Hertz Car Hire in Ohio

Hola Car Rentals is the only premium partner of the top car hire brands operating in Ohio, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Ohio.

No. With Hola Car Rentals, all costs and charges for your booking in Ohio are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Ohio charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz counter at John Glenn Columbus International Airport (CMH) in Ohio is located at 4106 International Gateway. The airport offers shuttle or airport pick-up services to reach the Hertz hire facility.

Counter hours at CMH are 05:00 to 23:59 and again from 00:00 to 01:00, which means Hertz provides extended overnight availability for late arrivals in Ohio.

If you are arriving at a different Ohio airport, Hertz also operates at:

• Cleveland Hopkins International Airport (CLE)
• Dayton International Airport, 736 W National Rd, Vandalia
• Akron-Canton Regional Airport, 5400 Lauby Road (Mon-Fri 8:00 AM to 10:00 PM, Sat-Sun 9:00 AM to 5:00 PM)
• Toledo Express Airport

Always confirm your exact pick-up address on your booking confirmation before heading to the counter, as Hertz also has several suburban and city centre locations in Columbus with different addresses and hours.

To pick up your Hertz hire car in Ohio, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name
• A physical major credit card with the driver’s name printed on the card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher (required for certain Hertz hires)
• Round-trip flight or cruise tickets if you are visiting Ohio from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies or photos on your phone are not accepted at the Hertz counter in Ohio. Debit and prepaid cards are not accepted for the authorisation hold.

When picking up a Hertz hire car in Ohio, the counter will place a temporary authorisation hold on your credit card. For standard vehicles in the United States, typical holds range from US$300 to US$400, though the exact amount at your Ohio Hertz location may vary based on the vehicle class, hire duration, and specific branch policy.

A few important points to keep in mind:

• The hold is not a charge. It temporarily reduces your available credit and is released after you return the vehicle.
• Your bank controls how quickly the hold disappears after release, which can take up to 15 business days.
• Premium or speciality vehicles at Ohio Hertz locations may require a higher hold amount.
• Only a physical major credit card in the main driver’s name with the name printed on the card is accepted. Debit cards, prepaid cards, and virtual cards are not accepted.

To avoid surprises, notify your bank before travelling to Ohio and confirm you have sufficient available credit to cover both the hold and any expected charges.

Yes, Ohio has toll roads, and your Hertz hire vehicle will be equipped with an electronic toll device since cash toll booths are rare across the United States, including in Ohio.

When picking up your Hertz car in Ohio, you have two options for handling tolls:

• Purchase an unlimited toll package directly from Hertz at the counter, typically priced between US$11 and US$25 per hire day. This covers all tolls during your Ohio hire without per-use fees.
• Opt out of the package and pay per use. In this case, Hertz will charge the actual toll amount plus administrative or processing fees to your credit card, sometimes weeks after the hire ends.

If you plan to use your own toll pass in Ohio, inform the Hertz counter representative at pick-up and ask them to deactivate the vehicle’s default toll device to avoid duplicate charges.

All bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Ohio hire. To claim, email [email protected] within 30 days of returning the Hertz vehicle, attaching your hire agreement and toll receipts.

Yes, you can add an additional driver to your Hertz hire in Ohio, either as part of your rate or by paying a fee at the counter.

For Hertz hires in Ohio, the additional driver fee is US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes, when not already included in your rate. Check your booking confirmation to see if an additional driver is listed as included at no extra cost.

Requirements for adding an additional driver at the Ohio Hertz counter:

• The additional driver must be physically present at pick-up
• They must present a valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet)
• They must meet the minimum age requirements for Ohio hires
• They must sign the hire agreement

Only drivers listed on the Hertz hire agreement in Ohio are covered by protections such as CDW/LDW and liability cover. Never allow an unlisted person to drive the vehicle, as this can void your cover.

The standard minimum age to hire a Hertz car in Ohio without a surcharge is 25. Drivers aged 21 to 24 can hire from Hertz in Ohio but will be subject to a young-driver surcharge, and most vehicle classes are restricted to drivers aged 25 and older.

Vehicle classes typically restricted to drivers 25 and older at Ohio Hertz locations include full-size saloons, full-size SUVs, minivans, vans, convertibles, luxury, and premium vehicles. Younger drivers in Ohio are generally limited to economy, compact, and intermediate categories.

Additional requirements that apply regardless of age at any Ohio Hertz location:

• A valid driver’s licence in good standing
• A physical major credit card in the main driver’s name for the security deposit
• An IDP if the licence uses a non-Latin alphabet

Ohio does not have the same state-law exception as New York or Michigan, so the standard Hertz policy applies. If you are between 21 and 24, budget for the daily young-driver surcharge when planning your Ohio trip.

Yes, Hertz in Ohio generally offers one-way hires, allowing you to pick up in one Ohio city and return the vehicle at a different location, including other states. However, a drop-off fee may apply depending on the route.

How one-way fees work for Hertz hires originating in Ohio:

• Same-city trips, such as Columbus Airport to downtown Columbus, often carry no drop-off fee
• Ohio city to Ohio city routes, such as Columbus to Cleveland, typically incur a drop-off fee that varies by distance and vehicle class
• Ohio to another state, such as Columbus to Chicago or Columbus to New York, usually carries a higher drop-off fee
• Cross-border hires into Canada may be restricted or require prior authorisation from Hertz

The drop-off fee for your specific Ohio Hertz route will be shown under the "To pay at destination" section during the booking process and on your confirmation. This fee cannot be prepaid and is paid directly to Hertz at the counter. If a fee you did not see during booking appears at the Ohio counter, keep all paperwork and contact support after the hire.

