Minivan Hire in New Orleans

Hola Car Rentals is the only premium partner of the top car hire brands operating in New Orleans, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in New Orleans.

No. With Hola Car Rentals, all costs and charges for your booking in New Orleans are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in New Orleans charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

After landing at Louis Armstrong New Orleans International Airport, collecting your minivan requires a short shuttle ride rather than a walk to an on-site counter.

• After collecting your baggage, exit Level 1 through Door 9 and cross to Island 3 near the Long-Term Parking Garage area to board the hire car shuttle.
• The shuttle runs 24 hours a day, 7 days a week, with departures approximately every 5 minutes.
• The ride to the Consolidated Hire Car Facility at 600 Rental Boulevard, Kenner, LA 70062 takes roughly 15 to 30 minutes.
• Once at the facility, proceed to your brand's counter (partners including Avis, Enterprise, Budget, and others are all housed in this building) to complete your minivan check-out.

Plan for at least 30 to 45 minutes from the moment you exit baggage claim to the moment you drive your New Orleans minivan away, accounting for shuttle wait time and counter processing.

The shuttle serving the Consolidated Hire Car Facility at 600 Rental Boulevard in Kenner operates 24 hours a day, 7 days a week, so you can reach the facility at any time for your New Orleans minivan collection or return.

For after-hours minivan returns in New Orleans, the facility provides a key drop box located at the front of the return lanes. You can pull your minivan into the return lane, leave the keys in the drop box, and collect your final receipt online afterwards.

• Take photos of the minivan's condition and fuel gauge before dropping the keys.
• Keep any fuel receipt from your last fill-up as documentation.
• Your final hire receipt can be retrieved online after the contract closes.

If your flight into New Orleans is delayed by less than 24 hours, your minivan reservation will be held. For delays beyond 24 hours, contact your booking support line as soon as possible to avoid forfeiture of the reservation.

Yes, there are a small number of toll roads and bridges in the New Orleans area that minivan renters should be aware of, though Louisiana does not have a large statewide electronic toll network.

• The Lake Pontchartrain Causeway (connecting Metairie to Mandeville, approximately 24 miles) is the most notable toll road near New Orleans. The one-way toll for a standard 2-axle vehicle is US$5.00, with a round trip costing approximately US$9.00 to US$10.00.
• Other crossings such as the Huey P. Long Bridge or certain ferry routes typically cost US$1.00 to US$3.00 per crossing.
• Payment is accepted in cash at booths on some bridges, while other segments use cashless plate-based billing (similar to a Toll-by-Plate system).

There are no congestion charges or emissions zones in New Orleans. Your New Orleans minivan hire will come equipped with an electronic toll device. If you do not enrol in the hire company's toll programme, any cashless tolls will be billed to your card after the hire ends, along with administrative processing fees. Enrolling in a pay-per-use programme at the counter can simplify billing for your minivan trip.

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your New Orleans minivan hire.

This benefit is especially useful if you cross the Lake Pontchartrain Causeway or other toll bridges near New Orleans in your minivan, as those costs can add up over a multi-day trip.

• You still pay tolls normally at the time of travel, either at cash booths or through the hire company's plate-based billing programme.
• After returning your minivan, email [email protected] within 30 days with your Hola Car Rentals confirmation, your signed hire agreement, and a receipt or statement showing the toll charges.
• Use the subject line: Tolls Cashback - followed by your reservation number.
• Refunds are issued to your original payment method and typically process within 7 to 10 business days after approval.

Example: if your New Orleans minivan booking totals US$600, the maximum cashback is US$30. If you paid US$18 in tolls, you receive US$18 back. If you paid US$50, you receive the US$30 cap.

Your New Orleans minivan hire will include an electronic toll device, since cash toll booths are increasingly rare in Louisiana and some roads near New Orleans use fully cashless plate-based billing.

At the counter you have two main options:

• Enrol in an unlimited toll package: a fixed daily rate of approximately US$11 to US$25 per day, depending on the hire company. This covers all tolls for that day with no per-toll fees.
• Pay per use: the hire company records each toll your minivan passes through and charges the actual toll amount plus a daily or per-transaction administrative fee (typically US$3.95 to US$12.99 per day on days tolls are incurred). These charges often appear on your card several weeks after the hire ends.

If you do not enrol in any programme and your New Orleans minivan passes a cashless toll, the hire company will receive the plate invoice from the toll authority and pass the charge to you at the highest undiscounted rate, plus an administrative fee. Where cash booths are available on New Orleans area bridges, paying cash directly avoids hire company processing fees entirely.

To collect your minivan at the New Orleans hire counter, you must bring the following physical documents. Digital copies are not accepted.

• Your original, unexpired driver's licence in the main driver's name.
• If your licence is not in English and does not use a Latin (Roman) alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory. For other non-English licences, an IDP is strongly recommended.
• A major credit card physically printed with the main driver's name, with sufficient available credit to cover the security deposit hold (typically US$300 to US$400 for standard vehicles in the United States).
• Your passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets (required for visitors travelling internationally).

Note that minivans in New Orleans, like most larger vehicle classes, are restricted to renters aged 25 and older at most locations. If you are between 21 and 24, confirm eligibility before booking, as a young-renter surcharge and class restrictions may apply.

In New Orleans, the minimum age to hire a minivan without additional surcharges is 25. Minivans fall into a restricted vehicle class, meaning most hire partners at the New Orleans Consolidated Hire Car Facility require the main driver to be at least 25 years old.

