VERIFIED REVIEWS
About hiring a car in Georgia
Frequently Asked Questions
What does my Hola Car Rentals booking with Hertz in Georgia include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car hire brands operating in Georgia, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Georgia.
Will I face unexpected charges at the Hertz counter in Georgia when I book through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in Georgia are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Georgia charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
Does Georgia have toll roads and how do they work with a Hertz hire?
Yes, Georgia has toll lanes, and understanding how they work before collecting your Hertz hire can save you from unexpected charges.
Georgia does not have traditional toll roads, but the Atlanta metropolitan area operates the Georgia Express Lanes, a network of dynamically priced toll lanes on major interstates. Key corridors include:
- I-85 Express Lanes (15 miles, Atlanta to Gwinnett County): US$0.10 to US$0.90 per mile depending on congestion
- I-85 Express Lanes Extension (10 miles, towards Suwanee and Buford): minimum US$0.10 per mile
- I-75 Express Lane (12 miles, Atlanta to Stockbridge and McDonough): minimum US$0.10 per mile
- Northwest Corridor Express Lane (I-75 and I-575, towards Marietta, Kennesaw, and Woodstock): minimum US$0.10 per mile
All Georgia Express Lanes are fully cashless. The primary transponder system is Peach Pass, and SunPass and Quick Pass are also compatible. Cameras record every licence plate entering the lanes, so driving through without a valid pass will result in a toll charge billed to the hire company, which is then passed on to you along with administrative fees.
Your Hertz vehicle in Georgia will include an electronic toll device. At the counter, you can opt into a toll convenience programme (typically US$4.95 to US$5.35 per day, capped at approximately US$34.65 per hire period, plus actual toll amounts) or pay per use. If you choose pay-per-use, Hertz will charge the toll amount plus processing fees after the hire ends.
Vehicles with three or more occupants may use Peach Pass Express Lanes toll-free under Georgia's carpool exemption.
What is the Peach Pass and do I need one for my Hertz hire in Georgia?
No, you do not need to obtain a Peach Pass yourself for your Hertz hire in Georgia. Your Hertz vehicle already comes equipped with an electronic toll device that works on the Georgia Express Lanes.
The Peach Pass is Georgia's primary transponder system for the Express Lanes in the Atlanta area. Compatible alternatives include SunPass and Quick Pass. When you collect your Hertz hire in Georgia, you have two options for handling tolls:
- Enroll in Hertz's toll convenience programme at the counter, which covers toll transactions automatically for a daily fee (typically US$4.95 to US$5.35 per day, capped at approximately US$34.65 per hire period, plus actual toll amounts)
- Opt out and pay tolls manually or through a third-party service such as NextPass, where you register the vehicle's licence plate and pay tolls directly
If you opt out but still drive through a Georgia Express Lane, the camera system will capture your Hertz vehicle's plate and bill the toll to Hertz, who will then charge you the toll amount plus an administrative processing fee.
If you already have a SunPass or another compatible pass, inform the Hertz counter representative at collection and ask them to deactivate the vehicle's default toll device to avoid duplicate charges.
Where are Hertz locations in Georgia and how do I collect at Atlanta Airport?
Hertz operates approximately 70 locations across Georgia, making it one of the most widely available hire brands in the state.
Key Hertz locations in Georgia include:
- Hartsfield-Jackson Atlanta International Airport (ATL), located at 301 N Central Ave, Hapeville, GA 30354, which is the busiest collection point in the state
- Augusta Regional Airport
- DeKalb Peachtree Airport (PDK), located at 1954 Airport Rd
- City and neighbourhood locations in Atlanta, Marietta, Morrow, College Park, Fayetteville, Decatur, Douglasville, McDonough, and other metro-area communities
At Hartsfield-Jackson Atlanta International Airport, Hertz operates from the on-site hire offices. After arriving at ATL, follow the airport's hire signage to reach the Hertz counter. For PDK, shuttle and airport collection services are available. Hours vary by location, so confirm your specific branch hours on your booking confirmation before travelling.
For city and neighbourhood Hertz locations in Georgia, bring the exact address and contact the branch directly if you have questions about access or after-hours arrangements.
Can I get cashback on tolls paid during my Hertz hire in Georgia?
Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Hertz hire in Georgia.
This is especially useful in Georgia, where the Atlanta-area Express Lanes on I-85, I-75, and the Northwest Corridor use dynamic pricing that can add up over a multi-day trip. The cashback works as follows:
- You pay tolls normally during your Hertz hire in Georgia, either through the vehicle's toll device or a third-party service
- After returning the vehicle, email [email protected] within 30 days with your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt or statement showing the toll charges
- The refund is issued to your original payment method and typically processes within 7 to 10 working days after approval
The reimbursement is the lesser of the total tolls you paid or 5% of your Hola Car Rentals booking total. For example, if your booking total is US$500, the cap is US$25. If you paid US$18 in Georgia Express Lane tolls, you receive US$18 back. If you paid US$40, you receive US$25.
