Avis Car Hire
in Disney Orlando

Hola Car Rentals is the only premium partner of the top car hire brands operating at Disney Orlando, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip at Disney Orlando.

No. With Hola Car Rentals, all costs and charges for your booking at Disney Orlando are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter at Disney Orlando charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

Yes, Avis has counters at Orlando International Airport (MCO) serving Disney Orlando visitors, and they are open 24 hours a day.

After landing and collecting your baggage, follow the Ground Transportation signs to Level 1 of your terminal. Avis counters are located in Terminals A, B, and C inside the main terminal building. No shuttle is needed from the terminal to the counter.

Once you complete your hire agreement at the Avis counter, your vehicle is located in the attached garage. For Terminals A and B, the garage is on Level 2 and is a short walk from the counter. Avis Preferred members will find keys already inside the assigned vehicle, so they can proceed directly to the garage without waiting at the counter.

When returning your vehicle at the end of your Disney Orlando trip, return to the same terminal garage where you picked up. Returning to the wrong terminal means a 15-minute shuttle ride to correct it, so confirm your departure terminal before drop-off. After-hours returns are accepted; leave the keys in the vehicle and your receipt will be emailed.

Yes, Avis operates a counter near Disney Orlando at the Hilton Orlando Lake Buena Vista, located at 1751 Hotel Plaza Blvd, Lake Buena Vista, FL 32830, inside the hotel lobby.

This location is within walking distance of Disney Springs via a pedestrian overpass, making it convenient if you are staying at a Disney Orlando area hotel. Counter hours at this resort location are more limited than the airport, typically running Monday through Friday 8:00 AM to 6:00 PM, Saturday 8:00 AM to 4:00 PM, and Sunday 8:00 AM to 12:00 PM. After-hours pickups are not available at this location.

A free pickup shuttle is available from nearby hotels in the Disney Orlando area. If you are arriving from a Disney resort, you can use the Disney Springs bus stop and walk via the pedestrian overpass, or arrange hotel transport to the Hilton lobby counter.

Because counter hours are limited compared to the 24-hour Avis operation at MCO airport, plan your pickup time carefully. If your flight arrives late or you need a vehicle outside these hours, picking up at Orlando International Airport is the more reliable option for your Disney Orlando visit.

Almost all toll roads in the Disney Orlando area are fully cashless, meaning there are no coin booths. Your Avis hire vehicle comes equipped with an electronic toll device or a plate-based billing system that reads your licence plate automatically at each gantry.

Common toll roads you are likely to use around Disney Orlando include SR-528, SR-417, and SR-408. Estimated toll costs in the Orlando area run approximately US$5 to US$15 per day depending on your route.

At the Avis counter, you will be offered an unlimited toll package. In Florida, this typically costs approximately US$6.95 per day, capped at US$34.75 per month when tolls are incurred. If you decline the package and still drive through a toll, Avis will bill the toll amount plus administrative processing fees to your credit card after the hire ends. These charges can appear days or even weeks after you return the vehicle.

• Unlimited toll package: approximately US$6.95 per day (Avis, Florida)
• Pay-per-use: actual toll amount plus daily or per-transaction admin fees
• Toll charges may post to your card weeks after your Disney Orlando hire ends

You may also opt out and use your own Florida Toll Pass visitor transponder. If you do, inform the Avis agent at pickup so they can deactivate the vehicle's default device and prevent duplicate charges.

Yes, all bookings made through Hola Car Rentals, including Avis hires in the Disney Orlando area, include Tolls Cashback of up to 5% of your total booking value.

Given that toll roads like SR-528, SR-417, and SR-408 are common routes around Disney Orlando, this benefit can meaningfully offset your toll costs. Here is how it works:

• If your Hola Car Rentals booking total is US$400, the maximum cashback is US$20
• If you paid US$12 in tolls, you receive US$12 back
• If you paid US$30 in tolls, you receive US$20 (the 5% cap)

To claim your cashback after your Avis Disney Orlando hire, email [email protected] within 30 days of returning the vehicle. Include your Hola Car Rentals reservation confirmation, the signed Avis hire agreement, and a toll receipt or invoice showing the charges paid during your hire period. Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Late submissions received after 30 days are not accepted.

