Avis Car Rental
in Downtown Miami

EASTER  45% OFF   

Hola Car Rentals is the only premium partner of the top car rental brands operating in Downtown Miami, including Avis, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Avis rental experience and peace of mind throughout your trip in Downtown Miami.

No. With Hola Car Rentals, all costs and charges for your Avis booking in Downtown Miami are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Avis counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Avis counter in Downtown Miami charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Avis to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Avis counter in Downtown Miami is located at 99 SE 2nd St (at SE 1st Ave), Miami, FL 33131, diagonally across from the Bank of America Tower. This is a street-level location, so there is no shuttle or consolidated rental car center to navigate, unlike the Miami International Airport facility.

Counter hours at the Downtown Miami Avis location are:

• Monday through Friday: 8 AM to 6 PM
• Saturday: 8 AM to 4 PM
• Sunday: 8 AM to 2 PM

This location does not operate 24 hours. If you need a vehicle outside these hours, the Avis counter at Miami International Airport (3900 NW 25th St) is open 24 hours a day, 7 days a week. Plan your arrival accordingly, especially on Sundays when the Downtown Miami counter closes at 2 PM.

Yes, the Avis Downtown Miami location at 99 SE 2nd St is the closest Avis office to Port Miami, making it a practical option for cruise passengers who want to rent a car before or after their voyage.

From the Downtown Miami location, you can reach the port by bus or taxi. The street-level access means no shuttle is required, which simplifies the process compared to picking up at Miami International Airport.

However, there are important limitations to keep in mind:

• The Downtown Miami Avis counter has limited hours: Monday to Friday 8 AM to 6 PM, Saturday 8 AM to 4 PM, and Sunday 8 AM to 2 PM
• Customer reviews indicate that this location can experience long wait times during peak cruise passenger periods, sometimes exceeding one hour
• There is no 24-hour after-hours return option confirmed at this location

If your cruise schedule does not align with these hours, the Avis counter at Miami International Airport operates 24 hours daily and may be a more reliable alternative.

Yes, the Avis Downtown Miami location offers a free pickup service, meaning the rental facility can deliver vehicles to your hotel, office, or other location in the area through their Avis First premium delivery service.

This is a notable benefit of the Downtown Miami Avis location compared to the airport facility, where you must board a shuttle bus to reach the consolidated rental car center. If you are staying at a hotel in or near Downtown Miami, this service can save you significant time and effort.

To arrange vehicle delivery, contact the Downtown Miami Avis counter directly during operating hours:

• Monday through Friday: 8 AM to 6 PM
• Saturday: 8 AM to 4 PM
• Sunday: 8 AM to 2 PM

Confirm the details of the pickup service when you call, including any lead time required and the exact delivery area covered.

Almost all toll roads in and around Downtown Miami are cashless, meaning you cannot pay with cash at most gantries. Your Avis rental vehicle will include an electronic toll device or a plate-based billing system.

At the Avis counter in Downtown Miami, you will typically have two options:

• Unlimited toll package: approximately US$6.95 per day (with a maximum of US$34.75 per month) when tolls are incurred, covering all toll usage during your rental
• Pay per use: if you decline the package, Avis will charge you the actual toll amount plus administrative fees each time you use a toll road, billed to your credit card after the rental

Common toll roads you may encounter when driving from Downtown Miami include the Florida Turnpike and I-95 Express lanes. Estimated daily toll costs in the Miami area range from approximately US$5 to US$20 depending on your route.

If you plan to use your own visitor toll pass, inform the Avis agent at the Downtown Miami counter so they can deactivate the vehicle's default device and prevent duplicate charges.

Note that toll charges may appear on your card days or even weeks after you return the vehicle, as toll agencies process invoices in batches.

To pick up your Avis rental in Downtown Miami, you must bring the following physical documents (digital copies are not accepted at the counter):

• Your original, unexpired driver's license in the main driver's name
• A major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold (debit and prepaid cards are not accepted)
• A valid passport or government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight tickets or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licenses in English or using a Latin alphabet, an IDP is recommended but not strictly required.

The IDP is a translation document only and must always be carried alongside your original license. It cannot be used as a standalone document at the Avis Downtown Miami counter.

Obtain your IDP in your home country before traveling, as it cannot be issued abroad.

When you pick up your Avis rental in Downtown Miami, a temporary authorization hold will be placed on your credit card. This is not a charge but it reduces your available credit until your bank releases it after the rental ends.

For Avis rentals in the United States, including Downtown Miami, the typical hold is approximately US$300 to US$400 for standard vehicle classes. The exact amount can vary based on:

• The vehicle class you selected (premium or specialty vehicles may carry a higher hold)
• The specific Avis location and local policies
• The length of your rental

The hold must be placed on a physical, major credit card in the main driver's name with the driver's name printed on the card. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit at the Downtown Miami Avis counter.

After you return the vehicle, the hold is released. Your bank or card issuer controls when the funds become available again, which can take up to 15 business days. Bringing a backup credit card is recommended in case your primary card is declined.

Yes, you can return your Avis rental to Miami International Airport instead of the Downtown Miami location, but a one-way drop-off fee may apply depending on your booking.

For routes between the same city's airport and downtown, a drop-off fee often does not apply. However, this depends on the specific rate you booked. Check your booking confirmation under the section labeled "To pay at destination" to see if a drop-off fee is listed for your route.

