Dollar Car Hire
in Michigan

Hola Car Rentals is the only premium partner of the top car hire brands operating in Michigan, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Michigan.

No. With Hola Car Rentals, all costs and charges for your booking in Michigan are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Michigan charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Detroit Metropolitan Wayne County Airport (DTW), Dollar operates its hire counter at 289 Lucas Drive, which is an off-terminal facility. After landing, you need to take a free shuttle from the Ground Transportation Centre to reach the counter, a ride of approximately 10 minutes.

• At McNamara Terminal, head to the McNamara Terminal Garage and look for the hire car shuttle signs.
• At the Evans Terminal, go to the Blue Deck area and follow the hire car shuttle signs.
• Board the Dollar shuttle (look for the brand logo on the bus) and ride to 289 Lucas Drive.

Michigan's DTW is the busiest airport in the state, so allow extra time during peak travel periods. Dollar Express Rewards members may have access to expedited counter service. Confirm your booking confirmation for any specific instructions tied to your reservation.

The Dollar hire counter at 289 Lucas Drive, Detroit Metropolitan Wayne County Airport (DTW) in Michigan operates on the following schedule:

• Monday: 09:00 to 18:00
• Tuesday: 09:00 to 18:00
• Wednesday: 09:00 to 18:00
• Thursday: 08:00 to 21:00
• Friday: 08:00 to 21:00
• Saturday: 09:00 to 18:00
• Sunday: 09:00 to 18:00

Hours can change on public holidays, so always verify against your booking confirmation before travel. If your flight arrives outside these hours, plan accordingly, as after-hours pickup arrangements are not guaranteed. Dollar also has locations at Flint Bishop International Airport (FNT) and Grand Rapids Gerald R. Ford International Airport (GRR) in Michigan, each with their own operating schedules.

Michigan has a limited number of toll facilities compared to many other states, so most driving with your Dollar hire car will be toll-free. The main toll points you may encounter are:

• Mackinac Bridge (I-75): connects St. Ignace to Mackinaw City over 5 miles. Toll for a standard 2-axle car is US$4, payable by cash or card.
• Detroit-Windsor Tunnel (I-75): connects Detroit, Michigan to Windsor, Ontario, Canada. This tunnel is cashless; the toll is US$6.50, or US$5.75 with the Nexpress app or discount programme.
• Grosse Ile Toll Bridge: connects Riverview to Grosse Ile Township. Toll ranges from US$3 (cash) to US$7 depending on payment method; an Edge Pass discount is available.

Michigan does not use E-ZPass or SunPass. There are no congestion charges or emissions zones in Michigan. If you drive through a cashless toll without paying, cameras capture your plate and a mailed invoice is sent to Dollar, which then bills you plus an administrative fee (typically around US$15 per toll). To avoid surprise charges, pay tolls directly where cash or card is accepted, or enrol in Dollar's PlatePass toll programme at pickup.

Yes, Dollar offers PlatePass, its toll programme, for hire cars in Michigan. At the counter, you can choose between two options:

• Pay-per-use: you pay each toll at the standard rate plus a daily processing fee of approximately US$3.95 to US$10.99, with weekly caps typically ranging from US$19.75 to US$129.95.
• Unlimited daily pass: a flat daily rate of approximately US$10.99 to US$25.99 regardless of how many tolls you use that day.

Michigan toll facilities include the Mackinac Bridge (US$4), the Detroit-Windsor Tunnel (US$6.50), and the Grosse Ile Toll Bridge (US$3 to US$7). If you plan to cross the Mackinac Bridge or use the Detroit-Windsor Tunnel during your Michigan trip, enrolling in a toll programme at pickup can simplify billing. If you prefer to pay tolls directly, you can opt out at the counter and pay by cash or card where accepted. Unpaid tolls captured by plate cameras are billed to Dollar and passed on to you with added fees, so always confirm your preference at pickup.

Yes, all bookings made through Hola Car Rentals, including Dollar hires in Michigan, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire period.

For example, if your Michigan Dollar booking totals US$500, the maximum cashback is US$25. If you paid US$15 in tolls crossing the Mackinac Bridge or using the Detroit-Windsor Tunnel, you would receive US$15 back. If you paid US$40 in tolls, you would receive the capped amount of US$25.

To claim your cashback after returning your Dollar hire in Michigan:

• Email [email protected] within 30 days of vehicle return.
• Use the subject line: Tolls Cashback - Reservation {Your Confirmation Number}.
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a toll receipt or invoice showing charges paid.

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions beyond 30 days are not accepted.

Michigan state law requires hire companies, including Dollar, to hire to licensed drivers as young as 18 years old. This makes Michigan one of only two U.S. states (along with New York) where 18-year-olds can legally hire a car.

However, a young-driver surcharge applies to drivers under 25 at Dollar locations in Michigan:

• Drivers aged 18 to 20: a surcharge of US$48.00 per day plus applicable taxes.
• Drivers aged 21 to 24: a daily underage fee also applies (amounts vary; confirm at booking).
• Drivers 25 and older: no young-driver surcharge.

Additionally, most vehicle classes are restricted to drivers 25 and older. Younger renters in Michigan are typically limited to economy, compact, and intermediate saloon or SUV categories. Premium, luxury, full-size SUV, minivan, and convertible classes generally require the main driver to be at least 25. Always confirm class availability for your age group when booking your Dollar hire in Michigan.

