Avis Car Hire
in Orlando

Hola Car Rentals is the only premium partner of the top car hire brands operating in Orlando, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Orlando.

No. With Hola Car Rentals, all costs and charges for your booking in Orlando are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Orlando charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Avis counter at Orlando International Airport (MCO) is located on-airport, so no shuttle is needed.

• Terminals A and B: follow Ground Transportation signs to Level 1, where hire counters including Avis are located. After completing paperwork, walk to the adjacent garage to collect your vehicle.
• Terminal C: Avis and other hire counters are on Level 4. After check-in, walk to Garage C and find your brand's designated bay.

The walk from baggage claim to the Avis counter takes roughly 5 to 10 minutes, and the counter to vehicle bay is an additional 2 to 5 minutes. Elevators and escalators are available throughout the Orlando airport for step-free access.

Bring your physical credit card in the main driver's name and all required documents. If you cannot locate the Avis counter, ask airport staff or look for the Avis logo on your booking confirmation to match it to onsite signage.

Yes, Avis will charge for tolls used during your Orlando hire if you do not enrol in a toll programme at pickup.

Almost all toll roads around Orlando are cashless, including SR-528, SR-417, and SR-408. Your Avis hire vehicle comes equipped with an electronic toll device or a plate-based billing system. At the Avis counter in Orlando you have two options:

• Unlimited toll package: approximately US$11 to US$15 per hire day, covering all toll usage during your hire period.
• Pay per use: Avis charges the actual toll amount plus daily or administrative processing fees. For Avis and Budget, the pay-per-use programme costs approximately US$6.95 per day (capped at US$34.75 per month) on days when tolls are incurred.

If you opt out entirely, tolls are captured via plate-based billing and passed to you with added fees. Typical toll exposure in the Orlando area runs approximately US$5 to US$15 per day depending on your route.

Note that toll charges can appear on your credit card days or even weeks after the hire ends, as toll agencies process invoices in batches.

To pick up your Avis hire car in Orlando, you must bring the following physical documents:

• Your original, unexpired driver's licence in the main driver's name.
• A physical major credit card with the driver's name printed on the card, in the main driver's name, for the security deposit hold. Debit and prepaid cards are not accepted.
• A valid passport or government-issued photo ID.
• Your booking confirmation or printed voucher.
• Round-trip flight or cruise tickets (required for visitors from outside the United Kingdom).

If your driver's licence is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic, an International Driving Permit (IDP) is mandatory at the Avis counter in Orlando. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence.

All documents must be physical. Digital copies shown on a phone or tablet are not accepted at the Avis counter in Orlando or at any other hire location.

Yes, all Hola Car Rentals bookings, including Avis hires in Orlando, include Tolls Cashback of up to 5% of your total booking value for tolls paid during your hire.

Orlando has several cashless toll roads such as SR-528, SR-417, and SR-408, so toll costs can add up quickly. The cashback benefit helps offset those expenses.

To claim your Tolls Cashback after your Avis Orlando hire:

• Email [email protected] within 30 days of returning the vehicle.
• Use the subject line: Tolls Cashback - followed by your reservation confirmation number.
• Attach your Hola Car Rentals reservation confirmation, the Avis hire agreement signed at pickup, and a toll invoice or statement showing charges paid during your hire period.
• Include your full name, travel dates, and the last 4 digits of the card used for your booking.

Refunds are issued to the original payment method and typically process within 7 to 10 business days after approval. Claims submitted after 30 days are not accepted. This benefit does not mean tolls are included in your booking; you still pay tolls normally and claim reimbursement afterwards.

The minimum age to hire a car with Avis in Orlando without a surcharge is 25. Drivers aged 21 to 24 can hire but will be charged a daily young-renter surcharge at the Avis counter in Orlando.

Florida is not one of the states (like New York or Michigan) that requires hires to drivers aged 18 and over, so the Avis standard policy applies: 21 is the minimum age, with a daily underage fee for drivers under 25.

