Avis Car Hire
in St. Louis

Hola Car Rentals is the only premium partner of the top car hire brands operating in St. Louis, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in St. Louis.

No. With Hola Car Rentals, all costs and charges for your booking in St. Louis are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in St. Louis charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

When you land at St. Louis Lambert International Airport (STL), the Avis hire facility is located off-airport at 10482 Natural Bridge Rd, approximately 1 to 1.5 miles from the terminals. You do not walk to the counter directly.

• After collecting your baggage, exit to the courtesy bus pickup area. For most terminals, look for Door MT17 and board the Avis shuttle bus.
• If you arrive via the East Terminal (Southwest Airlines), use the phone board inside the terminal to call for pickup instead of waiting at Door MT17.
• The shuttle ride to the Avis facility takes a few minutes. Allow 20 to 45 minutes from baggage claim to driving away, depending on wait times and counter volume.
• The Avis counter at St. Louis Lambert is open 24 hours a day, every day, so late-night or early-morning arrivals are fully covered.

Avis Preferred members can proceed directly to their assigned vehicle without waiting at the counter, which can save significant time during busy periods at St. Louis.

Avis operates several city-centre locations in St. Louis beyond the airport, each with its own address and hours.

• Westin Hotel, 811 Spruce St, St. Louis, MO 63102 (near Union Station): walk-up counter, typically open Monday to Friday 7:00 AM to 6:00 PM, Saturday 8:00 AM to 1:00 PM, Sunday 9:00 AM to 1:00 PM.
• Olive St location, 2925 Olive St, St. Louis, MO 63103: similar weekday hours, closing around 5:30 PM on Fridays; Saturday and Sunday hours are limited.
• Live! by Loews St. Louis at 799 Clark Ave (Ballpark Village): available to hotel guests; vehicles are sourced from the nearby 811 Spruce St facility.

Unlike the Avis airport counter in St. Louis, these downtown locations do not operate 24 hours. After-hours key drop is available at some sites, but you remain responsible for the vehicle until the next business day check-in. If you plan an early morning or late evening pickup, the St. Louis Lambert Airport Avis counter is the more reliable option.

Missouri has very few toll roads, and the St. Louis metro area itself has no electronic toll system, no E-ZPass network, and no congestion or emissions charges of any kind.

The only toll facility in Missouri is the Lake of the Ozarks Community Bridge on State Highway MM, which is roughly a two-hour drive southwest of St. Louis. If your Avis hire itinerary takes you there, note that this bridge accepts cash only. No transponder or cashless payment option works at this booth. Typical rates for a standard two-axle passenger car are US$3.00 during summer months (May through September) and US$2.00 at other times.

Because St. Louis itself has no cashless toll roads, the electronic toll device that Avis may install in the vehicle will not be triggered by normal driving around the city. You will not incur toll programme fees simply by driving in the St. Louis area. If you do plan to drive to the Lake of the Ozarks, carry cash for the booth.

Yes, all bookings made through Hola Car Rentals include Tolls Cashback, and it applies to your Avis hire in St. Louis even though the city itself has no toll roads.

If your St. Louis trip takes you to areas with tolls, such as the Lake of the Ozarks Community Bridge in Missouri or into neighbouring Illinois where cashless tolls operate, you can claim back up to 5% of your total Hola Car Rentals booking value for tolls paid during the hire period.

• Pay tolls normally during your Avis hire (cash at the Missouri bridge booth, or via the hire vehicle's toll device in Illinois).
• After returning the vehicle, email [email protected] within 30 days.
• Include your Hola Car Rentals reservation confirmation, the Avis hire agreement signed at the St. Louis counter, and a receipt or statement showing the toll charges.
• Refunds are processed to your original payment method within 7 to 10 business days after approval.

The cap is 5% of your booking total. For example, if your Avis St. Louis booking totals US$400, the maximum cashback is US$20.

To collect your Avis vehicle in St. Louis, whether at Lambert Airport or a downtown location, you must bring the following physical documents. Digital copies are not accepted at the counter.

