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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
4.9
user review 1 user review 2 user review 3 +3368
3371 reviews
4.9 stars, 3371 reviews
Holger Pfarr
Holger Pfarr
5 2 months ago
"By far cheaper than all rental car offers."
Sharon Radford
Sharon Radford
5 2 months ago
"Quick and easy"
Bill Harshbarger
Bill Harshbarger
5 3 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
תמיר מורוביץ
תמיר מורוביץ
5 5 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 7 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"
Dwight Thompson
Dwight Thompson
5 4 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Steve Hornby
Steve Hornby
5 2 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
mandy hughes
mandy hughes
5 7 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 2 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 2 months ago
"great prices easy to book definitely use again"
constanza cecchi
constanza cecchi
5 2 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Alejandro Arenal
Alejandro Arenal
5 2 months ago
"Hola is amazing, has everything you need. Thanks"
Damien DE SOUSA
Damien DE SOUSA
5 2 months ago
"Easy and fast booking process"
Jason Bishop
Jason Bishop
5 5 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
Oliver Streatfeild
Oliver Streatfeild
5 2 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Daniel Garcia
Daniel Garcia
5 2 months ago
"Good car and price"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 2 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 2 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 2 months ago
"Easy to use, great prices, all inclusive"
HaYoung Son
HaYoung Son
5 2 months ago
"Good price I like that they have all the insurance and additional driver included"
Mike Purkins
Mike Purkins
5 2 months ago
"So easy to book and a great price"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 2 months ago
"Perfect, no problems at all and a very attractive price."
amarthi rivera
amarthi rivera
5 1 month ago
"👌 EXCELLENT"
Hong-Anh Ha
Hong-Anh Ha
5 1 month ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
Emily Edwards
Emily Edwards
5 1 month ago
"Awesome service"
JOSE LUIS MORA
JOSE LUIS MORA
5 1 month ago
"Excellent process, very easy"
K_Cantona95
K_Cantona95
5 1 month ago
"Excellent value for money!"
Ara Bermúdez
Ara Bermúdez
5 1 month ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
Alexandra Robertson
Alexandra Robertson
5 1 month ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Rania Yaqout
Rania Yaqout
5 1 month ago
"Excellent experience"
Ole Alnes
Ole Alnes
5 1 month ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
teyo castro
teyo castro
5 1 month ago
"Everything was very quick and clear."
Artie Divin
Artie Divin
5 1 month ago
"Very easy to book and very cheap"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 1 month ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Darren Storey
Darren Storey
5 1 month ago
"Very easy to book etc, made it all so much better"
Robert Agati
Robert Agati
5 1 month ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 1 month ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Theo Pieters
Theo Pieters
5 1 month ago
"Best ever service I've experienced ! Well done !!!"
mrbstube
mrbstube
5 1 month ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
amadeo aguilar
amadeo aguilar
5 1 month ago
"EASY AND FAST."
Cristian Barbero
Cristian Barbero
5 1 month ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
Nacho Zarco
Nacho Zarco
5 1 month ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Patrick Brophy
Patrick Brophy
5 1 month ago
"So far so good"
Judy Winkin
Judy Winkin
5 1 month ago
"Easy and good deal"
Samantha de León
Samantha de León
5 1 month ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Sonia Walls
Sonia Walls
5 1 month ago
"Very easy to book and competitive prices."
ju
ju
5 1 month ago
"Unbeatable price and very easy to book. Clear information."
Shaunte Meyers
Shaunte Meyers
5 1 month ago
"Very easy and accommodating"
denis dadoun
denis dadoun
5 1 month ago
"Very good. Easy."
David Garciarena
David Garciarena
5 4 weeks ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 weeks ago
"Easy and convenient, plus low prices"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 weeks ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
Phillip Moody
Phillip Moody
5 4 weeks ago
"Very easy process and added extras were well appreciated"
Richard Gardiner
Richard Gardiner
5 4 weeks ago
"booking process good, seems to have lots of inclusions"
sara l.
sara l.
5 1 month ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 weeks ago
"Arranged so quickly and easily, top service..!!!"
Joseph
Joseph
5 4 weeks ago
"Booking went smoothly"
Nathaniel Rosen
Nathaniel Rosen
5 4 weeks ago
"Quick, clear and easy to understand."
Esther Ng
Esther Ng
5 4 weeks ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 weeks ago
"Absolutely the best price."
Michael Parrish
Michael Parrish
5 4 weeks ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Hesham Mohamed
Hesham Mohamed
5 4 weeks ago
"All done smoothly"
Kiran Sedoo
Kiran Sedoo
5 4 weeks ago
"Excellent prices and value for money. Top notch customer service and response time."
Jenny Phillips
Jenny Phillips
5 3 weeks ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
Sant Ub
Sant Ub
5 3 weeks ago
"Very easy to use, good deal can be obtained!!!"
SERGIO BIAGETTI
SERGIO BIAGETTI
5 3 weeks ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 3 weeks ago
"Hola Car Rentals company is best car rental company, and website is great."
Neil Flavin
Neil Flavin
5 3 weeks ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Tomáš Kreitl
Tomáš Kreitl
5 3 weeks ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Harri Hakovirta
Harri Hakovirta
5 3 weeks ago
"Booking is very easy😊"
Tif Shukla
Tif Shukla
5 3 weeks ago
"Very easy and straight forward"
mindaugas liumpa
mindaugas liumpa
5 2 weeks ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 2 weeks ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 2 weeks ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Valérie
Valérie
5 2 weeks ago
"Competitive rates and guarantees. A reliable and responsive company."
Asher Wagner
Asher Wagner
5 2 weeks ago
"It was an excellent experience to rent a car via HOLA the service was super."
s rajora
s rajora
5 1 week ago
"Easy booking easy handling and self explanatory app"
Shreya Bollineni
Shreya Bollineni
5 1 week ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
Annanii Garcia
Annanii Garcia
5 6 days ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Keith Semple
Keith Semple
5 14 hours ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
José Heriberto Moreno López
José Heriberto Moreno López
5 4 days ago
"Company with very good prices. Easy and quick booking process."

