National Car Hire
in Orlando

Hola Car Rentals is the only premium partner of the top car hire brands operating in Orlando, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Orlando.

No. With Hola Car Rentals, all costs and charges for your booking in Orlando are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Orlando charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The National car hire counter at Orlando International Airport (MCO) is located on-airport, so no shuttle is needed.

• Terminals A and B: Follow Ground Transportation signs to Level 1. The National counter is there, and vehicles are in the adjacent parking garage, a short walk away.
• Terminal C: Go to Level 4, where the National counter is located. Vehicles are in Garage C, accessible by walkway.

From baggage claim to the National counter in Orlando takes roughly 5 to 10 minutes on foot. From the counter to your vehicle bay is another 2 to 5 minutes. Elevators and escalators are available throughout the terminals for accessibility.

Bring your physical credit card, driver's licence, passport, and booking confirmation to the National counter to complete your hire agreement before proceeding to the garage.

At the National counter in Orlando, you must present all documents in physical form. Digital versions are not accepted.

• A valid, unexpired driver's licence (physical original) in the main driver's name.
• A passport or valid government-issued photo ID matching the booking name.
• A major credit card with the driver's name printed on the card, in the main driver's name, for the authorisation hold.
• Your booking confirmation or printed voucher.
• Round-trip flight tickets or cruise tickets (required for visitors from outside the United States).

If your driver's licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory at the National Orlando counter. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

Name mismatches between your licence, passport, and credit card are one of the most common issues at Orlando hire counters, so verify all documents match before arriving.

Orlando's expressways are almost entirely cashless, meaning toll booths that accept cash are rare. When hiring a National in Orlando, your vehicle will include an electronic toll device or a plate-based billing system.

At the National counter in Orlando, you have two options:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$15 per day, covering all tolls during your hire period.
• Pay per use: if you decline the package, the National hire company will charge you the actual toll amount plus daily or administrative processing fees after your hire ends.

Common toll roads around Orlando include SR-528 (Beachline Expressway), SR-417 (Central Florida GreeneWay), and SR-408 (East-West Expressway). Estimated daily toll costs in the Orlando area range from approximately US$5 to US$15, depending on your route.

If you plan to use your own visitor toll pass, inform the National counter representative at pickup so they can deactivate the vehicle's default device and avoid duplicate charges. Note that toll charges can appear on your credit card days or even weeks after your hire ends, as toll agencies process invoices in batches.

Yes, you can get cashback on tolls paid during your National hire in Orlando through the Hola Car Rentals Tolls Cashback benefit, which is included on all bookings.

The benefit reimburses the lesser of the total tolls you paid or up to 5% of your total booking value. For example, if your booking total is US$600, the cap is US$30. If you paid US$18 in tolls on Orlando expressways such as SR-417 or SR-528, you receive US$18 back. If you paid US$50, you receive US$30 (the cap).

To claim your cashback after returning your National hire in Orlando:

• Email [email protected] within 30 days of vehicle return.
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number.
• Attach your Hola Car Rentals reservation confirmation, the hire agreement signed at the National counter, and a toll invoice or statement showing charges paid.

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Hiring a National in Orlando International Airport (MCO) adds several local fees and taxes on top of the base rate. These are standard charges at MCO and are not unique to National.

• Florida state sales tax (6 to 7%).
• Florida hire car surcharge (6%).
• Airport concession recovery fee (approximately 10 to 12% of the base rate).
• Customer facility charge (approximately GBP 4.50 per day, often capped).
• Orange County tourist development tax (6%).
• Potential energy or environmental surcharges.

Combined, these fees can add 25 to 40% over the base rate shown at booking, which is higher than many non-airport or non-tourist destinations in the United States. This is typical for major tourist airports like MCO.

Your booking confirmation will show which taxes and fees are included in your prepaid rate and which are due at the National counter in Orlando at pickup. Review the confirmation carefully so there are no surprises when you arrive.

Yes, a major credit card in the main driver's name is required to pick up a National hire car in Orlando. The card must have the driver's name physically printed on it and must be presented in person at the counter.

At the National counter in Orlando, a temporary security hold (deposit) will be placed on your card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount depends on the vehicle class and location. The hold reduces your available credit until it is released after you return the vehicle.

• Debit cards, prepaid cards, and virtual or single-use card numbers are not accepted for the deposit.
• Digital wallets such as Apple Pay or Google Pay are not accepted for the security hold.
• The card must be in the main driver's name, not a third party's name.

Even if you prepaid your Orlando booking online, you must still present a physical credit card at the National counter for the hold. Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel dates to prevent fraud blocks on the authorisation.

Yes, you can add an additional driver to your National hire in Orlando, either included in your rate or for a fee paid at the counter.

For National in Orlando, the additional driver fee is US$15 per day plus applicable taxes when not included in your rate. Check your booking confirmation to see if an additional driver is already included at no extra cost.

Requirements for adding an additional driver at the National counter in Orlando:

• The additional driver must be present at pickup with a valid, physical driver's licence.
• If their licence uses a non-Latin alphabet, an IDP is required.
• They must meet the minimum age requirements (see young driver rules below).
• Both the main driver and the additional driver must sign the hire agreement.

