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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 4 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 4 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 3 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 2 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 6 days ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 22 hours ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
José Heriberto Moreno López
José Heriberto Moreno López
5 4 days ago
"Company with very good prices. Easy and quick booking process."

Frequently Asked Questions

What does my Hola Car Rentals booking with Hertz in Halifax include that other companies don't offer?

Hola Car Rentals is a premium partner of the leading car hire companies in Halifax, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

  • Full vehicle coverage with no excess (applies only to certain rates and itineraries)
  • Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
  • Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Halifax.

Will I face unexpected charges at the Hertz counter in Halifax when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in Halifax are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Halifax charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How does the Hertz pickup process work at Halifax Stanfield International Airport (YHZ)?

When collecting a Hertz hire at Halifax Stanfield International Airport (YHZ), you do not proceed directly to a vehicle lot inside the terminal. Instead, follow signs to the airport car park and head to the lower level, where the Hertz counter is situated.

From there, a Hertz shuttle will transfer you to the off-site hire lot, located at either 549 Barnes Drive or 747 Bell Blvd in Halifax. Allow additional time for this process: after baggage reclaim, counter check-in, the shuttle journey, and vehicle inspection, the full collection can take between 30 to 60 minutes before you are driving away.

The Hertz airport counter in Halifax operates approximately from 6:30 AM to 1:30 AM daily, although hours may vary on weekends. Confirm your specific pickup time against your booking confirmation to avoid arriving outside operating hours.

Where is the Hertz downtown Halifax location and how does pickup work there?

The main Hertz downtown Halifax branch is located at 1181 Hollis Street, Halifax, B3H 2P6. Unlike the airport, this is a walk-in counter with no shuttle service: simply go directly to the counter to complete your paperwork and collect your vehicle.

Downtown Hertz Halifax opening hours are Monday to Friday from 8:00 AM to 5:00 PM, and Saturday to Sunday from 8:00 AM to 1:00 PM. These hours are considerably shorter than the airport branch, so plan your arrival accordingly.

Bear in mind that 1181 Hollis Street is approximately 20 to 30 km from Halifax Stanfield International Airport (YHZ). If arriving by plane, you will need to arrange separate transport to downtown Halifax, such as a taxi or rideshare, prior to collecting your Hertz vehicle. This option can be 15 to 25% cheaper than an airport collection as it avoids the Airport Improvement Fee recovery charge.

What documents do I need to pick up a Hertz hire car in Halifax?

To collect a Hertz hire car in Halifax, you must present the following physical documents at the counter:

  • A valid, original driving licence in the main driver’s name (physical card, not digital)
  • A major credit card with the driver’s name printed on it, for the authorisation hold
  • A valid passport or government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets (required for visitors from outside Canada)

If your driving licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or a Latin alphabet, an IDP is recommended but not strictly required at the Halifax Hertz counter.

All documents must be original physical copies. Digital copies shown on a phone or tablet are not accepted. Obtain your IDP in your home country before travelling, as it cannot be issued abroad.

Can I get Tolls Cashback on toll charges during my Hertz hire in Halifax?

Yes, all Hola Car Rentals bookings for Hertz in Halifax include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire.

In the Halifax area, the main toll route is the Cobequid Pass on Highway 104, which charges approximately CAD 4.00 per passenger vehicle for a one-way crossing. Halifax’s two major bridges (the Angus L. Macdonald and A. Murray MacKay) had their tolls removed in March 2025, so no bridge toll charges apply to your Hertz hire in Halifax from that date onwards.

To claim your Tolls Cashback after returning your Hertz vehicle in Halifax:

  • Email [email protected] within 30 days of vehicle return
  • Use the subject line: Tolls Cashback - HOLA[your confirmation number]
  • Attach your Hola Car Rentals confirmation, the Hertz hire agreement, and a receipt or statement showing the toll charges paid

Refunds are issued to your original payment method and typically process within 7 to 10 working days after approval. Late submissions beyond 30 days are not accepted.

Are there toll roads near Halifax that affect my Hertz hire?

Yes, there is one active toll road that may affect your Hertz hire in Halifax: the Cobequid Pass on Highway 104, a 45-km section between Masstown and Thomson Station. The toll for a passenger vehicle is approximately CAD 4.00 per one-way crossing.

