Car Hire
at Kansas City Airport

Hola Car Rentals is the only premium partner of the top car hire brands operating at Kansas City Airport, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip at Kansas City Airport.

No. With Hola Car Rentals, all costs and charges for your booking at Kansas City Airport are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at Kansas City Airport charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

At Kansas City Airport, all major hire brands operate from a single Consolidated Hire Car Facility (CHCF). After collecting your luggage, exit the baggage claim area and proceed to the Rent-A-Car Shuttle Bus stop at the centre median of the terminal.

The free grey and black hire car shuttle runs approximately every 20 to 30 minutes and takes about 5 to 10 minutes to reach the facility, located at 1 International Square, Kansas City, MO 64153. Once you arrive, take the escalator or lift up one floor to reach the hire counters.

The walking distance from the counter to your vehicle ranges from 50 to 400 feet depending on where your car is parked. The facility operates daily from 5:00 AM to 11:59 PM.

At Kansas City Airport, all major hire car brands are located under one roof at the Consolidated Hire Car Facility (CHCF). The brands available include Enterprise, Budget, Avis, National, Alamo, and Sixt, among others.

Because all brands share the same facility, there is no need to wait for individual brand shuttles. You simply take the shared grey and black shuttle from the terminal median to the CHCF, then go to your specific brand's counter on the upper floor.

Your booking confirmation will show the operating brand for your reservation. Match that name to the signage at the Kansas City Airport facility to find your counter quickly.

The Consolidated Hire Car Facility at Kansas City Airport operates daily from 5:00 AM to 11:59 PM. Collection service is not available outside these hours, so if your flight arrives after midnight, plan accordingly.

After-hours vehicle returns are available. To return your car outside operating hours at Kansas City Airport, park and lock the vehicle, remove all personal belongings, and drop your keys in the designated key drop box at your hire brand's kiosk in the returns area under the canopy. Place your completed hire agreement with the keys in the drop box.

If your flight is delayed by less than 24 hours, the hire company will hold your reservation. Delays beyond 24 hours may require you to contact support to adjust your booking.

Missouri has only one toll facility statewide: the Lake of the Ozarks Community Bridge on State Highway MM. This bridge is the only toll you may encounter when driving from Kansas City Airport towards that region.

A few important details about this toll:

• Payment is cash only. No electronic transponders, E-ZPass, or cashless options are accepted.
• Standard passenger vehicles (2-axle hire cars) pay US$3.00 during summer months (May through September) and US$2.00 at other times.
• You cannot cross without paying cash at the booth.

Because Missouri roads are almost entirely toll-free, the optional toll transponder programmes offered by hire companies at Kansas City Airport (such as e-Toll or TollPass, typically US$11 to US$25 per day) are generally not necessary for most trips. If you do pay the Lake of the Ozarks toll, you can claim Hola Car Rentals Tolls Cashback of up to 5% of your total booking value by emailing [email protected] within 30 days of returning the vehicle.

To collect your hire car at Kansas City Airport, you must bring the following physical documents:

• Your original, unexpired driver’s licence in the main driver’s name.
• A major credit card with the driver’s name printed on the card, for the security deposit authorisation hold.
• A valid passport or government-issued photo ID (required for international visitors).
• Your booking confirmation or printed voucher.
• Round-trip flight tickets or travel itinerary showing your return date.

If your driver’s licence uses a non-Latin alphabet (such as Arabic, Chinese, Japanese, or Cyrillic), you must also carry an International Driving Permit (IDP) as a translation. The IDP is not a standalone document and must be presented together with your original licence.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Kansas City Airport hire counter.

An International Driving Permit (IDP) is not always required to hire a car at Kansas City Airport, but it is strongly recommended in certain situations.

An IDP is mandatory if your driver’s licence uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic. In that case, you must present both your original licence and the IDP together at the Kansas City Airport counter.

If your licence is in English or uses the Latin alphabet, an IDP is not required but may still be useful as a translation aid. Note that an IDP is not a standalone licence and will not be accepted without your original licence.

Obtain your IDP in your home country before travelling, as U.S. issuers such as AAA do not issue IDPs to non-U.S. licence holders.

Yes, a major credit card is required to hire a car at Kansas City Airport. The card must be a physical card with the main driver’s name printed on it and must have sufficient available credit to cover the security deposit authorisation hold.

Debit cards, prepay cards, and virtual or single-use card numbers are not accepted for the security deposit at the Kansas City Airport counter. Even if you pre-paid your booking online, you must still present a physical credit card at collection.

