Hertz Car Hire
in Tennessee

Hola Car Rentals is the only premium partner of the top car hire brands operating in Tennessee, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Tennessee.

No. With Hola Car Rentals, all costs and charges for your booking in Tennessee are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Tennessee charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

No, Tennessee has no toll roads, toll bridges, or toll tunnels anywhere in the state, so your Hertz hire will not incur any toll charges while driving within Tennessee.

This means you do not need to worry about transponder programmes such as Hertz PlatePass, cashless toll lanes, or any toll-related administrative fees during your time in Tennessee. Common routes like I-40 between Nashville and Knoxville, or I-65 between Nashville and Memphis, are completely toll-free.

There are also no congestion charges or emissions-zone fees anywhere in Tennessee, so you can drive freely without enrolling in any toll programme.

If your trip takes you beyond Tennessee into neighbouring states that do have tolls, your Hertz vehicle will include an electronic toll device. In that case, you can choose an unlimited toll package at the counter (typically GBP 11 to GBP 25 per day, depending on location) or pay per use, with actual toll amounts plus administrative fees billed to your card after the hire.

To collect your Hertz hire in Tennessee, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card (debit and prepaid cards are not accepted for the security deposit)
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or a Latin alphabet, an IDP is recommended but not strictly required at most Hertz Tennessee locations.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Hertz counter in Tennessee or anywhere else in the United States.

Not always, but it depends on your licence. At Hertz locations in Tennessee, an International Driving Permit (IDP) is mandatory if your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic (Russian) script. In that case, you must carry both your original licence and the IDP together.

If your licence is in English or uses a Latin (Roman) alphabet, an IDP is recommended but not strictly required by Hertz in Tennessee. However, having one can prevent delays or disputes at the counter.

Important points to keep in mind:

• The IDP is a translation document only and is never valid on its own without your original licence
• You must obtain the IDP in your home country before travelling, as it cannot be issued to you once you are in the United States
• All documents presented at the Hertz counter in Tennessee must be physical originals, not digital copies

Yes, all bookings made through Hola Car Rentals, including Hertz hires in Tennessee, include Tolls Cashback of up to 5% of your total booking value.

Because Tennessee has no toll roads, you will not pay any tolls while driving within the state. However, if your trip takes you into neighbouring states that do have tolls, such as Virginia or Georgia, any tolls you pay during your Hertz hire period are eligible for the cashback benefit.

To claim your Tolls Cashback after returning your Hertz vehicle in Tennessee or elsewhere:

• Email [email protected] within 30 days of vehicle return
• Include your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number

Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted.

At Hertz locations in Tennessee, the standard minimum age to hire without a surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-hirer surcharge on top of the base hire rate.

Key details for under-25 drivers hiring from Hertz in Tennessee:

• The young-hirer surcharge for Hertz, Dollar, and Thrifty is GBP 13.50 per hire day plus applicable taxes, with a maximum cap of GBP 189 plus taxes
• Most vehicle classes are restricted to drivers 25 and older, including full-size, SUV, premium, luxury, convertible, minivan, and van categories
• Drivers aged 21 to 24 are generally limited to economy, compact, and intermediate vehicle classes at Hertz in Tennessee
• Drivers under 21 cannot hire from Hertz in Tennessee (unlike New York or Michigan, which have state-specific exceptions)

A valid driver’s licence and a major credit card in the main driver’s name are required regardless of age. Debit and prepaid cards are not accepted for the security deposit.

When you pick up your Hertz hire in Tennessee, the counter will place a temporary authorisation hold on your credit card. This is not a charge but it reduces your available credit until the hold is released after you return the vehicle.

Key facts about the deposit for Hertz in Tennessee:

• Typical hold amounts in the United Kingdom are approximately GBP 240 to GBP 320 for standard vehicles, though the exact amount varies by Hertz location, vehicle class, and hire duration
• The hold must be placed on a major credit card with the driver’s name physically printed on the card
• Debit cards, prepaid cards, and virtual or digital-only cards are not accepted for the deposit
• Premium or speciality vehicles may require a higher hold amount

After you return your Hertz vehicle in Tennessee and the contract is closed, the hold is released. Your bank or card issuer controls how quickly the funds become available again, which can take up to 15 working days. Bringing a backup credit card in your name is always a good precaution in case your primary card is declined.

Yes, you can add an additional driver to your Hertz hire in Tennessee, but the additional driver must be present at the counter at the time of pickup with their own valid driver’s licence.

