VERIFIED REVIEWS
About hiring a van in Florida
Frequently Asked Questions
What does my van hire in Florida through Hola Car Rentals include that other companies don't offer?
Hola Car Rentals is the only premium partner of the top car hire brands operating in Florida, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:
- Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
- Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
- Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
- No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification
All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Florida.
Will I face unexpected charges when I hire a van in Florida through Hola Car Rentals?
No. With Hola Car Rentals, all costs and charges for your booking in Florida are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.
On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Florida charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.
The only costs outside this guarantee are:
- Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
- Usage-based charges (tolls, fuel shortfall, traffic fines)
What documents do I need to pick up a van hire in Florida?
To pick up a van hire in Florida, you must bring all of the following physical documents to the counter:
- A valid, unexpired driver’s licence in the main driver’s name
- A major credit card with the driver’s name printed on the card, for the authorisation hold
- A passport or valid government-issued photo ID
- Your booking confirmation or printed voucher
- Round-trip flight or cruise tickets (required for international visitors at airport locations)
If your driver’s licence uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), you must also carry an International Driving Permit (IDP) as a translation alongside your original licence. The IDP is not a standalone document and will not be accepted without the original licence.
Florida hire counters for 12- and 15-passenger vans may also require a valid insurance certificate showing at least US$1,000 in excess liability cover. All documents must be physical originals; digital copies are not accepted at the van hire counter.
What is the minimum age to hire a van in Florida?
The minimum age to hire a van in Florida is 21, but drivers under 25 will be charged a young-driver surcharge on top of the van hire rate.
In Florida, the typical young-driver surcharge is approximately US$20 to US$25 per day for drivers aged 21 to 24, payable at the counter. Drivers must be at least 25 to avoid this fee entirely.
There is an important vehicle-class restriction to be aware of: vans, minivans, and most large passenger vehicles are generally restricted to hirers aged 25 and older at most Florida locations. This means that even if a driver aged 21 to 24 is eligible to hire a standard car, the van category may not be available to them depending on the partner brand and location.
If you are between 21 and 24 and planning a van hire in Florida, contact the hire counter in advance to confirm availability for your specific van class, as fleet restrictions vary by brand and airport.
Are there toll roads I should know about when driving a van in Florida?
Yes, Florida has an extensive network of toll roads that van hire drivers will almost certainly encounter, especially around Orlando, Miami, Fort Lauderdale, and Tampa.
Florida's toll system is almost entirely cashless. Roads use electronic transponders or plate-based billing (called Toll-by-Plate), where cameras photograph the van's licence plate and the charge is billed to the hire company, which then passes it to you along with administrative fees.
Common toll roads your van hire may use include:
- Orlando area: SR-528, SR-417, SR-408
- Miami area: Florida Turnpike, I-95 Express Lanes
- Tampa area: Selmon Expressway and regional toll roads
Estimated daily toll costs for a van hire in Florida range from approximately US$3 to US$20 depending on your route and how frequently you use toll roads. A one-way drive between Orlando and Miami on the Florida Turnpike can cost approximately US$15 to US$30.
At the hire counter, you will typically be offered an unlimited toll package costing approximately US$11 to US$15 per day. If you decline, tolls are still captured and billed to your card after the hire ends, often with added processing fees. Charges may appear days or weeks after you return the van.
Can I get a cashback refund on tolls paid during my van hire in Florida?
Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Florida van hire.
Given that Florida's toll roads are nearly all cashless and van hires frequently travel routes like the Florida Turnpike, SR-528, or I-95 Express Lanes, toll costs can add up quickly. This benefit helps offset those charges.
To claim your Tolls Cashback after your Florida van hire:
- Email [email protected] within 30 days of returning the van
- Use the subject line: Tolls Cashback - HOLA[your confirmation number]
- Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a toll invoice or statement showing charges paid
The refund is calculated as the lesser of the actual tolls you paid or 5% of your booking total. For example, if your van hire booking totalled US$800, the maximum cashback is US$40. If you paid US$25 in tolls, you receive US$25 back. Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval. Submissions received after 30 days are not accepted.
How does the toll billing work if I don't buy a toll package for my Florida van hire?
If you decline the unlimited toll package at the hire counter in Florida, your van's licence plate will be photographed each time you pass through a cashless toll gantry. This is called Toll-by-Plate billing.
Because Florida's toll roads are almost entirely cashless, manually paying at a booth is rarely an option for van hire drivers. The toll agency sends the invoice to the hire company as the registered vehicle owner, and the company then charges the toll amount to your credit card along with administrative or processing fees.
