Dollar Car Hire
in Los Angeles

Hola Car Rentals is the only premium partner of the top car hire brands operating in Los Angeles, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Los Angeles.

No. With Hola Car Rentals, all costs and charges for your booking in Los Angeles are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Los Angeles charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

All Dollar hire car pickups at Los Angeles International Airport (LAX) operate from the Consolidated Rent-A-Car facility (ConRAC), located at 9000 Airport Blvd, Los Angeles, CA 90045.

After collecting your baggage, follow these steps:

• Exit to the Lower/Arrivals level of your terminal.
• Walk to the centre median and look for the purple "Rental Car Shuttles" signs.
• Board the Dollar shuttle bus (confirm the logo matches your booking confirmation) to ConRAC.
• Inside ConRAC, proceed to the Dollar counter, present your documents, and follow signs to your vehicle row.

The shuttle ride and walk typically take 15 to 25 minutes in total, depending on your terminal and queue length. Dollar operates 24 hours a day at the Los Angeles airport location, so late-night arrivals are accommodated. Bring your physical driver’s licence, passport or government ID, booking confirmation, and a major credit card in the main driver’s name for the security deposit.

Yes, Dollar has several city centre pick-up locations in Los Angeles in addition to the LAX airport counter.

Known Dollar locations in the Los Angeles area include:

• 1025 South La Brea Ave, Los Angeles (phone available at counter)
• 404 South Figueroa Street, Los Angeles
• 900 W Olympic Blvd, Los Angeles
• 140 E Tamarack Ave, Inglewood (near LAX, off-airport)

City centre Dollar locations in Los Angeles generally operate Monday through Saturday, roughly 9:00 AM to 6:00 PM, and are typically closed on Sundays. Unlike the LAX ConRAC, these locations do not require a shuttle and offer direct counter access. If you plan to pick up or return outside business hours, the 24-hour LAX airport location at 9000 Airport Blvd is the most reliable option. Always confirm hours directly on your booking confirmation before arriving.

To collect your Dollar hire car in Los Angeles, you must present the following physical documents at the counter:

• A valid driver’s licence (original, unexpired, in the main driver’s name).
• A passport or valid government-issued photo ID matching your booking.
• Your booking confirmation or printed voucher.
• A major credit card with the main driver’s name printed on the card, for the security deposit hold.
• Round-trip flight or cruise tickets (required for international visitors).

If your driver’s licence uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), you must also carry an International Driving Permit (IDP) as a translation. The IDP is not a standalone document and must be presented alongside your original licence. Debit and prepaid cards are not accepted for the security deposit at the Dollar counter in Los Angeles. All documents must be physical originals; digital copies on a phone or tablet will not be accepted.

Yes, toll roads exist in and around Los Angeles, and your Dollar hire vehicle will already include an electronic toll device or plate-based billing system to handle them.

The main toll facilities you may encounter include:

• Express Lanes on I-10 and I-110 near downtown Los Angeles (dynamic pricing, requires a transponder or FasTrak).
• Orange County toll roads: SR-73, SR-133, SR-241, and SR-261 (approximately US$5 to US$15 per day depending on usage).

California uses the FasTrak system statewide. Nearly all toll roads in the Los Angeles area are fully cashless. At the Dollar counter in Los Angeles, you will be offered an unlimited toll package, typically costing US$11 to US$25 per rental day, which covers all toll usage during your hire. If you decline, Dollar will charge you the actual toll amounts plus administrative processing fees, which may appear on your card days or even weeks after you return the vehicle. You can also opt out and pay tolls directly through the toll agency's website, but you must inform the Dollar counter so the default device can be deactivated to avoid duplicate charges.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Dollar hire in Los Angeles.

This benefit is useful in Los Angeles because toll exposure on express lanes (I-10, I-110) and Orange County roads (SR-73, SR-241) can add up quickly, especially on longer trips.

To claim your Tolls Cashback:

• Email [email protected] within 30 days of returning your Dollar vehicle in Los Angeles.
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.
• Attach your Hola Car Rentals booking confirmation, the Dollar hire agreement signed at pickup, and a toll receipt or statement showing the charges paid.

The refund is issued to the same payment method used for your original booking and typically processes within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted, so keep your toll receipts and submit promptly after your Los Angeles hire ends.

Yes, a major credit card in the main driver’s name is required to pick up your Dollar hire car in Los Angeles. The card must have the driver’s name physically printed on it and must be presented in person at the counter.

The credit card is used to place a temporary security hold (authorisation), not an immediate charge. For standard vehicles at Los Angeles locations, this hold is typically around US$300 to US$400, though the exact amount depends on the vehicle class and Dollar's policy at that location.

Important points to keep in mind:

• Debit cards and prepaid cards are not accepted for the security deposit at the Dollar counter in Los Angeles.
• Digital wallets (Apple Pay, Google Pay) and virtual card numbers are not accepted.
• The hold reduces your available credit until your bank releases it after the hire ends, which can take up to 15 working days.
• Bring a backup credit card in your name in case your primary card is declined.

Even if you prepaid your booking online, you must still present a physical credit card at the Dollar counter in Los Angeles at pickup.

Yes, drivers aged 21 to 24 can hire a car from Dollar in Los Angeles, but a young-renter surcharge (underage fee) will apply and certain vehicle classes are restricted.

