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VERIFIED REVIEWS

4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
4.9
user review 1 user review 2 user review 3 +3388
3391 reviews
4.9 stars, 3391 reviews
Rohan Ganesh
Rohan Ganesh
5 1 week ago
"I was a little hesistant before booking as Hola literally quoted me half of what the car rental company was giving me which made me a little suspicious but I went to Avis at LAS airport and the entire process was smooth. I have already booked two more trips through Hola. Thank you :)"
J Knight
J Knight
5 1 week ago
"Fast and cheaper then other sites"
Leslie Miller
Leslie Miller
5 2 weeks ago
"I wish I could give them a 10 awesome customer service process was so so easy and quick renting was so easy highly recommended Lolo Car Rental"
Lou Viramontez
Lou Viramontez
5 2 weeks ago
"Sooooo damn easy and fair. I wish I would have known about you 5 years ago."
Maged Zaki
Maged Zaki
5 2 weeks ago
"Service description and price details are very clear Booking on website is very easy"
Jose Tapia
Jose Tapia
5 2 weeks ago
"Excellent service and very competitive prices."
zashkia ali
zashkia ali
5 2 weeks ago
"Very easy to rent"
Craig Stapleton
Craig Stapleton
5 2 weeks ago
"Easy to book with, great value"
Hilary Lyndon
Hilary Lyndon
5 2 weeks ago
"Really easy to navigate options"
Asad Khalid Yousuf
Asad Khalid Yousuf
5 3 weeks ago
"Best Prices and value with full insurance rentals. I've compared at least 10 other sites. An update will be done once the actual rental takes place. But i plan on using their service at least 3 times in the near future. So far. Best car rental booking experience as compared to all others that i know of"
Suneet Bhutta
Suneet Bhutta
5 3 weeks ago
"Great experience booking and car selection"
Ünal AKDOĞAN
Ünal AKDOĞAN
5 3 weeks ago
"A fantastic booking, it didn't even take a minute, thank you. I hope the same level of care is taken when booking a vehicle."
David Ramires
David Ramires
5 3 weeks ago
"Fast and easy, secure easy payment with PayPal"
Andrea Porta
Andrea Porta
5 3 weeks ago
"Quick and very easy to use. Guarantees the best rental prices for the best companies."
James S. Tsien
James S. Tsien
5 4 weeks ago
"Smooth and efficient booking process. All handled successfully in a few minutes."
Kerri Jarmain
Kerri Jarmain
5 4 weeks ago
"So easy to book with and full costs provided unlike other websites or rental carriers"
Monideep Dutta
Monideep Dutta
5 1 month ago
"Great experience"
Alison
Alison
5 1 month ago
"So easy to book and competitive pricing. Excellent choice of vehicles. Insurance and roadside included."
Dorothea Axelson
Dorothea Axelson
5 1 month ago
"so easy! love the free cancellation policy"
Ronald Groenteman
Ronald Groenteman
5 1 month ago
"Very easy to book online,"
Titi Quintana
Titi Quintana
5 1 month ago
"I had a problem with Avis; they overcharged me by $576 USD. Thanks to Sofia Padilla from Hola Car Rentals, it was resolved. However, I'm still having issues with Avis! Thank you, Sofia, for your help."
Mark van der Noll
Mark van der Noll
5 1 month ago
"Super easy to book and a lot included."
Vivek Arora
Vivek Arora
5 1 month ago
"Excellent Experience so far."
Mohamed Hussien
Mohamed Hussien
5 1 month ago
"Very fast and easy process"
mr.muscle00
mr.muscle00
5 1 month ago
"I had a very positive experience with Hola Car Rentals. The booking process was clear, transparent, and easy to navigate, making it simple to find the right rental option. What impressed me the most was the customer support. Whenever I had questions, the response time was very fast, and the team was always helpful and professional. Any issues or concerns were handled efficiently and in a customer-friendly manner, which gave me great confidence throughout the rental process. I highly recommend Hola Car Rentals to anyone looking for a reliable and customer-focused car rental service. I would gladly use their services again in the future."
Mark Dempsey
Mark Dempsey
5 1 month ago
"Hola were easy to use, gave you all options for car insurance etc. will use again"
Patrice S69
Patrice S69
5 1 month ago
"I rented a vehicle from Hertz Las Vegas through Hola Car. Hertz inadvertently charged me a second time for the rental. Hola Car's customer service reacted quickly and issued a refund."
Oscar Gonzalez
Oscar Gonzalez
5 1 month ago
"The booking was effortless, the app is friendly, no hidden rates"
Ben Markman
Ben Markman
5 1 month ago
"Great service, quick and easy"
Tarek Halabi
Tarek Halabi
5 1 month ago
"It was easy and efficient booking a rental car through Hola Car Rentals."
Steph Storms
Steph Storms
5 1 month ago
"The check out was seamless and easy"
Enrique Yenny
Enrique Yenny
5 2 months ago
"Good experience and realistic prices"
Cat Kabira Yoga
Cat Kabira Yoga
5 2 months ago
"Really easy to book online and better rates than what I found elsewhere. Haven't actually picked up and driven the car or returned it- so let's see what happens!"
Shalin Shah
Shalin Shah
5 2 months ago
"User friendly, quick and economical"
Gerald Kriknoff
Gerald Kriknoff
5 2 months ago
"The website is user-friendly, and the prices are very attractive with all insurances included. I recommend it."
