the trickiest parking rules around LA beach cities that surprise travellers who picked up a rental at LAX?

Travellers are often surprised by the complexity of street parking signs, which can list multiple restrictions for different hours and days on a single pole. Pay close attention to street cleaning days, as parking during posted hours is a common reason for expensive fines. Also, be aware of kerb colours—red means no parking at any time, and many residential streets require a permit, especially close to the beach.

If my itinerary includes Beverly Hills, The Grove, and Hollywood in one day, how can I structure the driving to minimise time stuck in traffic?

To make this itinerary efficient, plan your destinations in a logical geographic order to avoid backtracking. A smart route would be to start your day in Beverly Hills, then drive east to The Grove for the afternoon. Finish your day in Hollywood for the late afternoon and evening. This generally west‑to‑east progression keeps you moving in one direction and minimises time spent crossing back over congested boulevards.

What should I know about LA left‑turn arrows, protected turns, and sudden lane endings before driving out of LAX?

When driving in Los Angeles, be prepared for a variety of traffic patterns. Many intersections have a green arrow for protected left turns, but it can change to a solid green light unexpectedly, requiring you to yield to oncoming traffic. On major boulevards, it's also common for the right‑most lane to suddenly become a right‑turn‑only lane. Always stay alert and read road signs carefully to avoid last‑minute lane changes.

How do I avoid bus‑only lanes and confusing kerb zones when circling LAX or returning a car near terminal traffic?

When driving in the LAX loop, it's best to stay in the inner lanes, as the outer lanes are often reserved for buses, shuttles, and authorised vehicles. As you approach the airport for your return, look for the large overhead signs for "Rental Car Return" well in advance. Following these specific signs will guide you onto a dedicated route that bypasses the congested terminal kerbsides and leads you directly to the rental facility.

If I’m planning a day trip from LAX to Malibu with multiple beach stops, what’s a realistic timeline for parking and traffic?

A day trip to Malibu requires patience, especially on a sunny day or weekend. The drive itself along the Pacific Coast Highway can take over an hour with traffic. More importantly, budget significant time for parking at each beach you visit, as lots at popular spots like Zuma or Paradise Cove fill up quickly. It's realistic to add at least 20–30 minutes of searching for parking at each intended stop.

How feasible is a same‑day drive from LAX to Santa Barbara and back, and what departure time makes it less stressful?

A same‑day round trip to Santa Barbara is definitely ambitious but can be done with an early start. To make it enjoyable, plan to be on the road from the LAX area no later than 08:00. This helps you beat the worst of the morning traffic on the 405 and 101 motorways. The drive is roughly two hours each way without traffic, so leaving early gives you a solid block of time to explore before needing to head back.

If I want to drive from LAX to Joshua Tree, what’s the best way to plan breaks and avoid arriving after dark on unfamiliar roads?

The drive from LAX to Joshua Tree takes about three hours without significant traffic. To ensure you arrive with plenty of daylight, plan to leave the rental facility by 13:00 at the latest. A perfect spot to take a break is in the Palm Springs area, which is about two hours into your drive. This allows you to stretch, grab a meal, and stock up on water before continuing on the final, more remote stretch of road into the park.

What should I pack in the car for a desert day trip starting from LAX, especially if I’m not used to Southern California heat?

When heading to the desert, preparation is key. The most critical item to have in your car is an abundance of water—more than you think you will need. Also pack sun protection, including sunscreen, wide‑brimmed hats, and sunglasses. It's also a good idea to bring some salty snacks to help with hydration and a portable power bank for your phone, as navigation can drain the battery and service may be limited.

If I’m using a rental for a multi‑day itinerary (LA to Palm Springs to San Diego), what’s the smoothest way to plan morning departures around traffic peaks?

To ensure a smooth journey between Southern California cities, timing your departures is crucial. The golden rule is to avoid being on the motorways during peak morning commute hours. Plan to start your drive either very early, before 06:30, or wait until after the rush has subsided, around 10:00. This simple strategy can save you hours of frustration and make your travel between destinations much more predictable and pleasant.

Where should I plan to take calls or handle work messages after picking up at LAX without being tempted to do it while driving?