Key things to know about pay-per-use toll billing on a Florida van hire:
- Administrative fees vary by brand: Hertz charges approximately US$9.99 per day on days tolls are incurred if you declined the programme; Avis and Budget charge approximately US$6.95 per day (capped at US$34.75 per month); Enterprise charges approximately US$4.95 per day via TollPass
- Charges often appear days or weeks after you return the van, as toll agencies process invoices in batches
- If you plan to use your own Florida Toll Pass or visitor transponder, inform the counter agent at pickup so they can deactivate the van's built-in device and prevent duplicate charges
Reviewing the toll programme terms before signing the hire agreement is strongly recommended for any Florida van hire.
Which hire brands offer van hires at Florida airports?
Several major hire brands offer van hires at airports across Florida, including Avis, Budget, Enterprise, and Hertz. These partners operate at Florida's busiest airports, including Orlando International (MCO), Miami International (MIA), Fort Lauderdale-Hollywood (FLL), Tampa International (TPA), Jacksonville International (JAX), and West Palm Beach (PBI).
Van availability in Florida is more limited than standard car categories and is concentrated in high-demand tourist hubs like Orlando, Miami, Fort Lauderdale, and Tampa. Because van fleet sizes are smaller relative to demand from groups and events, availability can be inconsistent, particularly during peak travel periods such as holidays and school holidays.
Typical van models available at Florida airport locations include:
- Minivans: Chrysler Pacifica, Honda Odyssey (seats 7 to 8)
- 12 to 15 passenger vans: Ford Transit, Chevrolet Express
- Sprinter-style vans at select locations
Pricing for a 12-passenger van hire in Florida typically ranges from approximately US$120 to US$250 per day or US$750 to US$1,450 per week, varying by season, location, and demand. Airport van hire locations generally carry higher fees than off-airport alternatives. Booking your Florida van hire well in advance is strongly recommended to secure availability.
Is a credit card required to pick up a van in Florida?
Yes, a physical major credit card in the main driver’s name is required to pick up a van in Florida. Debit cards, prepaid cards, and virtual or digital wallet cards are not accepted for the authorisation hold.
At pickup, the hire partner places a temporary authorisation hold on your credit card. For a van hire in Florida, this hold is typically in the range of US$300 to US$400 for standard vehicles, though it may be higher for larger passenger vans or premium classes. The hold reduces your available credit until the hire company releases it after you return the van, and your bank may take up to 15 working days to reflect the release.
Important things to prepare before your Florida van hire pickup:
- The card must have the driver’s name physically printed on it
- The name on the card must match the name on your driver’s licence and hire agreement
- Ensure your card is enabled for in-person transactions and has sufficient available credit to cover the hold plus any expected charges
- If you are travelling internationally, notify your bank to prevent fraud blocks on the authorisation
- Bring a backup credit card in your name in case your primary card is declined
Even if you prepaid your Florida van hire booking online, you must still present a physical credit card at the counter for the deposit hold.
What insurance cover do I need for a van hire in Florida?
For a van hire in Florida, two main types of cover are worth understanding before you arrive at the counter.
Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) covers damage to the hire van itself from a collision, theft, or vandalism. A deductible may apply unless your booking confirmation explicitly states zero excess. CDW and LDW do not cover damage you cause to other vehicles or people.
Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the van. In the United States, not all states require hire companies to include state-minimum liability by default. Florida van hire drivers are strongly encouraged to add supplementary liability cover, especially when driving a large passenger van with multiple occupants.
For 12- and 15-passenger van hires in Florida specifically, some hire partners require you to present a valid insurance certificate showing at least US$1,000 in excess liability at pickup.
Additional cover options available at the Florida hire counter may include:
- Personal Accident Insurance (PAI) for your own injuries
- Personal Effects Cover (PEC) for belongings inside the van
- Premium Roadside Assistance
Always review your booking confirmation to see which protections are already included in your rate before accepting add-ons at the counter.
What is the fuel policy for van hires in Florida?
Van hires in Florida follow a Full-to-Full fuel policy. You receive the van with a full tank and must return it full to avoid fuel charges.
At pickup, check the fuel gauge with the hire agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and fuel gauge before leaving the lot.
When returning your Florida van hire:
- Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive
- Keep your final fuel receipt showing the date, time, and station address
- Take a photo of the full gauge at the station as evidence
- For after-hours van returns, leave the receipt in the key drop envelope and keep a copy
If you return the van below the recorded starting level, the hire partner will charge you for the fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. Fuel stations are available near major Florida airport hire return areas, including along SR-528 near Orlando International and in the vicinity of Miami International and Fort Lauderdale airports.