Rein Talvis
Rein Talvis
5 2 months ago
"The whole process was quick and easy. Great prices and service. I needed some support from their team and got it superfast. I'm very satisfied with their service quality. I definitely suggest Hola Car Rentals to everyone. Well done!"
Seamus Claffey
Seamus Claffey
5 2 months ago
"Very straightforward booking with full insurance included from start"
Hocine BELEKENADIL
Hocine BELEKENADIL
5 2 months ago
"Very straight forward booking and unbeatable prices."
ROSS Butcher
ROSS Butcher
5 2 months ago
"Trust these reviews and put your trust in Hola Car Rentals. Not only , in my experience, did they provide very good quotes on my rental car from Chicago O'Hare (AVIS), indeed it was all inclusive with no unexpected surprises when I collected the car. For some reason, I incurred a charge from AVIS (Tank of gas), which was sorted and all, but Hola rental car were quick to support and help arrange my refund. Brilliant company and I would 100% use them again"
D S
D S
5 2 months ago
"Great prices, range of cars and easy to use booking process."
Evelyn Cifuentes
Evelyn Cifuentes
5 2 months ago
"Excellent"
cruz yconchi
cruz yconchi
5 2 months ago
"Kindness and speed. Thank you so much!!"
Allan Ragobar
Allan Ragobar
5 2 months ago
"Customer Support via WhatsApp has been excellent, booking multiple iteneries was fast and straightforward. Excellent service."
Graham Wylie
Graham Wylie
5 2 months ago
"Affordable pricing and effortless booking process, thanks"
Hendry
Hendry
5 2 months ago
"Fast & easy process, nice car and overall satisfied with this booking"
H.M. F.
H.M. F.
5 2 months ago
"The third party rental car company charged us after returning the car for additional services that we hadn't agreed to. Hola's service team went above and beyond to help us get a refund for these charges. It’s exemplary for a car rental broker to stand up for its customers like this. We’re grateful and will always book through Hola in the future. Not just because they have very affordable deals and great value for money, but above all because they’re there for their customers! Benchmark!"
Akos Bernat
Akos Bernat
5 2 months ago
"Very good prices"
Akshay Baheti
Akshay Baheti
5 2 months ago
"The reservation experience was very simple and convenient. The website is well designed. Disclaimer: I still have to actually use the reservation and drive though!"
Lee-Anne Duncan
Lee-Anne Duncan
5 2 months ago
"Easy to navigate Hola Car Rental site, made choosing a hire hassle free"
orin sae
orin sae
5 2 months ago
"friendly user (via web) low prices good conditions"
emre k
emre k
5 2 months ago
"great prices, smooth transaction, clear cost breakdown. seems great"
amelie vincent
amelie vincent
5 2 months ago
"Booking on Hola Car Rentals was so easy. Highly recommend!"
Marika Camilleri
Marika Camilleri
5 2 months ago
"Definitely the cheapest car hire option available in Hawaii"
Kerry Durrant
Kerry Durrant
5 2 months ago
"Nice and Easy process - got travel insurance too with the booking also !"
Handy Hermawan
Handy Hermawan
5 2 months ago
"Fast easy and great discounts"
Anant Patel
Anant Patel
5 2 months ago
"Excellent price"
Graham Dopheide
Graham Dopheide
5 2 months ago
"Easy to use, and makes comparison from different providers easy. Also clearly shows what is, and what isn't included, and rates are good"
Kendal Keung
Kendal Keung
5 2 months ago
"Super easy to book. We accidentally booked the wrong car to begin with and with the no cancellation fee it made it easy for us to cancel and book the right car!"
Kerem Camas
Kerem Camas
5 2 months ago
"Perfect!"
Ruth. Hwee Yan
Ruth. Hwee Yan
5 2 months ago
"A variety of choices was available. Looking forward to picking up the car!"
Daniel Woods
Daniel Woods
5 2 months ago
"Hola Car rentals can’t be faulted. The pricing for an Avis car rental was significantly lower than from the actual Avis rental site. At first I was honestly nervous about booking, but not issue could be found in the entire process. If booking through Hola, ensure you take the confirmation paperwork with you to provide to the rental car company. Avis’ system didn’t register the additional driver but the confirmation email was used and they added the extra driver saving hundreds. Toll refunds are swift and instructions can be given using the WhatsApp AI chat bot. Collection location was Avis LAX Will be using Hola again"
Okan DOGAN
Okan DOGAN
5 2 months ago
"​"Great app and excellent service! I had to change my plans and process refunds several times. Everything worked perfectly on the app, even for last-minute changes. The refund process is very easy and reliable. Thank you, Hola Car!""
Joel Reculard
Joel Reculard
5 2 months ago
"Attractive prices and comprehensive insurance"
Anne J Harris
Anne J Harris
5 2 months ago
"Good price, easy to use."
Daniel Koh
Daniel Koh
5 2 months ago
"The plantform offers a great customer experience. I look forward to a similar experience with the car."
Hadar Blutrich
Hadar Blutrich
5 2 months ago
"Easy, fast, and no hidden fees."
Okan Doğan
Okan Doğan
5 2 months ago