The safest approach is to handle any urgent communications while you are still parked at the National rental facility. If you need to stop shortly after leaving, find a safe and appropriate place like a café or a public park in a nearby area such as El Segundo or Playa Vista. Pulling over allows you to focus completely on your task without the immense danger of distracted driving, especially on unfamiliar and busy roads.

If I’m returning the car to National at LAX with an early morning flight, how do I plan the timing so I’m not scrambling at check‑in?

For an early morning flight, it's essential to build a generous time buffer into your plan. Aim to arrive at the rental car return centre at least 45 minutes before you want to be at your airline's check‑in desk. This allows ample time for the vehicle return process, unloading your luggage, and taking the shuttle back to your terminal. This cushion helps prevent a stressful rush if there are any unexpected delays.

What’s the easiest return approach to the LAX rental centre when I’m coming from Downtown LA during a weekday afternoon?

The most reliable route from Downtown LA during afternoon traffic is usually taking the 110 south to the 105 west. The 105 West is designed as a primary artery to the airport and has clearly marked exits for LAX and rental car returns. This all‑motorway route is generally more predictable and helps you avoid the stop‑and‑go traffic that can clog major surface streets like Sepulveda or La Cienega during rush hour.

If someone in my party has limited mobility, what’s the most manageable way to handle the shuttle and the walk through the rental facility at LAX?

The rental car shuttles at LAX are equipped with ramps or lifts to accommodate passengers with mobility challenges. Once you arrive at the National facility, do not hesitate to ask any staff member for assistance. They can provide guidance on the most accessible routes through the building and help with luggage. The facilities are designed to be accessible, and the staff is there to ensure a comfortable experience for all travellers.

When returning to LAX, should I drop passengers at the terminal first or return the car first to avoid double‑looping airport traffic?

To save significant time and hassle, it is much more efficient to return the car first with all passengers and luggage together. After returning the vehicle, your entire party can take the shuttle directly to the correct departure terminal. Dropping passengers off at the kerb first forces the driver to navigate the extremely congested terminal loop a second time, which can easily add 30 minutes or more to your journey.

What’s the clearest way to confirm I’m entering the correct return lanes at the LAX rental centre and not another company’s area?

As you get close to the rental car area, it is crucial to reduce your speed and pay close attention to the large overhead signs. These signs will clearly direct vehicles into dedicated lanes for each specific rental company. Make sure you are following the signs that explicitly say "National Car Rental Return." Staying alert in this final approach will ensure you don't make a wrong turn into another company's lot.

If I’m cutting it close, what’s the fastest path from car return at LAX to the right terminal without getting lost in the shuttle system?

If you are in a hurry, the key is efficiency. As soon as you've completed the car return process, grab your bags and head immediately to the nearest shuttle bus stop within the National facility. As you board, confirm with the driver that the shuttle stops at your airline's terminal. The shuttles typically run a set route, so knowing your terminal number is the most important step to ensure you get to the right place quickly.

How do I plan a rental return at LAX if my flight is out of a different terminal than the one I arrived in?

The rental car return process is the same regardless of your departure terminal. The LAX shuttle system is designed to serve all terminals in the airport loop. Simply drive to the National return facility as directed. After you drop off the car, board the next available shuttle and inform the driver of the airline or terminal number you need for your departure, and they will take you to the correct drop‑off spot.

What’s the best strategy for avoiding ticket or tow risks when parking a rental car overnight near popular LA neighbourhoods?

The safest and most stress‑free strategy is to use paid car parks or your hotel's designated parking garage, especially for overnight stays. If you must park on the street, be extremely diligent about reading every sign, as restrictions for street cleaning, permit requirements, and time limits are strictly enforced. When in doubt, it is always better to find a different spot than to risk a very expensive parking fine or having the car towed.

If I’m visiting LA for the first time, what’s a sensible two‑ or three‑day driving plan from an LAX pickup that minimises backtracking across the city?

A great approach is to group your activities by location to avoid criss‑crossing the city. On your first day, focus on the coastal areas west of LAX, like Santa Monica, Venice, and Malibu. For day two, venture into the central part of the city to see Beverly Hills, Hollywood, and the museums on Wilshire Boulevard. A third day could be used for destinations like Griffith Observatory and Downtown LA, creating a logical progression that saves you time and frustration in traffic.

logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter
logo renter