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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 2 weeks ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 2 weeks ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 2 weeks ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 2 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 2 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 3 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 3 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 3 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 4 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 4 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 4 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 1 month ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 1 month ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 2 months ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 3 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 3 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 3 months ago
"Great car"
John Guevara
John Guevara
5 3 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 3 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 4 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 4 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 4 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 4 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 5 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 5 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 5 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 5 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About hiring a car with Hertz in Halifax

Hertz operates a counter on the lower level of the Airport Parkade at Halifax Stanfield International Airport, a two-to-three-minute walk from the arrivals hall, with daily hours running from 7:00 AM to 1:30 AM. If your flight is delayed, include your flight number in the reservation — Hertz will hold the vehicle up to two hours past the counter's closing time. Booking three or more weeks ahead typically secures better availability, particularly between June and October when demand peaks. On the road, the two Halifax Harbour bridges — the Angus L. Macdonald Bridge and the A. Murray MacKay Bridge — are toll-free after permanent removal of charges, and hire cars registered in Nova Scotia are exempt from the Cobequid Pass toll on Highway 104, though confirming with the staffed booth attendant is advisable. Fuel runs around CAD 1.79 per litre in the Halifax area; return the tank at the same level to avoid Hertz's fuel service charge. Budget for an authorisation hold of roughly CAD 350 placed on a credit card in the primary driver's name — debit cards are not accepted. Drivers aged 20 to 24 face a daily young renter fee. If your licence uses a non-Latin script, bring an International Driving Permit alongside the original.

Best Car Rental Deals

4.5/ 5
Kia Rio

Kia Rio | Automatic

SMALL

or Small similar

5 3 Automatic
From / day
4.5/ 5
Toyota Corolla

Toyota Corolla | Automatic

SEDAN

or Sedan similar

5 3 Automatic
From / day
4.5/ 5
Nissan Kicks

Nissan Kicks | Automatic

SUV

or SUV similar

5 3 Automatic
From / day

Frequently Asked Questions

What does my Hola Car Rentals booking with Hertz in Halifax include that other companies don't offer?

Hola Car Rentals is a premium partner of the leading car hire companies in Halifax, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

  • Full vehicle coverage with no excess (applies only to certain rates and itineraries)
  • Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
  • Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Halifax.

Will I face unexpected charges at the Hertz counter in Halifax when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Halifax are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Halifax charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How does the Hertz pickup process work at Halifax Stanfield International Airport (YHZ)?

When collecting a Hertz hire at Halifax Stanfield International Airport (YHZ), you do not proceed directly to a vehicle lot inside the terminal. Instead, follow signs to the airport car park and head to the lower level, where the Hertz counter is situated.

From there, a Hertz shuttle will transfer you to the off-site hire lot, located at either 549 Barnes Drive or 747 Bell Blvd in Halifax. Allow additional time for this process: after baggage reclaim, counter check-in, the shuttle journey, and vehicle inspection, the full collection can take between 30 to 60 minutes before you are driving away.

The Hertz airport counter in Halifax operates approximately from 6:30 AM to 1:30 AM daily, although hours may vary on weekends. Confirm your specific pickup time against your booking confirmation to avoid arriving outside operating hours.

Where is the Hertz downtown Halifax location and how does pickup work there?

The main Hertz downtown Halifax branch is located at 1181 Hollis Street, Halifax, B3H 2P6. Unlike the airport, this is a walk-in counter with no shuttle service: simply go directly to the counter to complete your paperwork and collect your vehicle.

Downtown Hertz Halifax opening hours are Monday to Friday from 8:00 AM to 5:00 PM, and Saturday to Sunday from 8:00 AM to 1:00 PM. These hours are considerably shorter than the airport branch, so plan your arrival accordingly.

Bear in mind that 1181 Hollis Street is approximately 20 to 30 km from Halifax Stanfield International Airport (YHZ). If arriving by plane, you will need to arrange separate transport to downtown Halifax, such as a taxi or rideshare, prior to collecting your Hertz vehicle. This option can be 15 to 25% cheaper than an airport collection as it avoids the Airport Improvement Fee recovery charge.

What documents do I need to pick up a Hertz hire car in Halifax?

To collect a Hertz hire car in Halifax, you must present the following physical documents at the counter:

  • A valid, original driving licence in the main driver’s name (physical card, not digital)
  • A major credit card with the driver’s name printed on it, for the authorisation hold
  • A valid passport or government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets (required for visitors from outside Canada)

If your driving licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or a Latin alphabet, an IDP is recommended but not strictly required at the Halifax Hertz counter.

All documents must be original physical copies. Digital copies shown on a phone or tablet are not accepted. Obtain your IDP in your home country before travelling, as it cannot be issued abroad.