"Şöyle yazabilirsin: > Booking process was smooth and easy. So far, everything looks very good, and the insurance coverage seems strong and clearly explained. Bir tık daha doğal kısa versiyon: > Smooth and easy booking process. So far, everything looks very good, and the coverage options seem clear and solid."
Tanner Blair
Tanner Blair
5 2 months ago
"Great car"
John Guevara
John Guevara
5 2 months ago
"Excellent service"
Bj Virtue
Bj Virtue
5 2 months ago
"Booking was very easy, excited to cruise around on our holiday"
vasilis ligdas
vasilis ligdas
5 3 months ago
"Great prices and customer service"
Michael Williamson
Michael Williamson
5 3 months ago
"Very easy great price"
Mario Mejia
Mario Mejia
5 3 months ago
"An excellent experience, 100% recommended"
micah sioson
micah sioson
5 3 months ago
"The manager Kent is amazing at this location. Process time was fast, and he even pulled the car around for my grandma."
Keith Semple
Keith Semple
5 3 months ago
"Wow! My first booking with Hola didn’t just meet expectations — they absolutely exceeded them in every possible way. So much so, that I made another rental booking immediately. I’m not usually someone who takes the time to write reviews, but this experience was so exceptional that I felt compelled to share it. At first, I thought I had secured a great price — but when I carefully reviewed the list of inclusions, I was genuinely blown away. In fact, it almost seemed too good to be true. I found myself double- and triple-checking my bookings, convinced there must have been some sort of system error. But no — everything was exactly as promised, and more - with NO extra cost. What truly stood out was the reaction from others. When I shared the pricing and inclusions with the Avis desk at the airport, hotel staff, as well as family and friends, they were equally astonished. Several even asked for your details on the spot — which says everything about the incredible value and service you provide. One thing worthy of note. Avis offered upgrades which I refused on the grounds that it might change the underlying agreement and result in added costs - be careful of adding extras at the point of collection. Regardless, the vehicles reserved were excellent. You have now become my absolute first choice — my go-to destination for rentals without hesitation. Experiences like this are rare, and you’ve set a new benchmark for excellence. Please keep up the outstanding work — you’ve gained a loyal customer for life."
Carla Ocampo
Carla Ocampo
5 3 months ago
"Company with very good prices. Easy and quick booking process."
Annanii Garcia
Annanii Garcia
5 3 months ago
"The rental process was very simple. We got Hertz; the pickup is on Sunday, let's see how it is. It has very good reviews."
Shreya Bollineni
Shreya Bollineni
5 3 months ago
"It was seamless and I’m yet to see how it goes when I present my hola booking at the airport."
s rajora
s rajora
5 3 months ago
"Easy booking easy handling and self explanatory app"
Asher Wagner
Asher Wagner
5 3 months ago
"It was an excellent experience to rent a car via HOLA the service was super."
Valérie
Valérie
5 3 months ago
"Competitive rates and guarantees. A reliable and responsive company."
mindaugas liumpa
mindaugas liumpa
5 3 months ago
"Easy to book"
RICCARDO CARAMASCHI
RICCARDO CARAMASCHI
5 3 months ago
"Great deals and easy booking! Highly recommended"
Lynne Mathias
Lynne Mathias
5 3 months ago
"Booking online was a streamline process, competitive prices and good choice of vehicles"
Tif Shukla
Tif Shukla
5 3 months ago
"Very easy and straight forward"
Harri Hakovirta
Harri Hakovirta
5 3 months ago
"Booking is very easy😊"
Tomáš Kreitl
Tomáš Kreitl
5 3 months ago
"We had a great experience renting a car here. The whole process was quick, smooth, and very efficient. The staff was professional and helpful, and the quality of the service exceeded our expectations. Everything was handled promptly, which made our trip much more comfortable. We would definitely recommend this service and use it again in the future."
Neil Flavin
Neil Flavin
5 3 months ago
"Quick hassle free booking with Hola. Always a pleasure 👍"
Jenny Phillips
Jenny Phillips
5 4 months ago
"Booking with Hola was easy and they offered more cars and variety and cheaper compared to other rental car sites."
SERGIO BIAGETTI
SERGIO BIAGETTI
5 4 months ago
"The WhatsApp service is excellent and personalized. When you arrive at the rental agency, they try to sell you a bunch of extras that are already included, but when you show them you booked through Hola, they don't offer anything else; they just give you the vehicle and you don't pay anything. Renting a car through them is a guarantee."
Erik Carle
Erik Carle
5 4 months ago
"Hola Car Rentals company is best car rental company, and website is great."
Sant Ub
Sant Ub
5 4 months ago
"Very easy to use, good deal can be obtained!!!"
Kiran Sedoo
Kiran Sedoo
5 4 months ago
"Excellent prices and value for money. Top notch customer service and response time."
Hesham Mohamed
Hesham Mohamed
5 4 months ago
"All done smoothly"
Michael Parrish
Michael Parrish
5 4 months ago
