National Car Hire
in Newport News

Hola Car Rentals is the only premium partner of the top car hire brands operating in Newport News, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Newport News.

No. With Hola Car Rentals, all costs and charges for your booking in Newport News are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Newport News charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The National car hire counter at Newport News/Williamsburg International Airport (PHF) is located inside the terminal at 900 Bland Blvd, Newport News, VA 23602. After collecting your baggage, follow the signs to the hire car area across from baggage claim and proceed to the first floor counter to obtain your hire agreement and vehicle keys. There is no shuttle required, as the National counter is accessible with a short walk from the arrivals area.

Counter hours at the Newport News location are:

• Monday through Friday: 7:00 AM to 11:59 PM
• Saturday and Sunday: 8:00 AM to 11:30 PM

After-hours vehicle return is available at this Newport News location, so you can drop off your car outside of staffed hours. If you arrive after the counter closes, follow the return instructions on your hire agreement and leave the keys as directed.

Yes, Virginia uses E-ZPass as its primary electronic toll system, and National car hire vehicles in Newport News are equipped with an electronic toll device that works on E-ZPass-compatible roads throughout the state.

When picking up your National hire in Newport News, you can choose how to handle tolls:

• Enroll in the National TollPass programme at approximately US$4.95 per day, which covers your tolls automatically without stopping at booths
• Opt out and pay tolls manually where cash lanes are available, though many Virginia toll roads are fully cashless
• Pay per use: if you drive through a cashless toll without enrolling, National will charge the toll amount plus an administrative processing fee to your card after the hire

Common toll roads you may encounter when driving from Newport News include the Pocahontas Parkway (US$4.85 for a standard car) and the Chesapeake Expressway (US$4.00 for a standard car). The daily TollPass fee applies for every day of the hire regardless of whether you use a toll road that day, so consider your itinerary before enrolling. If you miss a toll without a programme, a violation notice may be issued by the Virginia Department of Transportation.

To pick up your National hire car in Newport News, you must present the following physical documents at the counter:

• A valid, unexpired driver’s licence with a photograph (digital licences are not accepted; the licence must be valid for the entire hire period)
• A major credit card in the main driver’s name with the name printed on the card, for the security deposit authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory at the National counter in Newport News. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be originals. The National desk in Newport News will not accept digital copies or photos of documents on a phone. Debit and prepaid cards are not accepted for the security deposit authorisation hold.

Yes, all bookings made through Hola Car Rentals, including National hires in Newport News, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire.

Virginia has several toll roads you may use from Newport News, including E-ZPass routes and cashless expressways. Any tolls you pay, whether through the National TollPass programme or directly, are eligible for the cashback claim.

To claim your Tolls Cashback after your Newport News hire:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
• Attach your Hola Car Rentals confirmation, the signed hire agreement from National, and a receipt or statement showing the toll charges paid

Example: if your booking total is US$400, the 5% cap is US$20. If you paid US$14 in tolls, you receive US$14 back. If you paid US$30 in tolls, you receive US$20 (the cap). Refunds are processed to your original payment method within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted.

Yes, a major credit card in the main driver’s name is required at the National counter in Newport News to cover the security deposit authorisation hold.

Key points to know before your Newport News pickup:

• The card must be a major credit card (Visa, Mastercard, Amex, etc.) with the driver’s name physically printed on it
• Debit cards, prepaid cards, and virtual or digital-only cards are not accepted for the deposit hold
• The hold is a temporary authorisation, not a charge, and reduces your available credit until released after the hire ends
• Typical deposit holds in the United Kingdom range from GBP 200 to GBP 300 for standard vehicles, though the exact amount is set by National at the Newport News counter
• Even if you prepaid your booking online, you must still present a physical credit card at pickup

It is advisable to bring a backup credit card in your name in case your primary card is declined. Also notify your bank of your travel plans to prevent fraud blocks on the in-person authorisation at the Newport News location.

Yes, a young driver surcharge applies to renters under 25 years old at the National counter in Newport News, Virginia.

Here is what to expect for under-25 drivers hiring with National in Newport News:

• The standard minimum age to hire without a surcharge is 25
• Drivers aged 21 to 24 can hire but will be charged a daily young-renter fee of approximately US$15 per day plus applicable taxes, payable at the Newport News counter
• Most premium and larger vehicle classes are restricted to drivers 25 and older; economy, compact, and intermediate categories are typically available to younger renters
• Drivers under 21 are generally not eligible to hire with National in Newport News

The young-renter surcharge is paid directly at the National counter in Newport News and is not included in your prepaid booking total. Budget accordingly, as this fee can significantly increase the overall cost of your hire. All other standard requirements, including a valid driver’s licence and a major credit card for the deposit, still apply regardless of age.

National car rentals in Newport News operate on a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Follow these steps to avoid fuel charges on your Newport News hire:

• At pickup, check the fuel gauge with the National agent and confirm the starting level is recorded on your hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Newport News lot
• Refuel within approximately 10 miles of the return location at Newport News/Williamsburg International Airport before dropping off
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns at the Newport News location, leave the receipt in the return envelope and keep a photo of the full gauge on your phone

If you return the National vehicle in Newport News with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. Using the correct fuel type is also important, as wrong-fuel incidents are not covered by the fuel policy.