Can I get Tolls Cashback on toll charges during my Hertz hire in Halifax?

Yes, all Hola Car Rentals bookings for Hertz in Halifax include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire.

In the Halifax area, the main toll route is the Cobequid Pass on Highway 104, which charges approximately CAD 4.00 per passenger vehicle for a one-way crossing. Halifax’s two major bridges (the Angus L. Macdonald and A. Murray MacKay) had their tolls removed in March 2025, so no bridge toll charges apply to your Hertz hire in Halifax from that date onwards.

To claim your Tolls Cashback after returning your Hertz vehicle in Halifax:

  • Email [email protected] within 30 days of vehicle return
  • Use the subject line: Tolls Cashback - HOLA[your confirmation number]
  • Attach your Hola Car Rentals confirmation, the Hertz hire agreement, and a receipt or statement showing the toll charges paid

Refunds are issued to your original payment method and typically process within 7 to 10 working days after approval. Late submissions beyond 30 days are not accepted.

Are there toll roads near Halifax that affect my Hertz hire?

Yes, there is one active toll road that may affect your Hertz hire in Halifax: the Cobequid Pass on Highway 104, a 45-km section between Masstown and Thomson Station. The toll for a passenger vehicle is approximately CAD 4.00 per one-way crossing.

The Cobequid Pass has cash toll booths, so you can pay directly at the plaza. If your Hertz hire carries Nova Scotia licence plates, inform the attendant at the toll booth, as NS-plate vehicles may be waved through without charge. Avoid cashless lanes if you have not enrolled in a toll programme, as driving through without payment will result in a toll-by-plate invoice sent to Hertz, who will then bill you the toll amount plus an administrative fee of approximately CAD 15 to CAD 25.

The Halifax bridges (Angus L. Macdonald and A. Murray MacKay) no longer charge tolls as of March 2025, so no bridge fees apply to your Hertz Halifax hire.

If you wish to avoid the Cobequid Pass entirely, an alternative route via Highway 4 through Wentworth Valley exists, though it adds travel time without a cost saving for most renters.

What airport fees and taxes apply to a Hertz hire at Halifax airport?

Collecting a Hertz hire at Halifax Stanfield International Airport (YHZ) incurs additional fees beyond the base hire rate. The main charges to expect are:

  • Airport Improvement Fee (AIF) concession recovery: approximately 12% of the hire rate, capped at around CAD 10 per day, charged by Hertz to recover the airport concession cost
  • Nova Scotia Harmonised Sales Tax (HST): 15% applied to the hire and most associated fees

These charges are standard across all hire brands at Halifax airport and are not unique to Hertz. They are usually listed under the "To pay at destination" section of your booking confirmation, so review that section carefully before arriving at the Hertz counter in Halifax.

If you wish to avoid the airport concession fee, the Hertz downtown Halifax branch at 1181 Hollis Street does not carry the AIF surcharge, which can make it 15 to 25% cheaper for comparable vehicles. However, you will need to organise your own transport from the airport to that location.

How much is the security deposit for a Hertz hire in Halifax?

When collecting your Hertz hire in Halifax, a temporary authorisation hold will be placed on your credit card. For Canada, typical holds range from GBP 200 to GBP 300, though some Hertz locations may authorise up to approximately GBP 400 depending on the vehicle class, hire duration, and season.

This hold is not a charge: it temporarily reduces your available credit and is released after you return the vehicle. Your bank or card issuer controls how quickly the hold disappears from your statement, which can take up to 15 working days after drop-off.

To avoid issues at the Hertz Halifax counter:

  • Bring a physical major credit card with your name printed on it (debit, prepaid, and virtual cards are not accepted for the deposit)
  • Ensure your card has sufficient available credit to cover the hold plus any expected charges
  • Notify your bank of international travel to prevent fraud blocks on the authorisation
  • Bring a backup credit card in your name in case your primary card is declined
Does my Hertz Halifax booking include third-party liability insurance?

Yes, when you hire a Hertz vehicle in Halifax, provincial law in Nova Scotia requires every hire vehicle to carry third-party liability cover by default. This statutory liability accompanies the vehicle and is included when you hire in Canada through Hola Car Rentals.

This provides a baseline level of protection for bodily injury and property damage you may cause to others while driving your Hertz hire in Halifax. However, the default statutory minimum may not be sufficient for all circumstances. You can purchase additional liability insurance (LIS/ALI/SLI) to increase your coverage limits, available as an add-on at the Hertz Halifax counter or through your booking.

