Minivan Hire
in Louisiana

Hola Car Rentals is the only premium partner of the top car hire brands operating in Louisiana, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Louisiana.

No. With Hola Car Rentals, all costs and charges for your booking in Louisiana are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Louisiana charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

To pick up a minivan hire in Louisiana, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card (debit and prepaid cards are not accepted for the excess)
• A passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory. For all other non-English licences, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence. All documents must be physical; digital copies are not accepted at the Louisiana minivan hire counter.

When picking up a minivan hire at Louis Armstrong New Orleans International Airport (MSY) in Louisiana, your hire brand counter is located at the Consolidated Rental Car Facility (RCC) at 600 Rental Blvd, Kenner, LA 70062. This facility is not inside the terminal building.

To reach the RCC, go to Level 1 of the baggage claim area and follow signs to the rental car shuttle stop. Free shuttles run 24 hours a day, 7 days a week, and the one-way trip typically takes 20 to 45 minutes depending on traffic and shuttle frequency.

Counter hours vary by brand. As a reference, some counters such as Budget operate from 5:00 AM to 2:00 AM daily, with after-hours assistance available at partner desks such as National for flight delays. Because the shuttle operates around the clock, after-hours minivan returns at the Louisiana RCC are also possible. Plan to arrive at the airport at least 3 hours before your departure when returning your minivan.

Yes, there are age restrictions that apply to minivan hires in Louisiana. In the United States, minivans fall into a restricted vehicle category, meaning most hire partners require the main driver to be at least 25 years old to hire this class of vehicle.

Drivers aged 21 to 24 may be permitted to hire smaller vehicle classes in Louisiana, but minivans and vans are typically off-limits for under-25s at most partner brands. Additionally, some Louisiana hire partners, such as Alamo and Enterprise, require drivers to be at least 25 years old specifically for 12- and 15-passenger vans.

If you are between 21 and 24, a young-driver surcharge applies on top of the daily rate for any eligible vehicle class. This fee varies by partner and location and is paid at the counter. Louisiana does not have the same state-law exceptions as New York or Michigan, so the standard 25-minimum policy applies at most locations across the state.

Louisiana has a limited number of toll roads, primarily consisting of a few bridges rather than a statewide electronic toll network. The most notable toll road for minivan drivers in Louisiana is the Lake Pontchartrain Causeway, which runs approximately 24 miles between Metairie and Mandeville and costs US$5.00 one-way for a standard 2-axle vehicle, with a round trip costing approximately US$9 to US$10.

Unlike states such as Florida or Texas, Louisiana does not use a unified electronic toll system like SunPass or E-ZPass. Tolls are collected either at cash booths or via licence plate photography (Toll-by-Plate style) on cashless segments.

For your hire minivan in Louisiana, the hire company may offer a pay-per-use plate-based programme such as PlatePass or e-Toll. These programmes charge the actual toll amount plus a daily convenience fee of approximately US$3.95 to US$12.99 per day. If you do not enrol, the hire company will still receive the plate invoice from the toll authority and charge you the toll at the highest undiscounted rate plus an administrative fee of approximately US$5.95 to US$7.95 per day on days tolls are incurred.

Where cash booths are available on Louisiana bridges, paying cash directly is an option that avoids programme fees entirely.

Yes, all Hola Car Rentals bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Louisiana minivan hire.

This benefit is useful in Louisiana because toll costs are modest but real, particularly if you cross the Lake Pontchartrain Causeway (US$5.00 one-way) or other toll bridges during your minivan trip. The cashback covers the lesser of the total tolls you paid or 5% of your booking total. For example, if your booking total is US$600, the cap is US$30. If you paid US$18 in tolls, you receive US$18 back.

To claim your Tolls Cashback after returning your Louisiana minivan, email [email protected] within 30 days of vehicle return with:

• Your Hola Car Rentals reservation confirmation
• A copy of the rental agreement signed at pick-up
• A receipt or statement showing the toll charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

Minivan hires in Louisiana follow a Full-to-Full fuel policy. You receive the minivan with a full tank and must return it full to avoid additional charges.

At pick-up, check the fuel gauge with the agent and confirm the starting level is recorded on the rental agreement. Take a photo of the dashboard showing the odometer and fuel gauge. During your Louisiana trip, use the correct fuel type for the minivan, as wrong-fuel incidents are not covered by the fuel policy.

Before returning your minivan in Louisiana, refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive. Keep your final fuel receipt showing the date, time, and station address. If you return the minivan below the recorded level, the hire partner may charge:

• A fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices
• A refuelling service or administrative fee

For after-hours returns at the Consolidated Rental Car Facility in Kenner, Louisiana, leave the fuel receipt in the return envelope and keep a photo of the full gauge as documentation.

When picking up a minivan hire in Louisiana, the hire partner will place a temporary authorisation hold on your credit card at the counter. For standard vehicles in the United States, typical holds range from US$300 to US$400, though minivans and larger vehicles may carry a higher hold amount depending on the partner brand, location, and season.

This hold is not a charge. It temporarily reduces your available credit until the hire is closed and your bank releases the authorisation, which can take up to 15 business days after vehicle return.