The insurance cover included in your National hire in Newport News depends on the rate plan you selected when booking through Hola Car Rentals.

Here is a summary of the main coverages relevant to your Newport News hire:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the National hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero deductible
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to other people or vehicles. Some U.S. states require a minimum level of liability, but not all do; check your confirmation to see if this is included or available as an add-on
• CDW and LDW do not cover third-party liability, your personal injuries, or your belongings

Review your Hola Car Rentals booking confirmation carefully before arriving at the National counter in Newport News to understand exactly what is included. At pickup, verify the coverages listed on the National hire agreement match your confirmation. If you have questions about what is covered for your specific Newport News booking, contact Hola Car Rentals support before your travel date.

Most bookings made through Hola Car Rentals, including National hires in Newport News, include travel assistance cover provided by Terrawind Global Protection. This benefit is designed for situations such as a medical emergency or accident while driving on Virginia highways near Newport News.

Coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

Important: this benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this travel assistance cover.

If you need assistance during your Newport News hire, contact Terrawind 24 hours a day, 7 days a week:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your full name and Hola Car Rentals confirmation number ready when you call. This cover does not replace CDW/LDW for damage to the National vehicle or LIS/ALI/SLI for third-party liability.

Yes, you can add an additional driver to your National hire in Newport News, either as an included benefit or for a fee depending on your rate.

Key details for adding a driver at the National counter in Newport News:

• Some Hola Car Rentals rate plans include one additional driver at no extra cost; check your booking confirmation for the line that reads additional driver free of charge
• If not included, National charges approximately US$15 per day plus taxes for each additional driver in Newport News
• The additional driver must be physically present at the Newport News counter at pickup with a valid driver’s licence
• If the additional driver’s licence is not in English or uses a non-Latin alphabet, an International Driving Permit is also required
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the National hire agreement in Newport News are covered by the hire protections such as CDW/LDW. Anyone who drives the vehicle without being named on the contract may void cover and result in additional charges. If you need to add a driver after pickup, visit a National branch to update the agreement.

Yes, one-way hires are possible with National, allowing you to pick up in Newport News and return the vehicle to a different location, though a drop-off fee may apply depending on your route.

Here is what to know about one-way hires from Newport News:

• The drop-off fee is route-specific and varies by destination, vehicle class, and season
• Same-city returns, such as from Newport News/Williamsburg International Airport to a downtown Newport News location, often carry no drop-off fee
• Returns to cities in other Virginia regions or other states typically incur a one-way fee
• Cross-border one-way hires, such as from Newport News to Canada, may be restricted or carry higher fees depending on National's policies

When booking through Hola Car Rentals, the drop-off fee for your Newport News National hire will be shown on the rate details page under the To pay at destination section before you confirm. Review your booking confirmation to verify the fee. The drop-off fee cannot be prepaid and is not covered by No Extra Charges© unless it was not disclosed during booking. If the National counter in Newport News charges a different amount than shown on your confirmation, keep all paperwork and contact Hola Car Rentals support.

Yes, Newport News has some road characteristics that are worth knowing before you drive your National hire in the area.

The most notable feature is the city’s long, narrow peninsula layout. Newport News is bordered by York County and Hampton, with I-64 and I-664 running parallel along its length. There are limited crossover points between these interstates and the main arterials (Warwick Boulevard and Jefferson Avenue), which means that if an incident closes I-64, traffic diverts heavily onto local streets that are already at capacity.

Additional points to keep in mind for your Newport News hire:

• The city is upgrading its traffic signal system with adaptive smart signals that adjust in real time; signal timing may feel inconsistent if you are unfamiliar with the area
• New express lanes on I-64 between Denbigh Boulevard and Chesapeake may introduce tolling and access changes; confirm current conditions before driving that corridor with your National vehicle
• Virginia uses E-ZPass for electronic tolling; the National TollPass programme (approximately US$4.95 per day) handles toll payments automatically if you enrol at pickup
• There are no congestion charges or emissions zones in Newport News comparable to systems in European cities

Standard UK driving rules apply throughout Newport News, and there are no unusual one-way systems or speed camera networks specific to this area.

If you return your National hire car in Newport News after the agreed drop-off time, a grace period of approximately 30 minutes typically applies, though this is not guaranteed and depends on National’s policy at the Newport News location.

Here is what to expect with a late return in Newport News:

• If you exceed the grace period, National may charge for additional hours or a full extra day, plus a potential late fee
• The Newport News/Williamsburg International Airport National counter is open until 11:59 PM on weekdays and 11:30 PM on weekends, and after-hours return is available at this location
• For after-hours returns, follow the key-drop instructions on your hire agreement and understand that your liability for the vehicle continues until National checks it in
• If you know you will be late, contact National directly or reach out to Hola Car Rentals support as early as possible

If your flight to Newport News is delayed by less than 24 hours from your original pickup time, National will hold your reservation. For delays exceeding 24 hours, contact Hola Car Rentals via WhatsApp at +1 (786) 999-8312 or by email at [email protected] for assistance, though changes are not guaranteed.