Van Hire
in Tampa

Hola Car Rentals is the only premium partner of the top car hire brands operating in Tampa, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Tampa.

No. With Hola Car Rentals, all costs and charges for your booking in Tampa are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Tampa charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Yes, Tampa has active toll roads and nearly all of them are cashless, so your van will need an electronic toll device or plate-based billing to pass through.

The main toll road in the Tampa area is the Selmon Expressway, along with several regional toll roads connecting the city to surrounding areas. Estimated toll costs for a van hire in Tampa run approximately US$3 to US$10 per day depending on your route and how frequently you use toll roads.

At the pickup counter you will typically have two options:

• Unlimited toll package: approximately US$11 to US$15 per hire day, covering all toll usage during your hire period
• Pay per use: the hire company charges the actual toll amount plus daily or administrative processing fees, billed to your credit card after the hire

If you prefer to manage tolls yourself, you can opt out of the hire company programme at pickup and purchase a Florida visitor toll pass. If you do this, inform the counter agent so they can deactivate the van's default toll device and prevent duplicate charges.

Note that some toll charges may appear on your card days or even weeks after you return the van in Tampa, as toll agencies process invoices in batches.

Florida uses SunPass and E-PASS as its primary electronic toll collection systems, and virtually all toll roads in the Tampa area are cashless, meaning your van will pass through gantries that read a transponder or photograph the licence plate.

When you pick up your van in Tampa, the vehicle will already have an electronic toll device installed or a plate-based billing system active. You do not need to bring your own transponder. The two main billing approaches are:

• Transponder installed inside the van: reads automatically at every cashless gantry
• Toll-by-Plate (also called Pay-By-Plate): a camera photographs the van's licence plate and the toll is billed to the hire company, which then passes the charge to you along with an administrative fee

If you already own a SunPass or E-PASS transponder, you may be able to use it in your Tampa van hire. Inform the counter agent at pickup, ask them to deactivate the vehicle's default device, and confirm the process to avoid being charged twice for the same toll.

Do not move any toll device from one vehicle to another, as this can result in penalties.

To pick up a van hire in Tampa you must present a complete set of physical documents at the counter. Digital copies are not accepted.

• Valid driver’s licence (original, unexpired, physical card) in the main driver’s name
• International Driving Permit (IDP) if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic; an IDP is also recommended if your licence is not in English
• Major credit card with the driver’s name printed on the physical card, used for the security deposit hold
• Passport or valid government photo ID
• Booking confirmation or printed voucher if required by your rate
• Round-trip flight or cruise tickets (required for visitors travelling internationally)

The IDP is a translation document only and must always be carried alongside your original licence. It is not a standalone licence and will not be accepted without it.

For the van hire deposit in Tampa, debit cards and prepaid cards are not accepted. You must have a major credit card in the main driver’s name with sufficient available credit to cover the hold, which is typically US$300 to US$400 for standard vehicles in the United States. Vans and larger vehicle classes may require a higher hold amount.

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Tampa van hire.

Tampa's toll roads, including the Selmon Expressway and regional expressways, can add up to US$3 to US$10 per day to your costs. The cashback benefit helps offset those charges after your hire ends.

To claim your cashback after returning the van in Tampa:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals reservation confirmation, the signed hire agreement, and a toll invoice or statement showing the charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for the booking

The refund is issued to the same payment method used for your reservation and typically processes within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted. This benefit applies to toll charges only and does not cover traffic fines or administrative fees.

The minimum age to hire a van in Tampa without a young-hirer surcharge is 25. Drivers aged 21 to 24 may be able to hire certain vehicle classes but will pay a daily underage fee, and vans are typically restricted to hirers aged 25 and older.

Van and minivan categories are among the vehicle classes that most hire partners in Tampa restrict to drivers 25 and above, for risk and insurance reasons. If you are under 25 and need a large vehicle, contact customer service before booking to confirm availability.

Young-hirer surcharge amounts vary by partner in Tampa:

• Avis, Budget, and Payless: US$13 per hire day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per hire day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

Regardless of age, all drivers collecting a van in Tampa must present a valid driver’s licence, a major credit card in their name for the security deposit, and any required International Driving Permit if their licence uses a non-Latin alphabet.

Van hires in Tampa follow a Full-to-Full fuel policy by default. You receive the van with a full tank and must return it full to avoid fuel charges.

At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge before leaving the lot.

When returning your van in Tampa:

• Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full before you arrive
• Keep the fuel receipt showing the date, time, and station address
• Take a photo of the full gauge at the pump as evidence
• For after-hours returns, leave the receipt in the key envelope and keep a copy

If you return the van in Tampa without a full tank, the hire company may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. Using the correct fuel type is also important, as wrong-fuel incidents are not covered by the fuel policy and may generate additional charges.

For a van hire in Tampa, the security deposit is placed as a temporary authorisation hold on your credit card at pickup. For standard vehicles in the United States the typical hold is US$300 to US$400, but vans and larger vehicle classes often require a higher authorisation amount.

The hold is not a charge. It reduces your available credit until the hire company releases it after you return the van. Your bank controls how quickly the hold disappears from your statement, which can take up to 15 working days after release.