If you do return to Miami International Airport, the Avis return process works as follows:

• Follow roadway signs toward the rental car center
• Check the vehicle for personal belongings before leaving
• Proceed to the fourth floor of the consolidated rental car center
• Check your flight status on the departure screens
• Board the white shuttle bus back to your terminal

The Avis counter at Miami International Airport is open 24 hours daily, so you can return the vehicle at any time. If you change your drop-off location after booking, contact support as this may reprice your rental.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which applies to your Avis rental in Downtown Miami and any toll roads you use throughout Florida.

Given that nearly all toll roads in the Miami area are cashless and tolls can add up to US$5 to US$20 per day depending on your route, this benefit can provide meaningful savings.

Here is how it works:

• Hola Car Rentals reimburses the lesser of the total tolls you paid or up to 5% of your total booking value
• Example: if your booking total is US$600, the maximum cashback is US$30
• If you paid US$18 in tolls, you receive US$18 back; if you paid US$50, you receive US$30 (the cap)

To claim your cashback after returning your Avis vehicle in Downtown Miami or at the airport:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback followed by your reservation number
• Attach your Hola Car Rentals confirmation, the Avis rental agreement, and a toll receipt or statement

Refunds are issued to your original payment method and typically process within 7 to 10 business days after approval.

The minimum age to rent an Avis car in Downtown Miami without a young-renter surcharge is 25. Drivers aged 21 to 24 can rent but will be charged a daily underage fee.

For Avis in the United States, the young-renter surcharge is US$13 per rental day, with a maximum charge of US$65 plus applicable taxes.

Drivers under 25 are also restricted from renting certain vehicle classes at the Downtown Miami Avis location. Categories typically restricted to renters 25 and older include full-size sedans, SUVs, minivans, convertibles, luxury, and premium vehicles. Economy, compact, and intermediate classes are generally available to younger renters.

There is one important exception for drivers aged 21 to 24: if you are a citizen or resident of Latin America or the Caribbean, certain Hola Car Rentals rates fulfilled by Avis waive the underage fee. To qualify:

• The waiver must be explicitly shown on your Hola Car Rentals confirmation
• You must present a passport or ID proving your Latin American or Caribbean nationality or residency at the Downtown Miami Avis counter
• The vehicle must belong to an eligible category (economy, compact, medium sedan, standard sedan, compact SUV, or medium SUV)

Drivers under 21 cannot rent at the Downtown Miami Avis location.

Avis rentals in Downtown Miami follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At pickup, check the fuel gauge with the Avis agent and confirm the starting level is recorded on your rental agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Downtown Miami location.

When returning the vehicle:

• Refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• Take a photo of the full gauge at the station as evidence

If you return the Avis vehicle in Downtown Miami or at the airport without a full tank, you may be charged:

• A fuel shortfall at the partner's refueling rate, which is typically higher than the retail pump price
• An additional refueling service fee

For after-hours returns, leave the fuel receipt in the return envelope and keep a photo of the full gauge for your records. The Avis counter at Miami International Airport accepts 24-hour returns if the Downtown Miami location is closed.

Yes, you can add an additional driver to your Avis rental in Downtown Miami, but the additional driver must be present at the counter at the time of pickup with their own valid driver's license.

Whether the fee is included or charged at the counter depends on your booking:

• If your Hola Car Rentals confirmation states "Additional driver free of charge," the first additional driver is included at no extra cost
• If not included, Avis charges US$13 per rental day for an additional driver, with a maximum of US$65 plus applicable taxes

Important rules for adding a driver at the Downtown Miami Avis counter:

• The additional driver must be at least 25 years old for Avis rentals (younger drivers may be denied or charged an underage fee)
• Both the main driver and the additional driver must sign the rental agreement
• The additional driver must meet the same document requirements, including an IDP if their license uses a non-Latin alphabet
• Only drivers listed on the rental agreement are covered by protections such as CDW/LDW

If you need to add a driver after pickup, you must visit an Avis branch in person to update the agreement.

When picking up your Avis rental in Downtown Miami, you will be offered several insurance and protection options at the counter. Understanding what each covers helps you avoid paying for duplicate coverage.

The main options are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Avis rental vehicle itself, including theft and vandalism. A deductible may apply unless your confirmation shows zero deductible. This does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Avis rental in Downtown Miami and surrounding areas. Florida does not mandate a minimum liability inclusion in all rental agreements, so this coverage is strongly recommended.

Neither CDW/LDW nor LIS/ALI/SLI covers your personal injuries (that would be Personal Accident Insurance) or your belongings (Personal Effects Coverage).

Before accepting or declining any coverage at the Downtown Miami Avis counter, check your booking confirmation to see what is already included in your rate, and verify whether your personal auto insurance or credit card extends to rental vehicles in the United States.

Yes, most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, and this applies to your Avis rental in Downtown Miami as well. However, this benefit does not apply to residents of the United States or Canada.

If you are visiting Downtown Miami from outside North America and something unexpected happens during your rental, such as a medical emergency while driving on the Florida Turnpike or an accident on I-95, the travel assistance coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This coverage does not include damage to the Avis rental vehicle (that is CDW/LDW) or liability to third parties (that is LIS/ALI/SLI).

To get help 24 hours a day, 7 days a week:

• Call Terrawind at +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Always check your Hola Car Rentals confirmation to verify the exact terms and coverage limits that apply to your specific booking.