To pick up your Dollar hire car in Michigan, you must present the following physical documents at the counter:

• A valid, original driver's licence (not a digital copy). If your licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence.
• A major credit card in the main driver's name, with the driver's name printed on the physical card, for the security deposit hold. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit.
• A valid passport or government-issued photo ID (recommended for international visitors).
• Your booking confirmation or printed voucher if required by your rate.
• Round-trip flight or cruise tickets (typically required for visitors from outside the United Kingdom).

All documents must be physical originals. Digital versions shown on a phone or tablet are not accepted at Dollar counters in Michigan. If you think you may need an IDP, obtain it in your home country before travelling, as it cannot be issued abroad.

When you pick up your Dollar hire car in Michigan, the counter agent will place a temporary authorisation hold on your credit card. This is not a charge; it reduces your available credit until released after you return the vehicle.

Typical security deposit holds in the United Kingdom range from approximately US$300 to US$400 for standard vehicles, though the exact amount varies by Dollar location in Michigan, vehicle class, and hire duration. Premium or speciality vehicles may carry higher holds.

• Only a major credit card in the main driver's name with the driver's name printed on the physical card is accepted for the hold.
• Debit cards, prepaid cards, and virtual cards are not accepted.
• Ensure your card has sufficient available credit to cover both the hold and any expected charges.

After you return your Dollar hire in Michigan and the contract closes, the hold is released. Your bank or card issuer controls how quickly the funds become available again, which can take up to 15 business days. Bringing a backup credit card is always recommended in case your primary card is declined.

Yes, one-way hires are available with Dollar in Michigan, allowing you to pick up at one location and return at another. For example, you could pick up at Detroit Metropolitan Wayne County Airport (DTW) and return at Grand Rapids Gerald R. Ford International Airport (GRR), or at a neighbourhood location in cities like Dearborn, Southfield, or Brighton.

A drop-off fee typically applies for one-way hires and is route-specific. This fee is shown during the booking process under the "To pay at destination" section and will also appear on your booking confirmation. It cannot be prepaid and is paid directly to Dollar at the counter in Michigan.

• Same-city airport to centre routes often carry no drop-off fee.
• City-to-city routes within Michigan usually incur a drop-off fee that varies by distance and vehicle class.
• Cross-border one-ways (for example, Michigan to Canada) may be restricted or carry higher fees; confirm before booking.

If the drop-off fee charged at the counter differs from what your confirmation shows, keep all paperwork and contact support after the hire.

Dollar hires in Michigan follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

• At pickup, verify the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Michigan Dollar location.
• Refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the vehicle below the recorded starting level, Dollar may charge you for the fuel shortfall at their refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. For after-hours returns at Michigan locations, leave the receipt in the key drop envelope and keep a photo of the full gauge as evidence. Using the correct fuel type is also important, as wrong-fuel incidents are not covered by the fuel policy.

Yes, you can add an additional driver to your Dollar hire in Michigan, either as part of your rate or by paying a fee at the counter.

For Dollar hires in Michigan, the additional driver fee is US$13.50 per hire day plus applicable taxes, with a maximum charge of US$189 plus taxes for longer hires. Some Hola Car Rentals rate plans include one additional driver at no extra cost; check your booking confirmation for the line "Additional driver free of charge" to confirm.

• The additional driver must be present at the Dollar counter in Michigan at pickup with a valid driver's licence.
• If their licence is not in English and does not use a Latin alphabet, an International Driving Permit (IDP) is also required.
• The additional driver must meet the same minimum age requirements as the main driver. In Michigan, Dollar must hire to drivers as young as 18, but a young-driver surcharge of US$48.00 per day applies to drivers aged 18 to 20.
• Both the main driver and the additional driver must sign the hire agreement.

Only drivers listed on the agreement are covered by protections such as CDW/LDW. Never allow an unlisted person to drive the vehicle.

Yes, Dollar operates both airport and off-airport (neighbourhood) locations across Michigan, giving you flexibility depending on your needs and Budget.

Airport locations in Michigan include:

• Detroit Metropolitan Wayne County Airport (DTW), 289 Lucas Drive, Romulus
• Flint Bishop International Airport (FNT)
• Grand Rapids Gerald R. Ford International Airport (GRR), 5500 44th St SE

Neighbourhood locations in the Michigan area include addresses in Detroit (such as 10500 West Eight Mile Road and 30507 Woodward Ave), Dearborn, Southfield, and Brighton, among others. Off-airport Dollar locations in Michigan are generally less expensive than airport counterparts, as airport hires typically carry additional concession fees and airport surcharges. However, off-airport locations may have more limited hours and may not offer shuttle service. Always confirm the exact address and operating hours of your chosen Dollar location in Michigan before pickup, as neighbourhood branch hours can differ significantly from airport counter hours.

Yes, most bookings made through Hola Car Rentals, including Dollar hires in Michigan, include travel assistance coverage provided by Terrawind Global Protection at no extra cost. This benefit is especially relevant if you are driving long distances in Michigan, such as crossing the Upper Peninsula or travelling to remote areas near the Mackinac Bridge.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers
• Legal assistance in the event of an accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

If you need assistance during your Dollar hire in Michigan, contact Terrawind 24 hours a day, 7 days a week. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit applies only to non-North American customers. Residents of the United Kingdom and Canada do not qualify for this coverage. Check your booking confirmation for the exact terms, limits, and exclusions that apply to your specific reservation.