"The selection of cars and location was great. Prices very reasonable, especially considering that insurance was included (a huge part of rental expenses if you don't have US car insurance). I liked that it was easy to use different pick-up and drop-off points."
Oguzhan Cengiz
Oguzhan Cengiz
5 4 months ago
"Absolutely the best price."
Esther Ng
Esther Ng
5 4 months ago
"Hops makes everything easy and convenient. I like the free travel insurance given too."
Nathaniel Rosen
Nathaniel Rosen
5 4 months ago
"Quick, clear and easy to understand."
Joseph
Joseph
5 4 months ago
"Booking went smoothly"
Brigitte Willems-Haman
Brigitte Willems-Haman
5 4 months ago
"Arranged so quickly and easily, top service..!!!"
Richard Gardiner
Richard Gardiner
5 4 months ago
"booking process good, seems to have lots of inclusions"
Phillip Moody
Phillip Moody
5 4 months ago
"Very easy process and added extras were well appreciated"
Tedesco Pablo Nicolas
Tedesco Pablo Nicolas
5 4 months ago
"Personalized attention via WhatsApp, prices better than the car rental companies themselves."
David Garciarena
David Garciarena
5 4 months ago
"Easy to rent, best prices"
Jose J Rivera Indio Joe
Jose J Rivera Indio Joe
5 4 months ago
"Easy and convenient, plus low prices"
denis dadoun
denis dadoun
5 4 months ago
"Very good. Easy."
Shaunte Meyers
Shaunte Meyers
5 4 months ago
"Very easy and accommodating"
ju
ju
5 4 months ago
"Unbeatable price and very easy to book. Clear information."
Sonia Walls
Sonia Walls
5 4 months ago
"Very easy to book and competitive prices."
sara l.
sara l.
5 4 months ago
"Super smooth experience with booking and afterwards! I had to make a smaller adjustment to the booking which was swiftly resolved by Simon via whatsapp."
Samantha de León
Samantha de León
5 4 months ago
"Accessing and booking vehicles is very easy; we'll just have to see how everything goes with the booking, but so far, so good :)"
Alexandra Robertson
Alexandra Robertson
5 4 months ago
"Found this site, all very straightforward and great price. Will let you know how it goes when I come back from Calgary, CA. Thank you"
Judy Winkin
Judy Winkin
5 4 months ago
"Easy and good deal"
Patrick Brophy
Patrick Brophy
5 4 months ago
"So far so good"
Nacho Zarco
Nacho Zarco
5 4 months ago
"Everything is very intuitive and easy when managing reservations. The only thing is that it doesn't work with Hotmail emails."
Cristian Barbero
Cristian Barbero
5 4 months ago
"The website format and information are very clear and accessible, with many options. I've checked several websites, and the price with all the coverage is excellent."
amadeo aguilar
amadeo aguilar
5 4 months ago
"EASY AND FAST."
mrbstube
mrbstube
5 4 months ago
"Use easy to use and a great range of cars... Fingers crossed for the experience on arrival being as good as experience online"
Theo Pieters
Theo Pieters
5 4 months ago
"Best ever service I've experienced ! Well done !!!"
Roman “Xriuk” Hudylko
Roman “Xriuk” Hudylko
5 4 months ago
"The website is simple but essential, and most importantly, it works. They send you a voucher from the rental company."
Robert Agati
Robert Agati
5 4 months ago
"So quick so simple and unbelievably inexpensive. Wish I’d known about Hola sooner!!"
Darren Storey
Darren Storey
5 4 months ago
"Very easy to book etc, made it all so much better"
Cristian Francisco Pastore
Cristian Francisco Pastore
5 4 months ago
"Highly recommended, practical and straightforward. I will definitely use HOLA CAR RENTALS again."
Artie Divin
Artie Divin
5 4 months ago
"Very easy to book and very cheap"
teyo castro
teyo castro
5 4 months ago
"Everything was very quick and clear."
Ole Alnes
Ole Alnes
5 4 months ago
"It was easy to book and clear information about what was included in the price. Good prices and informative chat service."
Rania Yaqout
Rania Yaqout
5 4 months ago
"Excellent experience"
Ara Bermúdez
Ara Bermúdez
5 5 months ago
"Making my reservation on the website was super easy, and I received my confirmation immediately. The site is very user-friendly and even cheaper than the official website of the dealership where my car will be delivered."
K_Cantona95
K_Cantona95
5 5 months ago
"Excellent value for money!"
JOSE LUIS MORA
JOSE LUIS MORA
5 5 months ago
"Excellent process, very easy"
Emily Edwards
Emily Edwards
5 5 months ago
"Awesome service"
Hong-Anh Ha
Hong-Anh Ha
5 5 months ago
"Looks good to me eith the inclusive rate. I hope I don’t get any unexpected additional costs upon pick up!"
amarthi rivera
amarthi rivera
5 5 months ago
"👌 EXCELLENT"
Jean-Francois WILMOTTE
Jean-Francois WILMOTTE
5 5 months ago
"Perfect, no problems at all and a very attractive price."
Mike Purkins
Mike Purkins
5 5 months ago
"So easy to book and a great price"
HaYoung Son
HaYoung Son
5 5 months ago
"Good price I like that they have all the insurance and additional driver included"
Wheeling and dealing Uk
Wheeling and dealing Uk
5 5 months ago
"Cheap and easy to use covers all insurances etc seems to have been made easy"
차Mihye
차Mihye
5 5 months ago