Whether the fee is included or charged at the counter depends on your rate:

• If your booking confirmation shows "Additional driver free of charge," the first extra driver is included at no cost
• If not included, Hertz in Tennessee charges GBP 13.50 per hire day plus taxes for each additional driver, with a maximum cap of GBP 189 plus taxes for the hire period

Additional requirements for extra drivers at Hertz in Tennessee:

• The additional driver must meet the same minimum age requirements as the main driver
• If the additional driver’s licence uses a non-Latin alphabet, they will also need an International Driving Permit
• Both the main driver and the additional driver must sign the hire agreement at the Hertz counter
• Only drivers listed on the hire agreement are covered by the vehicle’s protections

Anyone who drives the Hertz vehicle in Tennessee without being listed on the agreement may void cover and result in additional charges.

Hertz hires in Tennessee follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for a smooth fuel return at any Hertz location in Tennessee:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles or 15 km of the Hertz return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• Take a photo of the full gauge before handing back the keys

If you return the Hertz vehicle in Tennessee with less than a full tank, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge for your records.

Most bookings made through Hola Car Rentals, including Hertz hires in Tennessee, include travel assistance cover provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or other travel disruption while driving through Tennessee.

Coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This cover does not apply to residents of the United States or Canada. It is designed for international visitors hiring a Hertz vehicle in Tennessee who are travelling from outside North America.

To get help 24 hours a day, 7 days a week:

• Call +1 888 980 9992 (toll-free)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Always check your booking confirmation for the exact terms, limits, and exclusions that apply to your specific Hertz reservation in Tennessee.

When picking up your Hertz hire in Tennessee, you will typically encounter two main types of cover to consider:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): This reduces your financial liability for damage to the Hertz vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW and LDW do not cover damage you cause to other people or their property.
• Third-Party Liability (LIS/ALI/SLI): This covers bodily injury and property damage you may cause to others while driving the Hertz vehicle in Tennessee. Some UK states require a minimum level of liability cover, but not all do. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to GBP 240,000) to your Hertz hire.

These two covers work together: CDW or LDW protects the Hertz vehicle, while LIS protects others. Neither covers your personal injuries (that is Personal Accident Insurance) or your belongings (that is Personal Effects Cover).

Always review your booking confirmation before arriving at the Hertz counter in Tennessee to understand which protections are already included in your rate and which are optional extras.

Yes, one-way hires are generally available with Hertz in Tennessee, allowing you to pick up in one city or state and return the vehicle at a different location. However, a drop-off fee may apply depending on the route.

How one-way fees work for Hertz hires originating in Tennessee:

• Same-city routes, such as Nashville airport to downtown Nashville, often have no drop-off fee
• Routes between different cities within Tennessee or to other states typically carry a drop-off fee that varies by distance, vehicle class, and season
• Cross-border hires into Canada or Mexico are generally restricted or require prior authorisation from Hertz

The drop-off fee, if applicable, will be shown during the booking process under the "To pay at destination" section of your confirmation. This fee cannot be prepaid and is paid directly at the Hertz counter in Tennessee or at the return location.

If you need to change your return location after booking, be aware that modifications may reprice the hire and recalculate any applicable drop-off fee. Always confirm the updated terms before making changes.

Hertz operates hire counters at several major Tennessee airports. Based on available information, pickup locations include:

• Nashville International Airport (BNA): Hertz is located at 1 Terminal Drive and also at 1201 Briley Parkway, Nashville
• Memphis International Airport (MEM): Hertz operates a counter at Memphis International Airport
• Knoxville Airport (TYS): Hertz has a presence at Knoxville Airport
• Chattanooga Lovell Field Airport (CHA): Hertz operates at this airport
• Tri-City Airport (TRI) in Blountville: Hertz is located at 2525 Highway 75, serving the Johnson City and Kingsport area

In addition to airport locations, Hertz in Tennessee also has city and neighbourhood counters in Nashville, including a centre at the Hilton Downtown (121 4th Ave S) and other spots around the city.

At each Tennessee airport, follow the car hire signs from the arrivals area to reach the Hertz counter. If you are unsure of the exact counter location upon arrival, use the airport information desk or courtesy phones. Always confirm your specific pickup address on your booking confirmation before travelling.

If your flight is delayed and you arrive later than your scheduled Hertz hire time in Tennessee, the hire company will generally hold your reservation for up to 24 hours from the original pickup time.

What to expect depending on the delay length:

• Delay of less than 24 hours: Hertz in Tennessee will hold your booking. Make sure you arrive during the counter's operating hours, as after-hours pickup may not be available at all Tennessee locations
• Delay of more than 24 hours: Contact Hola Car Rentals support as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected]. Changes are not guaranteed but the team will assist where possible

If you arrive after the Hertz counter has closed at your Tennessee airport, check your booking confirmation for any after-hours instructions or key-drop procedures specific to that location. Not all Hertz locations in Tennessee offer after-hours pickup, so confirming this in advance is recommended.

To avoid losing your reservation, always notify Hertz or Hola Car Rentals support promptly if you know your arrival will be significantly delayed.