Use subject line: Tolls Cashback, followed by your reservation number. Late submissions received after 30 days are not accepted.
What documents do I need to collect a Hertz hire car in Georgia?
To collect your Hertz hire in Georgia, you must present the following physical documents at the counter:
- A valid, original driving licence (not a digital copy) in the main driver's name
- A major credit card with the driver's name printed on the card, used for the security deposit authorisation
- A passport or valid government-issued photo ID
- Your booking confirmation or printed voucher
- Round-trip flight or cruise tickets if you are visiting from abroad
If your driving licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is required alongside your original licence. If your licence uses a Latin alphabet but is not in English, an IDP is strongly recommended for your Hertz collection in Georgia.
The IDP is a translation document only and is not valid without your original licence. Obtain it in your home country before travelling, as U.S. issuers such as AAA do not issue IDPs to non-U.S. licence holders.
Debit cards, prepaid cards, and virtual cards are not accepted for the security deposit authorisation at the Hertz counter in Georgia. Bring a physical major credit card with sufficient available credit.
Do I need an International Driving Permit to hire from Hertz in Georgia?
Yes, an International Driving Permit (IDP) is required for your Hertz hire in Georgia if your driving licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script. In that case, you must carry both your original licence and the IDP at all times.
If your licence uses a Latin alphabet but is not in English, an IDP is strongly recommended for your Hertz collection in Georgia, though it is not strictly mandatory in every case.
A few important points to bear in mind:
- The IDP is a translation document only. It is not a standalone licence and will not be accepted at the Hertz counter in Georgia without your original licence
- You must obtain the IDP in your home country before travelling. U.S. organisations such as AAA do not issue IDPs to non-U.S. licence holders
- All documents presented at the Hertz counter in Georgia must be physical originals. Digital or scanned copies are not accepted
If you are unsure whether your licence qualifies, obtain an IDP before your trip to avoid any issues at the Hertz counter in Georgia.
What is the minimum age to hire a car from Hertz in Georgia?
The minimum age to hire a Hertz car in Georgia without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily underage fee.
For Hertz hires in Georgia, the young-driver surcharge is US$13.50 per hire day plus applicable taxes, with a maximum charge of US$189 plus taxes for the hire period.
Additional restrictions apply to drivers under 25 hiring from Hertz in Georgia:
- Most vehicle classes are restricted to drivers aged 25 and older, including full-size sedans, SUVs, minivans, vans, convertibles, luxury, and premium vehicles
- Drivers aged 21 to 24 are generally limited to economy, compact, and intermediate vehicle categories
- Drivers under 21 cannot hire from Hertz in Georgia (Georgia is not New York or Michigan, where state law requires hires to 18-year-olds)
All standard requirements still apply regardless of age: a valid driving licence, a major credit card in the main driver's name for the security deposit, and any required IDP if the licence is not in English or uses a non-Latin alphabet.
If you are aged 21 to 24 and from Latin America or the Caribbean, check whether your Hola Car Rentals confirmation shows an underage fee waiver, which applies to Avis and Budget but not to Hertz.
How does the security deposit work for a Hertz hire in Georgia?
Yes, Hertz will place a temporary security deposit authorisation on your credit card when you collect your hire in Georgia. This is an authorisation, not a charge, but it reduces your available credit until the hire is closed and your bank releases the authorisation.
For standard vehicles at Hertz locations in Georgia, the typical authorisation is approximately US$300 to US$400. The exact amount can vary based on the vehicle class, location (airport versus city), and hire duration. Premium or speciality vehicles may carry a higher authorisation.
Key requirements for the deposit at the Hertz counter in Georgia:
- A physical, major credit card with the driver's name printed on the card is required. Debit cards, prepaid cards, and virtual cards are not accepted
- The card must be in the main driver's name and have sufficient available credit to cover the authorisation plus any expected charges
- Third-party cards (someone else's card) are not accepted
After you return the Hertz vehicle in Georgia and the contract is closed, the authorisation is released. Your bank or card issuer controls how quickly it appears back on your available credit, which can take up to 15 working days. Notify your bank of your travel dates to prevent the authorisation from being flagged as suspicious.
Is travel assistance included with my Hertz hire in Georgia?
Yes, most Hola Car Rentals bookings, including Hertz hires in Georgia, include travel assistance cover provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.
