Dollar Car Hire
in Detroit

Hola Car Rentals is the only premium partner of the top car hire brands operating in Detroit, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Detroit.

No. With Hola Car Rentals, all costs and charges for your booking in Detroit are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Detroit charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

After landing at Detroit Metropolitan Wayne County Airport (DTW), the Dollar hire desk is not inside the terminal building. Here is how to reach it:

• After claiming your baggage, follow signs to the Ground Transportation Centre on the lower level of either the McNamara or Evans Terminal.
• From there, take the courtesy shuttle bus to the hire car campus, located at the north-east corner of the airport along Lucas Drive (289 Lucas Drive, Detroit, MI 48242).
• The shuttle ride takes approximately 7 to 11 minutes depending on which terminal you arrive at. The closest terminal takes about 7 minutes; the furthest takes about 11 minutes.
• Once at the hire car facility, proceed to the Dollar desk to collect your hire agreement and vehicle keys.

Allow extra time beyond the shuttle ride for desk processing and vehicle handover, especially during peak travel periods. If your flight is delayed by less than 24 hours, Dollar will hold your Detroit reservation.

The Dollar hire desk at Detroit Metropolitan Wayne County Airport (DTW) operates on the following schedule:

• Sunday: 7:00 AM to 9:00 PM
• Monday through Friday: 8:00 AM to 10:00 PM
• Saturday: 7:00 AM to 10:00 PM

Dollar does not operate 24 hours at DTW, so if your flight arrives after closing time, your Detroit collection will need to be rescheduled. If a flight delay pushes your arrival past the desk's closing time, contact support as soon as possible. Delays of less than 24 hours from your original collection time are generally accommodated, but you must arrive while the Dollar desk is open. Plan your arrival accordingly and confirm hours on your booking confirmation, as schedules can change on holidays.

Michigan has a limited number of toll facilities rather than extensive toll highways. The main ones relevant to a Dollar hire in Detroit are:

• Detroit-Windsor Tunnel (connecting Detroit to Windsor, Canada via I-75): cashless only, approximately US$6.50 per crossing (US$5.75 with the Nexpress app).
• Mackinac Bridge (on I-75, connecting the Upper and Lower Peninsulas): approximately US$4 for a standard car, cash accepted.
• Grosse Ile Toll Bridge: approximately US$3 to US$7 depending on payment method.

Michigan does not use E-ZPass or SunPass. Where tolls are cashless, cameras capture licence plates and invoices are mailed to the hire company, which then bills the renter plus an administrative fee (typically around US$15 per toll).

Dollar vehicles at DTW are equipped with PlatePass, a toll programme you can opt into at the desk. PlatePass operates on a pay-per-use basis (actual tolls plus a daily fee of approximately US$3.95 to US$10.99) or as an unlimited daily pass (approximately US$10.99 to US$25.99 per day). Review the terms carefully before signing, as daily fees apply even on days with minimal toll use.

Yes, every booking made through Hola Car Rentals includes Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your Detroit hire with Dollar.

For example, if your booking total is US$500, the maximum cashback is US$25. If you paid US$18 in tolls (such as crossings at the Detroit-Windsor Tunnel or the Mackinac Bridge), you receive US$18 back. If you paid US$40, you receive the US$25 cap.

To claim your cashback:

• Email [email protected] within 30 days of returning the Dollar vehicle.
• Use the subject line: Tolls Cashback, followed by your reservation number (e.g., HOLA1000000).
• Attach your Hola Car Rentals booking confirmation, the Dollar hire agreement signed at collection, and a toll receipt or invoice showing charges paid during the hire period.

Refunds are issued to the original payment method and typically process within 7 to 10 working days after approval. Late submissions received after 30 days are not accepted.

Cross-border travel in a Dollar hire from Detroit requires prior authorisation, and it is not automatically permitted. The Detroit-Windsor Tunnel connects Detroit to Windsor, Ontario, and crossing into Canada in a hire vehicle is subject to the hire partner’s cross-border policy.

Before attempting to cross, confirm the following at the Dollar desk in Detroit:

• Ask explicitly whether cross-border travel into Canada is permitted on your hire agreement.
• If approved, ensure the authorisation is noted in writing on your hire contract.
• Be aware that the Detroit-Windsor Tunnel is cashless; the toll of approximately US$6.50 per crossing will be billed through the PlatePass programme or invoiced to Dollar and passed on to you with an administrative fee if you have not enrolled in a toll programme.

Driving into a restricted area without authorisation can void your CDW/LDW and liability cover. Always check your booking confirmation and the hire agreement for territory restrictions before crossing any border in a Dollar vehicle hired in Detroit.

To collect your Dollar hire in Detroit, bring the following physical documents to the desk:

• Your original, unexpired driver’s licence. If your licence is not in English and does not use a Latin (Roman) alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory. For other non-English licences, an IDP is strongly recommended.
• A major credit card physically printed with the main driver’s name. Debit cards and prepay cards are not accepted for the authorisation hold.
• A valid passport or government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight tickets or proof of onward travel.

All documents must be physical originals. Digital copies shown on a phone are not accepted at the Dollar desk in Detroit. If you are adding an additional driver, that person must also be present at collection with their own valid licence and ID.

Yes, you can hire a Dollar car in Detroit if you are under 25. Michigan state law requires hire companies to hire to licensed drivers aged 18 and older, which means Dollar must accept renters as young as 18 at its Detroit locations. However, a young-driver surcharge applies.

Key points to know before booking:

• Drivers aged 18 to 24 pay a daily young-driver surcharge at the Dollar desk in Detroit. For Dollar (part of the Hertz group), this fee is approximately US$13.50 per hire day plus taxes, with a maximum cap of US$189 plus taxes.
• Certain vehicle classes are restricted to renters aged 25 and older, including full-size SUVs, minivans, luxury, premium, and convertible categories. Economy, compact, and intermediate vehicles are generally available to younger renters.
• A major credit card in the main driver’s name is still required for the authorisation, regardless of age.

