Car Hire
at Winnipeg Airport

Hola Car Rentals is a premium partner of the leading car hire companies at Winnipeg Airport, giving you exclusive access to our All Inclusive+ rate. This rate includes extra benefits that no other company can match:

• Full vehicle coverage with no excess (applies only to certain rates and itineraries)
• Toll cashback: get back up to 5% of your total booking value for tolls charged during your hire
• Premium travel medical assistance for up to 5 passengers in case of emergency, covering up to CAD 200,000 (pre-existing conditions excluded)
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All at no additional cost, ensuring a unique hire experience with complete protection and peace of mind during your trip at Winnipeg Airport.

No. With Hola Car Rentals, all costs and charges for your booking at Winnipeg Airport are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at Winnipeg Airport charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

All major hire car counters at Winnipeg Airport are located on Level 1 of the terminal building, directly opposite baggage claim. No shuttle, people mover, or terminal exit is required to reach them.

After clearing Canadian customs and immigration and collecting your luggage, simply walk across the arrivals hall to find the grouped counters for Avis, Budget, Dollar, Enterprise, Hertz, National, and Thrifty all in the same area.

Once you complete paperwork at your brand's desk, staff will direct you through a short, covered walkway on the main level to the adjacent parkade (multi-storey car park) where vehicles are located. The walk from counter to car takes only a few minutes, and signage is clear throughout. The covered walkway is particularly useful given Manitoba's weather conditions.

For international arrivals at Winnipeg Airport, you should plan for roughly 45 to 90 minutes from landing to driving away under normal conditions.

The time breaks down as follows:

• Canadian customs and immigration: 20 to 60 minutes depending on flight volume and queue length
• Baggage claim: included in the above window
• Counter paperwork (presenting passport, driver's licence, and credit card): approximately 10 to 20 minutes
• Walk from counter to vehicle in the adjacent parkade: approximately 5 minutes

Because all hire counters at Winnipeg Airport are on Level 1 directly opposite baggage claim, there is no shuttle wait or long transfer involved. However, if you arrive during busier morning or evening periods, allow extra time at the immigration queue. Confirming your flight details with your hire company in advance is also recommended if you expect a late arrival close to counter closing time.

Counter hours at Winnipeg Airport vary by hire brand and may change seasonally or on holidays, so always confirm directly with your chosen company before travel.

As a general guide based on typical operating patterns at Winnipeg Airport:

• Enterprise: approximately 07:30 to 23:59 daily
• Avis: approximately 08:30 to 00:00 with 24-hour drop-off available
• Other brands (Budget, Hertz, Dollar, National, Thrifty): broadly aligned with flight schedules, typically early morning to late evening

If your flight arrives outside counter hours, you must arrange pickup in advance with the hire company by providing your flight details so they can give you key collection instructions. Arriving without a prior arrangement after hours may mean your vehicle is not available. For after-hours returns, most brands at Winnipeg Airport offer a key drop box at the counter or parkade; confirm this with your specific company when booking.

No, there are no toll roads anywhere in Manitoba, including routes to and from Winnipeg Airport. The province does not operate any tolled highways, bridges, express lanes, or congestion charge zones, so you will not encounter any toll booths or cashless toll gantries during your hire.

This means you do not need to enrol in any toll transponder programme, and hire company toll packages such as PlatePass or brand-specific e-Toll services are not relevant for driving in Manitoba.

There are also no congestion charges or emissions zone fees in Winnipeg, so no additional road-use fees apply when driving to or from Winnipeg Airport or anywhere else in the province.

If your trip takes you into other Canadian provinces where tolls do exist, standard toll rules for those regions would apply. Keep receipts for any tolls paid outside Manitoba, as the Tolls Cashback benefit included with your booking allows you to claim up to 5% of your total booking value back for tolls paid during your hire period.

To collect your hire car at Winnipeg Airport, you must present the following physical documents at the counter:

• Your original, unexpired driver's licence in the main driver's name
• A major credit card with the driver's name printed on the card, in the main driver's name, for the authorisation hold
• Your passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside Canada)

If your driver's licence is not in English or French and uses a non-Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic), you must also carry an International Driving Permit (IDP) alongside your original licence. The IDP is a translation only and is not valid without the original licence.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Winnipeg Airport hire counter. Bring a backup credit card in your name as well, in case your primary card is declined for the deposit hold.

Not always, but it depends on your licence. At Winnipeg Airport, visitors can generally drive with a valid foreign licence. However, an International Driving Permit (IDP) is required if your licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script.

If your licence is in English or French, or uses a Latin alphabet, an IDP is recommended but not strictly mandatory for most hire companies at Winnipeg Airport. Some individual hire brands may still request one as a translation aid, so carrying an IDP is always a safe precaution.

Important points to remember:

• The IDP is a translation document only, not a standalone licence. You must carry both your original licence and the IDP together
• You must obtain your IDP in your home country before travelling, as it cannot be issued abroad
• All drivers listed on the hire agreement must meet the same document requirements

If you are unsure whether your licence qualifies, obtain an IDP before departing for Winnipeg Airport to avoid any issues at the counter.

At Winnipeg Airport, hire companies place a temporary authorisation hold on your credit card at pickup rather than charging you outright. The hold reduces your available credit until it is released after you return the vehicle.

Typical deposit hold amounts in Canada, including at Winnipeg Airport, are approximately GBP 300 to GBP 500 for standard vehicles. Some locations or vehicle classes may require a hold of up to GBP 750 or more, and amounts can be higher for premium or speciality vehicles.