If the van was not full at pickup, ask the agent to record the exact level on the agreement and return it at that same level to avoid any dispute.
Can I add an additional driver to my Florida van hire?
Yes, you can add an additional driver to your Florida van hire, either as an included benefit or for a daily fee paid at the counter, depending on your rate.
Check your booking confirmation for the line "Additional driver free of charge." If it appears, the first additional driver is included at no extra cost. If it does not appear, the following daily fees typically apply at Florida hire counters:
- Avis, Budget, and Payless: approximately US$13 per day, capped at US$65 per hire
- Hertz, Dollar, and Thrifty: approximately US$13.50 per day, capped at US$189 per hire
- Alamo, National, and Enterprise: approximately US$15 per day
All additional drivers must be present at the Florida hire counter at pickup with a valid driver’s licence and any required ID. They must sign the hire agreement. If an additional driver is not listed on the agreement and drives the van, insurance protections such as CDW and LDW may not apply.
Age rules also apply: for Avis, Budget, and Payless, additional drivers must generally be at least 25 years old. For van hires specifically, age restrictions on additional drivers may be stricter than for standard car categories. Confirm requirements with the counter agent at pickup.
Can I return my Florida van hire to a different city?
Yes, one-way van hires in Florida are possible, allowing you to pick up the van in one city and return it to a different location, but a drop-off fee typically applies and availability depends on the route and partner brand.
Common one-way van hire routes within Florida, such as Orlando to Miami or Fort Lauderdale to Tampa, generally carry a drop-off fee. The amount varies by distance, vehicle class, season, and the hire partner. Larger vans tend to have higher repositioning fees than standard cars.
How the drop-off fee works:
- The fee is shown during the booking process under the "To pay at destination" section
- It is not included in your prepaid rate and must be paid at the counter
- It is not covered by No Extra Charges© unless it was not disclosed during booking
- Changing your return location after booking may reprice the hire and recalculate the fee
Some short-distance routes within Florida, such as Miami International to Orlando International, may not incur a drop-off fee at all. Always check the details page during booking to confirm whether your specific Florida van hire route carries this charge before completing your reservation.
What local taxes and fees should I expect on a van hire in Florida?
Van hires in Florida are subject to several state and local fees on top of the base hire rate. Understanding these charges helps avoid surprises at the counter.
Florida applies a hire car surcharge to for-hire passenger vehicles, including vans, for the first 30 days of a hire. This surcharge is collected by the hire company at pickup. The exact percentage varies, but it is a state-mandated fee that applies to all van hires in Florida regardless of the partner brand.
At airport locations, additional fees commonly added to Florida hire invoices include:
- Airport Concession Recovery Fee (ACRF): charged by the hire company to recover the cost of operating at the airport
- Customer Facility Charge (CFC): funds the airport's consolidated hire car facility
- Vehicle Licence Recovery Fee (VLRF): covers the cost of registering the fleet
- State and local sales taxes on the hire total
If your booking confirmation shows "Taxes and Fees: Included," these charges should be covered in your prepaid rate and you should not be billed again at the Florida hire counter. If you are charged for items already marked as included, Hola Car Rentals' No Extra Charges© Coverage applies. Keep all paperwork and contact support after the hire ends.
Is travel assistance included with my Florida van hire?
Yes, most Hola Car Rentals bookings include travel assistance coverage provided by Terrawind Global Protection, and this applies to your Florida van hire as well. However, this benefit is not available to residents of the United States or Canada.
For eligible hirers driving a van in Florida, the travel assistance coverage typically includes:
- Travel and medical insurance for up to 5 passengers
- Legal assistance in the event of a road accident
- Compensation for luggage lost by the airline
- Flight cancellation insurance
This coverage is particularly relevant for van hires in Florida given that large passenger vans travel on busy expressways such as the Florida Turnpike, I-95, and SR-528, where incidents involving multiple occupants can have significant medical and legal implications.
If you need to use travel assistance during your Florida van hire, contact Terrawind 24 hours a day, 7 days a week:
- Phone (toll-free or collect): +1 888 980 9992
- WhatsApp: +1 208 910 1001
- Email: [email protected]
Provide your full name, your Hola Car Rentals confirmation number, your current location, and a brief description of the situation. Always contact assistance before incurring medical or legal expenses, as some reimbursements require prior authorisation. Check your booking confirmation for the exact coverage terms applicable to your Florida van hire.
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