"As a Korean, I used the app to rent a car in California. The Dollar Rent-a-Car employee at the San Francisco branch was rude and insisted I purchase additional insurance ($25 per day) because the insurance I purchased through the Hola app was inadequate. However, Hola insisted that the full coverage policy applied and helped me cancel the additional insurance I had purchased at the Dollar Rent-a-Car location. I'm satisfied with Hola's customer service, but I think the Dollar Rent-a-Car employee's practice of selling additional insurance needs to be addressed."
Nadav
Nadav
5 5 months ago
"Easy to use, great prices, all inclusive"
Daniel Garcia
Daniel Garcia
5 5 months ago
"Good car and price"
Oliver Streatfeild
Oliver Streatfeild
5 5 months ago
"Quick an easy booking option with the best prices, even better than booking direct. Plus you get add extras included - win / win situation."
Damien DE SOUSA
Damien DE SOUSA
5 5 months ago
"Easy and fast booking process"
Alejandro Arenal
Alejandro Arenal
5 5 months ago
"Hola is amazing, has everything you need. Thanks"
constanza cecchi
constanza cecchi
5 5 months ago
"The app is great and reliable. Although they try to add extra insurance when you arrive to pick up the car, you just have to insist and say no. Otherwise, everything is fine."
Holger Pfarr
Holger Pfarr
5 5 months ago
"By far cheaper than all rental car offers."
Natalia Vazquez Sotelo
Natalia Vazquez Sotelo
5 5 months ago
"I highly recommend Hola Car for their excellent service and great price. We arrived many hours late and were worried, but they answered all my questions immediately, even though it was a Sunday. Thank you so much for your help!"
Chris Burnham
Chris Burnham
5 5 months ago
"great prices easy to book definitely use again"
Sharon Radford
Sharon Radford
5 5 months ago
"Quick and easy"
Steve Hornby
Steve Hornby
5 6 months ago
"Very easy to book Very easy to pay And the best deal I could find by quite a long way Added price of mind was the 4.8 stars on trust pilot with 3000+ ratings"
Bill Harshbarger
Bill Harshbarger
5 7 months ago
"I really liked the reservation screen for pickup times...side by side let's you easy match pick-up drop off. The vehicles were the best price (discounted prices for European travelers in the US at thus writing), otherwise rental car prices are rather high these days. Insurance is about peace of mind. Hola is over the top covering many of those extras the agent wants you to buy. And toll coverage up to 5%. Super. Without human attendants anymore, it's complicated in the Bay Area and particularly expensive in Miami (!) Auto companies see it as an opportunity to sell you lots of Toll coverage. Finally, what I did not notice was, "not knowing what I was renting" which is often noticed just before you press 'book'. The question did not enter my mind, that's a good thing. Their AI agent, perfectly better. Very good advice. And I did have the need to cancel and rebook. With the app, effective and bug free. One refund was credited in a hour. Another may take a few days, but will post. Also the app will display prices in the currency you select. Looking forward to booking with Hola again"
Dwight Thompson
Dwight Thompson
5 7 months ago
"The experience was excellent, fast and easy with the least effort required to chose a car. From past experience the counter experience was favourable at Budget Miami Airport with no issues. This was the first time an agent at a rental desk did not try to sell me additional insurance or toll pass. My only concerns for this booking was the price gap was too high for standard cars compared to the basic cars."
Jason Bishop
Jason Bishop
5 8 months ago
"Excellent all round . Great price , great service and the insurance cover etc ticks every box . Customer service for a few odd questions were great and very quick response on what’s app . Highly recommended and will definitely use Hola again .. Thankyou. Ps … Car was great too 👌🏼👌🏼"
תמיר מורוביץ
תמיר מורוביץ
5 9 months ago
"This is not the first time we’ve rented cars through Hola, and each time we’re absolutely satisfied! Their service is excellent — always available, providing immediate responses, quickly solving any issues with kindness, and handling everything directly with the rental companies when needed. Even when a refund was required, they took care of it fully without any hassle. The personal, reliable, and professional approach makes all the difference. A fantastic experience every time, and I’ll definitely keep renting through them and highly recommend them to everyone"
mandy hughes
mandy hughes
5 10 months ago
"Unfortunately I had to cancel my booking with Hola Car Rentals for personal reasons. I was assisted by the Sales Manager Karen to do this. After completing the cancellation efficiently and promptly she went above and beyond to help me with several additional questions I had. Based on my experience I would highly recommend Hola Car Rentals Customer service and would definitely use them again. Their rental prices were very competitive too."
carl buckley (BMW R Nine T Scrambler)
carl buckley (BMW R Nine T Scrambler)
5 10 months ago
"Searching for two weeks car hire in Florida. Hola were very competitive against the group I wanted to book, the website was easy to use and confirmation received immediately"