• Valid driver’s licence (original, unexpired, physical card) in the main driver’s name.
• If your licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For other non-English licences, an IDP is strongly recommended.
• A major credit card physically printed with the main driver’s name, with sufficient available credit for the security deposit hold (typically US$300 to US$400 for standard vehicles at U.S. Avis locations).
• Passport or valid government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets if you are visiting St. Louis from abroad.

The IDP must always be carried alongside your original licence; it is a translation only and is not accepted as a standalone document. Obtain your IDP in your home country before travelling, as U.S. issuers such as AAA do not issue IDPs to non-U.S. licence holders.

Yes, a physical major credit card in the main driver’s name is required at every Avis location in St. Louis, including Lambert Airport and all downtown counters.

At pickup, Avis will place a temporary authorisation hold on your card. For standard vehicles at U.S. locations, this is typically US$300 to US$400. The hold reduces your available credit until your bank releases it after the hire ends, which can take up to 15 business days depending on your card issuer.

• The card must be physical. Digital wallets, virtual card numbers, and single-use cards are not accepted.
• The name printed on the card must match the main driver’s name on the hire agreement.
• Debit cards and prepaid cards are not accepted for the deposit, even if you prepaid your booking online.
• Bring a backup credit card in your name in case your primary card is declined.
• If your card is issued by a non-U.S. bank, notify your bank before travel to prevent fraud blocks on the in-person Avis authorisation in St. Louis.

Even if you prepaid your Avis St. Louis booking in full, the deposit hold is still required at the counter and is separate from your hire payment.

St. Louis has several highway configurations that regularly catch first-time drivers out, and knowing about them before you pick up your Avis hire can save real frustration.

• I-70 express lanes into downtown run one way inbound only for roughly 5 to 6 miles west of downtown towards the Stan Musial Bridge. They were originally designed to reverse direction but are now permanently blocked outbound with jersey barriers. Do not expect to use them to exit the city.
• I-64 and I-55 split into parallel two-lane roadways near the Poplar Street area to pass under a low railway bridge. The lanes rejoin afterwards, but the split surprises drivers expecting a standard merge. After a 2014 realignment, the old I-70 riverfront path was renumbered as I-44, so signage may not match older maps or GPS routes.
• I-270 on the north side of St. Louis carries very heavy traffic and is subject to ongoing construction, with complex interchange configurations more typical of dense urban centres.

When returning your Avis vehicle to the St. Louis Lambert Airport facility at 10482 Natural Bridge Rd, use current GPS navigation rather than relying on memory or older printed directions, as signage splits can redirect you unexpectedly. Missouri has no congestion charges or emission zones, so there are no additional fees tied to these routes.

Yes, most bookings made through Hola Car Rentals include Travel Assistance provided by Terrawind Global Protection, and this benefit applies to your Avis hire in St. Louis.

This coverage is particularly relevant in St. Louis given the city’s complex highway interchanges and the possibility of driving into more remote areas of Missouri. Core benefits typically include:

• Travel insurance with medical cover for up to 5 passengers.
• Legal assistance in the event of a road accident.
• Compensation for baggage lost by the airline.
• Flight cancellation insurance.

To reach assistance 24 hours a day, call +1 888 980 9992 (toll-free) or contact WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important: this benefit does not apply to customers who are residents of the United States or Canada. It is designed for travellers visiting St. Louis from other countries. It also does not cover damage to the Avis hire vehicle itself (that is handled by CDW/LDW) or third-party liability (covered by LIS/ALI/SLI).

Yes, you can add an additional driver to your Avis hire in St. Louis, but the extra driver must be physically present at the counter at pickup with their own valid driver’s licence.

Whether the fee is included or charged at the counter depends on your rate:

• If your booking confirmation shows "Additional driver free of charge," the first extra driver is covered at no cost.
• If not included, Avis charges US$13 per hire day plus taxes, with a maximum cap of US$65 plus taxes for the hire period.
• For Avis locations in St. Louis, additional drivers must generally be at least 25 years old. Drivers aged 21 to 24 may be subject to a young-driver surcharge or may not be accepted as additional drivers.