Typical security deposit holds in the United States range from US$300 to US$400 for standard vehicles, though the exact amount varies by hire brand, vehicle class, and location. The hold is a temporary authorisation, not a charge, and is released after you return the vehicle. Your bank controls how quickly the hold disappears, which can take up to 15 business days.

Bring a backup credit card in your name in case your primary card is declined.

When picking up a hire car at Kansas City Airport, the base rate shown online is typically increased by several mandatory local fees and taxes. These commonly include:

• Airport Concession Recovery Fee (ACRF): typically 10 to 12% of the base rate, applied at most U.S. airport locations including Kansas City Airport.
• Customer Facility Charge (CFC): approximately US$4.50 to US$5.00 per rental day, covering the cost of the Consolidated Hire Car Facility.
• Kansas City municipal hire car tax and Missouri state fees: combined, these can add another 7 to 8% or more.

In total, fees and taxes at Kansas City Airport can add 25 to 35% on top of the base rate. If your booking confirmation shows Taxes and Fees as Included, you should not be billed separately for those items at the counter. If you are charged for something not listed on your confirmation, the No Extra Charges© guarantee may apply.

All Hola Car Rentals bookings, including those collected at Kansas City Airport, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire.

Missouri has very few toll roads, with the only statewide toll being the Lake of the Ozarks Community Bridge, which charges US$2.00 to US$3.00 for standard passenger vehicles and accepts cash only. If you drive through this toll or encounter tolls in neighbouring states during your Kansas City Airport hire, you can claim the cashback after your trip.

To claim your Tolls Cashback:

• Email [email protected] within 30 days of returning the vehicle.
• Include your Hola Car Rentals reservation confirmation, the signed hire agreement, and a receipt or statement showing the toll charges paid.
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number.

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval.

Yes, drivers between 21 and 24 years old can hire a car at Kansas City Airport, but a young-driver surcharge applies and certain vehicle classes are restricted.

In Missouri, the standard minimum age is 25 for no additional fees. Drivers aged 21 to 24 are permitted but will pay a daily young-driver surcharge at the Kansas City Airport counter. The surcharge amount varies by hire brand.

Vehicle class restrictions also apply for under-25 drivers. Categories such as full-size SUVs, premium, luxury, minivans, and convertibles are typically reserved for drivers 25 and older. Economy, compact, intermediate, and compact SUV classes are generally available.

Drivers under 21 are not eligible to hire at Kansas City Airport. All standard requirements still apply regardless of age: a valid driver’s licence, a major credit card in the renter’s name, and any required International Driving Permit.

Hires collected at Kansas City Airport follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid additional charges.

At collection, verify the fuel level with the agent and confirm it is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer.

Before returning your car to the Kansas City Consolidated Hire Car Facility, refuel within approximately 10 miles of the return location. The Paris Street exit near the facility provides access to a nearby petrol station. Keep your fuel receipt as proof in case of any dispute.

If you return the vehicle below the recorded starting level, the hire company may charge you for the fuel shortfall at their own refuelling rate, which is typically higher than pump prices, plus an administrative service fee. Returning the car full is always the most cost-effective option.

To return your hire car at Kansas City Airport, follow the Car Hire Returns signs as you enter the airport grounds. All vehicles are returned to the same Consolidated Hire Car Facility where you collected, located at 1 International Square, Kansas City, MO 64153.

The facility accepts returns daily from 5:00 AM to 11:59 PM. For after-hours returns at Kansas City Airport:

• Park and lock the vehicle in the designated returns area under the canopy.
• Remove all personal belongings from the car.
• Complete your hire agreement and place it with the keys in the key drop box at your hire brand's kiosk.
• Keep a photo of the fuel gauge and odometer as documentation.

Note that after-hours returns are accepted, but collection service is not available outside operating hours. A grace period of approximately 30 minutes typically applies for late returns during operating hours; returning beyond that window may result in additional time charges.

Yes, most Hola Car Rentals bookings, including those for cars collected at Kansas City Airport, include travel assistance coverage provided by Terrawind Global Protection. This benefit is available to non-North American customers. Residents of the United States and Canada do not qualify.

Coverage typically includes:

• Travel and medical insurance for up to 5 passengers.
• Legal assistance in the event of a road accident.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

If you experience a medical emergency or accident while driving from Kansas City Airport, contact the assistance line immediately before incurring expenses, as some reimbursements require prior authorisation.

• Phone (24/7, toll-free): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Have your Hola Car Rentals confirmation number ready when you call. Check your booking confirmation for the exact coverage limits and terms that apply to your reservation.