Payless Car Hire
in Newark

Hola Car Rentals is the only premium partner of the top car hire brands operating in Newark, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Newark.

No. With Hola Car Rentals, all costs and charges for your booking in Newark are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Newark charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Payless counter at Newark Liberty International Airport (EWR) is located at 132 Carson Rd, 3rd Floor, Newark, NJ 07114, inside the off-terminal Rental Car Centre.

How to reach the Payless counter depends on which terminal you arrive at:

• Terminal A (new): Follow airport signs to the hire car facility, cross the sky bridge into the garage, then take the escalator to the 3rd floor. The Payless counter is at the end of the Budget counter.
• Terminals B and C: From baggage reclaim, follow signs to the AirTrain and exit at Terminal A. Go downstairs to the exit, follow parking garage signs to the right, walk straight approximately 5 minutes to the 1st floor lobby, then take the escalator to the 3rd floor Payless counter.

Because the Payless facility is off-terminal, plan extra time after baggage reclaim. The AirTrain ride plus the walk to the 3rd floor counter can add 20 to 30 minutes to your arrival process at Newark.

The Payless counter at Newark Liberty International Airport (EWR), located at 132 Carson Rd in Newark, NJ, operates 24 hours a day, 7 days a week, and also offers 24-hour drop-off.

This means you can pick up or return your Payless hire at any time, which is especially useful if your flight arrives late at night or departs very early in the morning.

Even so, it is a good idea to confirm hours on your booking confirmation before travel, as hours can occasionally change on public holidays. If you arrive outside expected service windows, use the courtesy phone at the counter or contact the number listed on your hire agreement for assistance.

To pick up your Payless hire car in Newark, you must bring the following physical documents:

• Your original, unexpired driver’s licence in the main driver’s name.
• A major credit card with the driver’s name printed on the card, in the main driver’s name, for the authorisation hold. Debit and prepaid cards are not accepted.
• A valid passport or government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets (required for visitors travelling from abroad).

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory at the Newark Payless counter. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Payless counter in Newark.

Toll roads are very common around Newark and throughout New Jersey, and nearly all are cashless. When you pick up your Payless hire at Newark, the vehicle will already include an electronic toll device compatible with E-ZPass, the primary toll system used on the New Jersey Turnpike, Garden State Parkway, and Atlantic City Expressway.

At the Payless counter in Newark you will typically have two options:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$25 per day, covering all tolls during the hire period.
• Pay per use: if you decline the package, Payless will charge you the actual toll amounts plus administrative processing fees after the hire ends. Tolls can appear on your card days or even weeks after you return the car.

Common toll costs in the Newark area include:

• New Jersey Turnpike (E-ZPass rate): starting at approximately US$0.95, increasing with distance.
• Garden State Parkway: at least US$1.90 for longer trips.
• NYC bridges and tunnels: approximately US$15 to US$25 per crossing.

If you drive into Manhattan's Congestion Relief Zone (south of 60th Street), an additional daily fee of approximately US$8.99 plus taxes applies automatically. You can also opt out of the hire toll programme and pay tolls manually online, but inform the Payless agent at Newark pickup so the default device can be deactivated to avoid duplicate charges.

Hiring from Payless at Newark Liberty International Airport (EWR) involves several layers of fees and taxes on top of the base rate. Newark is consistently ranked among the most expensive UK airports for hire cars, with average weekly costs significantly higher than comparable airports.

Typical charges added at the Newark Payless counter include:

• Airport concession recovery fee (ACRF): a percentage passed on by the hire company for operating at EWR.
• Customer facility charge (CFC): a per-day fee for use of the Rental Car Centre at 132 Carson Rd.
• Newark airport hire car tax: up to 5% of the total hire charge, which is specific to Newark and can be redirected to cover city operating deficits.
• New Jersey state and local taxes.

Combined, these surcharges can inflate the base rate by up to 40%. If your booking confirmation shows taxes and fees as included, you should not be billed again at the Payless counter in Newark. If unexpected charges appear, keep all paperwork and contact support after the hire ends.

Yes, all Hola Car Rentals bookings, including Payless hires in Newark, include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during the hire.

Given that Newark and New Jersey have some of the highest toll exposure in the United Kingdom, including the New Jersey Turnpike, Garden State Parkway, and NYC bridge and tunnel crossings, this benefit can add up meaningfully on a typical trip.

To claim your cashback after returning your Payless hire in Newark:

• Email [email protected] within 30 days of vehicle return.
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number].
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement from the Payless counter, and a toll receipt or statement showing charges paid during the hire.

Refunds are issued to the original payment method used for the booking and typically process within 7 to 10 working days after approval. Submissions received after 30 days are not accepted.

Yes, a major credit card in the main driver’s name with the driver’s name printed on the card is required at the Payless counter in Newark. Debit cards and prepaid cards are not accepted for the authorisation hold.

At pickup, Payless will place a temporary authorisation hold on your card. For standard vehicles in the United Kingdom, this hold is typically around US$300 to US$400, though the exact amount depends on the vehicle class and location. The hold reduces your available credit until it is released after you return the car.

