Enterprise Car Hire
in Maine

Hola Car Rentals is the only premium partner of the top car hire brands operating in Maine, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Maine.

No. With Hola Car Rentals, all costs and charges for your booking in Maine are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Maine charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Enterprise counter at Portland International Jetport (PWM) in Maine is located in the lower level of the airport parking garage, directly adjacent to the main terminal. No shuttle is required; the hire area is within walking distance of the arrivals hall.

When you arrive at PWM, follow the signs towards the parking garage on the lower level. Enterprise vehicles are parked in designated Enterprise spaces in that same garage. At collection, proceed to the counter to complete your hire agreement and collect your keys. At return, simply park in any available Enterprise space on the lower level and follow the Jetport signs to the hire counters to close out your contract.

Bring your booking confirmation, a valid driver’s licence, and a physical major credit card in the main driver’s name for the authorisation hold.

At Bangor International Airport (BGR) in Maine, the Enterprise counter is located at Room 117 on the lower level. After landing, follow signs to baggage claim on the lower level and proceed directly to the Enterprise desk to sign your hire agreement and receive your keys.

The BGR location is noted as operating outside the main terminal building, so Enterprise staff are available to assist with collection upon arrival. Counter hours run daily from 8:00 AM to 11:59 PM. After-hours vehicle returns are available at BGR, though after-hours collection service is not offered, so plan your arrival accordingly.

At return, follow the counter directions you received at collection and leave the vehicle as instructed. If you have any questions about your specific reservation, check your booking confirmation for the exact address and contact details for the Enterprise location.

To pick up your Enterprise hire car in Maine, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name
• A physical major credit card with the driver’s name printed on the card, for the authorisation hold (debit and prepaid cards are not accepted)
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or using a Latin alphabet, an IDP is recommended but not strictly required.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Enterprise counter in Maine or at any other location.

Maine's main toll highway, the Maine Turnpike, uses the E-ZPass electronic toll system. Cash toll booths have been largely eliminated across Maine and the broader North-east, so your Enterprise hire vehicle will be equipped with an electronic toll device for cashless payment.

At the Enterprise counter in Maine, you will have the option to enrol in the Enterprise TollPass Service, which costs US$4.95 per day with a rental period maximum of US$34.65, plus the actual toll amounts incurred. There is no service charge on days when you do not use a toll road.

If you choose not to enrol and you drive through a toll lane, Enterprise will receive a notice and charge the toll amount plus administrative processing fees to the credit card on file. These charges often appear on your statement four to six weeks after the hire ends.

All bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire. To claim, email [email protected] within 30 days of returning the vehicle with your hire agreement and toll receipt.

When you pick up your Enterprise hire in Maine, the counter will place a temporary authorisation hold on your credit card. For standard vehicles rented in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, location, and season. Premium or speciality vehicles may carry a higher hold.

The hold is not a charge; it is a temporary reduction in your available credit that is released after you return the vehicle. Your bank or card issuer controls how quickly the release appears, and it can take up to 15 business days.

• You must present a physical major credit card with the driver’s name printed on the card
• Debit cards, prepaid cards, and virtual cards are not accepted for the deposit
• The card must be in the main driver’s name
• Ensure your card has sufficient available credit to cover both the hold and any expected charges

If you are unsure of the exact hold amount for your specific Enterprise location in Maine, ask the agent to confirm the authorisation amount before they process your card.

Yes, drivers aged 21 to 24 can rent a car from Enterprise in Maine, but a young-renter surcharge applies and certain vehicle classes are restricted.

Enterprise charges US$15 per day plus applicable taxes for drivers under 25 in the United States, including Maine. This fee is paid at the counter and is not included in your prepaid rate.

Vehicle class restrictions also apply. Drivers under 25 are generally limited to smaller categories such as Economy, Compact, and Intermediate. Classes like Full Size, SUV, Minivan, Luxury, and Convertible are typically reserved for renters aged 25 and older.

• Minimum age at most Enterprise locations in Maine: 21
• Young-renter surcharge: US$15 per day plus taxes
• Restricted classes: Full Size, Premium, Luxury, Minivan, Van, and similar
• A valid driver’s licence and major credit card in the driver’s name are still required

Maine does not have the same state-law exception as New York or Michigan, so the standard Enterprise policy applies. If you are between 21 and 24, budget for the daily surcharge when planning your trip.

Enterprise hires in Maine follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At collection, check the fuel gauge with the Enterprise agent and confirm the starting level is recorded on your hire agreement. Take a photo of the dashboard showing both the odometer and the fuel gauge before leaving the lot.

At return, refuel within approximately 10 miles or 15 kilometres of the return location so the gauge does not drop below full before you arrive. Keep your final fuel receipt showing the date, time, and station address.

• If you return the vehicle below the recorded starting level, Enterprise will charge you for the fuel shortfall at their refuelling rate, which is typically higher than pump price, plus a service fee
• For after-hours returns at locations such as Bangor International Airport (BGR), leave the fuel receipt in the key envelope and keep a photo of the full gauge on your phone
• Use the correct fuel type; wrong-fuel incidents are not covered by the fuel policy

Ask the Enterprise agent at your Maine collection point for the nearest petrol station to the return point if you are unfamiliar with the area.