Both the main driver and the additional driver must sign the hire agreement at the St. Louis Avis counter. Any driver who is not listed on the agreement is not covered by the hire protections, including CDW/LDW. If you need to add a driver after pickup, visit an Avis branch to update the contract.

Yes, Avis in St. Louis applies a young-driver surcharge to renters aged 21 to 24. Missouri does not have a state law requiring hires to drivers under 25, so the standard Avis policy applies: the minimum age to hire is 21, and drivers under 25 pay a daily underage fee at the counter.

A few important points for younger renters at St. Louis Avis locations:

• Vehicle class restrictions apply. Categories such as full-size, SUV, premium, luxury, minivan, and convertible are typically reserved for renters aged 25 and older. Economy, compact, and intermediate sedans are generally available.
• If you are from Latin America or the Caribbean and your Hola Car Rentals confirmation explicitly states that the underage fee is waived, Avis in St. Louis will honour that exception for the main driver only, on eligible vehicle categories.
• Additional drivers aged 21 to 24 are generally not accepted at Avis locations, regardless of the main driver’s age.

Always check your booking confirmation before arriving at the St. Louis Avis counter to confirm whether the underage fee applies to your specific rate and vehicle class.

Avis uses a Full-to-Full fuel policy at St. Louis locations. You receive the vehicle with a full tank and must return it full to avoid charges.

• At pickup, confirm the fuel level with the Avis agent and make sure the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer.
• Before returning the vehicle to the Avis facility at 10482 Natural Bridge Rd (Lambert Airport) or a downtown St. Louis location, refuel within approximately 10 miles of the return point so the gauge does not drop below full before you arrive.
• Keep your final fuel receipt showing the station address, date, and time. This is your evidence if a fuel charge appears on your statement.
• If you return the vehicle below the recorded starting level, Avis will charge for the fuel shortfall at their refuelling rate, which is typically higher than pump prices, plus a service fee.

Some Avis counters in St. Louis may offer an optional prepaid fuel plan at pickup. If you accept it, the Full-to-Full rule is replaced and any unused fuel is generally non-refundable, so it is usually better value to refuel yourself before returning.

Yes, one-way hires are possible with Avis in St. Louis, but a drop-off fee may apply depending on your return location.

• Returning to a different Avis location within the St. Louis metro area (for example, from Lambert Airport to a downtown St. Louis counter) often carries no drop-off fee or a minimal one.
• Returning to a different city or state will typically trigger a one-way fee. The exact amount depends on the route, vehicle class, and season, and it is shown during the booking process under the "To pay at destination" section.
• Cross-border one-way hires (for example, picking up in St. Louis and returning in Canada) may be restricted or carry significantly higher fees. Always confirm cross-border rules on your Avis hire agreement.

The drop-off fee is not included in any rate plan and cannot be prepaid through Hola Car Rentals. It is charged by Avis at the St. Louis pickup counter or at the return location. Review your booking confirmation carefully before finalising a one-way itinerary, and note that changing the return location after booking may reprice the entire hire.

Returning your Avis hire at St. Louis Lambert Airport follows a straightforward process, but a few details are worth knowing in advance.

• Drive to the Avis return facility at 10482 Natural Bridge Rd, the same off-airport location where you picked up the vehicle. The facility is open 24 hours a day.
• Refuel before arriving. There is no Avis-operated fuel station at the return lot, so fill up at a petrol station near Natural Bridge Rd before pulling in. Keep your receipt.
• An Avis agent will inspect the vehicle and close the contract. Take a photo of the odometer and fuel gauge before handing over the keys.
• After the vehicle is checked in, a courtesy shuttle will take you back to the St. Louis Lambert terminal. Allow extra time if your flight departs soon, as shuttle frequency varies.
• The usual grace period for late returns is 30 minutes. Returning beyond that window may trigger additional hourly or daily charges from Avis.

For downtown St. Louis Avis locations such as Olive St or the Westin Hotel, after-hours key drop is available at some sites, but you remain financially responsible for the vehicle until Avis processes the return the next business day. Always confirm after-hours procedures directly with the St. Louis Avis location before your return.