Hertz Car Hire
in Nova Scotia

Hola Car Rentals is a premium partner of the leading car hire companies in Nova Scotia, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip in Nova Scotia.

No. With Hola Car Rentals, all costs and charges for your booking in Nova Scotia are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Nova Scotia charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Yes, there are two main toll points to be aware of when driving a Hertz hire in Nova Scotia.

• The Cobequid Pass on Highway 104 is a 45-km section between Masstown and Thomson Station. The toll for passenger vehicles is CAD 4.00 one-way, payable at cash booths. If your Hertz hire carries Nova Scotia plates, attendants may wave you through; out-of-province plates are charged since December 2021.
• The Halifax bridges (Angus L. Macdonald and A. Murray MacKay) previously used the MACPASS cashless transponder system, but tolls on both bridges were removed entirely on 17 March 2025. No toll applies there for current hires.

If you drive through a cashless lane without a transponder, the camera captures the plate and the invoice is forwarded to Hertz, who will bill you the toll plus an administrative fee of CAD 15 to CAD 25. To avoid this, use cash lanes at the Cobequid Pass and inform the attendant of the plate origin. A detour via Highway 4 through Wentworth Valley bypasses the Cobequid Pass entirely, though it adds travel time.

To collect your Hertz hire in Nova Scotia, bring the following physical documents to the counter.

• Your original, unexpired driver’s licence. If your licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), an International Driving Permit (IDP) is mandatory alongside the original licence.
• A major credit card with your name printed on the physical card. Debit, prepaid, and virtual cards are not accepted for the security deposit hold.
• Your passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher if required by your rate.
• Round-trip flight or cruise tickets (required for visitors travelling from outside Canada).

All documents must be physical originals. Digital copies shown on a phone are not accepted at the Hertz counter in Nova Scotia. If you obtained your licence in a country that uses a non-Latin script, obtain an IDP in your home country before travelling, as it cannot be issued abroad.

Yes, Hertz and other hire companies operating in Nova Scotia may offer transponder or toll-pass programmes, though the specifics depend on the counter location.

For the Cobequid Pass on Highway 104, the toll plaza accepts cash directly, so you can pay at the booth without any hire company programme. For the Halifax bridges, tolls were eliminated as of 17 March 2025, so no transponder is needed there.

If Hertz offers an unlimited toll service at your Nova Scotia pickup location, it typically costs between CAD 4.95 and CAD 14.95 per hire day, charged every day of the hire regardless of whether you use a toll road. For low-usage trips, paying cash at the Cobequid Pass booth is usually more economical than enrolling in a daily programme.

If you drive through a cashless lane without enrolling, Hertz will receive the invoice and charge you the toll plus an administrative processing fee of CAD 15 to CAD 25. Always confirm the programme terms with the Hertz agent at the Nova Scotia counter before signing the hire agreement.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Hertz hire in Nova Scotia.

For example, if your booking total is US$ 500, the maximum cashback is US$ 25. If you paid CAD 4.00 at the Cobequid Pass on Highway 104 and that converts to less than the cap, you receive the full toll amount back.

To claim, email [email protected] within 30 days of returning the vehicle. Include:

• Your Hola Car Rentals reservation confirmation
• The hire agreement signed at the Hertz counter in Nova Scotia
• A receipt or statement showing the toll charges paid

Refunds are processed to the original payment method within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted. This benefit does not mean tolls are prepaid; you still pay at the booth or through the Hertz billing process and claim reimbursement afterwards.

When you pick up your Hertz hire in Nova Scotia, the counter agent will place a temporary authorisation hold on your credit card. For standard vehicles in Canada, this hold is typically between CAD 300 and CAD 500, though some Hertz locations may require up to CAD 750.

The hold is not a charge. It reduces your available credit until Hertz releases it after you return the vehicle. Your bank controls how quickly the release appears, and it can take up to 15 business days.

• Only a major credit card with your name printed on the physical card is accepted for the deposit. Debit, prepaid, and virtual cards are not accepted.
• Premium or speciality vehicle classes may carry higher hold amounts.
• Notify your bank of your travel to Nova Scotia to prevent the authorisation from being flagged as suspicious.

Hola Car Rentals cannot confirm the exact hold amount in advance, as final deposit rules are set by the Hertz desk and local regulations. Ask the agent to confirm the authorisation amount before they process your card.

Yes, you can add an additional driver to your Hertz hire in Nova Scotia, either as part of your rate or for a fee paid at the counter.

For Hertz hires in Nova Scotia, the additional driver fee is CAD 13.50 per hire day plus applicable taxes, with a maximum charge of CAD 189 plus taxes. Check your booking confirmation first, as some rates include one additional driver at no extra cost.

• The additional driver must be present at the Hertz counter in Nova Scotia at pickup with a valid driver’s licence and any required IDP.
• They must meet the minimum age requirements for Nova Scotia.
• Both the main driver and the additional driver must sign the hire agreement.
• Only drivers listed on the agreement are covered by protections such as CDW/LDW.

If someone drives the Hertz vehicle in Nova Scotia without being named on the contract, cover may be void and additional charges may apply. You cannot add a driver remotely after pickup; they must appear in person at the counter.