Yes, most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, and this applies to your Enterprise hire in Maine as well. However, this benefit is available only to travellers who are not residents of the United States or Canada.

Maine has long stretches of rural highway and remote coastal roads, so having assistance available can be valuable if an unexpected medical situation or travel disruption occurs during your trip.

Coverage typically includes:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact Terrawind via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

This coverage does not include damage to the Enterprise hire vehicle itself (that is handled by CDW/LDW) or third-party liability to others (covered by LIS/SLI). Check your booking confirmation for the exact terms and limits that apply to your reservation.

Yes, you can add an additional driver to your Enterprise hire in Maine, either as part of your rate or for a fee paid at the counter.

When the additional driver is not included in your rate, Enterprise charges US$15 per day plus applicable taxes for each extra driver in the United States, including Maine. Check your booking confirmation to see whether your rate already includes one additional driver at no extra cost.

Requirements for adding a driver at the Enterprise counter in Maine:

• The additional driver must be present at collection with a valid, physical driver’s licence
• If their licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, they must also bring an International Driving Permit
• The additional driver must meet the minimum age requirement; drivers aged 21 to 24 may be subject to a young-renter surcharge
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Enterprise hire agreement are covered by protections such as CDW/LDW. If someone not named on the contract drives the vehicle in Maine, cover may be void and additional charges could apply.

Yes, Enterprise operates multiple locations across Maine beyond the airport counters, giving you flexibility to pick up or return your vehicle in a city or neighbourhood branch.

Confirmed Enterprise locations in Maine include:

• Downtown Portland at 1 Marginal Way
• South Portland at 434 Western Ave
• Westbrook at 140 Larrabee Rd
• Saco at 869 Portland Rd
• Windham at 665 Roosevelt Trl
• Bangor city branch at 1222 Hammond St
• Augusta State Airport offsite branch at 171a State St, Augusta

Downtown and neighbourhood Enterprise branches in Maine typically have more limited hours than airport locations. For example, the Downtown Portland branch operates Monday to Friday 8:00 AM to 6:00 PM, Saturday and Sunday 9:00 AM to 12:00 PM. Airport locations such as Bangor International (BGR) operate daily from 8:00 AM to 11:59 PM.

If you are considering a one-way hire between an airport and a city branch in Maine, a drop-off fee may apply depending on the route. Check the booking details page during checkout to see whether a fee is listed under the To Pay at Destination section.

When renting from Enterprise in Maine, two main types of cover are worth understanding before you arrive at the counter.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Enterprise vehicle itself, including collision, theft, and vandalism. A deductible may apply unless your confirmation explicitly states zero. CDW/LDW does not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/SLI/ALI) covers bodily injury and property damage you may cause to others while driving the Enterprise hire in Maine. Some US states require hire companies to include state-minimum liability, but not all do. Hola Car Rentals strongly recommends adding Liability Insurance Supplementary (up to US$300,000) to your booking for full protection on Maine roads.

• CDW/LDW covers the hire vehicle; LIS/SLI covers third parties
• Neither covers your personal injuries (that is PAI) or your belongings (that is PEC)
• Only drivers listed on the Enterprise hire agreement are covered
• Driving outside permitted areas or in breach of the agreement can void cover

Review your booking confirmation before arriving at the Enterprise counter in Maine to confirm which coverages are already included in your rate.

After-hours returns are available at select Enterprise locations in Maine, most notably at Bangor International Airport (BGR), which accepts after-hours vehicle drop-offs. However, after-hours collection is not available at BGR, so plan your arrival to coincide with counter hours (daily 8:00 AM to 11:59 PM).

For after-hours returns at Enterprise locations in Maine, follow these steps:

• Park the vehicle in the designated Enterprise return area as directed by the counter agent at collection
• Complete a fuel top-up before returning; refuel within approximately 10 miles of the return location
• Take a photo of the dashboard showing the full fuel gauge and odometer
• Place the keys in the after-hours key drop box as instructed; keep a photo of the drop
• Retain your final fuel receipt in case any fuel charge appears on your statement later

Be aware that liability for the vehicle may remain with you until Enterprise formally checks it in the next business day. Review your hire agreement for the exact terms that apply to your Maine reservation. If you have questions about after-hours procedures at a specific Enterprise location in Maine, confirm the instructions with the agent at collection.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which applies to your Enterprise hire in Maine and reimburses up to 5% of your total booking value for tolls paid during the hire period.

Maine uses the E-ZPass system on the Maine Turnpike and other toll roads. Whether you enrol in the Enterprise TollPass Service at the counter or pay tolls through another method, you can submit a claim for reimbursement after your hire ends.

To claim your Tolls Cashback after your Enterprise hire in Maine:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback, followed by your reservation confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid

The refund is calculated as the lesser of the actual tolls paid or 5% of your booking total. For example, if your booking total is US$500, the maximum cashback is US$25. Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.