About renting a car with Avis in Dulles

Avis operates at Dulles International Airport (IAD) around the clock, seven days a week, with the counter located at a dedicated rental facility on Autopilot Drive — reached by a courtesy shuttle that departs curbside from baggage claim. Budget extra time after landing: Dulles uses an internal people mover to connect remote gates to the main terminal, and the full journey from deplaning to the Avis shuttle can run an hour or more if you have checked luggage. The shuttle ride itself takes roughly five minutes. Northern Virginia and the Washington D.C. corridor run on E-ZPass, an electronic toll system covering 19 states — most roads in the area are cashless with no option to pay at the booth. Avis vehicles carry an e-Toll transponder; if you use a toll road without pre-selecting a package, you are automatically enrolled and charged the actual toll plus a US$6.95 convenience fee per day tolls are incurred, up to US$34.95 per rental. The unlimited toll package runs US$10.99–25.99 per day and covers all toll costs. Note that toll charges can appear on your credit card statement four to eight weeks after the rental ends. Avis requires a credit card in the primary driver's name at pickup; the deposit hold is typically US$200 for rentals under four days and US$300 above that threshold. If your license uses a non-Latin script, bring an International Driving Permit.

Best Car Rental Deals

4.5/ 5
Kia Soul

Kia Soul | Automatic

SMALL

or Small similar

5 3 Automatic
From / day
4.5/ 5
Toyota Corolla

Toyota Corolla | Automatic

SEDAN

or Sedan similar

5 3 Automatic
From / day
4.5/ 5
Chrysler Pacifica 7 Passengers

Chrysler Pacifica 7 Passengers | Automatic

MINIVAN

or Minivan similar

7 4 Automatic
From / day
4.5/ 5
Mazda CX 50

Mazda CX 50 | Automatic

SUV

or SUV similar

5 2 Automatic
From / day

Frequently Asked Questions

What does my Hola Car Rentals booking with Avis in Dulles include that other companies don't offer?

Hola Car Rentals is the only premium partner of the top car rental brands operating in Dulles, including Avis, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

  • Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
  • Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your rental period
  • Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
  • No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected Avis rental experience and peace of mind throughout your trip in Dulles.

Will I face unexpected charges at the Avis counter in Dulles when I book through Hola Car Rentals?

No. With Hola Car Rentals, all costs and charges for your Avis booking in Dulles are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the Avis counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the Avis counter in Dulles charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with Avis to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

  • Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
  • Usage-based charges (tolls, fuel shortfall, traffic fines)
How do I get from the Dulles Airport terminal to the Avis rental car counter?

The Avis counter at Dulles is not inside the main terminal. After collecting your baggage, exit down the ramp to Doors 2 or 4 and board the Avis shuttle at curbside 2D. Look for the Avis logo on the bus, as some shuttles at Dulles are shared between brands.

The shuttle runs continuously and takes only a few minutes to reach the Avis facility at 23330 Autopilot Drive, Dulles, VA 20166. From arrival gate to driving away, allow up to one hour to account for baggage claim, the walk to curbside 2D, the shuttle ride, and counter processing.

If you are arriving at a remote gate, you must first take the Dulles people mover to the main terminal before heading to the shuttle stop. The Avis counter at Dulles is open 24 hours a day, seven days a week, so late-night or early-morning arrivals are fully accommodated.

What are the Avis counter hours at Dulles Airport?

The Avis counter at Dulles International Airport (IAD) is open 24 hours a day, every day of the week, including holidays. This means you can pick up or return your vehicle at any time, regardless of when your flight lands or departs.

For after-hours returns at Dulles, the Avis facility on Autopilot Drive remains accessible. Lock the vehicle, remove all personal belongings, and place the keys in the key drop box located in the return area. Keep a photo of the odometer and fuel gauge before dropping the keys.

Even though the Avis counter at Dulles never closes, allow extra time during peak travel periods, as shuttle frequency and counter queues can vary. Reviewing your booking confirmation before arrival will confirm any location-specific instructions that may apply to your reservation.

What documents do I need to pick up my Avis rental car at Dulles?

To collect your Avis rental at Dulles, you must present the following physical documents at the counter:

  • A valid, original driver's license in the main driver's name
  • A major credit card with the driver's name printed on the card (prepaid and virtual cards are not accepted for the security hold)
  • A passport or valid government photo ID
  • Your booking confirmation
  • Round-trip flight or cruise tickets if you are visiting from abroad

If your driver's license is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is required alongside your original license. The IDP is a translation only and cannot be used without the original.