Drivers under 25 are also restricted from certain vehicle classes at the Avis Orlando location. Typically only Economy, Compact, Medium Sedan, Standard Sedan, Compact SUV, and Medium SUV categories are available to younger renters. Classes such as Full Size SUV, Minivan, Convertible, Luxury, and Premium are generally restricted to drivers 25 and older.

One important exception: if you are a driver aged 21 to 24 from Latin America or the Caribbean, certain Hola Car Rentals rates with Avis in Orlando may waive the underage fee. This waiver must appear explicitly on your booking confirmation and applies only to eligible vehicle categories. Check your confirmation or contact Hola Car Rentals support to verify eligibility before arriving at the Orlando Avis counter.

When you pick up your Avis hire in Orlando, the Avis counter will place a temporary authorisation hold on your credit card. This is not a charge; it reduces your available credit until released after you return the vehicle.

For standard vehicles in the United States, including Orlando, typical holds run approximately US$300 to US$400. The exact amount depends on the vehicle class, hire duration, and Avis location policies. Premium or speciality vehicles may carry higher holds.

Key requirements for the deposit at the Avis Orlando counter:

• A physical major credit card with the driver's name printed on the card, in the main driver's name. Debit cards, prepaid cards, and virtual cards are not accepted.
• Sufficient available credit to cover the hold plus any expected charges.
• The card must be enabled for in-person transactions. Notify your bank before travelling to avoid fraud blocks.

After you return the Avis vehicle in Orlando, the hold is released. Your bank or card issuer controls when the credit reappears on your account, which can take up to 15 business days. Bringing a backup credit card is recommended in case your primary card is declined at the counter.

Yes, you can use your own toll transponder or visitor toll pass in your Avis hire car in Orlando, but you must take a specific step to avoid being charged twice.

Florida's toll roads around Orlando, including SR-528, SR-417, and SR-408, are almost entirely cashless and use the SunPass and E-PASS electronic systems. Your Avis vehicle already comes with a built-in toll device or plate-based billing system.

If you plan to use your own pass:

• Inform the Avis counter representative in Orlando at pickup that you have your own transponder.
• Ask them to deactivate the vehicle's default toll device before you leave the lot.
• Keep your toll receipts or account statements, as these will be useful if any billing dispute arises.

If you do not deactivate the Avis device and your own transponder also registers the toll, you risk being billed by both systems for the same gantry. Do not move the toll device between vehicles, as this can result in penalties. If you prefer not to manage your own pass, the Avis unlimited toll package in Orlando costs approximately US$11 to US$15 per day and covers all toll usage during your hire.

Yes, most Hola Car Rentals bookings, including Avis hires in Orlando, include travel assistance and medical cover through Terrawind Global Protection at no extra cost. However, this benefit does not apply to residents of the United Kingdom or Canada.

Core benefits typically included are:

• Travel insurance with medical cover for up to 5 passengers.
• Legal assistance in the event of a road accident during your Orlando hire.
• Compensation for luggage lost by the airline.
• Flight cancellation insurance.

If you experience a medical emergency or accident while driving your Avis hire in Orlando on highways such as SR-528 or the Florida Turnpike, contact the assistance line immediately before incurring expenses, as some reimbursements require prior authorisation.

To reach assistance 24 hours a day, 7 days a week:

• Call: +1 888 980 9992 (toll-free or collect)
• WhatsApp: +1 208 910 1001
• Email: [email protected]

Provide your full name, your Hola Car Rentals confirmation number, your location, and a brief description of the situation. This cover does not replace CDW/LDW for damage to the Avis vehicle or LIS/SLI for third-party liability. Check your booking confirmation for the exact terms applicable to your reservation.

Avis hires in Orlando follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow for your Avis Orlando hire:

• At pickup, check the fuel gauge with the Avis agent and confirm the starting level is recorded on the hire agreement.
• Take a photo of the dashboard showing the odometer and fuel gauge before leaving the Orlando airport.
• Refuel within approximately 10 miles of the return location so the gauge does not drop below full before you arrive.
• Keep your final fuel receipt showing the date, time, and station address.

If you return the Avis vehicle in Orlando below the recorded starting level, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee.

