National Car Hire in Virginia

Hola Car Rentals is the only premium partner of the top car hire brands operating in Virginia, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Virginia.

No. With Hola Car Rentals, all costs and charges for your booking in Virginia are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Virginia charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Yes, National uses an electronic toll programme in Virginia that works with the E-ZPass network, which is the primary toll system across the state.

When you pick up your National hire in Virginia, the vehicle will already have an electronic toll device installed. At the counter you can choose between two options:

• Enroll in National's TollPass programme at approximately US$4.95 per day, which covers unlimited toll transactions during your hire
• Decline the programme and pay tolls on a per-use basis, in which case National will charge each toll amount plus an administrative processing fee to your card after the hire ends

Virginia toll roads you are likely to encounter include the Pocahontas Parkway (US$4.85 for a standard car), the Chesapeake Expressway (US$4.00), and the Powhite Parkway (US$0.75). The I-66, I-495, I-95, and I-395 Express Lanes use dynamic pricing that changes based on real-time traffic.

If you drive a toll road without enrolling and without paying, the Virginia Department of Transportation will issue a violation notice by post, with consequences depending on the specific facility.

To collect your National hire in Virginia you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card (debit and prepaid cards are not accepted for the security deposit)
• A passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and not issued by an EU or EEA country, an International Driving Permit (IDP) is strongly recommended. An IDP is mandatory if your licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at the National counter in Virginia. Name mismatches between your licence, passport, and credit card are a common reason for problems at pick-up, so make sure all names match before you travel.

When you pick up a National hire in Virginia, the counter will place a temporary authorisation hold on your credit card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by location, vehicle class, and season.

A few important points to keep in mind:

• The hold is not a charge. It reduces your available credit temporarily and is released after you return the vehicle
• Your bank controls how quickly the hold disappears after release, which can take up to 15 working days
• Premium or speciality vehicles at National locations in Virginia may carry a higher hold amount
• Only a physical major credit card in the main driver’s name is accepted. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit

To avoid issues at the National counter in Virginia, notify your bank of your travel plans in advance, confirm you have sufficient available credit, and bring a backup credit card in your own name as a precaution.

Yes, you can get cashback on tolls paid during your National hire in Virginia through the Hola Car Rentals Tolls Cashback benefit, which is included with every booking.

Virginia has several toll roads including the E-ZPass network covering I-66, I-95, I-395, and I-495 Express Lanes, as well as the Pocahontas Parkway, Chesapeake Expressway, and Powhite Parkway. Any tolls you pay on these roads during your National hire in Virginia are eligible for reimbursement up to 5% of your total booking value.

To claim your cashback after returning your National vehicle in Virginia:

• Email [email protected] within 30 days of returning the car
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid

Refunds are processed to the original payment method and typically arrive within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted, so keep your toll receipts and submit promptly.

If you drive through a toll road in Virginia without paying while in your National hire, the Virginia Department of Transportation will issue a violation notice by post. The consequences depend on which toll facility issued the violation.

To avoid this situation, you have two main options at the National counter in Virginia:

• Enroll in National's TollPass programme at approximately US$4.95 per day, which handles all electronic toll transactions automatically on roads like the Pocahontas Parkway, Chesapeake Expressway, and the I-66 and I-95 Express Lanes
• Decline the programme and pay tolls manually where cash or credit card payment is available, though many Virginia toll roads are fully electronic with no cash option

If you do not enrol in a toll programme and drive through a cashless toll, National will typically charge the toll amount plus an administrative processing fee to your credit card after the hire ends. These charges can appear days or even weeks after you return the vehicle in Virginia.

Keep records of any toll roads you use during your National hire in Virginia, as this documentation will be useful if you need to dispute a charge later.

The minimum age to hire a car with National in Virginia without a young-driver surcharge is 25. Drivers aged 21 to 24 can hire but will be charged an additional daily underage fee at the National counter in Virginia.

For National hires in Virginia, the additional driver fee for under-25s is approximately US$15 per day plus applicable taxes. Key points to note:

• Drivers under 25 are restricted from hiring certain vehicle classes such as full-size SUVs, premium, luxury, convertible, and minivan categories
• Economy, compact, and intermediate vehicles are generally available to drivers aged 21 to 24
• Virginia does not have a state law requiring hires to drivers under 21, so the minimum age at National locations in Virginia is 21
• All standard requirements still apply regardless of age: valid driver’s licence, major credit card in the driver’s name, and required documents

If you are between 21 and 24 and planning to hire from National in Virginia, budget for the daily surcharge and confirm your chosen vehicle class is eligible before completing your booking.

Yes, National in Virginia charges an additional driver fee unless your booking confirmation explicitly states that an additional driver is included at no charge.

For National hires in Virginia, the standard additional driver fee is approximately US$15 per day plus applicable taxes. There is no stated cap for National, so the fee applies for every day of the hire.

To add an additional driver to your National hire in Virginia:

• The additional driver must be present at the National counter at pick-up in Virginia
• They must present a valid driver’s licence and meet the same document requirements as the main driver
• Both the main driver and the additional driver must sign the hire agreement
• The additional driver must meet the minimum age requirement. Drivers aged 21 to 24 may be subject to a young-driver surcharge on top of the additional driver fee

Only drivers listed on the hire agreement are covered by protections such as CDW and liability cover. Never allow an unlisted person to drive your National hire in Virginia, as this can void your cover and result in significant charges.