Important requirements for the deposit on your Tampa van hire:

• The credit card must be a major card (Visa, Mastercard, Amex, etc.) with the driver’s name printed on the physical card
• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit
• The card must be in the main driver’s name, not a third party’s name
• You must have sufficient available credit to cover the hold plus any expected charges

If your primary card is declined at the Tampa counter, you may use a second credit card in your own name. Bring a backup card as a precaution, and set a travel notice with your bank before arriving to prevent fraud blocks on an in-person authorisation.

Yes, van hires in Tampa can include Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) depending on the rate plan you select. Your booking confirmation will show which protections are included.

CDW and LDW reduce your financial liability for damage to the van caused by a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. These coverages do not protect third parties.

For third-party liability, which covers bodily injury or property damage you may cause to others while driving the van in Tampa, you can add Liability Insurance Supplementary (LIS or SLI) to your booking. Florida does not universally require hire companies to include state-minimum liability, so reviewing your confirmation carefully is important.

Common exclusions that apply to van hires in Tampa:

• Damage caused by prohibited use such as off-road driving, DUI, or unauthorised drivers
• Tires, wheels, undercarriage, and roof damage (unless a specific add-on covers these)
• Incidents not reported promptly to the hire partner
• Drivers not listed on the hire agreement

All additional drivers must be added to the agreement at the Tampa counter and must be present at pickup with a valid licence.

Yes, you can add an additional driver to your van hire in Tampa, either at no cost if your rate includes it or for a daily fee paid at the counter.

Check your booking confirmation for the line that reads "Additional driver free of charge" or "Additional driver included." If it is not listed as included, the daily fees in Tampa vary by partner:

• Avis, Budget, and Payless: US$13 per hire day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per hire day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

The additional driver must be present at the Tampa pickup counter. They must bring their own valid driver’s licence and any required International Driving Permit. Both the main driver and the additional driver must sign the hire agreement before leaving with the van.

Only drivers listed on the agreement are covered by the van's CDW, LDW, and liability protections. Anyone who drives the van in Tampa without being named on the contract may void those coverages entirely.

Most bookings include travel assistance provided by Terrawind Global Protection, which can be useful if you experience a medical emergency or other covered incident while driving your van in Tampa or on Florida's highways.

Core benefits typically included are:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This cover is designed for travellers who are abroad and does not apply to residents of the United States or Canada. If you are a US or Canadian resident hiring a van in Tampa, this benefit does not qualify for you.

If you need assistance during your Tampa van hire, contact Terrawind 24 hours a day:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. This travel assistance does not cover damage to the van itself (that is CDW or LDW) or liability to third parties (that is LIS or SLI).

Yes, one-way van hires in Tampa are possible, but a drop-off fee may apply when you return the van to a location different from where you picked it up.

The drop-off fee is set by the hire partner and varies based on the route, distance, vehicle class, and season. Vans and larger vehicle classes can carry higher repositioning fees than standard cars. The fee is listed under the "To pay at destination" section during checkout and on your booking confirmation, so you will always see it before completing your reservation.

Common one-way patterns for Tampa van hires:

• Tampa to another Florida city (such as Orlando or Miami): a drop-off fee typically applies and varies by distance
• Tampa airport to Tampa centre: often no drop-off fee for same-city returns
• Tampa to another state: a drop-off fee usually applies and may be higher for long-distance routes

Cross-border one-way hires (for example, returning a van hired in Tampa to a location outside the United States) are often restricted or not permitted depending on the partner. Always confirm cross-border rules on your booking confirmation before driving across state or country lines.

If the counter charges a drop-off fee that was not disclosed on your confirmation, keep all paperwork and contact support after the hire ends.

Yes, van hires picked up at Tampa International Airport or other Tampa locations are subject to local hire taxes and airport-related fees that may be due at the counter depending on your rate plan.

Common charges that can appear on a Tampa van hire include:

• Florida state hire tax
• Airport Concession Recovery Fee (ACRF or CFC), which hire companies charge to recover the cost of operating at the airport
• Vehicle Licence Recovery Fee (VLRF), covering fleet registration costs
• Tourism or county surcharges specific to Hillsborough County

Whether these fees are prepaid in your booking or due at pickup depends on your rate. Check your confirmation for the sections labelled "Taxes and Fees: Included" or "Total to pay at destination." If your confirmation shows taxes and fees as included, you should not be billed again at the Tampa counter for those same items.

Vans are larger vehicles and may carry slightly higher fee bases than compact cars, since some fees are calculated as a percentage of the hire rate or as a flat daily charge. Review the itemised pre-contract at the counter before signing to confirm all charges match your booking confirmation.

If you return your van in Tampa after the agreed drop-off time, the hire company may charge you for extra hours or an additional day, plus a late return fee depending on the partner's policy.

Most hire partners in Tampa offer a grace period of approximately 30 minutes after the scheduled return time. If you exceed that window, charges for extra time begin to apply. The exact grace period and fee structure are set by the hire company and will be shown on your hire agreement.

To avoid late return charges on your Tampa van hire:

• Plan your final refuel stop within 10 miles or 15 km of the return location so you are not delayed searching for a petrol station
• Account for Tampa traffic when estimating your return drive time
• If you know you will be late, contact the hire partner directly using the number on your hire agreement as early as possible
• If you need more days, request an extension through the hire partner before your scheduled return time

Returning the van earlier than agreed does not automatically generate a refund for unused days on prepaid rates. Early return policies vary by partner, so check your confirmation or contact support if you plan to return the Tampa van ahead of schedule.