Some Avis counter locations in Orlando may offer an optional Prepaid Fuel plan at pickup. If you accept it, any unused fuel is generally non-refundable, so the Full-to-Full approach is usually better value unless you are certain you will use the full tank.

Yes, you can add an additional driver to your Avis hire in Orlando, either as part of your rate or by paying a fee at the counter.

If your Hola Car Rentals confirmation shows "Additional driver free of charge," the first extra driver is included at no cost. If it is not included, Avis in Orlando charges approximately US$13 per hire day plus taxes, with a maximum charge of US$65 plus taxes for the hire period.

Requirements for adding a driver at the Avis Orlando counter:

• The additional driver must be present at pickup with a valid driver's licence.
• They must meet the minimum age requirement. For Avis in Orlando, additional drivers should generally be at least 25 years old. Drivers aged 21 to 24 may be subject to a young-renter surcharge or may not be accepted.
• If their licence is not in English and does not use a Latin alphabet, an IDP is required.
• Both the main driver and the additional driver must sign the Avis hire agreement.

Only drivers listed on the Avis hire agreement in Orlando are covered by protections such as CDW/LDW and liability cover. Anyone who drives without being named on the contract may void those protections entirely.

Whether your Avis hire in Orlando includes insurance depends on the rate plan you selected. Check your Hola Car Rentals confirmation for the specific coverages listed.

Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW) reduces your financial liability for damage to the Avis hire vehicle itself from a collision, theft, or vandalism. Key points:

• A deductible or excess may apply per incident unless your confirmation explicitly states zero deductible.
• CDW/LDW does not cover damage you cause to other vehicles or injuries to other people. For that you need Third-Party Liability cover (LIS/ALI/SLI).
• Coverage is void if the vehicle is driven by someone not listed on the Avis hire agreement, used off-road, or operated under the influence.
• Tires, wheels, undercarriage, and roof damage are often excluded unless a specific add-on is purchased.

Florida does not mandate that hire companies include state-minimum third-party liability in all cases, so it is strongly recommended to add Liability Insurance Supplementary (up to US$300,000) to your Avis Orlando booking if it is not already included.

Always review the Avis hire agreement at the Orlando counter to confirm which coverages are active and what deductibles apply before driving away.

Yes, one-way hires are available with Avis in Orlando, but a drop-off fee may apply depending on your return location.

Common patterns for Avis one-way hires originating in Orlando:

• Orlando to Miami: a drop-off fee typically applies. The Florida Turnpike route between Orlando and Miami also involves approximately US$15 to US$30 in tolls one way.
• Orlando airport to a different Orlando city location: often no drop-off fee, but confirm during booking.
• Orlando to a different state: a drop-off fee almost always applies and the amount varies by distance and vehicle class.

The drop-off fee for your Avis Orlando hire will appear under the "To pay at destination" section during checkout on the Hola Car Rentals website. It is not prepaid and is not covered by No Extra Charges© unless it was not disclosed on your confirmation.

Cross-border one-way hires, for example driving the Avis vehicle from Orlando into another country, are generally restricted or require prior authorisation. Always check your hire agreement for territory rules before crossing state or National borders.

Avis counter hours at Orlando International Airport (MCO) follow the brand's scheduled operating hours, which can vary by terminal and season. Confirm the exact hours on your booking confirmation or directly with Avis before travel.

If your flight to Orlando is delayed:

• If the delay is less than 24 hours from your original pickup time, Avis will hold your reservation. Make sure you will arrive while the counter is still open.
• If the delay is greater than 24 hours, contact Hola Car Rentals support as soon as possible via WhatsApp at +1 (786) 999-8312 or by email at [email protected]. Changes are not guaranteed but the team will assist where possible.

If you arrive at the Orlando airport and the Avis counter appears closed unexpectedly, use the courtesy phones near the hire area or ask airport information staff for assistance. After-hours key-drop instructions, if available for your Avis Orlando location, will be noted on your hire agreement.

The standard grace period on return is approximately 30 minutes. Returning the Avis vehicle in Orlando beyond that window may result in charges for extra hours or days plus a late fee, so plan your return time carefully.