Frequently Asked Questions

What does my Hola Car Rentals booking with Dollar in South Carolina include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car hire brands operating in South Carolina, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in South Carolina.

Will I face unexpected charges at the Dollar counter in South Carolina when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your booking in South Carolina are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in South Carolina charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
Where do I pick up my Dollar hire car at Myrtle Beach International Airport in South Carolina?

Yes, Dollar operates a counter at Myrtle Beach International Airport (MYR) in South Carolina, and the pickup process is straightforward.

After arriving at MYR, proceed to the Rental Car Centre located at 1100 Jetport Road, near the terminal. The Dollar counter hours at Myrtle Beach run 07:00 to 23:30 daily. For after-hours returns, a key drop box is available at the facility.

Dollar also operates at four other South Carolina airports:

  • Charleston International Airport (CHS) at 5500 International Blvd, Charleston
  • Columbia Metropolitan Airport (CAE) in West Columbia
  • Greenville-Spartanburg International Airport (GSP) in Greer
  • Hilton Head Airport (HHH) at 120 Beach City Rd, Hilton Head Island

Counter hours at these South Carolina locations may differ from MYR, so check your booking confirmation for the specific hours at your chosen Dollar location.

What documents do I need to pick up a Dollar hire car in South Carolina?

To pick up your Dollar hire car in South Carolina, you must present the following physical documents at the counter:

  • A valid driver’s licence, original and unexpired, in the main driver’s name
  • A major credit card with the driver’s name printed on the card (not a debit or prepaid card)
  • A passport or valid government-issued photo ID
  • Your booking confirmation or printed voucher
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory. For licences in English or a Latin alphabet, an IDP is recommended but not strictly required at Dollar counters in South Carolina.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at any Dollar location in South Carolina. The name on your licence, passport, and credit card should all match.

Is there a toll road in South Carolina I should know about when renting a Dollar car?

Yes, South Carolina has one primary toll road that Dollar renters should be aware of: the Southern Connector, a 16-mile stretch on Interstate 185 connecting I-185 to I-385 near Greenville.

The Southern Connector uses the PalPass (also called Palmetto Pass) electronic toll collection system. Payment options include:

  • PalPass transponder for cashless lanes
  • Cash (exact change required at certain ramps, such as Highway 20 and Fork Shoals Road)
  • Credit or debit cards (Visa, Mastercard, AMEX, Discover) at mainline plazas only; PIN debit cards are not accepted

Typical toll costs for a standard car on the Southern Connector range from a minimum of US$0.075 up to US$3.00 for the full 16-mile route, which incurs two toll points.

There are no other toll roads, congestion charges, or emissions zones in South Carolina. If your Dollar itinerary takes you outside South Carolina into states with more extensive toll networks, tolls in those areas will apply separately.

How does Dollar's toll programme work for the Southern Connector in South Carolina?

When you pick up your Dollar hire car in South Carolina, you will have the option to enrol in an optional electronic toll programme at the counter. This programme covers the Southern Connector near Greenville and any other tolled roads you may encounter.