To pick up your Avis hire in the Disney Orlando area, you must bring the following physical documents. Digital copies are not accepted at the counter.

• Your original, unexpired driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the physical card, for the security deposit authorisation hold
• Your passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets (required for visitors from outside the United Kingdom)

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, such as Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in English or using a Roman alphabet, an IDP is recommended but not strictly required. The IDP is a translation only and cannot be used without your original licence.

Debit cards and prepaid cards are not accepted for the security deposit authorisation hold at the Avis counter. Even if you prepaid your Disney Orlando booking, you must present a physical major credit card at pickup. Bring a backup credit card in your name in case your primary card is declined.

When picking up your Avis vehicle in the Disney Orlando area, a temporary authorisation hold will be placed on your credit card at the counter. In the United States, this hold is typically around US$300 to US$400 for standard vehicle classes, though the exact amount varies by location, vehicle class, and season.

This hold is not a charge. It temporarily reduces your available credit until Avis releases it after you return the vehicle. Your bank or card issuer controls how quickly the hold disappears from your statement, and it can take up to 15 business days after drop-off.

• Only a physical major credit card in the main driver’s name is accepted for the hold
• Debit cards and prepaid cards are not accepted
• Premium or speciality vehicles may require a higher hold amount
• Bring a backup credit card in case your primary card is declined

If you are travelling internationally to Disney Orlando, notify your bank before your trip to enable in-person and international transactions. High-value authorisations can sometimes trigger fraud blocks. Hola Car Rentals cannot confirm the exact hold amount in advance, as final deposit rules are set by the Avis counter and local policy.

Yes, early pickup may be possible for your Avis hire in the Disney Orlando area, but it depends on the specific location and vehicle availability at that time.

At Orlando International Airport, the Avis counter operates 24 hours, so early pickup is more likely to be accommodated. At resort-area locations near Disney Orlando, such as the Hilton Lake Buena Vista counter, hours are limited. That location opens at 8:00 AM, so pickups before that time are not possible regardless of your reservation time.

Keep in mind that changing your pickup time may reprice your hire. If the new time falls into a different rate period, the total cost of your Avis booking could change. It is best to check availability and any pricing impact before adjusting your schedule.

If you arrive at the Disney Orlando area earlier than expected due to a flight change or other reason, contact the Avis location directly or reach out to Hola Car Rentals support to explore your options before heading to the counter.

Yes, drivers under 25 years old are subject to a young-driver surcharge when hiring an Avis vehicle in the Disney Orlando area. The minimum age to hire without a surcharge is 25.

Drivers aged 21 to 24 can hire with Avis at Disney Orlando but will pay a daily underage fee. For Avis, this fee is US$13 per hire day, with a maximum charge of US$65 plus applicable taxes. This fee is paid at the counter and is not included in your prepaid rate.

Drivers under 25 are also restricted from certain vehicle classes. Categories such as full-size SUVs, minivans, luxury, premium, and convertible vehicles are generally limited to renters aged 25 and older. Economy, compact, and intermediate vehicles are typically available to younger renters.

• Minimum age to hire at Disney Orlando with Avis: 21 years old
• Young-driver surcharge (ages 21 to 24): US$13 per day, capped at US$65 plus taxes
• Restricted classes for under-25 renters: full-size, SUV, luxury, premium, minivan, convertible

If you are from Latin America or the Caribbean and aged 21 to 24, check your Hola Car Rentals confirmation. Certain Avis rates waive the underage fee for eligible travellers from that region when the waiver is explicitly shown on the confirmation.

Yes, you can add an additional driver to your Avis hire at Disney Orlando, but the additional driver must be present at the counter at pickup with their own valid driver’s licence.

Whether the additional driver fee is included in your rate depends on your specific booking. Check your Hola Car Rentals confirmation for the line that reads additional driver included or additional driver free of charge. If it is not included, Avis charges US$13 per hire day for an additional driver, with a maximum of US$65 plus applicable taxes.

