Hertz Car Hire
in Michigan

Hola Car Rentals is the only premium partner of the top car hire brands operating in Michigan, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Michigan.

No. With Hola Car Rentals, all costs and charges for your booking in Michigan are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Michigan charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Hertz counter at Detroit Metropolitan Wayne County Airport (DTW) in Michigan is located at 289 Lucas Drive, Suite B, Detroit, MI 48242. This is an off-terminal hire facility, so you will need to take a shuttle from the airport to reach it.

When you arrive at DTW, follow the signs for hire shuttles. Make sure to board the correct shuttle bus for your terminal (McNamara or North Terminal), as the routes differ. The Hertz shuttle will take you directly to the hire facility at 289 Lucas Drive.

Counter hours at the DTW Hertz location run from approximately 5:00 AM to 1:30 AM daily, though hours can vary on holidays. Hertz Gold members receive priority service and can often bypass the standard queue. Confirm your exact pickup instructions on your booking confirmation before arriving.

Hertz operates at several airports and city locations across Michigan, giving you flexibility depending on where your trip begins or ends.

• Gerald R. Ford International Airport (GRR), Grand Rapids, plus a neighbourhood location at 640 28th St SE, Grand Rapids
• Capital Region International Airport (LAN), Lansing, at 4100 Capital City Boulevard
• MBS International Airport (MBS), Freeland, at 9200 Garfield Road
• Cherry Capital Airport (TVC), Traverse City, at 727 Fly Don't Drive
• Kalamazoo/Battle Creek International Airport (AZO), Kalamazoo, at 3675 N US Highway 31 S
• Downtown Detroit at 1949 East Jefferson Avenue
• Canton at 41775 Michigan Avenue

If you are flying into a smaller Michigan airport or need a city hire, check your booking confirmation for the exact Hertz address and counter hours at your chosen location, as hours vary by site.

Yes, you can pick up a Hertz car at one Michigan airport and return it at a different location, but a one-way drop-off fee may apply depending on the route.

Hertz operates at multiple Michigan airports including DTW (Detroit), GRR (Grand Rapids), LAN (Lansing), TVC (Traverse City), MBS (Freeland), and AZO (Kalamazoo), as well as city locations. One-way fees between these sites are route-specific and vary by distance, vehicle class, season, and availability.

When booking, the drop-off fee will appear under the "To pay at destination" section on the details page if it applies to your route. This fee cannot be prepaid and is not covered by No Extra Charges© Coverage unless it was not disclosed at the time of booking.

If you need to change your return location after booking your Michigan Hertz hire, be aware that modifications may reprice the reservation and recalculate or add a drop-off fee.

Yes, all bookings made through Hola Car Rentals, including Hertz hires in Michigan, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire.

Michigan has a limited number of toll facilities, including the Mackinac Bridge (US$4 for a standard car), the Detroit-Windsor Tunnel (US$6.50, or US$5.75 with the Nexpress app), and the Grosse Ile Toll Bridge (US$3 to US$7 depending on payment method). If you cross any of these during your Hertz hire in Michigan, you can claim cashback after your trip.

To claim your Tolls Cashback:

• Email [email protected] within 30 days of returning the vehicle
• Include your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid
• Use the subject line: Tolls Cashback - HOLA[your confirmation number]

Refunds are issued to your original payment method and typically process within 7 to 10 business days after approval. Late submissions after 30 days are not accepted.

Michigan has fewer toll roads than many other U.S. states, but there are several toll facilities you may encounter during a Hertz hire in Michigan.

• Mackinac Bridge (I-75): US$4 for a standard 2-axle car, cash accepted
• Detroit-Windsor Tunnel (connecting Detroit to Windsor, Canada): US$6.50, or US$5.75 via the Nexpress app; this tunnel is cashless and no longer accepts cash
• Grosse Ile Toll Bridge: US$3 cash or higher by credit card; an Edge Pass discount is available

Michigan does not use E-ZPass or similar statewide electronic toll systems. Your Hertz hire vehicle in Michigan will typically come equipped with a toll device. At pickup you can choose to enrol in a toll programme (pay-per-use or an unlimited daily pass ranging from approximately US$10.99 to US$25.99 per day) or opt out and pay tolls directly where cash or card is accepted.

If you do not enrol and drive through a cashless toll, the toll agency will capture your plate and send an invoice to Hertz, which will then bill your credit card along with an administrative processing fee. Keep all toll receipts so you can submit a Tolls Cashback claim after your hire ends.

To pick up a Hertz hire car in Michigan, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name (not a digital copy)
• A major credit card with the driver’s name printed on the physical card, for the security deposit hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors travelling internationally)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For other non-English licences, an IDP is strongly recommended. Obtain your IDP in your home country before travelling, as it cannot be issued abroad.

Michigan law requires Hertz and other hire companies to rent to drivers aged 18 and older, though a young-driver surcharge applies for drivers under 25. Debit and prepaid cards are not accepted for the security deposit hold at the Hertz counter in Michigan.