Hertz hires in Nova Scotia follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

• At pickup, check the fuel gauge with the Hertz agent and confirm the starting level is recorded on the hire agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Nova Scotia pickup location.
• Refuel within approximately 15 km of the return location so the gauge does not drop before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the Hertz vehicle in Nova Scotia below the recorded starting level, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than pump price, plus a refuelling service fee. If the vehicle was not full at pickup, ask the Hertz agent to note the exact level on the agreement and return it at that same level to avoid charges.

Yes, most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, which can be valuable if you experience a medical emergency or other covered incident during your Hertz hire in Nova Scotia, including in remote areas along Highway 104 or the Cobequid Pass region.

Core benefits typically include:

• Travel and medical cover for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to Canadian or US residents. It is designed for travellers visiting Nova Scotia from outside North America. It also does not cover damage to the Hertz hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI). Review your booking confirmation for the exact terms and coverage limits.

If you drive through a cashless toll lane without paying during your Hertz hire in Nova Scotia, the toll camera captures the vehicle's plate and the invoice is sent to Hertz. Hertz then charges your credit card for the toll amount plus an administrative processing fee, typically CAD 15 to CAD 25 per transaction.

These charges often appear weeks after the hire ends, because toll agencies process invoices in batches. This is normal and does not indicate an error.

To avoid this situation in Nova Scotia:

• At the Cobequid Pass on Highway 104, always use the cash lane and pay the CAD 4.00 toll directly. Inform the attendant if the vehicle has Nova Scotia plates, as locally plated hires may be waved through.
• For the Halifax bridges, no action is needed as tolls were removed on 17 March 2025.

If you believe a toll charge from Hertz in Nova Scotia is incorrect, gather your booking confirmation, hire agreement, and the toll invoice, then contact Hola Car Rentals support for assistance in reviewing the charge with the partner.

Yes, Hertz in Nova Scotia requires a physical major credit card in the main driver’s name with the driver’s name printed on the card to place the security deposit hold at pickup.

• Debit cards, prepaid cards, virtual cards, and digital wallets such as Apple Pay or Google Pay are not accepted for the deposit hold.
• The card must have sufficient available credit to cover the hold, typically CAD 300 to CAD 500 for standard vehicles in Nova Scotia, though some locations may require up to CAD 750.
• The card must belong to the main driver. A third party's card is not accepted even if that person is present.

Even if you prepaid your Hertz booking through Hola Car Rentals, you must still present a physical credit card at the Nova Scotia counter for the hold. Bring a backup credit card in your name in case your primary card is declined. Notify your bank of your travel to Nova Scotia before arrival to prevent the authorisation from being blocked as a suspicious transaction.

Yes, one-way hires with Hertz in Nova Scotia are possible in many cases, but a drop-off fee will typically apply when you return the vehicle to a different location or province.

The drop-off fee is route-specific and varies based on the distance between pickup and return locations, the vehicle class, and the season. This fee is not included in any rate plan and cannot be prepaid. It will appear under the "To pay at destination" section during the booking process on the Hola Car Rentals website, so you can see the exact amount before confirming.

• Cross-border one-ways, such as returning a Hertz vehicle from Nova Scotia into the United States, may be restricted or require prior authorisation. Confirm with the Hertz counter in Nova Scotia before driving across the border.
• Changing your return location after booking may reprice the hire and recalculate the drop-off fee.
• If the Hertz counter in Nova Scotia charges a drop-off fee that differs from what your confirmation shows, keep all paperwork and contact Hola Car Rentals support after the hire ends.

When renting with Hertz in Nova Scotia through Hola Car Rentals, the cover included depends on the rate plan you select. Here is a general overview of the main protections available.

• CDW/LDW (Collision Damage Waiver / Loss Damage Waiver): reduces your financial liability for damage to the Hertz vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible.
• Third-Party Liability (LIS/SLI): in Canada, provincial law requires every hire vehicle to carry third-party liability by default, so this statutory cover is included when you rent in Nova Scotia. You can purchase higher supplemental limits if needed.

CDW/LDW does not cover damage you cause to other vehicles or people (that is third-party liability), your personal injuries, or your belongings. Common exclusions include tyres, undercarriage, roof damage, and incidents involving unauthorised drivers.

Review your Hola Car Rentals booking confirmation for the exact coverages, deductible amounts, and any exclusions that apply to your Hertz hire in Nova Scotia before you arrive at the counter.

When picking up your Hertz hire in Nova Scotia, locate the operating brand name on your booking confirmation first, then follow the car hire signage at your pickup location.

At Halifax Stanfield International Airport (YHZ), the main airport serving Nova Scotia, hire car counters are located inside the terminal building. Follow the "Car Hire" signs after arriving in the arrivals area. Hertz operates at YHZ, so look for the Hertz branding at the hire desk section.

• Confirm the exact counter location and hours on your Hola Car Rentals booking confirmation before you travel, as hours can vary on holidays.
• If you are picking up at a city or downtown Nova Scotia location rather than the airport, your confirmation will include the street address. Call ahead if you are unsure of access or parking at that location.
• If the Hertz counter in Nova Scotia appears closed on arrival, use the courtesy phone in the terminal or contact the number listed on your hire agreement.

Bring all required documents to the Hertz counter in Nova Scotia: your driver’s licence, credit card, passport, and booking confirmation.