Only drivers listed on the National hire agreement in Orlando are covered by the vehicle's protections such as CDW and liability cover. If someone drives who is not named on the contract, cover may be void. If you need to add a driver after pickup, visit a National branch in Orlando to update the agreement.

Yes, a young driver surcharge applies to drivers under 25 at National in Orlando. In the United Kingdom, the standard minimum age to hire without a surcharge is 25.

Drivers aged 21 to 24 can hire a National car in Orlando but will be charged a daily young-renter fee at the counter. This fee is in addition to the base hire rate and applicable taxes. Most premium and speciality vehicle classes are restricted to drivers 25 and older at National Orlando locations.

• Drivers aged 21 to 24: eligible to hire with a young-renter surcharge, limited to certain vehicle classes.
• Drivers under 21: generally not eligible at National in Orlando (Florida is not New York or Michigan, where 18+ is required by law).
• Drivers 25 and older: no underage surcharge applies.

If you are 21 to 24, choose smaller vehicle categories such as economy, compact, or intermediate SUV, as these are typically the classes available to young renters at National in Orlando. Confirm the exact surcharge amount with the National counter at pickup, as fees vary by location and season.

Most bookings for a National hire in Orlando include travel assistance coverage provided by Terrawind Global Protection at no extra cost. This benefit is particularly useful given Orlando's complex expressway network, where incidents on roads like SR-417 or the Florida Turnpike can leave you far from assistance.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers.
• Legal assistance in the event of an accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your full name and Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It is designed for visitors hiring a National in Orlando who are travelling from outside North America. It does not cover damage to the hire vehicle (that is CDW) or third-party liability (that is LIS). Always review your booking confirmation for the exact terms and coverage limits that apply to your itinerary.

Yes, one-way hires are available with National in Orlando, allowing you to pick up at Orlando International Airport (MCO) and return the vehicle at a different location.

Common one-way routes from the National Orlando location include drops at other Florida cities, other airports such as Miami International Airport or Tampa International Airport, and nearby sites. A drop-off fee may apply depending on the route and distance.

• The drop-off fee is route-specific and varies by destination, vehicle class, and season.
• The fee is shown during the booking process under the section labelled as due at destination, not in the base rate.
• Some short-distance routes within Florida may not carry a drop-off fee at all.
• Cross-border one-ways (for example, driving the National hire from Orlando into another country) are subject to partner restrictions and may not be permitted.

Review your booking confirmation carefully to confirm whether a drop-off fee applies to your specific Orlando one-way route. If the fee does not appear during checkout, no drop-off charge should be added at the National counter. If the counter adds a fee not shown on your confirmation, keep all paperwork and contact support after the hire.

National hire cars in Orlando follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

• At the National counter in Orlando, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the garage.
• Refuel within approximately 10 miles of the Orlando return location before dropping off the vehicle.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the National hire in Orlando with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

For after-hours returns at Orlando MCO, leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone as evidence. The National counter in Orlando may also offer a prepaid fuel option at pickup; if you accept it, any unused fuel is generally non-refundable, so the Full-to-Full approach is usually better value for most renters.

Orlando has several road features that can catch first-time drivers off guard, especially when driving a National hire car from MCO into the wider area.

• Cashless toll gantries: expressways such as SR-417, SR-429, and SR-528 have no cash booths. Your National hire vehicle includes an electronic toll device or plate-based billing. Driving through without enrolling in a toll programme results in Toll-by-Plate billing plus administrative fees.
• Flex lanes: SR-417 and SR-429 feature dynamic shoulder lanes that open and close via overhead signs. Watch for arrows and red X indicators, as these lanes are new to most visitors.
• Diverging diamond interchanges: some Orlando intersections use a layout where traffic briefly crosses to the opposite side of the road. Follow overhead lane markings carefully.
• Multiply-named routes: the same road may carry several designations simultaneously, such as I-4 overlapping with beltway segments. Use GPS navigation to avoid confusion.
• Construction zones: ongoing major interchange work near the Florida Turnpike and Beachline Expressway can create unexpected lane shifts.

National hire vehicles in Orlando are equipped with standard navigation options. Consider adding a GPS add-on at the counter if you are unfamiliar with the area.

If you return your National hire car in Orlando after the agreed drop-off time, additional charges may apply. National in Orlando typically allows a grace period of up to 30 minutes beyond the scheduled return time, but this is not guaranteed and varies by location.

• Returns within the grace period: generally no extra charge, but confirm with the National counter in Orlando at pickup.
• Returns beyond the grace period: you may be billed for additional hours or a full extra day, plus any applicable late fees.
• After-hours returns at Orlando MCO: key drop facilities are available at the terminal garages (Terminal A Level R1, Terminal B Level R2, Terminal C Parking C2). Leave your keys and paperwork as instructed, but note that liability for the vehicle may continue until the National counter processes the return during business hours.

If your flight to Orlando is delayed and you expect to arrive more than 24 hours after your scheduled pickup time, contact support as soon as possible. National in Orlando will generally hold your reservation for up to 24 hours from the original pickup time. Beyond that window, the booking may be forfeited without a refund.

Always plan your return time to account for refuelling near the Orlando MCO return area before dropping off the National vehicle.