Here is how the two options compare:

  • Enrol in the toll programme: You pay a daily service fee, typically in the range of US$3.95 to US$4.95 per day (often capped around US$19.75 per rental period), plus actual tolls at standard rates. This lets you use electronic lanes without a personal transponder.
  • Do not enrol: If you drive through a cashless toll lane without a programme, Dollar will bill you via Toll-By-Plate. This means the toll is charged at the highest undiscounted rate plus an administrative fee, which can be around US$15 per toll event and capped near US$90 per rental. These charges may appear on your card four to eight weeks after you return the vehicle.

If you plan to drive near Greenville and use the Southern Connector, enrolling at the Dollar counter in South Carolina is generally the more cost-effective choice. Toll charges billed after the hire are covered under the Tolls Cashback benefit described separately.

Can I get cashback on tolls paid during my Dollar hire in South Carolina?

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Dollar hire in South Carolina.

This benefit is useful whether you use the Southern Connector near Greenville or drive into neighbouring states with more extensive toll networks.

To claim your cashback after returning your Dollar hire in South Carolina:

  • Email [email protected] within 30 days of returning the vehicle
  • Use the subject line: Tolls Cashback - Reservation [Your Confirmation Number]
  • Attach your Hola Car Rentals booking confirmation, the signed hire agreement from the Dollar counter, and a receipt or statement showing the toll charges paid

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted. This benefit does not mean tolls are included in your rate; you still pay tolls normally and claim reimbursement afterwards.

How much is the security deposit for a Dollar hire car in South Carolina?

When you pick up your Dollar hire car in South Carolina, the counter will place a temporary authorisation hold on your credit card. This is not a charge; it reduces your available credit until your bank releases it after the hire ends.

For standard vehicles at Dollar locations in South Carolina, the typical hold is approximately US$300 to US$400 on a major credit card. The exact amount can vary depending on the vehicle class, the specific South Carolina airport location, and the season. Premium or speciality vehicles may carry a higher hold.

Important requirements for the deposit at any Dollar counter in South Carolina:

  • The card must be a major credit card (Visa, Mastercard, AMEX, Discover) with the driver’s name printed on it
  • Debit cards and prepaid cards are not accepted for the security hold
  • The card must be in the main driver’s name and presented physically at the counter

After you return the vehicle, the hold is released. Your bank controls how quickly it reappears as available credit, which can take up to 15 business days. Bring a backup credit card in case your primary card is declined.

Are drivers under 25 allowed to hire a Dollar car in South Carolina?

Yes, Dollar does hire to drivers aged 20 to 24 in South Carolina, but a young-renter surcharge (also called an underage fee) applies in addition to the base hire rate.

Key points for under-25 renters at Dollar locations in South Carolina:

  • The standard minimum age at most South Carolina Dollar locations is 20 to 21; drivers aged 21 to 24 pay a daily underage surcharge
  • Dollar charges approximately US$13.50 per hire day in underage fees, with a maximum cap of US$189 per rental period
  • Certain vehicle classes are restricted to renters aged 25 and older, including full-size SUVs, premium, luxury, convertible, minivan, and van categories
  • Drivers aged 21 to 24 are generally limited to economy, compact, intermediate, and compact SUV classes at South Carolina Dollar counters

The exact surcharge amount and class restrictions at your specific South Carolina Dollar location (Charleston, Columbia, Greenville, Hilton Head, or Myrtle Beach) are confirmed at the counter. Always verify eligibility before booking a vehicle class that may be restricted.

What is the fuel policy for Dollar hires in South Carolina?

Dollar hires in South Carolina follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for a smooth fuel return at any South Carolina Dollar location:

  • At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge
  • Refuel within approximately 10 miles of the return location (for example, near the airport hire facility) so the gauge does not drop before you arrive
  • Keep your final fuel receipt showing the date, time, and station address
  • For after-hours returns at South Carolina Dollar locations, leave the receipt in the key drop envelope and keep a photo of the full gauge

If you return the vehicle below the recorded level, Dollar will charge you for the fuel shortfall at their refuelling rate, which is typically higher than retail pump prices, plus a service fee. Some South Carolina Dollar counters may offer a prepaid fuel option at pickup; if you accept it, any unused fuel is generally non-refundable.

Does my Dollar hire in South Carolina include travel assistance if something goes wrong on the road?

Yes, most bookings made through Hola Car Rentals include travel assistance coverage via Terrawind Global Protection, which applies during your Dollar hire in South Carolina. However, this benefit does not apply to residents of the United States or Canada.