A few things to keep in mind before arriving at the Newark Payless counter:

• The card must be physical. Virtual or digital-wallet-only cards are not accepted.
• The name on the card must match the main driver’s name on the hire agreement.
• Even if you prepaid your booking, you still need to present a physical credit card at pickup for the hold.
• Notify your bank of your travel plans to prevent fraud blocks on an in-person authorisation in Newark.
• Bring a backup credit card in case your primary card is declined.

Yes, Payless in Newark charges a young-driver surcharge for renters between the ages of 21 and 24. The standard fee for Payless is US$13 per hire day plus taxes, with a maximum charge of US$65 plus taxes for the hire period.

Drivers under 21 are generally not permitted to hire from Payless at Newark. New Jersey is not one of the states (New York and Michigan) that require hire companies to accept drivers aged 18 and older, so the standard minimum age applies.

Additional restrictions for under-25 renters at the Newark Payless counter include:

• Most vehicle classes are restricted. Economy, compact, and intermediate categories are typically available, while full-size, SUV, premium, luxury, and speciality vehicles generally require the driver to be 25 or older.
• For Payless, additional drivers must also be at least 25 years old at the time of pickup.

If you are 21 to 24 and booking a Payless hire in Newark, Budget for the daily surcharge and select an eligible vehicle class during the booking process.

Most Hola Car Rentals bookings, including Payless hires in Newark, include travel assistance provided by Terrawind Global Protection. This benefit covers up to 5 passengers and is designed for situations that can arise while travelling, such as a medical emergency on the New Jersey Turnpike or a flight cancellation affecting your Newark pickup.

Core benefits typically include:

• Travel insurance with medical cover for accidents and non-pre-existing illnesses.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

To get help 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit applies only to travellers who are not residents of the United Kingdom or Canada. UK and Canadian residents do not qualify for this cover. Travel assistance also does not cover damage to the Payless hire vehicle itself (that is handled by CDW/LDW) or liability to third parties (covered by LIS/SLI).

Yes, you can add an additional driver to your Payless hire in Newark, but the additional driver must be present at the counter at the time of pickup with their own valid driver’s licence.

For Payless hires in Newark, the additional driver fee is US$13 per hire day plus taxes, with a maximum charge of US$65 plus taxes. Some Hola Car Rentals rate plans include one additional driver at no extra cost. Check your booking confirmation for the line that reads additional driver free of charge to see if it applies to your reservation.

Key requirements for adding a driver at the Newark Payless counter:

• The additional driver must be physically present at pickup and sign the hire agreement.
• They must present a valid driver’s licence and, if required, an International Driving Permit.
• For Payless in Newark, additional drivers must be at least 25 years old.
• Both the main driver and the additional driver must sign the agreement before leaving the counter.

Only drivers listed on the hire agreement are covered by the vehicle’s protections. If someone not named on the contract drives the Payless car in Newark, coverage may be void.

Payless hires at Newark Airport follow a Full-to-Full fuel policy. You receive the car with a full tank and must return it full to avoid fuel charges.

If you return the Payless vehicle with less than a full tank, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than retail pump prices, plus an administrative service fee.

Tips for managing fuel on your Newark hire:

• At pickup, confirm the starting fuel level is recorded as full on the hire agreement and take a photo of the dashboard gauge.
• Refuel within approximately 10 miles of the Rental Car Centre at 132 Carson Rd in Newark before returning the vehicle.
• Be aware that petrol stations immediately adjacent to Newark Airport tend to charge a premium. Filling up a few miles away can save money.
• Keep your final fuel receipt showing the date, time, and station address in case of any dispute.
• For after-hours returns at the Newark Payless location, leave the receipt in the key envelope and keep a photo of the full gauge on your phone.

Yes, one-way hires are possible with Payless in Newark, but a drop-off fee typically applies when you return the vehicle to a location different from where you picked it up.

The drop-off fee for a Payless one-way hire from Newark varies depending on the destination city, the distance involved, the vehicle class, and the season. This fee is not included in the base rate and cannot be prepaid. It will appear under the to pay at destination section of your booking confirmation if it applies to your route.

A few things to keep in mind:

• Same-city returns (for example, Newark Airport to a centre in Newark) often carry no drop-off fee.
• Longer routes between states or regions will almost always include a one-way fee.
• Cross-border one-way hires (for example, returning the Payless car in Canada) are often restricted or carry significantly higher fees.
• Changing your return location after booking may reprice the hire and recalculate the drop-off fee.

Always review the to pay at destination section of your Hola Car Rentals confirmation before finalising a one-way Payless hire from Newark.

The insurance coverage included in your Payless hire at Newark depends on the rate plan you selected when booking through Hola Car Rentals. Your booking confirmation will list exactly what is covered.

Common coverage options for Payless hires in Newark include:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Payless hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible.
• Third-Party Liability (LIS/SLI/ALI): covers bodily injury and property damage you may cause to other people while driving the Payless car in Newark or New Jersey. Some UK states require a minimum level of liability, but not all do. Adding supplementary liability cover up to US$300,000 is strongly recommended.

CDW and LDW do not cover third parties. LIS/SLI does not cover damage to the Payless vehicle itself. These are separate protections and ideally should both be active on your hire agreement.

Coverage applies only to drivers named on the hire agreement. If someone not listed drives the Payless car in Newark, protections may be void. Always verify coverage details on the hire agreement at the counter before driving away.