Enterprise Car Hire in Dallas

Hola Car Rentals is the only premium partner of the top car hire brands operating in Dallas, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Dallas.

No. With Hola Car Rentals, all costs and charges for your booking in Dallas are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Dallas charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Dallas/Fort Worth International Airport, the Enterprise counter is located at the Rental Car Facility at the south end of the airport on the 2nd level. Follow the blue rental car signs from your arrival terminal to reach the facility.

The Enterprise address at DFW is 2424 E 38th Street, Dallas, TX 75261. If you are arriving at Dallas Love Field Airport instead, the Enterprise location there is at 7366 Cedar Springs Rd, Dallas, TX 75235.

Enterprise also operates several city locations in Dallas, including:

• Dallas Inwood Rd. at 3133 Inwood Rd., Dallas, TX 75235
• Dallas Uptown at 2820 Oak Lawn Ave, Dallas, TX 75219
• Downtown Hyatt at 300 Reunion Blvd, Dallas, TX 75207

Your booking confirmation will show the exact Enterprise location assigned to your reservation. Bring all required documents, including your driver’s licence and a physical major credit card in your name, to the counter.

To pick up your Enterprise hire car in Dallas, you must present the following documents at the counter:

• A valid, original driver’s licence (physical, not digital)
• A physical major credit card in the main driver’s name, with the driver’s name printed on the card, for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For other non-English licences, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents presented at the Enterprise counter in Dallas must be physical originals. Digital copies on a phone or tablet are not accepted. Debit and prepaid cards are not accepted for the authorisation hold.

Dallas has an extensive cashless toll network, and nearly all toll roads in the area operate without cash booths. When you rent from Enterprise in Dallas, your vehicle will already include an electronic toll device, either a transponder or a plate-based billing system.

At the Enterprise counter in Dallas, you typically have two options:

• Unlimited toll package: a fixed daily rate of approximately US$11 to US$25 per hire day, covering all tolls during your rental period
• Pay per use: tolls are billed individually after the hire, along with daily or administrative processing fees charged by Enterprise or a third-party toll processor

Common toll roads you may encounter around Dallas include the Dallas North Tollway, TEXpress Lanes on I-635 (LBJ Managed Lanes), and North Tarrant Express, all managed by the North Texas Tollway Authority (NTTA). Tolls on these roads can range from a few cents for short segments to several dollars on express managed lanes.

If you drive a toll road without enrolling in a programme, Enterprise will bill the toll via licence plate photo plus processing fees, which can appear on your card weeks after the hire ends. If you plan to drive Dallas toll roads frequently, the unlimited package is usually the better value.

Yes, you can get cashback on tolls paid during your Enterprise hire in Dallas. All Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during the hire period.

Given that Dallas has one of the most active toll networks in Texas, including the Dallas North Tollway, I-635 LBJ Managed Lanes, and TEXpress routes, daily toll costs can range from approximately US$5 to US$20 depending on your routes. The Tolls Cashback benefit helps offset those costs.

To claim your cashback after returning your Enterprise vehicle in Dallas:

• Email [email protected] within 30 days of returning the vehicle
• Use the subject line: Tolls Cashback - Reservation {Your Confirmation Number}
• Attach your Hola Car Rentals booking confirmation, the Enterprise hire agreement, and a toll receipt or statement showing charges paid

Refunds are issued to the original payment method used for your booking and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted.

Yes, Enterprise charges a young driver surcharge for renters under 25 years old in Dallas. At the Dallas LBJ Fwy location, the underage surcharge for drivers aged 21 to 24 is US$25 per day. At DFW Airport, the young driver fee for renters aged 21 to 25 is approximately US$10 to US$25 per day depending on the specific rate and vehicle class.

In addition to the daily surcharge, Enterprise in Dallas restricts certain vehicle classes to renters aged 25 and older. Categories such as Full Size SUV, Minivan, Luxury, Premium, and Convertible are typically not available to drivers under 25. Economy, Compact, and Intermediate vehicles are generally the classes available to younger renters.

Drivers aged 21 to 24 renting from Enterprise in Dallas must also present:

• A valid driver’s licence in good standing
• A physical major credit card in their own name for the authorisation hold

The minimum age to hire from Enterprise in Dallas without a surcharge is 25. Renters under 21 are generally not accepted at Dallas locations outside of New York and Michigan, which have specific state laws.

When you pick up your Enterprise hire car in Dallas, the counter agent will place a temporary authorisation hold on your credit card. This is not a charge; it reduces your available credit until the hold is released after you return the vehicle.

For standard vehicles hired from Enterprise in Dallas, the typical hold is approximately US$300 to US$400. The exact amount can vary depending on the vehicle class, hire duration, and the specific Dallas location.

Important requirements for the deposit at Enterprise in Dallas:

• You must present a physical, major credit card with the driver’s name printed on the card
• The card must be in the main driver’s name
• Debit cards, prepaid cards, and virtual cards are not accepted for the authorisation hold
• Digital wallets such as Apple Pay or Google Pay are not accepted at the counter

After you return the Enterprise vehicle in Dallas, the hold is released. Your bank or card issuer controls how quickly the credit becomes available again, and it can take up to 15 business days to reflect on your statement. Bringing a backup credit card is recommended in case your primary card is declined.

Yes, you can add an additional driver to your Enterprise hire in Dallas, either as part of your rate or for a fee paid at the counter.

For Enterprise in Dallas, the additional driver fee is US$15 per day plus applicable taxes when not included in your rate. Some Hola Car Rentals rate plans include one additional driver at no extra cost; check your booking confirmation for the line that reads "Additional driver free of charge" to confirm whether it is included.

