Dollar Car Hire
in Disney Orlando

Hola Car Rentals is the only premium partner of the top car hire brands operating at Disney Orlando, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip at Disney Orlando.

No. With Hola Car Rentals, all costs and charges for your booking at Disney Orlando are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at Disney Orlando charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Dollar counter for trips to Disney Orlando is located inside Orlando International Airport (MCO) on Level 1, the Ground Transportation Level, in the main terminal between Terminals A and B.

After landing, collect your bags on Level 2, then take the stairs or lift down to Level 1 and follow the Rental Cars signs. No shuttle or train to a separate hire centre is required. Once paperwork is complete at the Dollar counter, you walk directly to the adjacent car park to collect your vehicle.

On busy travel days, allow 90 minutes to 2 hours from the moment you land to the moment you drive away: roughly 30 to 60 minutes for deplaning and baggage, plus another 30 to 60 minutes for the Dollar counter queue and garage pickup. Planning this buffer is especially useful when heading straight to Disney Orlando after arrival.

To pick up your Dollar hire car for a Disney Orlando trip, you must present all of the following physical documents at the counter. Digital copies are not accepted.

• A valid, original driver’s licence in the main driver’s name
• A passport or government-issued photo ID matching your booking
• A major credit card with the driver’s name printed on the card, in the main driver’s name, for the authorisation hold
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for international visitors)

If your driver’s licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without your original licence.

Debit and prepaid cards are not accepted for the authorisation hold at the Dollar counter near Disney Orlando. Bring a backup credit card in your name in case your primary card is declined.

Florida's toll roads around Disney Orlando are almost entirely cashless. When you pick up your Dollar hire vehicle, the vehicle will already include an electronic toll device or a plate-based billing system. There are no cash booths on most expressways in the Orlando area, including SR-528, SR-417, and SR-408, which are common routes near Disney Orlando.

At the Dollar counter you will typically have two options:

• Unlimited toll package: approximately US$11 to US$15 per hire day, covering all tolls during your hire period
• Pay per use: the actual toll amount plus daily or administrative processing fees billed to your credit card, sometimes days or weeks after you return the vehicle

If you prefer to use your own visitor toll pass, inform the Dollar agent at pickup so they can deactivate the vehicle's default device and prevent duplicate charges.

Estimated daily toll costs for the Disney Orlando area run approximately US$5 to US$15 depending on which roads you use. These are estimates only; actual charges depend on your exact route.

Yes, you can get toll cashback on your Dollar hire near Disney Orlando. All Hola Car Rentals bookings include Tolls Cashback, which reimburses up to 5% of your total booking value for tolls paid during your hire.

Given that the Disney Orlando area relies heavily on cashless toll roads such as SR-528, SR-417, and SR-408, toll costs can add up quickly. The cashback benefit helps offset those charges.

To claim your refund after returning your Dollar hire:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a toll invoice or statement showing charges paid

Example: if your Disney Orlando booking total is US$600, the maximum cashback is US$30. If you paid US$18 in tolls, you receive US$18 back. If you paid US$50, you receive US$30 (the cap). Refunds are issued to your original payment method within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted.

Yes, a major credit card in the main driver’s name is required for the security deposit when picking up your Dollar hire near Disney Orlando. Debit cards, prepaid cards, and virtual or digital wallet cards are not accepted for the deposit hold.

At the Dollar counter, a temporary authorisation hold will be placed on your card. For standard vehicles in the United States, typical holds range from approximately US$300 to US$400, though the exact amount depends on the vehicle class, hire duration, and Dollar's current policy at that location.

Key points to bear in mind before arriving at Disney Orlando:

• The card must be physical, with the driver’s name printed on it
• The name on the card must match the main driver’s name on the hire agreement
• The hold reduces your available credit until your bank releases it after return, which can take up to 15 working days
• Even if you prepaid your booking, you still need to present a physical credit card at the Dollar counter

Bring a backup credit card in your own name in case your primary card is declined. Notify your bank of your travel dates to prevent fraud blocks on in-person authorisations.

An International Driving Permit (IDP) is not always required for a Dollar hire near Disney Orlando, but it depends on your licence.

If your driver’s licence uses a non-Latin alphabet such as Arabic, Chinese, Japanese, or Cyrillic, an IDP is mandatory at the Dollar counter. Without it, the counter agent may refuse to complete the hire.

If your licence is in English or uses the Latin alphabet, an IDP is not required but is recommended as a precaution, since individual Dollar agents may request one at their discretion.

Important rules to remember for your Disney Orlando pickup:

• The IDP is a translation only and must be carried together with your original licence
• An IDP alone is never accepted as a standalone document
• Obtain your IDP in your home country before travelling, as U.S. issuers such as AAA do not issue IDPs to non-U.S. licence holders
• All documents presented at the Dollar counter must be physical originals

Yes, you can add an additional driver to your Dollar hire near Disney Orlando, but the process must be completed in person at the counter during pickup.

The additional driver must be physically present at the Dollar counter at MCO and must bring their valid driver’s licence (and an IDP if their licence uses a non-Latin alphabet). Both the main driver and the additional driver must sign the hire agreement before leaving.