Most bookings for a Hertz hire in Ohio include travel assistance coverage provided through Terrawind Global Protection at no extra cost. This benefit is especially relevant if you are visiting Ohio from outside North America, as it covers unexpected situations during your trip.

Coverage typically included with your Ohio Hertz hire:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of a road accident in Ohio
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach the 24/7 assistance line if something happens during your Ohio hire, contact Terrawind at +1 888 980 9992 (toll-free) or via WhatsApp at +1 208 910 1001. Have your booking confirmation number ready when you call.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Hertz vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI). Always review the exact terms on your booking confirmation for coverage limits that apply to your Ohio hire.

Hertz hires in Ohio follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for fuel with your Ohio Hertz hire:

• At pick-up, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the Ohio return location before dropping off the car
• Keep your final fuel receipt as proof in case of any dispute

If you return the Hertz vehicle in Ohio with less than a full tank, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than the pump price, plus an administrative service fee.

If the vehicle was not full at pick-up, ask the Ohio Hertz agent to record the exact starting level on the agreement and return it at that same level to avoid charges. Some Ohio Hertz locations may offer a prepaid fuel option at the counter, but any unused fuel under that option is generally non-refundable.

Yes, Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) coverage can apply to your Hertz hire in Ohio, reducing your financial liability if the vehicle is damaged or stolen during the hire period.

What CDW/LDW typically covers for your Ohio Hertz hire:

• Collision damage to the hire vehicle
• Theft and vandalism
• Other covered incidents named in the Hertz hire agreement

What CDW/LDW does not cover in Ohio:

• Third-party liability, meaning injuries or property damage you cause to others (you need LIS/SLI for that)
• Damage from prohibited use such as off-road driving, DUI, or unauthorised drivers
• Tires, wheels, undercarriage, and roof damage unless specifically included
• Incidents not reported promptly to Hertz

A deductible or excess may apply unless your confirmation explicitly states zero deductible. Check your booking confirmation to confirm whether CDW/LDW is included in your Ohio Hertz rate and what deductible amount applies. All drivers must be listed on the Hertz hire agreement in Ohio for cover to be valid.

Yes, Hertz operates multiple locations across Ohio beyond the major airports, including city centre and suburban branches in Columbus and other cities.

In addition to the Columbus Airport (CMH) location at 4106 International Gateway, Hertz has several Columbus area branches:

• 1090 A South Hamilton Rd, Columbus: Mon-Fri 07:30 to 18:00, Saturday 09:00 to 13:00
• 4248 Morse Rd, Columbus: Mon-Fri 08:00 to 17:30
• 4430 Westerville Rd, Columbus: Mon-Fri 07:30 to 18:00, Saturday 09:00 to 13:00

Hertz also has airport locations in Cleveland, Dayton, Akron-Canton, and Toledo across Ohio. The Columbus Airport is approximately a ten-minute drive from the city centre, making the airport Hertz counter a convenient option even if you are staying in the city centre.

City and suburban Ohio Hertz locations typically have more limited hours than the airport branch, so confirm your pick-up and drop-off times against the specific branch hours shown on your booking confirmation before finalising your plans.

Yes, after-hours returns are possible at certain Hertz locations in Ohio, but availability depends on the specific branch. The Columbus Airport (CMH) Hertz location at 4106 International Gateway offers extended hours including a window from 00:00 to 01:00, providing some overnight return capability in Ohio.

Suburban and city centre Hertz branches in Ohio generally have more limited hours. For example, the Morse Road Columbus location closes at 17:30 on weekdays and is not open on weekends, so after-hours returns there may not be available.

If you need to return your Ohio Hertz hire outside of counter hours, follow these steps:

• Confirm in advance whether your specific Ohio Hertz branch offers a key drop option
• Review the return instructions on your booking confirmation
• Refuel before returning, as the Full-to-Full policy still applies regardless of return time
• Take photos of the vehicle condition and fuel gauge before dropping the keys
• Keep all paperwork and any key drop receipt

Be aware that liability for the vehicle may continue until the Hertz team in Ohio formally checks it in, even if you drop the keys after hours.

Yes, all bookings for a Hertz hire in Ohio include the Tolls Cashback benefit, which reimburses up to 5% of your total booking value for tolls paid during your hire period in Ohio or on any roads you drive during the trip.

Ohio has toll roads, and your Hertz vehicle will come equipped with an electronic toll device. Whether you use the Hertz unlimited toll package or pay per use, you can claim cashback on the tolls you paid.

How to claim your Tolls Cashback after your Ohio Hertz hire:

• Email [email protected] within 30 days of returning the Hertz vehicle in Ohio
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number
• Attach your booking confirmation, the Hertz hire agreement signed at pick-up, and a receipt or statement showing the toll charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for the booking

The refund is processed to your original payment method and typically arrives within 7 to 10 business days after approval. Claims submitted more than 30 days after returning the Ohio Hertz vehicle will not be accepted.