Key things to know before arriving at Winnipeg Airport:

• Only a major credit card with the driver's name printed on the card is accepted for the deposit. Debit cards and prepaid cards are not accepted
• The card must be in the main driver's name and presented physically at the counter
• Even if you prepaid your booking online, you must still present a physical credit card at the Winnipeg Airport counter for the hold
• After you return the car, the hold is released, but your bank controls when it appears back on your available credit, which can take up to 15 business days

Bring a backup credit card in your name in case your primary card is declined.

Yes, drivers under 25 years old are typically subject to a young driver surcharge at Winnipeg Airport hire counters, though the exact amount and age thresholds vary by brand.

Based on typical policies at Winnipeg Airport:

• Drivers aged 18 to 20: surcharges of approximately GBP 19.99 per day plus taxes may apply at some brands
• Drivers aged 21 to 24: surcharges of approximately GBP 14.99 to GBP 20.00 per day plus taxes may apply depending on the brand
• Some brands, such as Avis, may waive the surcharge for drivers aged 21 to 24 under certain conditions

These surcharges are typically not shown in your reservation total and are paid directly at the Winnipeg Airport counter. The minimum hire age also varies by brand, with some accepting drivers from age 18 and others requiring a minimum of 21.

If you are under 25, check the specific policy of your chosen hire brand before arriving at Winnipeg Airport to avoid surprises. A higher security deposit hold may also apply for younger drivers.

Yes, all bookings include the Tolls Cashback benefit, which is relevant if your Winnipeg Airport hire takes you into other Canadian provinces where toll roads do exist.

Manitoba itself has no toll roads, so no toll charges will arise while driving locally around Winnipeg Airport or anywhere in the province. However, if your trip extends into provinces with tolls, you can claim back up to 5% of your total booking value for tolls paid during the hire period.

To claim your Tolls Cashback after returning your vehicle at Winnipeg Airport:

• Email [email protected] within 30 days of returning the car
• Use the subject line: Tolls Cashback - followed by your reservation confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for your booking

Refunds are processed to your original payment method and typically arrive within 7 to 10 business days after approval. Late submissions received more than 30 days after return are not accepted.

Yes, you can add an additional driver to your hire at the Winnipeg Airport counter, though a daily fee may apply depending on your rate and the brand you booked with.

Typical additional driver fees at Winnipeg Airport by brand group:

• Avis, Budget, Payless: approximately US$13 per hire day plus taxes, capped at US$65 plus taxes
• Hertz, Thrifty, Dollar: approximately US$13.50 per hire day plus taxes, capped at US$189 plus taxes
• Alamo, National, Enterprise: approximately US$15 per day plus taxes

Some Hola Car Rentals rates include one additional driver free of charge. Check your booking confirmation for the line stating additional driver included before arriving at Winnipeg Airport.

Requirements for adding a driver at Winnipeg Airport:

• The additional driver must be present at the counter at pickup with their own valid driver's licence
• They must meet the minimum age requirement for the hire location
• Both the main driver and the additional driver must sign the hire agreement
• Only drivers listed on the agreement are covered by the hire protections

The standard fuel policy for hires picked up at Winnipeg Airport is Full to Full. You receive the vehicle with a full tank and must return it full to avoid additional charges.

How to handle fuel correctly at Winnipeg Airport:

• At pickup, check the fuel gauge with the agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the odometer and gauge
• During your hire, use the correct fuel type as shown in the vehicle documentation
• Before returning to Winnipeg Airport, refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop below full en route
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns at Winnipeg Airport, leave the receipt in the key envelope and keep a photo of the full gauge on your phone

If you return the car below the recorded starting level, the hire company may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus a refuelling service fee. Returning the tank full is always the most cost-effective option.

Yes, one-way hires are available at Winnipeg Airport, allowing you to return the vehicle to a different location, though a drop-off fee may apply depending on the route and brand.

Key points for one-way hires from Winnipeg Airport:

• Brands including Enterprise, National, Budget, Avis, and Hertz permit one-way hires between participating locations across Canada
• A drop-off fee is route-specific and varies by destination, vehicle class, season, and hire company
• The fee is shown during the booking process under the To pay at destination section and will also appear on your booking confirmation
• Cross-border one-way hires (for example, from Winnipeg Airport to a US city) may be restricted or carry higher fees depending on the partner brand. Always confirm cross-border permissions before booking

If you change your return location after booking, the drop-off fee may be recalculated and a higher fee or limited availability could result. Review your confirmation carefully and contact support before making mid-hire route changes. The drop-off fee cannot be prepaid and is settled at the Winnipeg Airport counter or the return location.

Most bookings include travel assistance coverage provided by Terrawind Global Protection, but this benefit does not apply to Canadian or US residents. If you are travelling to Winnipeg Airport from outside North America, this coverage is included with your booking at no extra cost.

The travel assistance benefit typically covers:

• Medical cover for up to 5 passengers for accidents and non-pre-existing illnesses during your trip
• Legal assistance in the event of a road accident near Winnipeg Airport or elsewhere during your hire
• Compensation for luggage lost by the airline
• Flight cancellation insurance

This is not car hire damage insurance. It does not replace CDW or LDW for the vehicle, nor does it cover third-party liability to others.

If you need to use the assistance during your Winnipeg Airport hire, contact Terrawind 24 hours a day:

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Always follow the coordinator's instructions before incurring medical expenses, as some reimbursements require prior authorisation.