National uses a Full-to-Full fuel policy in Virginia. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

To follow the policy correctly during your National hire in Virginia:

• At pick-up, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Ask the National agent for the nearest petrol stations to the return location in Virginia
• Refuel within approximately 10 miles or 15 km of the return point so the gauge does not drop below full before you arrive
• Keep your final fuel receipt showing the date, time, and station address

If you return the National vehicle in Virginia with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. These charges can be significant, so refuelling near the return location is always the better option.

For after-hours returns at National locations in Virginia, leave your fuel receipt in the key envelope and keep a photo of the full gauge as evidence.

Yes, most Hola Car Rentals bookings include travel assistance cover provided by Terrawind Global Protection, and this applies to your National hire in Virginia. However, this benefit does not apply to residents of the United States or Canada.

If you are travelling to Virginia from outside North America and something goes wrong during your National hire, such as a medical emergency on the highway or a serious accident on the I-95 corridor, the travel assistance cover typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach the assistance line 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

This cover does not replace CDW or liability insurance for the National hire vehicle itself. Always check your booking confirmation for the exact terms and coverage limits that apply to your Virginia hire.

Yes, several major highways in Virginia use dynamic toll pricing, meaning the cost changes based on real-time traffic conditions during your National hire.

The roads with variable pricing you are most likely to encounter in Virginia include:

• I-66 between I-495 and Washington D.C., which operates as a fully electronic tolled system during peak hours with prices that fluctuate based on traffic volume
• I-495 Express Lanes, where tolls rise during congestion periods
• I-95 Express Lanes, with similar dynamic pricing
• I-395 Express Lanes near the Washington D.C. area

High Occupancy Vehicles with two or more passengers can use the I-66 Express Lanes free during tolling hours if the vehicle has an E-ZPass Flex transponder set to HOV mode. Your National hire vehicle will not have this setting by default, so standard toll rates will apply.

If you enrol in National's TollPass programme in Virginia at approximately US$4.95 per day, all dynamic toll charges are handled automatically. If you opt out, each toll plus an administrative fee will be billed to your card after the hire ends. Keep this in mind when planning routes through Northern Virginia.

Yes, one-way hires are generally possible with National in Virginia, but a drop-off fee may apply depending on your return location.

When booking a National hire that starts in Virginia and ends in a different state, the drop-off fee will be shown on the booking details page under the section labelled as payable at destination. This fee is set by National based on the specific route, distance, vehicle class, and season. It cannot be prepaid and is paid directly at the counter.

Typical patterns for National one-way hires from Virginia:

• Returning to a different city within Virginia may or may not carry a fee depending on the route
• Returning to a neighbouring state such as Maryland, Washington D.C., or North Carolina often carries a one-way fee
• Long-distance or cross-country returns typically carry higher fees

Cross-border hires outside the United States require prior authorisation from National and are subject to specific restrictions. Always confirm whether cross-border driving is permitted on your hire agreement before leaving Virginia.

If a drop-off fee appears on your National hire agreement that was not disclosed in your booking confirmation, keep all paperwork and contact support, as this may be covered under the No Extra Charges© guarantee.

When hiring from National in Virginia, you have several insurance and protection options to consider before and at the counter.

The main coverages available for your National hire in Virginia are:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the National hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible
• Third-Party Liability (LIS or SLI): covers bodily injury and property damage you may cause to other people while driving the National vehicle in Virginia. Some U.S. states require a minimum level of liability, but not all do. Adding supplementary liability up to US$300,000 is strongly recommended

CDW and LDW do not cover third parties. LIS and SLI do not cover damage to the National hire vehicle itself. These two coverages work together and are separate products.

Virginia does not have a congestion charge or emissions zone, but driving on the I-66 or I-95 Express Lanes without proper authorisation can result in fines that are not covered by any insurance product.

Always review your Hola Car Rentals booking confirmation before arriving at the National counter in Virginia to confirm which protections are already included in your rate.

Counter hours for National locations in Virginia vary by specific branch, airport, and season, and can change on public holidays. Your booking confirmation is the most reliable source for the exact hours of the National location where you are picking up in Virginia.

Key points to keep in mind when planning your National pick-up in Virginia:

• If your flight is delayed by less than 24 hours from your original pick-up time, National will hold your reservation. Arrive as soon as possible during service hours
• If a delay exceeds 24 hours, contact support promptly, as changes are not guaranteed and the booking may be forfeited without a refund if the window passes
• The standard grace period on return is approximately 30 minutes. Returning your National vehicle in Virginia after this window may result in charges for extra hours or days plus a late fee
• For after-hours returns at National locations in Virginia, follow the key-drop instructions provided on your hire agreement and keep a photo of the vehicle condition and fuel gauge

If you arrive at the National counter in Virginia and it is unexpectedly closed, use the courtesy phone at the rental area or contact the number listed on your hire agreement for assistance.