Hertz Car Hire
in Augusta

Hola Car Rentals is the only premium partner of the top car hire brands operating in Augusta, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Augusta.

No. With Hola Car Rentals, all costs and charges for your booking in Augusta are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Augusta charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz counter in Augusta is located at Augusta State Airport (AUG), 75 Airport Road, Augusta, ME 04330. This is the primary and only confirmed Hertz location serving the Augusta area.

Because Augusta State Airport is a small regional facility, the Hertz counter is on-site at the airport building itself. After collecting your baggage, proceed to the car hire area and look for Hertz signage. No off-site shuttle is required at this compact airport.

There is no confirmed downtown or city centre Hertz location in Augusta, so the airport counter is your only option for picking up your Hertz hire. Plan to arrive during counter operating hours, as after-hours collection details are not publicly confirmed for this location. If your flight is delayed, Hertz will generally hold your reservation for up to 24 hours from the original collection time.

To collect your Hertz hire in Augusta, you must bring the following physical documents to the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the physical card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight tickets (required for international visitors)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required at the Hertz counter in Augusta.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted. Obtain your IDP in your home country before travelling, as it cannot be issued abroad.

Yes, the Maine Turnpike uses the E-ZPass electronic toll system, which is relevant for any Hertz hire in Augusta heading south towards Portland or Kittery.

The Maine Turnpike Authority operates the main toll highway running from Kittery up to Augusta. E-ZPass is the standard transponder system accepted across 19 states in the North-east and Mid-Atlantic. Cash toll booths have largely been eliminated in Maine, so electronic payment is the norm.

Your Hertz vehicle in Augusta will come equipped with an electronic toll device. At the counter, you can choose between:

• An unlimited toll package at a fixed daily rate (typically US$11 to US$25 per day depending on the programme), covering all tolls during the hire
• A pay-per-use option, where Hertz bills you for each toll plus an administrative processing fee, charged to your card after the hire ends

If you drive through a cashless toll lane without enrolling in the Hertz toll programme, Hertz will receive a plate-based notice and charge your card for the toll plus fees. Toll charges can appear on your statement several weeks after the hire ends, which is normal.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Hertz hire in Augusta.

If you drive on the Maine Turnpike or any other toll road during your Augusta hire, you can claim this benefit after returning the vehicle. Here is how it works:

• The refund equals the lesser of your actual toll costs or 5% of your Hola Car Rentals booking total
• Example: if your booking total is US$400, the cap is US$20; if you paid US$14 in tolls, you receive US$14 back
• Submit your claim within 30 days of returning the Hertz vehicle in Augusta

To claim, email [email protected] with the subject line: Tolls Cashback, followed by your reservation number. Attach your Hola Car Rentals confirmation, the Hertz hire agreement signed at collection, and a toll receipt or statement showing charges paid. Refunds are issued to your original payment method within 7 to 10 working days after approval.

When you pick up your Hertz hire in Augusta, the counter will place a temporary authorisation hold on your credit card as a security deposit. For standard vehicles at U.S. locations, Hertz typically holds approximately US$300 to US$400, though the exact amount can vary based on vehicle class, hire duration, and location-specific policies.

Important things to know about the deposit hold in Augusta:

• The hold is not a charge; it temporarily reduces your available credit until released after you return the vehicle
• Only a major credit card with the driver’s name physically printed on the card is accepted; debit cards and prepaid cards are not permitted for the deposit
• Premium or speciality vehicle classes may require a higher hold amount
• After returning the Hertz vehicle in Augusta, your bank controls when the hold is released, which can take up to 15 working days

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel plans to prevent fraud blocks on the authorisation.

Yes, there is an active major construction project near Augusta that affects driving routes for Hertz renters in the area. The Western Avenue Bridge over I-95 is undergoing a replacement project expected to continue into 2026, and it creates several non-standard road conditions.

Key changes affecting drivers in Augusta include:

• A temporary three-lane bridge configuration on Western Avenue, with two lanes westbound and one lane eastbound
• Left turns from westbound Western Avenue onto Witton Road are prohibited during construction
• The eastbound I-95 on-ramp starts directly on the shortened bridge and has a sharper curve than typical U.S. interstate merges
• A detour roadway connects the southbound on-ramp to Witton Road

Additionally, Augusta's centre retains some legacy one-way streets from older road designs, which can be disorientating when combined with two-way grid sections. First-time visitors driving a Hertz hire in Augusta should allow extra navigation time around the I-95 and Western Avenue interchange, and use GPS to stay updated on active detour routes.

Yes, you can add an additional driver to your Hertz hire in Augusta, either as part of your rate or for a fee paid at the counter.

When the additional driver is not included in your booking, Hertz charges US$13.50 per hire day plus taxes, with a maximum cap of US$189 plus taxes for the hire period. Check your booking confirmation to see whether an additional driver is already included in your rate before arriving at the Augusta counter.