Key rules for under-25 renters at Dollar in Los Angeles:

• The young-renter daily surcharge for Dollar in Los Angeles is US$13.50 per day plus taxes, with a maximum charge of US$189 plus taxes per hire.
• Vehicle classes such as full-size, SUV, minivan, luxury, premium, and convertible are typically restricted to renters aged 25 and older.
• Economy, compact, and intermediate vehicles are generally available to renters aged 21 to 24.
• Drivers under 21 cannot hire from Dollar in Los Angeles.

If you are from Latin America or the Caribbean and aged 21 to 24, check whether your Hola Car Rentals confirmation explicitly states that the underage fee is waived for Avis or Budget bookings. This exception does not apply to Dollar hires in Los Angeles. All standard document and credit card requirements still apply regardless of age.

The Dollar location at Los Angeles International Airport (LAX), 9000 Airport Blvd, Los Angeles, CA 90045, operates 24 hours a day, so after-hours returns are available at that location without special arrangements.

For after-hours vehicle returns at the Los Angeles airport location:

• Drive to the ConRAC return area and follow the Dollar return lane signs.
• Leave the keys on the front dashboard of the vehicle as instructed.
• Keep a photo of the fuel gauge showing a full tank and note the odometer reading.
• Retain your final fuel receipt (date, time, and station address) in case any fuel dispute arises later.

City centre Dollar locations in Los Angeles (such as 1025 South La Brea Ave or 900 W Olympic Blvd) have limited hours and are generally closed on Sundays. If your return falls outside their operating hours, plan to use the 24-hour LAX location instead. Always confirm return instructions on your booking confirmation before your hire ends, as after-hours procedures can vary by location.

Most bookings made through Hola Car Rentals include travel assistance coverage provided by Terrawind Global Protection, which can be valuable if something goes wrong during your Dollar hire in Los Angeles, such as a breakdown on the I-10 freeway or a medical emergency while driving in the area.

Coverage typically includes:

• Travel insurance with medical coverage for up to 5 passengers.
• Legal assistance in the event of a road accident.
• Compensation for baggage lost by the airline.
• Flight cancellation insurance.

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Dollar hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI). Review your booking confirmation for the exact terms and coverage limits that apply to your Los Angeles hire.

Yes, you can add an additional driver to your Dollar hire in Los Angeles, but the process must be completed in person at the counter during pickup.

Steps to add an additional driver at the Dollar counter in Los Angeles:

• The additional driver must be physically present at pickup with a valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet).
• Both the main driver and the additional driver must sign the hire agreement.
• Confirm the additional driver’s name appears on the printed contract before leaving the counter.

For Dollar hires in Los Angeles, the additional driver fee is US$13.50 per hire day plus taxes, with a maximum charge of US$189 plus taxes. If your Hola Car Rentals confirmation explicitly states that an additional driver is included at no charge, show this to the Dollar agent and verify no fee is added to the contract. Only drivers listed on the hire agreement are covered by protections such as CDW/LDW. Anyone not named on the Dollar contract in Los Angeles who drives the vehicle may void your cover.

Dollar hires in Los Angeles follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid additional charges.

To avoid fuel charges on your Los Angeles Dollar hire:

• Check the fuel gauge with the Dollar agent at pickup and confirm the starting level is recorded on the hire agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge at pickup.
• Refuel within approximately 10 miles of the return location (the LAX ConRAC at 9000 Airport Blvd, Los Angeles) so the gauge does not drop before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.
• For after-hours returns, leave the receipt in the vehicle and keep a photo of the full gauge.

If you return the Dollar vehicle in Los Angeles with less than a full tank, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than pump prices, plus a refuelling service fee. Some Dollar counter locations in Los Angeles may offer a prepaid fuel option; if you accept it, any unused fuel is generally non-refundable.

The insurance cover included with your Dollar hire in Los Angeles depends on the rate plan selected when booking through Hola Car Rentals. Review your booking confirmation carefully to see exactly what is included.

Common cover types available for Dollar hires in Los Angeles:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Dollar vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero excess.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving in Los Angeles. Some U.S. states require a minimum level of liability, but not all do; adding supplementary liability is strongly recommended.

CDW/LDW does not cover third-party injuries or property damage, your personal belongings, or damage caused by prohibited use such as off-road driving. Only drivers named on the Dollar hire agreement in Los Angeles are covered. If an incident occurs, report it immediately to Dollar using the number on your hire agreement and contact local authorities if required. Always verify cover details on the signed contract at the Los Angeles counter before driving away.

An International Driving Permit (IDP) is not always mandatory for hiring from Dollar in Los Angeles, but it is strongly recommended in certain situations.

When an IDP is required for your Dollar hire in Los Angeles:

• Your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic (Russian). In this case, an IDP is mandatory as a translation.

When an IDP is recommended but not strictly required:

• Your licence is valid and in a Latin-alphabet language other than English. Dollar agents in Los Angeles may still request a translation, so carrying an IDP avoids delays at the counter.

Important rules about the IDP for your Los Angeles Dollar hire:

• The IDP is a translation document only and must be carried alongside your original driver’s licence at all times. It is not a standalone licence.
• You must obtain your IDP in your home country before travelling. It cannot be issued to non-residents once you are in the United States.
• All documents presented at the Dollar counter in Los Angeles must be physical originals. Digital copies are not accepted.