To avoid issues at the Louisiana minivan counter:

• Bring a physical, major credit card with your name printed on it (debit and prepaid cards are not accepted for the deposit)
• Ensure your card has sufficient available credit to cover the hold plus any expected charges
• Notify your bank of your travel plans to prevent fraud blocks on an in-person authorisation
• Bring a backup credit card in your name in case your primary card is declined

The exact hold amount is set by the hire desk at pick-up. Hola Car Rentals cannot confirm the precise figure in advance.

Yes, most Hola Car Rentals bookings include travel assistance provided by Terrawind Global Protection, and this applies to minivan hires in Louisiana as well. However, this benefit is available only to non-North American customers. Residents of the United States and Canada do not qualify.

If you are driving a hire minivan across Louisiana's highways, such as I-10 between New Orleans and Baton Rouge or US-90 through rural parishes, and you experience a medical emergency or other covered event, the travel assistance programme can help. Core benefits typically include:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To activate assistance during your Louisiana minivan hire, contact Terrawind 24 hours a day at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Provide your full name, your Hola Car Rentals confirmation number, your location in Louisiana, and a brief description of the situation. Always contact the assistance line before incurring expenses, as some reimbursements require prior authorisation.

An International Driving Permit (IDP) is not always mandatory to hire a minivan in Louisiana, but whether you need one depends on your licence.

If your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic (Russian), an IDP is required to hire a minivan in Louisiana. Without it, the hire counter may refuse to hand over the vehicle.

If your licence is in English or uses the Latin (Roman) alphabet, an IDP is not mandatory but is strongly recommended, as some Louisiana hire partners may request a translation alongside your original licence.

Important points to keep in mind:

• The IDP is a translation document only. It is not a standalone licence and must always be carried together with your original driver’s licence
• Obtain your IDP in your home country before travelling to Louisiana, as US issuers such as AAA do not issue IDPs to non-US licence holders
• All documents presented at the minivan hire counter in Louisiana must be physical originals. Digital copies are not accepted

Yes, you can add an additional driver to your minivan hire in Louisiana, either as an included benefit or for a fee paid at the counter, depending on your rate.

Check your booking confirmation for the line "Additional driver free of charge." If it appears, the first additional driver is included at no extra cost. If it does not appear, the daily fee varies by partner:

• Avis, Budget, and Payless: US$13 per hire day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, and Dollar: US$13.50 per hire day plus taxes, capped at US$189 plus taxes
• Alamo, National, and Enterprise: US$15 per day plus taxes

The additional driver must be present at the Louisiana minivan hire counter at pick-up with a valid driver’s licence and any required IDP. Both the main driver and the additional driver must sign the hire agreement. Only drivers listed on the agreement are covered by protections such as CDW/LDW. For Avis, Budget, and Payless, additional drivers must generally be at least 25 years old at pick-up in Louisiana.

When hiring a minivan in Louisiana, two main types of cover are relevant to understand before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the hire minivan itself from a collision, theft, or vandalism. A deductible or excess may still apply unless your confirmation explicitly states zero. CDW/LDW does not cover damage you cause to other vehicles or persons.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving the minivan in Louisiana. Some US states require hire companies to include state-minimum liability, but this is not universal. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your Louisiana minivan booking.

Neither CDW/LDW nor LIS/ALI/SLI covers:

• Your personal injuries (covered by Personal Accident Insurance, if purchased)
• Your personal belongings (covered by Personal Effects Coverage, if purchased)
• Damage from prohibited use such as off-road driving or driving under the influence

Review your booking confirmation to confirm which coverages are included in your Louisiana minivan rate before arriving at the counter.

Yes, you can arrive later than your scheduled minivan pick-up time in Louisiana, and hire partners will generally hold your reservation for up to 24 hours from the original pick-up time. If your flight is delayed and you arrive within that 24-hour window, your Louisiana minivan booking should still be honoured, provided the counter is open when you arrive.

If your delay exceeds 24 hours, contact Hola Car Rentals as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected], as changes in that situation are not guaranteed.

For early pick-up of your Louisiana minivan, availability is not guaranteed. Arriving earlier than your booked time may result in re-pricing if the rental period changes.

Counter hours vary by location and brand across Louisiana. At Louis Armstrong New Orleans International Airport (MSY), some counters operate from 5:00 AM to 2:00 AM daily, with after-hours assistance available at select partner desks. Always confirm the hours for your specific Louisiana minivan hire brand on your booking confirmation before travelling.

Yes, one-way minivan hires in Louisiana are possible, allowing you to pick up in one city and return in another, but a drop-off fee may apply depending on your route.

The drop-off fee is set by the hire partner and varies based on the cities involved, the distance, the vehicle class, and the season. Minivans, as a larger vehicle class, may carry higher repositioning fees than economy cars on the same Louisiana route.

Common patterns for Louisiana one-way minivan hires:

• Same-city airport to downtown: often no drop-off fee
• City to city within Louisiana, such as New Orleans to Baton Rouge: a drop-off fee typically applies
• Louisiana to another US state: a drop-off fee usually applies and some routes may not be permitted

During the booking process, any applicable drop-off fee for your Louisiana minivan route will appear on the rate details page under the "To pay at destination" section. This fee cannot be pre-paid and is payable at the counter. Review your confirmation carefully to confirm the fee before travelling. If the counter charges a different amount than shown on your confirmation, keep all paperwork and contact Hola Car Rentals support after the hire.