Whether the additional driver fee is included depends on your rate:

• If your booking confirmation states Additional driver free of charge, the first extra driver is covered at no cost
• If not included, Dollar charges approximately US$13.50 per hire day plus taxes, with a maximum cap of US$189 plus taxes

Age rules also apply near Disney Orlando. Additional drivers must meet the minimum age requirements. For Dollar, standard under-25 surcharges and vehicle class restrictions apply to young drivers. Only drivers listed on the hire agreement are covered by protections such as CDW/LDW, so never let an unlisted person drive the vehicle.

Yes, a young driver surcharge applies to renters under 25 years old at Dollar near Disney Orlando. Florida is not one of the states (such as New York or Michigan) that legally requires rentals to drivers aged 18 and over without restriction, so Dollar's standard policy applies.

Drivers aged 21 to 24 can hire but will pay a daily young-renter surcharge at the Dollar counter. The fee is in addition to the base hire rate and is paid at pickup.

Additional restrictions for young renters near Disney Orlando include:

• Most premium, full-size, luxury, convertible, minivan, and SUV vehicle classes are restricted to drivers 25 and older
• Economy, compact, and intermediate categories are typically available to drivers aged 21 to 24
• Drivers under 21 are generally not eligible to hire from Dollar in Florida

If you are 21 to 24 and travelling to Disney Orlando, select an eligible vehicle class during booking and budget for the daily surcharge. The fee is collected at the Dollar counter and is not included in your pre-paid rate.

Most Hola Car Rentals bookings, including Dollar hires near Disney Orlando, include travel assistance cover provided by Terrawind Global Protection. This benefit is especially useful if an unexpected medical situation arises during your trip to Disney Orlando or while driving in the Orlando area.

Core benefits typically include:

• Travel insurance with medical cover for up to 5 passengers
• Legal assistance in case of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach assistance 24 hours a day, 7 days a week, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important limitation: this cover applies only to non-North American customers. Residents of the United States and Canada do not qualify for this benefit. It also does not cover damage to the Dollar hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/SLI). Always check your booking confirmation for the exact terms and coverages that apply to your Disney Orlando reservation.

The insurance included in your Dollar hire near Disney Orlando depends on the rate plan you selected when booking through Hola Car Rentals. Check your booking confirmation for the exact coverages listed.

Common coverages available for Dollar hires in the United States include:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Dollar hire vehicle from a collision or covered incident, subject to any applicable excess
• Third-Party Liability (LIS/SLI/ALI): covers bodily injury and property damage you may cause to others while driving near Disney Orlando; some U.S. states require a minimum level, but not all do

CDW/LDW does not cover third parties, and LIS/SLI does not cover damage to the Dollar vehicle itself. They are separate protections that work together.

Common exclusions to be aware of near Disney Orlando:

• Damage from prohibited use such as off-road driving or driving under the influence
• Tires, undercarriage, and roof damage are often excluded unless a specific add-on is purchased
• Only drivers listed on the Dollar hire agreement are covered

If an incident occurs, report it to Dollar immediately using the number on your hire agreement and gather photos, location details, and any police report number.

Dollar hires near Disney Orlando follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

Steps to follow for your Disney Orlando hire:

• At pickup, check the fuel gauge with the Dollar agent and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge
• Refuel within approximately 10 miles of the MCO return location before dropping off the vehicle
• Keep your final fuel receipt showing the date, time, and station address

If you return the Dollar vehicle below the recorded starting level, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

The Disney Orlando area has multiple fuel stations near MCO, so refuelling before return is straightforward. Ask the Dollar agent at pickup to point out the nearest stations to the return garage, or use a navigation app to locate options along your final route.

Returning your Dollar hire vehicle at MCO after your Disney Orlando trip is straightforward. As you enter the airport property, follow the Rental Car Return signs to the Dollar-designated spots in the car park adjacent to the main terminal.

Steps for a smooth return:

• Follow Rental Car Return signage from the moment you enter MCO property
• Park in a Dollar-marked space in the garage
• Take a photo of the fuel gauge and odometer before leaving the vehicle
• Keep your final fuel receipt if you refuelled near the airport
• Take the lift or escalator from the garage to Level 3 (Departures) to reach the terminal

If you are returning outside of staffed hours, follow any key-drop instructions provided on your Dollar hire agreement. Be aware that your liability for the vehicle continues until a Dollar agent formally checks it in, so document the car's condition with photos at the time of return.

Any post-hire charges such as tolls from the Disney Orlando roads may appear on your credit card days or even weeks after you return the vehicle, as toll agencies process invoices in batches.

If your flight is delayed and you arrive later than your scheduled Dollar pickup time near Disney Orlando, the hire company will generally hold your reservation for up to 24 hours from the original pickup time. You do not need to cancel and rebook for short delays.

Key rules to bear in mind:

• If the delay is less than 24 hours, Dollar will hold your booking; make sure you arrive during counter service hours
• If the delay exceeds 24 hours, contact Hola Car Rentals via WhatsApp at +1 (786) 999-8312 or by email at [email protected] as soon as possible
• If the booking is forfeited due to a delay beyond 24 hours, no refund will apply under standard policy

The Dollar counter at MCO is located inside the main terminal on Level 1, which operates within the 24-hour airport environment, making it accessible for late-night arrivals heading to Disney Orlando. However, counter staffing levels may vary at off-peak hours, so factor in potential wait times when planning your arrival.

If you anticipate a significant delay, acting quickly gives you the best chance of keeping your Disney Orlando reservation intact without additional costs.