Note that third-party liability (LIS/ALI/SLI) does not cover:

  • Damage to the Hertz vehicle itself (which requires CDW/LDW)
  • Your own personal injuries (which requires PAI)
  • Your personal belongings (which requires PEC)

Always review your rental agreement at the Hertz Halifax counter to confirm the exact liability limits included and whether additional cover is suitable for your trip.

Can I add an additional driver to my Hertz hire in Halifax?

Yes, you can add an additional driver to your Hertz hire in Halifax, either as part of your rate or for a fee payable at the counter.

For Hertz in Halifax, the additional driver fee is approximately US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes for the hire period. Check your booking confirmation to see if your rate already includes one additional driver at no extra cost.

To add an additional driver at the Hertz Halifax counter:

  • The additional driver must be present in person at collection
  • They must present a valid driving licence (and an IDP if their licence uses a non-Latin alphabet)
  • Both the main driver and the additional driver must sign the hire agreement
  • The additional driver must meet the minimum age requirements for Halifax hires

Only drivers listed on the Hertz hire agreement are covered by protections such as CDW/LDW. If someone not listed on the contract drives the vehicle in Halifax, cover may be void and additional charges could apply.

What is the fuel policy for Hertz hires in Halifax?

Hertz hires in Halifax follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

To avoid extra fuel costs on your Hertz Halifax hire:

  • Check the fuel gauge with the Hertz agent at collection and confirm the starting level is recorded on your hire agreement
  • Take a photo of the dashboard showing the gauge and odometer at collection
  • Refuel within approximately 15 km of the Hertz return location (549 Barnes Drive or 747 Bell Blvd for airport returns, or 1181 Hollis Street for downtown Halifax returns) so the gauge does not drop before you arrive
  • Keep your final fuel receipt showing the date, time, and station address

If you return the Hertz vehicle in Halifax with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge as evidence.

Can I pick up a Hertz car in Halifax and return it in a different city?

Yes, one-way hires with Hertz are available in Halifax, but a drop-off fee may apply depending on your destination, the distance between locations, and the vehicle class.

Common patterns for Hertz one-way hires from Halifax include:

  • Halifax airport to Halifax downtown (or vice versa): often no drop-off fee
  • Halifax to another Nova Scotia city: a drop-off fee usually applies and varies by distance
  • Halifax to another Canadian province: a drop-off fee generally applies and can be higher for longer distances
  • Cross-border one-ways (Canada to the United States): may be restricted or carry significant fees; confirm with Hertz before booking

The drop-off fee for your Hertz Halifax hire will be shown under the "To pay at destination" section during booking and on your confirmation. This fee cannot be prepaid and is payable directly at the Hertz counter. If a fee appears at collection that was not disclosed in your confirmation, keep all paperwork and contact support after the hire is complete.

What driving rules in Halifax should I know before picking up my Hertz hire?

Halifax has several road features that can surprise drivers collecting a Hertz hire for the first time, especially those used to car-dominant cities.

  • Protected cycle lanes: Streets such as Almon Street feature one-way protected cycle lanes within narrow 9-metre corridors, reducing space for vehicles and requiring extra caution when turning or merging
  • Traffic calming measures: Speed humps and curb extensions (bump-outs) are common on residential streets like Allan Street. These physically enforce lower speeds rather than relying solely on signage
  • Pedestrian priority: Halifax’s street design prioritises pedestrians and cyclists, with narrower lanes and shorter block lengths than many North American cities. Expect to yield more frequently than in car-centric environments
  • One-way street grid: The downtown core uses a grid of one-way streets. Plan your route in advance, especially when returning your Hertz vehicle to 1181 Hollis Street
  • Speed limits: Default urban speed limits in Nova Scotia are 50 km/h unless otherwise posted. Residential calming zones may be lower

Familiarise yourself with your Hertz vehicle’s dimensions before navigating Halifax’s narrower protected lanes and constrained downtown streets.

Does my Hertz Halifax booking include travel assistance if something goes wrong on the road?

Most Hola Car Rentals bookings for Hertz in Halifax include travel assistance coverage provided by Terrawind Global Protection. This benefit is designed for situations such as a medical emergency or accident while driving your Hertz hire on Nova Scotia highways like Highway 104 near the Cobequid Pass, or in more remote areas outside Halifax.

Coverage typically includes:

  • Travel insurance with medical cover for up to 5 passengers
  • Legal assistance in the event of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To contact the assistance line 24/7: call +1 888 980 9992 (toll-free) or message via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when calling.

Important: this travel assistance benefit applies only to non-North American customers. Canadian and US residents do not qualify for this cover. It also does not cover damage to the Hertz vehicle itself (that is CDW/LDW) or third-party liability (that is LIS/ALI/SLI). Check your booking confirmation for the precise terms and limits applicable to your Halifax hire.

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