If you are an international visitor driving a Dollar hire in South Carolina and you experience an emergency, such as a medical situation on a remote stretch of highway or a legal issue following an accident, the coverage typically includes:

  • Travel and medical coverage for up to 5 passengers
  • Legal assistance in the event of an accident
  • Compensation for luggage lost by the airline
  • Flight cancellation insurance

To get help 24 hours a day, 7 days a week:

  • Call: +1 888 980 9992 (toll-free or collect)
  • WhatsApp: +1 208 910 1001
  • Email: [email protected]

When you call, provide your full name, your Hola Car Rentals confirmation number, your location in South Carolina, and a brief description of the situation. Always check your booking confirmation for the exact coverage terms and limits that apply to your Dollar hire.

Can I add an additional driver to my Dollar hire in South Carolina?

Yes, you can add an additional driver to your Dollar hire in South Carolina, either as an included benefit on certain rates or by paying a fee at the counter.

For Dollar hires in South Carolina, the additional driver fee is approximately US$13.50 per hire day, with a maximum cap of US$189 per rental period, when not already included in your rate. Check your booking confirmation to see whether an additional driver is listed as included.

Requirements for adding a driver at any South Carolina Dollar counter:

  • The additional driver must be present at pickup with a valid driver’s licence
  • They must meet the minimum age requirements for South Carolina (underage surcharges may apply for drivers aged 20 to 24)
  • If their licence uses a non-Latin alphabet, an International Driving Permit is also required
  • Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Dollar hire agreement in South Carolina are covered by the vehicle's protections such as CDW/LDW and liability cover. Never allow an unlisted person to drive the vehicle, as this can void your cover.

What insurance cover is included with a Dollar hire in South Carolina?

The insurance cover included with your Dollar hire in South Carolina depends on the rate plan you selected when booking through Hola Car Rentals.

The two main protections to understand are:

  • Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): Reduces your financial liability for damage to the Dollar hire vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly shows zero deductible. This does not cover damage you cause to other vehicles or people.
  • Third-Party Liability (LIS/ALI/SLI): Covers bodily injury and property damage you may cause to others while driving the Dollar hire in South Carolina. Some U.S. states require a minimum liability amount; confirm whether it is included or optional on your specific South Carolina booking.

CDW/LDW does not cover tyres, undercarriage, roof damage, or personal belongings. For personal items, a separate Personal Effects Coverage (PEC) add-on would be needed.

Always review your Hola Car Rentals confirmation before arriving at the Dollar counter in South Carolina to confirm exactly which protections are included and whether any deductible applies.

Can I pick up a Dollar car in one South Carolina city and return it in another?

Yes, one-way hires between Dollar locations in South Carolina are possible, but a drop-off fee may apply depending on the specific route.

Dollar operates at five airport locations across South Carolina: Charleston (CHS), Columbia (CAE), Greenville-Spartanburg (GSP), Hilton Head (HHH), and Myrtle Beach (MYR). Returning your Dollar hire to a different South Carolina airport than where you picked it up is a one-way hire and may trigger a repositioning fee.

How to check whether a drop-off fee applies:

  • During the booking process on the Hola Car Rentals website, select a different return location and the system will display any applicable drop-off fee under the "To pay at destination" section
  • Your booking confirmation will also list this fee if it applies
  • The fee cannot be prepaid and is paid directly at the Dollar counter in South Carolina

If you change your return location after booking, the hire may be repriced and the drop-off fee recalculated. Mid-hire route changes must be approved by the Dollar location. Always confirm the fee before finalising a one-way booking across South Carolina airports.

What taxes and charges should I expect on top of the base rate for a Dollar hire in South Carolina?

Yes, there are additional taxes and charges charged on top of the base hire rate for any Dollar hire in South Carolina, some of which are included in your prepaid rate and some that are due at the counter.

Common charges that may appear on your Dollar hire agreement in South Carolina include:

  • South Carolina state hire surcharge: 2.5% applied to motor vehicle hires statewide
  • Airport Concession Recovery Fee (ACRF): A percentage fee charged at all South Carolina airport Dollar locations (Charleston, Columbia, Greenville, Hilton Head, Myrtle Beach) to recover the cost of operating at the airport
  • Customer Facility Charge (CFC): A per-day or per-transaction fee at airport hire facilities
  • Vehicle Licence Recovery Fee (VLRF): A fee to recover vehicle registration and licensing costs
  • Energy Surcharge: Applied by Dollar nationally

Whether these charges are included in your prepaid rate or due at the Dollar counter in South Carolina depends on the rate plan shown in your booking confirmation. If your confirmation states "Taxes and Fees: Included," you should not be billed separately for those items at pickup. If you are charged for something not disclosed on your confirmation, the No Extra Charges© guarantee may apply.

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