Michigan’s 18-plus rule is an exception to the standard of 25. If you are hiring a Dollar in Detroit specifically because of this rule, confirm your vehicle class eligibility before completing your booking.

Dollar hires in Detroit follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow:

• At collection, check the fuel gauge with the Dollar agent and confirm the starting level is recorded on your hire agreement. Take a photo of the dashboard showing the gauge and odometer.
• During your hire, use the correct fuel type as specified in the vehicle documentation.
• Before returning the car to the Dollar facility at DTW (289 Lucas Drive, Detroit), refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive.
• Keep your final fuel receipt showing the station address, date, and time.

If you return the Dollar vehicle in Detroit with less than a full tank, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. Returning full is always the most cost-effective option.

When you collect your Dollar hire in Detroit, a temporary authorisation hold is placed on your credit card. This hold is not a charge but reduces your available credit until it is released after the vehicle is returned.

For standard vehicles hired in the United States, typical holds range from approximately US$300 to US$400 on a major credit card. The exact amount for your Detroit hire may vary depending on the vehicle class, hire duration, and Dollar's specific policy at DTW.

Important requirements:

• The credit card must be a major credit card (not a debit card or prepay card) physically printed with the main driver’s name.
• Digital wallets and virtual card numbers are not accepted at the Dollar desk in Detroit.
• Ensure your card has sufficient available credit to cover both the hold and any expected charges.

After you return the Dollar vehicle in Detroit, the hold is released. Your bank or card issuer controls how quickly it reappears in your available balance, which can take up to 15 working days.

Detroit has several road features that can catch first-time drivers off guard, especially when navigating in a Dollar hire from DTW.

• Mile Road System: Detroit uses a rigid grid of east-west roads spaced exactly one mile apart (for example, 8 Mile Road marks the city’s northern boundary). Highway exits are often numbered by mile, which can be unfamiliar if you are used to non-numeric road systems.
• Diagonal spokes: Five major arterials, including Woodward Avenue (M-1), radiate outward from downtown and intersect the mile grid at angles, creating irregular junctions that can confuse GPS navigation.
• Downtown one-way streets: The historic downtown core has a dense network of one-way streets, some of which dead-end at expressways. Plan your route before leaving the Dollar lot.
• Orange Barrel Season: Spring and summer bring heavy construction on key routes including I-94, I-696, and M-14. Expect detours and allow extra travel time.
• I-696 interchange: The interchange at I-696, US-24, and M-10 is a high-volume merge point that can be disorienting for visitors unfamiliar with the layout.

Downloading an offline map before leaving the Dollar desk in Detroit is a practical precaution given these navigation challenges.

Yes, you can add an additional driver to your Dollar hire in Detroit, either as part of your rate or by paying a fee at the desk.

Check your booking confirmation first. If it states "Additional driver free of charge" or similar, the first extra driver is included at no cost. If not included, Dollar (part of the Hertz group) charges approximately US$13.50 per hire day plus taxes for an additional driver in Detroit, with a maximum cap of US$189 plus taxes.

Requirements for adding a driver at the Dollar desk in Detroit:

• The additional driver must be present at collection with a valid driver’s licence and photo ID.
• If their licence is not in English and does not use a Latin alphabet, an IDP is required.
• The additional driver must meet the minimum age requirement. In Michigan, Dollar must accept drivers aged 18 and older, though a young-driver surcharge applies for those under 25.
• Both the main driver and the additional driver must sign the hire agreement.

Only drivers listed on the Dollar hire agreement in Detroit are covered by the vehicle’s protections. Anyone not named on the contract who drives the car may void your cover.

Most bookings made through Hola Car Rentals include travel assistance provided by Terrawind Global Protection, which can be useful if you experience an emergency while driving your Dollar hire on Detroit-area highways such as I-94, I-696, or I-75.

Coverage typically includes:

• Medical assistance for up to 5 passengers (for non-pre-existing conditions and accidents).
• Legal assistance in the event of an accident.
• Compensation for baggage lost by the airline.
• Flight cancellation insurance.

To reach assistance 24 hours a day, 7 days a week:

• Call: +1 888 980 9992 (toll-free or collect).
• WhatsApp: +1 208 910 1001.
• Email: [email protected].

Provide your full name, your Hola Car Rentals confirmation number, your location on the Detroit road network, and a brief description of the situation. Follow the coordinator’s instructions and keep all receipts and reports.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Dollar hire vehicle itself; that is handled by CDW/LDW. Check your booking confirmation for the exact terms applicable to your reservation.

The primary Dollar hire location serving Detroit is at Detroit Metropolitan Wayne County Airport (DTW), located at 289 Lucas Drive, Detroit, MI 48242, within the consolidated hire car campus at the north-east corner of the airport. This is where most travellers collect and return their Dollar vehicles.

There is also an off-airport Dollar-affiliated location in nearby Dearborn (23701 Kean Street, Dearborn, MI 48124), though this is a separate facility and does not share the airport shuttle system used by the DTW campus. No dedicated Dollar desk in downtown Detroit itself is confirmed in available information.

If you are considering an off-airport location for your Dollar hire near Detroit, keep in mind:

• Off-airport locations typically have lower base rates because they do not carry airport concession fees, which can add a significant percentage to the daily rate at DTW.
• You will need independent transport to reach an off-airport Dollar location, as no shared shuttle connects them to the airport terminals.
• Hours at off-airport locations may differ from the DTW desk schedule.

Confirm the exact location and hours on your booking confirmation before travelling to any Dollar desk in the Detroit area.