Drivers aged 21 to 24 face two limitations specific to minivan hires in New Orleans:

• Minivans are typically excluded from the vehicle classes available to under-25 renters. Economy, Compact, and Intermediate categories are usually the only options for younger drivers.
• Even if a minivan were available, a daily young-renter surcharge would apply on top of the base rate.

In Louisiana, there is no state law equivalent to New York or Michigan that overrides the hire company's minimum age policy, so the standard 25-year-old threshold applies at New Orleans locations.

If you are 21 to 24 and specifically need a minivan in New Orleans for a group trip, contact customer support before booking to explore available options.

Collecting your minivan at Louis Armstrong New Orleans International Airport (MSY) adds several location-specific fees on top of the base hire rate. These are standard for U.S. airport hires and are separate from your prepaid booking total.

• Customer Facility Charge (CFC): typically US$4.50 to US$5.50, covering the cost of the Consolidated Hire Car Facility at 600 Rental Boulevard.
• Concession Recovery Fee: approximately 10% to 12% of the base rate, charged by the hire company to recover airport concession costs.
• City and state hire taxes: Louisiana and New Orleans apply additional hire taxes, generally in the range of 2% to 5%.
• Tourism support fees: an additional 1% to 2% may apply at the New Orleans airport location.

Combined, these surcharges can add 20% to 30% to the base rate of your New Orleans minivan. If you want to reduce airport-related fees, consider collecting your minivan at an off-airport location in the Kenner or Metairie area, where concession and facility charges do not apply. Your booking confirmation will itemise which fees are included in your prepaid rate and which are due at the counter.

Yes, most bookings include Travel Assistance provided by Terrawind Global Protection, which can be valuable if you experience a medical emergency or an incident while driving your minivan in New Orleans or on surrounding highways such as the elevated I-10 Claiborne Expressway.

Core benefits typically include:

• Travel and medical coverage for up to 5 passengers.
• Legal assistance in the event of a road accident.
• Compensation for baggage lost by the airline.
• Flight cancellation insurance.

To activate assistance, call +1 888 980 9992 (toll-free, available 24/7) or contact Terrawind via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit applies only to travellers who are not residents of the United States or Canada. If you are a U.S. or Canadian resident hiring a minivan in New Orleans, this coverage does not apply to you. Travel Assistance also does not cover damage to the minivan itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI).

Yes, New Orleans has several local road characteristics that are particularly relevant when driving a larger vehicle like a minivan.

• Narrow streets: many historic neighbourhoods in New Orleans have roadways as narrow as 26 feet wide, with some requiring at least 10 feet of unobstructed passage. Minivans require extra care when navigating these streets, especially in the French Quarter and Treme areas.
• Elevated interstates: the I-10 Claiborne Expressway runs elevated over historic streets, creating confusing multi-level interchanges that can disorient first-time drivers. Allow extra navigation time when entering or exiting these sections in your minivan.
• Neutral grounds: the wide medians (called neutral grounds locally) are strictly off-limits for parking and are actively enforced with towing. Minivans, being larger vehicles, have less room to manoeuvre around tow trucks and enforcement zones.
• Overnight restrictions: the Central Business District enforces overnight bans on vehicles longer than 22 feet. Most minivans fall within the 16 to 20 foot range, but confirm your specific minivan's length before parking overnight in that area of New Orleans.

There are no congestion charges or emissions zones in New Orleans.

For a minivan hire in New Orleans, two types of cover are worth considering together, as they protect against different risks.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) covers damage to the minivan itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/SLI/ALI) covers bodily injury and property damage you may cause to others while driving your New Orleans minivan. Louisiana state law does not universally mandate that hire companies include minimum liability cover, so this is an important add-on to consider.

• CDW/LDW: protects the minivan you are driving.
• LIS/SLI/ALI: protects other people and their property.
• These two covers work together and are not substitutes for each other.

Common exclusions from CDW/LDW include tyres, undercarriage, roof damage, and incidents involving unauthorised drivers or prohibited use. All drivers must be listed on the hire agreement for cover to apply to your New Orleans minivan.

Yes, you can add an additional driver to your New Orleans minivan hire, either as an included benefit or for a fee paid at the counter, depending on your rate.

Check your booking confirmation for the line "Additional driver free of charge." If it appears, the first extra driver is covered at no cost. If it does not appear, the daily fees are:

• Avis, Budget, Payless: US$13 per day plus taxes, capped at US$65 plus taxes.
• Hertz, Thrifty, Dollar: US$13.50 per day plus taxes, capped at US$189 plus taxes.
• Alamo, National, Enterprise: US$15 per day plus taxes.

The additional driver must be present at the New Orleans collection point with their own valid driver's licence (and an IDP if their licence uses a non-Latin alphabet). Both the main driver and the additional driver must sign the hire agreement before leaving with the minivan.

For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old. Only drivers listed on the agreement are covered by CDW/LDW and liability protections during your New Orleans minivan hire.

The standard fuel policy for a New Orleans minivan hire is Full-to-Full: you receive the minivan with a full tank and must return it full to avoid charges.

• At collection, verify the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer.
• During your New Orleans trip, use the correct fuel type for your minivan (petrol or diesel as specified). Keep fuel receipts in case of any dispute.
• Before returning the minivan, refuel within approximately 10 miles of the Consolidated Hire Car Facility at 600 Rental Boulevard in Kenner to ensure the gauge does not drop below full before you arrive.
• Take a final photo of the full gauge and keep the station receipt showing the date, time, and address.

If you return the New Orleans minivan below the recorded starting level, the hire company may charge a fuel shortfall at their own refuelling rate (typically higher than pump price) plus a service fee. Some counter locations may offer a prepaid fuel option as an alternative; if accepted, any unused fuel is generally non-refundable.