Requirements for adding a driver at the Hertz counter in Augusta:

• The additional driver must be physically present at collection to show a valid driver’s licence and sign the hire agreement
• They must meet the minimum age requirements; drivers under 25 may face a young-driver surcharge
• If their licence is not in English or uses a non-Latin alphabet, an International Driving Permit is required
• Only drivers listed on the Hertz hire agreement in Augusta are covered by protections such as CDW and liability cover

Never allow someone not listed on the agreement to drive the vehicle, as this can void your cover.

After-hours return procedures at the Hertz location in Augusta are not publicly confirmed in available information for this specific airport. Before your hire begins, ask the Hertz agent at the Augusta counter whether a key drop box is available and where it is located.

General guidance for after-hours returns at Hertz locations:

• Park the vehicle in the designated return area at 75 Airport Road, Augusta State Airport
• Place the keys in the key drop envelope along with any fuel receipt if applicable
• Take photos of the vehicle, the fuel gauge, and the odometer before leaving
• Keep a copy of your hire agreement and any drop-off documentation

Be aware that liability for the vehicle may remain with you until a Hertz agent formally checks it in during business hours. Returning the vehicle with a full tank is essential under the Full-to-Full fuel policy; refuel near the Augusta airport before dropping off to avoid refuelling charges. If you have concerns about the after-hours process at the Augusta Hertz location, contact the counter directly or review the instructions provided on your hire agreement.

Yes, most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, and this applies to your Hertz hire in Augusta as well. However, this benefit is available only to non-North American customers; residents of the United States and Canada do not qualify.

If you are eligible, the coverage typically includes:

• Medical assistance for up to 5 passengers for non-pre-existing illnesses and accidents
• Legal assistance in the event of a road accident during your Augusta hire
• Compensation for baggage lost by the airline
• Flight cancellation insurance

If you experience a medical emergency or accident while driving your Hertz hire in Augusta, such as a breakdown on a remote stretch of road or an incident on the Maine Turnpike, contact the assistance line immediately before incurring expenses, as some reimbursements require prior authorisation.

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Yes, Hertz allows one-way hires from Augusta to other locations across the United States, subject to availability and applicable drop-off fees.

When booking a one-way Hertz hire from Augusta, keep the following in mind:

• A drop-off fee may apply depending on the destination; this fee is route-specific and varies by distance, vehicle class, and season
• The drop-off fee will be shown during the booking process under the section labelled as charges due at the destination; if no fee appears, none applies to your route
• Cross-state one-way hires from Augusta typically carry a drop-off fee, though short regional routes may not
• The fee is paid at the Hertz counter in Augusta or at the return location, not prepaid online

If you need to change your drop-off location after booking, contact support as soon as possible, since route changes can reprice the hire and recalculate any applicable drop-off fee. Always confirm the one-way terms on your booking confirmation before arriving at the Augusta Hertz counter.

The minimum age to rent a Hertz vehicle in Augusta without a young-driver surcharge is 25. Drivers aged 21 to 24 can rent but will be subject to an additional daily young-renter fee at the Augusta Hertz counter.

Key age-related rules for Hertz hires in Augusta, Maine:

• Drivers 25 and older: no age surcharge applies
• Drivers 21 to 24: a young-renter surcharge applies daily; vehicle class options are also restricted
• Drivers under 21: generally not eligible to rent at this location
• Restricted vehicle classes for under-25 renters typically include full-size, SUV, luxury, premium, minivan, and convertible categories; compact and intermediate vehicles are usually available

The young-renter surcharge at Hertz is US$13.50 per hire day plus taxes, with a maximum cap of US$189 plus taxes. Budget for this fee if you are under 25 and planning to rent at the Augusta Hertz location. A valid driver’s licence and a major credit card in the main driver’s name are required regardless of age.

Hertz hires in Augusta follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for a smooth fuel return at the Augusta Hertz location:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the Augusta State Airport return location before dropping off the vehicle
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns, leave the receipt in the key drop envelope and keep a photo of the full gauge

If you return the Hertz vehicle in Augusta with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus an administrative service fee. Returning the vehicle full is always the most cost-effective option.

Yes, Hertz hires picked up at Augusta State Airport (AUG) are subject to standard airport-related fees and taxes in addition to your base hire rate. These are common at all U.S. airport hire locations and are not unique to Hertz in Augusta.

Typical fees that may apply at the Augusta airport Hertz counter include:

• Airport concession recovery fee (ACRF): a percentage charged by the hire company to recover the cost of operating at the airport
• Customer facility charge (CFC): a per-day or per-transaction fee supporting airport hire car facilities
• Maine state and local hire taxes

Some of these fees may be included in your prepaid rate, while others may be listed as charges due at the destination on your booking confirmation. Review your confirmation carefully before arriving at the Augusta Hertz counter to understand exactly what is prepaid and what will be collected locally.

If you are charged for a fee that was shown as included in your booking, Hola Car Rentals No Extra Charges© Coverage can help resolve the discrepancy after the hire is complete. Keep all paperwork from the Hertz counter in Augusta for reference.