All documents presented at the Avis counter at Dulles must be physical originals. Digital copies shown on a phone or tablet are not accepted. Name mismatches between your license, passport, and credit card are a common reason for delays at pickup, so verify all names match before you travel.

Does Hola Car Rentals offer toll cashback for Avis rentals at Dulles?

Yes, all Hola Car Rentals bookings include Tolls Cashback, which applies directly to Avis rentals at Dulles where toll roads are common.

The Dulles area sits at the edge of a heavily tolled corridor. Routes such as the Dulles Toll Road and Greenway (used to reach or leave IAD) cost roughly US$5.75 to US$6.25 one way. The 495 Express Lanes on the Virginia side of the Capital Beltway use dynamic pricing that can reach US$20 per segment during peak hours. All of these roads use cashless, all-electronic tolling, so charges are billed through your Avis toll program or by plate-based billing after the rental.

With Tolls Cashback, you can recover up to 5% of your total Hola Car Rentals booking value for tolls paid during your Dulles rental. To claim:

  • Email [email protected] within 30 days of returning the vehicle
  • Include your Hola Car Rentals confirmation, the signed Avis rental agreement, and a toll receipt or statement showing charges paid

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions are not accepted.

How do tolls work for Avis rental cars at Dulles Airport?

Toll roads near Dulles are fully cashless. There are no cash booths on the Dulles Toll Road, the Dulles Greenway, or the 495 Express Lanes. Cameras photograph license plates and charges are billed electronically, either through a transponder or plate-based billing.

When you pick up your Avis vehicle at Dulles, you have two main options:

  • Unlimited toll package: a flat daily rate (approximately US$11 to US$25 per day, charged every rental day) that covers tolls on eligible roads without per-toll billing
  • Pay-per-use: Avis automatically enrolls you if you drive a toll road without opting in, charging a daily convenience fee of roughly US$4.95 to US$5.35 per usage day plus the actual toll at the video rate, which is typically 25% to 100% higher than the E-ZPass discounted rate

If you drive through a toll without enrolling in any program, Avis will still bill you via plate-based billing, and unpaid tolls can generate additional administrative fees of US$15 to US$30 per instance.

Common toll costs from Dulles include US$5.75 to US$6.25 one way on the Dulles Toll Road and Greenway, and US$4 to US$20 dynamically on the 495 Express Lanes. Review the Avis rental agreement at the Dulles counter before signing to understand which program applies to your vehicle.

How much is the security deposit for an Avis rental at Dulles?

When you pick up your Avis vehicle at Dulles, a temporary authorization hold is placed on your credit card. For standard vehicles in the United States, this hold is typically around US$300 to US$400, though the exact amount at the Dulles Avis counter can be higher depending on the vehicle class, rental length, and Avis-specific policies.

Avis at Dulles applies stricter hold amounts than some other brands. For credit card rentals, the hold is the estimated charges plus US$200 or more. If you are using a debit card, the hold is the estimated charges plus US$250 after any prepaid amount, and funds will be unavailable for the duration of the rental.

Important points to keep in mind:

  • Only a physical, major credit card with the driver's name printed on the card is accepted for the hold
  • Prepaid charge cards and virtual cards are not accepted at the Dulles Avis counter
  • After you return the vehicle, the hold is released, but your bank may take up to 15 business days to reflect the release
  • Bring a backup credit card in case your primary card is declined

Hola Car Rentals cannot determine the exact hold amount in advance, as final deposit rules are set by the Avis desk at Dulles.

Can drivers under 25 rent a car from Avis at Dulles?

Yes, Avis at Dulles rents to drivers aged 21 to 24, but a young-renter surcharge applies automatically and certain vehicle classes are restricted.

Drivers aged 21 to 24 at the Dulles Avis counter are not permitted to rent the following categories:

  • Luxury and premium vehicles
  • Full-size SUVs and premium SUVs
  • Minivans and 12-passenger vans
  • Specialty and convertible vehicles

Eligible classes for under-25 drivers at Dulles typically include economy, compact, medium sedan, standard sedan, compact SUV, and medium SUV. The underage surcharge is a daily fee added automatically at the counter and is separate from the base rental rate.

One exception applies: if you are a traveler from Latin America or the Caribbean aged 21 to 24 and your Hola Car Rentals confirmation explicitly states that the underage fee is waived, you may avoid this surcharge on eligible Avis rates at Dulles. You must present a passport or government ID proving your nationality or residency at the Dulles counter. This waiver applies to the main driver only and does not extend to additional drivers aged 21 to 24.

Is travel assistance included with my Avis booking at Dulles?

Yes, most Hola Car Rentals bookings include travel assistance through Terrawind Global Protection, and this benefit applies to Avis rentals at Dulles for eligible travelers.