Michigan law prohibits age discrimination in public accommodations, which means Hertz and other hire companies in Michigan are required to rent to licensed drivers aged 18 and older. This makes Michigan one of only two U.S. states (along with New York) where 18-year-olds can legally hire a car.

However, a young-driver surcharge still applies for drivers under 25 at the Hertz counter in Michigan. Additionally, vehicle class restrictions apply:

• Drivers under 25 are generally limited to economy, compact, and intermediate vehicle classes
• Categories such as full-size, SUV, luxury, premium, convertible, minivan, and van are typically restricted to renters aged 25 and older

All standard requirements still apply regardless of age, including a valid driver’s licence, a major credit card in the main driver’s name for the security deposit, and any required documentation. If you are 21 to 24 years old, Budget for the daily young-driver surcharge when planning your Hertz hire in Michigan.

When picking up a Hertz hire car in Michigan, the counter will place a temporary authorisation hold on your credit card as a security deposit. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount can vary based on the vehicle class, hire location, and season.

Important points to keep in mind:

• The hold is a temporary authorisation, not a charge; it reduces your available credit until released
• Premium or speciality vehicles may require a higher hold amount
• Only a physical, major credit card in the main driver’s name with the name printed on the card is accepted; debit cards and prepaid cards are not accepted
• After you return the Hertz vehicle in Michigan, the hold is released, but your bank may take up to 15 business days to reflect the release

Bring a backup credit card in your name in case your primary card is declined, and notify your bank of your travel plans to avoid fraud blocks on in-person authorisations at the Michigan Hertz counter.

Yes, most bookings made through Hola Car Rentals, including Hertz hires in Michigan, include travel assistance coverage provided by Terrawind Global Protection at no extra cost.

This benefit is especially relevant in Michigan, where driving long distances, such as crossing the Upper Peninsula or travelling to remote areas near the Mackinac Bridge, can put you far from urban services. Coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach the assistance line 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Please note: this benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Hertz hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI).

Hertz hires in Michigan follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel fees on your Michigan Hertz hire:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at pickup
• Refuel within approximately 10 miles of the return location before dropping off the car
• Keep your final fuel receipt showing the date, time, and station address

If you return the Hertz vehicle in Michigan with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

Some Hertz counter locations in Michigan may offer an optional prepaid fuel plan. If you accept it, any unused fuel is generally non-refundable, so the Full-to-Full approach is usually the better value for most renters.

Yes, you can add an additional driver to your Hertz hire in Michigan, either as an included benefit or for a fee paid at the counter, depending on your rate.

For Hertz hires in Michigan, the additional driver fee is US$13.50 per hire day plus applicable taxes, with a maximum cap of US$189 plus taxes if not included in your rate. Check your booking confirmation to see whether an additional driver is already included at no extra cost.

Requirements for adding a driver at the Hertz counter in Michigan:

• The additional driver must be present at pickup with a valid driver’s licence
• They must meet Michigan's minimum age requirement (18 and older, with a young-driver surcharge for drivers under 25)
• An International Driving Permit (IDP) is required if their licence uses a non-Latin alphabet
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Hertz hire agreement in Michigan are covered by protections such as CDW/LDW and liability cover. Never allow an unlisted person to drive the vehicle.

When hiring from Hertz in Michigan, there are two main types of cover to consider for your hire vehicle and for other road users.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) covers damage to the Hertz vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly shows zero deductible. CDW/LDW does not cover tyres, undercarriage, or damage caused by prohibited use such as off-road driving.

Third-Party Liability (LIS/SLI/ALI) covers bodily injury and property damage you may cause to others while driving the Hertz hire in Michigan. Note that not all U.S. states require hire companies to include state-minimum liability cover, so confirming this protection is in place is important. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your Michigan hire.

Additional optional coverages available at the Hertz counter in Michigan may include:

• Personal Accident Insurance (PAI) for your own injuries
• Personal Effects Cover (PEC) for your belongings
• Premium Roadside Assistance

Review your booking confirmation carefully to see which protections are already included in your rate before accepting anything at the counter.

If you return your Hertz hire car in Michigan after the agreed drop-off time, a grace period of approximately 30 minutes typically applies, though this is not guaranteed at every location. If you exceed the grace period, Hertz may charge you for additional hours or an extra hire day, plus a potential late fee.

To avoid late return charges on your Michigan Hertz hire:

• Plan your return with enough time to refuel near the drop-off location and account for traffic
• If you know you need more time, contact Hertz directly or use the Hola Car Rentals Manage Booking option to request an extension before the scheduled return time
• Confirm the exact grace period policy on your hire agreement at pickup, as it can vary by location

For after-hours returns at Michigan Hertz locations, check your hire agreement for key-drop instructions. Be aware that liability for the vehicle may continue until the counter formally checks in the car the following morning. Keep photos of the vehicle condition and fuel level when dropping off after hours.