• The additional driver must appear in person at the Avis counter at Disney Orlando pickup
• They must present a valid driver’s licence and sign the hire agreement
• For Avis, additional drivers must generally be at least 25 years old
• If the additional driver uses a non-Roman alphabet licence, an IDP is also required

Only drivers listed on the Avis hire agreement are covered by protections such as CDW/LDW and liability cover. If someone not named on the contract drives the vehicle during your Disney Orlando trip, those protections may be void. If you need to add a driver after pickup, visit an Avis branch to update the agreement.

The insurance coverage included with your Avis hire at Disney Orlando depends on the rate plan you selected when booking through Hola Car Rentals. Always check your booking confirmation for the specific coverages listed.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Avis hire vehicle itself from a collision, theft, or vandalism. A deductible may apply unless your confirmation explicitly states zero deductible. CDW and LDW do not cover damage you cause to other vehicles or people.

Third-Party Liability (LIS/ALI/SLI) covers bodily injury and property damage you may cause to others while driving. In Florida, not all hire locations are required to include state-minimum liability by law, so it is important to confirm whether this is included in your Avis Disney Orlando booking or whether you need to add it at the counter.

• CDW/LDW: covers the Avis hire vehicle, subject to deductible
• LIS/ALI/SLI: covers third parties you may injure or whose property you damage
• Neither covers your personal injuries or belongings
• Only named drivers on the Avis agreement are covered

Review your Hola Car Rentals confirmation carefully before arriving at the Disney Orlando counter so you know exactly what is included and what optional add-ons you may want to consider.

Yes, one-way hires are possible with Avis in the Disney Orlando area, but a drop-off fee may apply depending on your return location.

For example, picking up at the Avis counter near Disney Orlando and returning at Orlando International Airport, or vice versa, may or may not carry a drop-off fee depending on the specific route and distance. Longer one-way trips, such as from Disney Orlando to Miami or Tampa, are more likely to include a drop-off fee.

The drop-off fee for your Avis booking will be shown during the Hola Car Rentals checkout process under the section labelled to pay at destination. It will not appear on the results page but will be visible on the rate details page before you confirm. This fee cannot be prepaid and is paid at the Avis counter.

• Check the to pay at destination section in your Hola Car Rentals confirmation for the exact drop-off fee
• The fee varies by route, vehicle class, and season
• Cross-state or long-distance one-ways from Disney Orlando typically carry higher fees
• Changing your return location after booking may reprice the hire

If no drop-off fee appears during booking, your Disney Orlando Avis route does not incur one for that specific itinerary.

Yes, Avis hires at Disney Orlando follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

At pickup, check the fuel gauge with the Avis agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing both the odometer and the fuel gauge before leaving the Disney Orlando area counter.

When returning your Avis vehicle, refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive. Keep your final fuel receipt showing the date, time, and station address. For after-hours returns at Orlando International Airport, leave the receipt in the return envelope and keep a photo of the full gauge on your phone.

• Receive full, return full
• Refuel close to the return point to avoid the gauge dropping
• Keep your final receipt as proof
• If you return below full, Avis will charge a fuel shortfall at their refuelling rate plus a service fee, which is typically higher than pump prices

Some Avis counters at Disney Orlando may offer a prepaid fuel option at pickup. If you accept it, any unused fuel is generally non-refundable, so the Full-to-Full approach is usually the better value for most renters.

Yes, most bookings made through Hola Car Rentals, including Avis hires in the Disney Orlando area, include travel assistance provided by Terrawind Global Protection. However, this benefit does not apply to residents of the United States or Canada.

If you are visiting Disney Orlando from outside North America and experience a covered emergency during your Avis hire, such as a medical situation or a legal issue following a road accident, you can contact the assistance line 24 hours a day.

• Phone (toll-free or collect): +1 888 980 9992
• WhatsApp: +1 208 910 1001
• Email: [email protected]

When you call, provide your full name, your Hola Car Rentals confirmation number (for example, HOLA1000000), your current location near Disney Orlando, and a brief description of what happened. Follow the coordinator's instructions and keep all receipts and reports.

Travel assistance covers medical emergencies for up to 5 passengers, legal assistance in case of an accident, compensation for baggage lost by the airline, and flight cancellation. It does not cover damage to the Avis hire vehicle itself (that is CDW/LDW) or third-party liability (that is LIS/ALI/SLI). Always check your Hola Car Rentals confirmation for the exact terms applicable to your Disney Orlando booking.