Van Hire
in Orlando

Hola Car Rentals is the only premium partner of the top car hire brands operating in Orlando, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Orlando.

No. With Hola Car Rentals, all costs and charges for your booking in Orlando are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Orlando charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Your hire van pickup at Orlando International Airport (MCO) is handled entirely on-airport, with no shuttle required.

• Terminals A and B: Follow signs to Ground Transportation on Level 1. Hire counters are located there, and your van will be in the adjacent garage a short walk away.
• Terminal C: Counters are on Level 4. After completing paperwork, walk to Garage C to collect your van.

From baggage claim to the counter takes roughly 5 to 10 minutes, and the walk from the counter to your van bay takes another 2 to 5 minutes. Elevators and escalators are available throughout. Check your booking confirmation for the operating brand name, then match it to the signage at the counter level for your terminal.

Yes, Orlando has several toll roads you will likely encounter when driving a van in the area.

Common toll roads around Orlando include SR-528, SR-417, and SR-408. Estimated toll costs for a typical day of driving in Orlando range from approximately US$5 to US$15, depending on your route and how frequently you use toll roads.

Almost all toll roads in Florida are cashless, meaning there are no coin booths. Your hire van will already have an electronic toll device or a plate-based billing system installed. At the counter you will typically have two options:

• Unlimited toll package: approximately US$11 to US$15 per hire day in Florida, covering all tolls during your rental period.
• Pay per use: the hire company charges the actual toll amount plus daily or administrative processing fees, billed to your credit card after the hire ends.

If you prefer to use your own visitor toll pass, inform the counter agent so they can deactivate the van's default device and prevent duplicate charges. Note that toll charges sometimes appear on your statement days or even weeks after you return the van, as toll agencies process invoices in batches.

To pick up a hire van in Orlando, you must bring the following physical documents to the counter:

• A valid, original driver’s licence (not a digital copy).
• A major credit card with the main driver’s name printed on the card, used for the authorisation hold.
• A passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher if required by your hire partner.
• Round-trip flight or cruise tickets (required for visitors from outside the United States).

If your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory and must be carried alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and is not valid without your original licence.

All documents must be physical. Digital versions shown on a phone or tablet are not accepted at the Orlando hire van counter.

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Orlando hire van period.

Given that Orlando routes such as SR-528, SR-417, and SR-408 are cashless toll roads, you will almost certainly encounter toll charges during your trip. The cashback benefit helps offset those costs.

Here is how it works:

• Pay your tolls normally during the hire, either through the van's toll device programme or your own visitor pass.
• After returning the van, email [email protected] within 30 days.
• Include your Hola Car Rentals reservation confirmation, the signed hire agreement, and a toll invoice or statement showing the charges paid.

The refund is issued to the original payment method used for your booking and typically processes within 7 to 10 business days after approval. For example, if your booking total is US$600, the maximum cashback is US$30. If you paid US$18 in tolls, you receive US$18 back. Submissions received after 30 days are not accepted.

The minimum age to hire a van in Orlando without a young-renter surcharge is 25. Drivers aged 21 to 24 may hire but will be charged a daily underage fee, and most van and minivan categories are restricted to renters aged 25 and older.

This vehicle-class restriction is important: vans and minivans are specifically listed among the categories that require the renter to be at least 25. If you are under 25 and need a large vehicle for your Orlando trip, contact customer service before booking to confirm availability and applicable fees.

Regardless of age, all renters must present:

• A valid driver’s licence in good standing.
• A physical major credit card in the main driver’s name for the authorisation hold.
• An International Driving Permit (IDP) if the licence uses a non-Latin alphabet.

Florida does not have the same 18-plus exception that New York and Michigan have, so the standard 25-minimum policy applies to hire vans in Orlando.

Van hires in Orlando follow a Full-to-Full fuel policy. You receive the van with a full tank and must return it full to avoid additional charges.

Here is what to do at each stage:

• At pickup: check the fuel gauge with the agent, take a photo of the dashboard, and confirm the starting level is recorded on the hire agreement.
• During the hire: use the correct fuel type for your van and keep fuel receipts.
• Before return: refuel within approximately 10 miles or 15 km of the Orlando return location so the gauge does not drop below full before you arrive.

If you return the van with less fuel than recorded at pickup, the hire company may charge you for the shortfall at their own refuelling rate, which is typically higher than pump prices, plus a service fee. Taking a photo of the full gauge just before returning the van gives you evidence if a dispute arises. For after-hours returns, leave the receipt in the key envelope and keep a copy for yourself.

You need a physical major credit card with the main driver’s name printed on the card to cover the authorisation hold on your Orlando hire van.

Key points to keep in mind:

• The card must be a credit card with a line of credit, not a debit card, prepaid card, or virtual card.
• The name on the card must match the main driver on the hire agreement.
• Digital wallets such as Apple Pay or Google Pay are not accepted for the deposit hold.
• For a van or larger vehicle class in Orlando, the hold is typically in the range of US$300 to US$400, though the exact amount is set by the hire company at the counter and may be higher for premium or larger vehicles.