If you experience a medical emergency, a legal issue after an accident on the Dulles Toll Road or the Capital Beltway, or your airline loses your baggage on arrival at Dulles International Airport, this coverage can help. Core benefits typically include:

  • Medical coverage for up to 5 passengers
  • Legal assistance in the event of an accident
  • Compensation for baggage lost by the airline
  • Flight cancellation insurance

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to residents of the United States or Canada. If you are a US or Canadian resident picking up your Avis vehicle at Dulles, this coverage is not available to you. Check your booking confirmation for the exact terms and limits that apply to your reservation.

What is the fuel policy for Avis rentals at Dulles Airport?

Avis rentals at Dulles follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

To avoid extra fees on your Dulles Avis rental:

  • Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the rental agreement
  • Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Autopilot Drive facility
  • Refuel within approximately 10 miles of the Dulles return location before dropping off the vehicle
  • Keep the fuel receipt showing the date, time, and station address

If you return the Avis vehicle at Dulles with less fuel than recorded at pickup, you may be charged for the shortfall at the partner's refueling rate, which is typically higher than retail pump prices, plus a refueling service fee. For after-hours returns at Dulles, leave the fuel receipt in the key envelope and keep a photo of the full gauge as evidence.

Some Avis locations offer an optional prepaid fuel plan at the counter. If you accept it, the Full-to-Full policy is replaced and any unused fuel is generally non-refundable.

Do I need an International Driving Permit to rent from Avis at Dulles?

An International Driving Permit (IDP) is not always mandatory for renting from Avis at Dulles, but it is strongly recommended in certain situations.

If your driver's license uses a non-Latin alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an IDP is required alongside your original license at the Dulles Avis counter. Without it, Avis may refuse to complete the rental.

If your license is in English or uses the Latin alphabet, you can generally rent at Dulles without an IDP. However, carrying one is still advisable as a precaution, particularly if your license is not in English.

Key rules to remember:

  • The IDP is a translation document only and cannot be used without your original license
  • IDPs must be obtained in your home country before traveling. US-based organizations such as AAA do not issue IDPs to non-US license holders
  • All documents presented at the Dulles Avis counter must be physical originals. Digital copies are not accepted
  • Mexico-issued licenses require a passport or travel visa as secondary ID at Dulles

Check your booking confirmation and the Avis rental agreement at Dulles for the specific requirements that apply to your license origin.

Can I add an additional driver to my Avis reservation at Dulles?

Yes, you can add an additional driver to your Avis rental at Dulles, either as an included benefit or for a fee paid at the counter, depending on your rate.

Check your Hola Car Rentals confirmation first. If it states "Additional driver free of charge," the first extra driver is included at no cost. If not included, Avis at Dulles charges US$13 per rental day plus taxes, with a maximum cap of US$65 plus taxes for the additional driver.

Requirements for adding a driver at the Dulles Avis counter:

  • The additional driver must be present at pickup with a valid physical driver's license
  • They must meet the minimum age requirements. For Avis at Dulles, additional drivers must generally be at least 25 years old
  • Both the main driver and the additional driver must sign the rental agreement
  • If the additional driver's license uses a non-Latin alphabet, an IDP is also required

Only drivers listed on the Avis rental agreement at Dulles are covered by protections such as CDW/LDW and liability coverage. Anyone who drives the vehicle without being named on the contract may void those protections entirely.

What insurance options are available for my Avis rental at Dulles?

When picking up your Avis vehicle at Dulles, you will typically encounter two main types of coverage to consider:

  • Collision Damage Waiver or Loss Damage Waiver (CDW/LDW): reduces your financial liability for damage to the Avis rental car itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation shows zero excess. CDW/LDW does not cover damage you cause to other vehicles or people
  • Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Avis vehicle at Dulles or on surrounding roads such as the Dulles Toll Road or Capital Beltway. Virginia does not mandate a specific minimum liability inclusion for all rental situations, so confirming this coverage is in place is important

Check your Hola Car Rentals confirmation before arriving at the Dulles Avis counter. Your rate details will show which protections are already included and whether a deductible applies. If CDW/LDW is listed, you are covered for damage to the vehicle up to the stated limits.

At the Dulles counter, Avis may offer additional optional products such as personal accident insurance or personal effects coverage. These are separate from CDW/LDW and LIS and are not required unless you want the extra protection.

What happens if I return my Avis car late at Dulles?

Avis at Dulles applies a grace period of 29 minutes after your scheduled return time. If you return the vehicle within that window, no late fee is charged. After 29 minutes, a partial-day fee applies, and after 90 minutes, a full additional day may be billed.

To avoid late return charges on your Dulles Avis rental:

  • Factor in the shuttle ride from the Autopilot Drive facility back to the terminal, which adds time to your departure schedule
  • Refuel near the Dulles return location before heading to the facility, as stopping for fuel after the grace period starts counts against your time
  • If you know you will be late, contact Avis directly using the number on your rental agreement to discuss options before the grace period expires

Returning the Avis vehicle earlier than agreed at Dulles does not automatically generate a refund. Early returns may trigger repricing of the original rate, which in some cases can result in a higher per-day cost. Review your booking confirmation for the specific terms that apply to your reservation before making any changes to your return time at Dulles.

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