Van Hire
in Downtown Miami

Hola Car Rentals is the only premium partner of the top car hire brands operating in Downtown Miami, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Downtown Miami.

No. With Hola Car Rentals, all costs and charges for your booking in Downtown Miami are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Downtown Miami charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Van hire counters in Downtown Miami are located at street-level city addresses, so there are no airport shuttles or trains involved. The main locations are concentrated around SE 2nd St:

• Budget: 93 SE 2nd St, Miami, FL 33131
• Avis: 99 SE 2nd St (at SE 1st Ave), Miami, FL 33131, diagonally across from Bank of America Tower
• Sixt: 100 Chopin Plaza (Miami InterContinental Hotel), accessible via Metromover to Bayfront Park Station

To reach a Downtown Miami van hire counter from Miami International Airport (MIA), you will need to arrange your own transport, such as a taxi or rideshare, which typically adds 15 to 30 minutes of travel time before you reach the counter. Once at the address, walk directly in to the counter to complete your paperwork and collect your van.

Downtown Miami van hire counters generally operate on reduced hours compared to airport locations, and there are no confirmed after-hours pickup options at these city-centre sites. Typical hours at the main SE 2nd St locations are:

• Monday to Friday: 8:00 AM to 6:00 PM
• Saturday: 8:00 AM to 4:00 PM
• Sunday: 8:00 AM to 2:00 PM

If you are planning to pick up or return a van in Downtown Miami outside these windows, contact your hire partner directly to confirm availability. Hours can also change on public holidays, so always verify against your booking confirmation before arrival. Arriving close to closing time with a large group or significant luggage for a van can add extra time at the counter, so plan accordingly.

To collect a van hire in Downtown Miami, you must present all documents in physical form at the counter. Digital copies are not accepted. You will need:

• A valid, original driver’s licence in the main driver’s name
• A passport or government-issued photo ID (required for international visitors)
• A major credit card with the driver’s name printed on the card, for the authorisation hold
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United States)

If your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without your original licence. Obtain it in your home country before travelling, as it cannot be issued abroad.

All named drivers of the van must be present at the Downtown Miami counter with their own valid licence and ID.

Florida's toll roads are almost entirely cashless, and this applies to all routes you are likely to use around Downtown Miami, including the Florida Turnpike and I-95 Express lanes. Your van hire will include an electronic toll device or a plate-based billing system.

At the Downtown Miami counter, you will typically have two options:

• Unlimited toll package: approximately US$11 to US$15 per hire day, covering all tolls during your hire period
• Pay per use: the hire company charges the actual toll amount plus daily or administrative processing fees, billed to your credit card after the hire

If you prefer to manage tolls yourself, you can opt out of the hire programme at pickup and purchase Florida's own visitor toll pass. If you do this, ask the counter agent to deactivate the van's built-in device to avoid being charged twice.

Estimated daily toll costs around Downtown Miami range from approximately US$5 to US$20 depending on your route. Toll charges can appear on your card days or even weeks after you return the van, as agencies process invoices in batches.

Hola Car Rentals includes Tolls Cashback on all bookings, giving you up to 5% of your total booking value back for tolls paid. Submit your claim within 30 days of returning the van to [email protected] with your hire agreement and toll receipts.

Yes, there is a minimum age requirement to hire a van in Downtown Miami, and vans are among the vehicle classes with the strictest age rules in the United States.

Most hire partners require the main driver to be at least 25 years old to hire a van. Vans are explicitly listed as a restricted vehicle class, meaning drivers aged 21 to 24 are generally not permitted to hire them, even if a young-driver surcharge would otherwise apply for other vehicle categories.

Key points to keep in mind for your Downtown Miami van hire:

• Drivers 25 and older: no age surcharge applies
• Drivers 21 to 24: vans are typically restricted and may not be available regardless of surcharge payment
• Drivers under 21: not eligible to hire in Florida outside of New York and Michigan exceptions, which do not apply here

A valid driver’s licence and a major credit card in the main driver’s name are required regardless of age. If you are unsure whether your age qualifies for the specific van category you want in Downtown Miami, contact customer service before booking.

When you pick up a van hire in Downtown Miami, the hire partner will place a temporary authorisation hold on your credit card. This is not a charge, but it reduces your available credit until the bank releases it after you return the van.

For standard vehicles in the United States, typical holds range from US$300 to US$400. For a van, which is a larger vehicle class, the hold may be higher depending on the partner, location, and hire duration. The exact amount is set by the hire company at the Downtown Miami counter and cannot be confirmed in advance.

Important requirements for the deposit at your Downtown Miami van pickup:

• The credit card must be a major credit card (not debit or prepaid) with the driver’s name printed on the card
• The card must be in the main driver’s name
• Digital wallets and virtual card numbers are not accepted
• Bring a backup credit card in case your primary card is declined

After you return the van, the hold is released by the hire partner, but your bank controls when the funds appear back in your available credit, which can take up to 15 business days.

Yes, you can add an additional driver to your van hire in Downtown Miami, either as part of your rate or for a fee paid at the counter.