The Cobequid Pass has cash toll booths, so you can pay directly at the plaza. If your Hertz hire carries Nova Scotia licence plates, inform the attendant at the toll booth, as NS-plate vehicles may be waved through without charge. Avoid cashless lanes if you have not enrolled in a toll programme, as driving through without payment will result in a toll-by-plate invoice sent to Hertz, who will then bill you the toll amount plus an administrative fee of approximately CAD 15 to CAD 25.

The Halifax bridges (Angus L. Macdonald and A. Murray MacKay) no longer charge tolls as of March 2025, so no bridge fees apply to your Hertz Halifax hire.

If you wish to avoid the Cobequid Pass entirely, an alternative route via Highway 4 through Wentworth Valley exists, though it adds travel time without a cost saving for most renters.

What airport fees and taxes apply to a Hertz hire at Halifax airport?

Collecting a Hertz hire at Halifax Stanfield International Airport (YHZ) incurs additional fees beyond the base hire rate. The main charges to expect are:

  • Airport Improvement Fee (AIF) concession recovery: approximately 12% of the hire rate, capped at around CAD 10 per day, charged by Hertz to recover the airport concession cost
  • Nova Scotia Harmonised Sales Tax (HST): 15% applied to the hire and most associated fees

These charges are standard across all hire brands at Halifax airport and are not unique to Hertz. They are usually listed under the "To pay at destination" section of your booking confirmation, so review that section carefully before arriving at the Hertz counter in Halifax.

If you wish to avoid the airport concession fee, the Hertz downtown Halifax branch at 1181 Hollis Street does not carry the AIF surcharge, which can make it 15 to 25% cheaper for comparable vehicles. However, you will need to organise your own transport from the airport to that location.

How much is the security deposit for a Hertz hire in Halifax?

When collecting your Hertz hire in Halifax, a temporary authorisation hold will be placed on your credit card. For Canada, typical holds range from GBP 200 to GBP 300, though some Hertz locations may authorise up to approximately GBP 400 depending on the vehicle class, hire duration, and season.

This hold is not a charge: it temporarily reduces your available credit and is released after you return the vehicle. Your bank or card issuer controls how quickly the hold disappears from your statement, which can take up to 15 working days after drop-off.

To avoid issues at the Hertz Halifax counter:

  • Bring a physical major credit card with your name printed on it (debit, prepaid, and virtual cards are not accepted for the deposit)
  • Ensure your card has sufficient available credit to cover the hold plus any expected charges
  • Notify your bank of international travel to prevent fraud blocks on the authorisation
  • Bring a backup credit card in your name in case your primary card is declined
Does my Hertz Halifax booking include third-party liability insurance?

Yes, when you hire a Hertz vehicle in Halifax, provincial law in Nova Scotia requires every hire vehicle to carry third-party liability cover by default. This statutory liability accompanies the vehicle and is included when you hire in Canada through Hola Car Rentals.

This provides a baseline level of protection for bodily injury and property damage you may cause to others while driving your Hertz hire in Halifax. However, the default statutory minimum may not be sufficient for all circumstances. You can purchase additional liability insurance (LIS/ALI/SLI) to increase your coverage limits, available as an add-on at the Hertz Halifax counter or through your booking.

Note that third-party liability (LIS/ALI/SLI) does not cover:

  • Damage to the Hertz vehicle itself (which requires CDW/LDW)
  • Your own personal injuries (which requires PAI)
  • Your personal belongings (which requires PEC)

Always review your rental agreement at the Hertz Halifax counter to confirm the exact liability limits included and whether additional cover is suitable for your trip.

Can I add an additional driver to my Hertz hire in Halifax?

Yes, you can add an additional driver to your Hertz hire in Halifax, either as part of your rate or for a fee payable at the counter.

For Hertz in Halifax, the additional driver fee is approximately US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes for the hire period. Check your booking confirmation to see if your rate already includes one additional driver at no extra cost.