Requirements for adding an additional driver at the Enterprise counter in Dallas:

• The additional driver must be present at pickup and sign the hire agreement
• They must present a valid driver’s licence
• If their licence uses a non-Latin alphabet, an International Driving Permit (IDP) is also required
• They must meet the minimum age requirements; drivers aged 21 to 24 may be subject to the young driver surcharge

Only drivers listed on the Enterprise hire agreement in Dallas are covered by the vehicle’s protections, including CDW/LDW and liability cover. Anyone who drives the car without being named on the contract may void those protections and result in additional charges.

When picking up your Enterprise hire car in Dallas, you will be offered several protection options at the counter. Understanding what each covers helps you avoid paying for coverage you may already have.

The main options available at Enterprise in Dallas include:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your plan states zero. CDW/LDW does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Enterprise vehicle in Dallas. In Texas, not all hire locations are required to include state-minimum liability by default, so confirming this coverage is important.
• Extended Protection (EP): at Dallas Enterprise locations, retail hires secured with EP include third-party liability protection equal to minimum financial responsibility limits, plus excess cover up to US$1,000,000 per accident.

CDW/LDW and LIS/ALI/SLI are separate protections. Pairing both gives you cover for the hire vehicle and for third parties. Always review the hire agreement at the Enterprise counter in Dallas to confirm what is included in your rate before signing.

Most Hola Car Rentals bookings, including Enterprise hires in Dallas, include travel assistance provided by Terrawind Global Protection. This benefit is designed for situations such as a medical emergency or accident while driving in the Dallas area or elsewhere during your trip.

Core benefits typically included are:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in case of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance during your Enterprise hire in Dallas, contact Terrawind 24 hours a day, 7 days a week. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit applies only to non-North American customers. Renters who are residents of the United States or Canada do not qualify for this benefit. Cover amounts, sub-limits, and exclusions are detailed in the provider's terms; always review your booking confirmation for the exact conditions that apply to your reservation.

This benefit does not cover damage to the Enterprise hire vehicle itself (that is CDW/LDW) or liability to third parties (that is LIS/ALI/SLI).

Enterprise counter hours in Dallas vary by location, and it is important to confirm the hours for your specific branch before your arrival.

At city locations such as Dallas Inwood Rd. (3133 Inwood Rd.) and similar neighbourhood branches, sample hours run from approximately 07:30 AM to 06:00 PM on weekdays. After-hours pickup and after-hours returns are not available at these Dallas Enterprise locations, so plan your arrival and return accordingly.

At Dallas/Fort Worth International Airport (DFW), Enterprise operates from the Rental Car Facility at the south end on the 2nd level. Airport location hours may differ from city branches and are not always the same as terminal hours.

Key points to keep in mind for your Enterprise hire in Dallas:

• Enterprise will hold your reservation for up to 24 hours from the original pickup time if you are delayed
• If your delay exceeds 24 hours, contact support as soon as possible
• Returning the vehicle after the branch closes at a Dallas location without after-hours drop facilities may result in additional charges

Always check your booking confirmation for the exact hours of your assigned Enterprise location in Dallas, as hours can change on public holidays.

When picking up your Enterprise hire car in Dallas, particularly at Dallas/Fort Worth International Airport (DFW), several local fees and taxes are typically added on top of the base hire rate. These are standard charges applied to all hire companies operating at Dallas airport locations.

Common fees you may see at the Enterprise counter in Dallas include:

• Airport concession recovery fee: typically up to 16.5% to 20% of the base rate, charged at DFW for the right to operate on airport property
• Customer facility charge (CFC): approximately US$3 to US$5 per day, covering the cost of the consolidated rental car facility
• City and state hire taxes: typically 6% to 9% in the Dallas area
• Tourism or development surcharges: may apply depending on the specific Enterprise location in Dallas

Off-airport Enterprise locations in Dallas, such as Inwood Rd. or Uptown, generally avoid the airport concession fee, which can make them significantly less expensive if you do not need airport pickup.

If your Hola Car Rentals confirmation shows "Taxes and Fees: Included," you should not be billed separately for those items at the Enterprise counter in Dallas. If you are charged for something not listed on your confirmation, keep all paperwork and contact support after the hire ends.

Enterprise hires in Dallas follow a Full-to-Full fuel policy by default. This means you receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for the fuel policy at your Dallas Enterprise hire:

• At pickup, check the fuel gauge with the Enterprise agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the Enterprise return location in Dallas before dropping off the vehicle
• Keep your final fuel receipt showing the date, time, and station address

If you return the Enterprise vehicle in Dallas with less than a full tank, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than the retail pump price, plus a refuelling service fee.

If the vehicle was not full at pickup, ask the Enterprise agent in Dallas to record the exact starting level on the agreement. You are then only required to return it at that same level, not necessarily full.

For after-hours returns at Dallas Enterprise locations that permit key drops, leave your fuel receipt in the envelope and keep a photo of the full gauge on your phone as documentation.

Yes, one-way hires are possible with Enterprise in Dallas, but a drop-off fee may apply depending on your return location.

Whether a drop-off fee applies to your Enterprise hire from Dallas depends on the specific route:

• Returning to a different Enterprise location within the Dallas metro area may not incur a fee
• Returning to a different Texas city such as Houston or Austin typically incurs a one-way drop-off fee
• Long-distance or cross-state returns usually carry higher fees
• Cross-border returns, such as from Dallas to Mexico, may be restricted or require special authorisation from Enterprise

During the booking process on the Hola Car Rentals website, any applicable drop-off fee for your Dallas Enterprise reservation will be shown on the rate details page under the "To pay at destination" section. This fee cannot be prepaid and is settled directly at the Enterprise counter in Dallas or at the return location.

If you need to change your return location after booking, be aware that modifications may reprice the hire and recalculate the drop-off fee. Contact support before making changes to understand the impact on your Dallas Enterprise reservation.