Some rates include one additional driver at no extra cost. Check your booking confirmation for the line that reads "Additional driver free of charge" to confirm whether this applies to your van hire. If it is not included, the daily fees at Downtown Miami counters are:

• Avis, Budget, Payless: US$13 per hire day, capped at US$65 (plus taxes)
• Hertz, Thrifty, Dollar: US$13.50 per hire day, capped at US$189 (plus taxes)
• Alamo, National, Enterprise: US$15 per day (plus taxes)

The additional driver must be present at the Downtown Miami counter at the time of van pickup. They must bring their own valid driver’s licence and any required IDP, sign the hire agreement, and meet the minimum age requirements. For Avis, Budget, and Payless, additional drivers must be at least 25 years old. Only drivers listed on the agreement are covered by the van's protections.

Yes, most bookings include travel assistance through Terrawind Global Protection, which can be useful if an unexpected situation arises during your van hire in Downtown Miami or on surrounding Florida roads.

Coverage typically includes:

• Medical assistance for up to 5 passengers (for non-pre-existing conditions and accidents)
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This benefit is designed for travellers hiring abroad and does not apply to residents of the United States or Canada. If you qualify, the assistance line is available 24 hours a day. Contact Terrawind before incurring expenses, as some reimbursements require prior authorisation.

Note that travel assistance does not cover damage to the van itself (that is handled by CDW/LDW) or liability to third parties (covered by LIS/ALI/SLI). Always check your booking confirmation for the exact terms and coverage limits that apply to your Downtown Miami van hire.

Downtown Miami has several driving rules and road features that can catch first-time visitors off guard, especially when operating a larger vehicle like a van.

• One-way street grid: Downtown Miami has a dense network of one-way streets and time-restricted zones, particularly on weekdays between 9:00 AM and 6:00 PM. Visitors expecting two-way flow can easily make wrong turns in a van.
• Pedestrian enforcement: Yielding to pedestrians in crosswalks is strictly enforced by dedicated units. Do not creep forward or use the horn near crosswalks.
• Emergency vehicle rule: Florida rules require drivers to slow down to 20 mph below the posted speed limit when passing emergency vehicles if a lane change is not possible.
• Speed limits: Urban areas around Downtown Miami are typically posted at 35 to 45 mph, with residential streets at 25 to 30 mph.
• Towing enforcement: Towing is enforced 24 hours a day, even for minor violations. A van left in a restricted zone can be towed quickly.
• Causeway checkpoints: MacArthur and Julia Tuttle causeways may have late-night licence plate reader checkpoints, which is uncommon in most other U.S. cities.

Driving a van in Downtown Miami requires extra attention to street width and turning radius on narrow urban blocks.

Van hires in Downtown Miami follow a Full-to-Full fuel policy. You receive the van with a full tank and must return it full to avoid additional charges.

Steps to follow for your Downtown Miami van hire:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the return location before dropping off the van
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns, leave the receipt in the envelope provided and keep a photo of the full gauge

If you return the van below the recorded starting level, the hire partner may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus a service fee. Ask the agent at the Downtown Miami counter about the nearest fuel station to the return address before you leave.

Yes, one-way van hires from Downtown Miami to a different city are possible with some hire partners, but a drop-off fee will typically apply and must be confirmed before booking.

How one-way van hires from Downtown Miami work:

• The drop-off fee is route-specific and varies by hire company, destination city, season, and vehicle class. Vans, as a larger category, may carry higher repositioning fees than economy cars.
• The fee appears under the "To pay at destination" section during the booking process and on your confirmation. If no fee is shown, the route does not incur one.
• Some cross-border routes (for example, between the United States and Canada) may be restricted or require special authorisation from the hire partner.
• Changing your return location after booking can reprice the hire and recalculate the drop-off fee.

If the Downtown Miami counter charges a different drop-off fee than what appears on your confirmation, keep all paperwork and contact support after the hire. The No Extra Charges© guarantee may apply if the fee was not disclosed at booking.

Van hires in Downtown Miami can include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) depending on the rate you select. Check your booking confirmation to see what is included and whether a deductible applies.

Key coverage types to understand for your Downtown Miami van hire:

• CDW/LDW: reduces your financial liability for damage to the van from a collision, theft, or vandalism. A deductible may still apply unless your confirmation states zero excess.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others. This is separate from CDW/LDW and is not automatically included in all rates. In Florida, state-minimum liability is not guaranteed on all hires, so adding supplemental liability coverage is strongly recommended.
• Common exclusions: tyres, undercarriage, roof, keys, and damage from prohibited use such as off-road driving or driving under the influence are typically not covered.

All drivers of the van must be listed on the hire agreement for cover to apply. If an incident occurs during your Downtown Miami hire, report it to the partner immediately using the number on your confirmation and gather photos, location details, and any police report number.

Yes, van hires in Downtown Miami are subject to layered local taxes and fees on top of the base hire rate. Understanding these helps you avoid surprises at the counter.

Typical charges that may apply to your Downtown Miami van hire:

• Florida state sales tax: approximately 7%
• Miami-Dade County tax: approximately 6%
• Additional city or tourism surcharges: approximately 1 to 2%, bringing the combined total to roughly 14 to 15%

If you pick up your van at Miami International Airport (MIA) rather than a Downtown Miami location, additional airport-specific fees apply, including airport concession recovery fees and customer facility charges of up to US$4.50 per day. Choosing a Downtown Miami counter instead of the airport can reduce these fees by 20 to 40%, since off-airport locations do not carry the same concession charges.

Your booking confirmation will show which taxes and fees are included in your prepaid rate and which are due at the Downtown Miami counter. If your confirmation states "Taxes and Fees: Included" and you are still charged locally for those items, the No Extra Charges© guarantee may apply after verification.