To add an additional driver at the Hertz Halifax counter:

  • The additional driver must be present in person at collection
  • They must present a valid driving licence (and an IDP if their licence uses a non-Latin alphabet)
  • Both the main driver and the additional driver must sign the hire agreement
  • The additional driver must meet the minimum age requirements for Halifax hires

Only drivers listed on the Hertz hire agreement are covered by protections such as CDW/LDW. If someone not listed on the contract drives the vehicle in Halifax, cover may be void and additional charges could apply.

What is the fuel policy for Hertz hires in Halifax?

Hertz hires in Halifax follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

To avoid extra fuel costs on your Hertz Halifax hire:

  • Check the fuel gauge with the Hertz agent at collection and confirm the starting level is recorded on your hire agreement
  • Take a photo of the dashboard showing the gauge and odometer at collection
  • Refuel within approximately 15 km of the Hertz return location (549 Barnes Drive or 747 Bell Blvd for airport returns, or 1181 Hollis Street for downtown Halifax returns) so the gauge does not drop before you arrive
  • Keep your final fuel receipt showing the date, time, and station address

If you return the Hertz vehicle in Halifax with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the pump price, plus a refuelling service fee. For after-hours returns, leave the receipt in the key envelope and keep a photo of the full gauge as evidence.

Can I pick up a Hertz car in Halifax and return it in a different city?

Yes, one-way hires with Hertz are available in Halifax, but a drop-off fee may apply depending on your destination, the distance between locations, and the vehicle class.

Common patterns for Hertz one-way hires from Halifax include:

  • Halifax airport to Halifax downtown (or vice versa): often no drop-off fee
  • Halifax to another Nova Scotia city: a drop-off fee usually applies and varies by distance
  • Halifax to another Canadian province: a drop-off fee generally applies and can be higher for longer distances
  • Cross-border one-ways (Canada to the United States): may be restricted or carry significant fees; confirm with Hertz before booking

The drop-off fee for your Hertz Halifax hire will be shown under the "To pay at destination" section during booking and on your confirmation. This fee cannot be prepaid and is payable directly at the Hertz counter. If a fee appears at collection that was not disclosed in your confirmation, keep all paperwork and contact support after the hire is complete.

What driving rules in Halifax should I know before picking up my Hertz hire?

Halifax has several road features that can surprise drivers collecting a Hertz hire for the first time, especially those used to car-dominant cities.

  • Protected cycle lanes: Streets such as Almon Street feature one-way protected cycle lanes within narrow 9-metre corridors, reducing space for vehicles and requiring extra caution when turning or merging
  • Traffic calming measures: Speed humps and curb extensions (bump-outs) are common on residential streets like Allan Street. These physically enforce lower speeds rather than relying solely on signage
  • Pedestrian priority: Halifax’s street design prioritises pedestrians and cyclists, with narrower lanes and shorter block lengths than many North American cities. Expect to yield more frequently than in car-centric environments
  • One-way street grid: The downtown core uses a grid of one-way streets. Plan your route in advance, especially when returning your Hertz vehicle to 1181 Hollis Street
  • Speed limits: Default urban speed limits in Nova Scotia are 50 km/h unless otherwise posted. Residential calming zones may be lower

Familiarise yourself with your Hertz vehicle’s dimensions before navigating Halifax’s narrower protected lanes and constrained downtown streets.

Does my Hertz Halifax booking include travel assistance if something goes wrong on the road?

Most Hola Car Rentals bookings for Hertz in Halifax include travel assistance coverage provided by Terrawind Global Protection. This benefit is designed for situations such as a medical emergency or accident while driving your Hertz hire on Nova Scotia highways like Highway 104 near the Cobequid Pass, or in more remote areas outside Halifax.

Coverage typically includes:

  • Travel insurance with medical cover for up to 5 passengers
  • Legal assistance in the event of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To contact the assistance line 24/7: call +1 888 980 9992 (toll-free) or message via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when calling.

Important: this travel assistance benefit applies only to non-North American customers. Canadian and US residents do not qualify for this cover. It also does not cover damage to the Hertz vehicle itself (that is CDW/LDW) or third-party liability (that is LIS/ALI/SLI). Check your booking confirmation for the precise terms and limits applicable to your Halifax hire.

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Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo
Car rental company logo