The hold temporarily reduces your available credit but is released after you return the van, provided all hire terms are met. Your bank controls how quickly the hold disappears from your statement, which can take up to 15 business days. Bringing a backup credit card in your name is a good precaution in case your primary card is declined.

Yes, you can add an additional driver to your hire van in Orlando, either at no cost if your rate includes it or for a daily fee paid at the counter.

Check your booking confirmation for the line that reads "Additional driver free of charge." If it is not listed, the following daily fees typically apply:

• Avis, Budget, and Payless: US$13 per day plus taxes, capped at US$65 plus taxes.
• Hertz, Thrifty, and Dollar: US$13.50 per day plus taxes, capped at US$189 plus taxes.
• Alamo, National, and Enterprise: US$15 per day plus taxes.

The additional driver must be present at the Orlando pickup counter with a valid driver’s licence and must sign the hire agreement. Only drivers listed on the agreement are covered by the van’s protections such as CDW and liability cover. If someone drives the van who is not named on the contract, cover may be void. Note that for Avis, Budget, and Payless, additional drivers must generally be at least 25 years old at pickup.

Yes, most bookings include travel assistance through Terrawind Global Protection, which can help if an unexpected situation arises during your Orlando hire, such as a medical emergency or a flight cancellation on your way to or from the trip.

Core benefits typically include:

• Travel and medical cover for up to 5 passengers.
• Legal assistance in the event of an accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

To reach assistance 24 hours a day, call +1 888 980 9992 or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not cover damage to the van itself (that is handled by CDW or LDW) or third-party liability (covered by LIS or SLI). It also does not apply to residents of the United States or Canada. Check your booking confirmation for the exact terms and coverage limits that apply to your reservation.

When hiring a van in Orlando, you have two main types of protection to consider, and they cover different things.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) covers damage to the van itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS or SLI) covers bodily injury and property damage you may cause to others while driving the van in Orlando. Some U.S. states require a minimum level of liability cover, but not all do. Adding supplementary liability up to US$300,000 is strongly recommended for hire vans, especially when carrying multiple passengers.

Neither cover applies to drivers not listed on the hire agreement, so make sure every person who will drive the van is added at the Orlando counter. Review your booking confirmation to see which protections are already included in your rate before deciding whether to add anything at the counter.

Yes, one-way hire vans from Orlando to a different city are possible, but a drop-off fee typically applies and the amount varies by route, hire company, and vehicle class.

Here is what to expect:

• The drop-off fee is shown during the booking process under the "To pay at destination" section. If no fee appears, the route does not carry one.
• Fees are route-specific. A short route such as Orlando to Miami may carry a lower fee than a cross-state or cross-country one-way.
• Vans and larger vehicle classes can carry higher repositioning fees than smaller cars because they are more costly to move.
• Cross-border one-ways, such as driving the van from Orlando into another country, are often restricted or require prior approval from the hire partner.

The drop-off fee cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed on your confirmation. If you change your return location after booking, expect the fee to be recalculated. Always confirm the fee on your booking confirmation before pickup.

The best way to avoid unexpected toll charges on your Orlando hire van is to decide at the counter how you want to handle tolls before you drive off.

Your main options are:

• Purchase the unlimited toll package offered by the hire company. In Florida this costs approximately US$11 to US$15 per day and covers all toll usage during your hire, with no per-toll administrative fees added.
• Opt out and pay tolls yourself using a visitor toll pass such as Florida's Toll Pass. If you do this, ask the counter agent to deactivate the van's built-in toll device to prevent duplicate charges.
• Do nothing and let the hire company bill tolls per use. This means the actual toll amount plus daily or administrative processing fees will be charged to your card, sometimes weeks after you return the van.

Orlando toll roads such as SR-528, SR-417, and SR-408 are fully cashless, so you will pass through toll gantries whether or not you have a transponder. Keeping your toll receipts or invoices also lets you claim Tolls Cashback of up to 5% of your booking total after returning the van.

If you return your Orlando hire van later than the agreed time, most hire companies allow a grace period of approximately 30 minutes. After that window, extra hours or an additional day may be charged, along with a possible late fee.

If you need to return the van early, be aware that prepaid rates are generally non-refundable for unused days. The hire company may reprice the hire based on the shorter period, which could result in a higher daily rate than your original booking.

If you need more time with the van during your Orlando trip, contact the hire company directly using the number on your hire agreement to request an extension. Availability is not guaranteed, and the extension rate may differ from your original rate.

Counter hours at Orlando International Airport (MCO) vary by brand. If you are returning the van outside normal hours, follow the after-hours key-drop instructions provided in your hire agreement and keep a photo of the van's condition and fuel gauge at the time of return.