If you are visiting Georgia from outside North America and something goes wrong during your Hertz hire, such as a medical emergency on the I-75 corridor or a flight cancellation affecting your return, the travel assistance cover includes:
- Travel insurance with medical cover for up to 5 passengers
- Legal assistance in the event of an accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
To use the assistance during your Hertz hire in Georgia, contact Terrawind 24 hours a day, 7 days a week:
- Phone (toll-free or collect): +1 888 980 9992
- WhatsApp: +1 208 910 1001
- Email: [email protected]
Provide your full name, your Hola Car Rentals confirmation number, your current location in Georgia, and a brief description of the situation. This cover does not apply to damage to the Hertz vehicle itself (that is handled by CDW/LDW) or to third-party liability (handled by LIS/ALI/SLI). Always review your specific booking confirmation for exact cover terms and limits.
What insurance cover is included in my Hertz hire in Georgia?
The insurance cover included in your Hertz hire in Georgia depends on the rate plan selected when booking through Hola Car Rentals. Here is how the main coverages work:
- Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): Reduces your financial liability for damage to the Hertz vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly shows zero deductible. This does not cover damage you cause to other vehicles or people
- Third-Party Liability (LIS/ALI/SLI): Covers bodily injury and property damage you may cause to others while driving the Hertz hire in Georgia. Some U.S. states require a minimum level of liability, but not all do. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your Georgia hire
CDW/LDW does not cover tyres, undercarriage, roof, keys, or personal belongings. Common exclusions also include prohibited use such as driving under the influence, off-road use, or allowing an unlisted driver to operate the vehicle.
Check your Hola Car Rentals confirmation to see exactly which coverages are included in your Hertz Georgia rate. If you are unsure, review the United States rate plan details (All Inclusive vs All Inclusive+) before completing your booking.
Can I add an additional driver to my Hertz hire in Georgia?
Yes, you can add an additional driver to your Hertz hire in Georgia, either at no cost if your rate includes it or for a daily fee paid at the counter.
For Hertz hires in Georgia, the additional driver fee is US$13.50 per hire day plus applicable taxes, with a maximum charge of US$189 plus taxes for the hire period, when not included in your rate. Check your Hola Car Rentals confirmation for the line that reads "Additional driver free of charge" to see if it is already covered.
Requirements for adding an additional driver at the Hertz counter in Georgia:
- The additional driver must be present at collection with a valid driving licence
- If their licence uses a non-Latin alphabet, they must also present an IDP
- They must meet the minimum age requirements. Drivers aged 21 to 24 may be subject to a young-driver surcharge in addition to the additional driver fee
- Both the main driver and the additional driver must sign the hire agreement
Only drivers listed on the Hertz hire agreement in Georgia are covered by CDW/LDW and liability protections. If someone not listed on the contract drives the vehicle, cover may be void and additional charges may apply. If you need to add a driver after collection, visit a Hertz branch in Georgia to update the agreement.
What is the fuel policy for Hertz hires in Georgia?
Hertz hires in Georgia follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.
To avoid fuel charges at the end of your Hertz hire in Georgia:
- At collection, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
- Take a photo of the dashboard showing the odometer and fuel gauge
- Refuel within approximately 10 miles or 15 km of the Hertz return location in Georgia so the gauge does not drop before you arrive
- Keep the fuel receipt showing the date, time, and station address
- For after-hours returns, leave the receipt in the drop envelope and keep a photo of the full gauge
If you return the Hertz vehicle in Georgia with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price, plus a refuelling service fee.
Use the correct fuel type for your Hertz vehicle in Georgia. Wrong-fuel incidents are not covered by the fuel policy and may generate additional charges. If the vehicle was not full at collection, ask the agent to record the exact starting level on the agreement and return it at that same level.
Can I collect a Hertz car in Georgia and return it in a different state?
Yes, in most cases you can collect a Hertz car in Georgia and return it in a different state, but a one-way drop-off fee will typically apply and must be confirmed before booking.
When booking a one-way Hertz hire from Georgia to another state, the drop-off fee will appear on the rate details page under the "To pay at destination" section during checkout. This fee is route-specific and varies based on:
- The distance between the Georgia collection point and the return city or state
- The vehicle class selected (premium and large SUVs generally carry higher fees)
- The season and availability of fleet at the return location
The one-way fee is not included in the All Inclusive or All Inclusive+ rate and cannot be prepaid through Hola Car Rentals. It is paid directly at the Hertz counter in Georgia at collection.
Cross-border one-way hires (for example, from Georgia to Canada or Mexico) are generally restricted or require prior authorisation from Hertz. If you plan to drive the Hertz vehicle across state lines within the US without a one-way booking, confirm that cross-state driving is permitted under your hire agreement, as some restrictions may apply depending on the vehicle class or destination.
If the drop-off fee charged at the Hertz counter in Georgia differs from what your confirmation shows, keep all paperwork and contact support. Hola Car Rentals' No Extra Charges© Coverage may apply if an undisclosed fee was added.
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