Avis Car Hire
in Connecticut

Hola Car Rentals is the only premium partner of the top car hire brands operating in Connecticut, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Connecticut.

No. With Hola Car Rentals, all costs and charges for your booking in Connecticut are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Connecticut charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Avis counter at Bradley International Airport (BDL) in Connecticut is located in the transportation centre, not inside the main terminal. After collecting your baggage, exit the terminal at the lower level by baggage claim, cross the roadway, and proceed to the transportation centre. The Avis counter and vehicle ready line are on the second level of that building.

Bradley International is the main airport serving the Hartford area in Connecticut, situated in Windsor Locks approximately 20 minutes north of centre of Hartford on I-91. Avis operates there Monday through Sunday from 05:00 AM to 01:30 AM, and 24-hour key drop-off is available if you return outside staffed hours.

Allow extra walking time between the terminal and the transportation centre, especially if you have heavy luggage or are travelling with children.

At Tweed-New Haven Airport (HVN) in Connecticut, the Avis counter is located directly inside the baggage claim area of the terminal. Rental vehicles are parked outside the baggage claim area, so once you complete paperwork at the counter you can walk directly to your car.

Avis operates at Tweed-New Haven Monday through Sunday from 08:00 AM to 11:00 PM. A 24-hour key drop box is available for after-hours returns. To use it, park and lock the vehicle, place the completed contract and keys in the key drop box, and take all personal belongings with you.

If you are arriving on a late flight and the counter is closed, confirm after-hours pickup arrangements in advance by reviewing your booking confirmation for specific instructions.

No, Connecticut itself does not operate toll roads within its state borders, so you will not encounter in-state tolls while driving your Avis hire car through Connecticut.

However, tolls do apply when you cross into neighbouring states. Common toll-bearing routes accessible from Connecticut include:

• The New York Thruway and I-95 tolls in New York
• The Mario Cuomo Bridge (formerly Tappan Zee Bridge) between New York and New Jersey
• The Massachusetts Turnpike
• Toll facilities in Rhode Island

All of these systems are cashless and use electronic billing, primarily through E-ZPass. Your Avis hire vehicle in Connecticut will include an electronic toll device. If you drive into a tolled area in a neighbouring state, Avis will bill the toll amount plus an administrative processing fee to your credit card after the hire ends. To avoid per-use fees, you can opt into Avis's toll programme at the counter, which charges a daily convenience fee in exchange for handling all tolls automatically.

There are no congestion charges or emissions zones in Connecticut.

Yes, all bookings include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your Avis hire in Connecticut or on nearby toll roads in neighbouring states.

Since Connecticut has no in-state toll roads, this benefit is most useful if your Avis trip takes you into New York, Massachusetts, or Rhode Island, where cashless toll systems like E-ZPass are active.

To claim your cashback after returning the vehicle:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - Reservation {Your Confirmation Number}
• Attach your Hola Car Rentals confirmation, the signed hire agreement, and a receipt or statement showing toll charges paid

Example: if your Connecticut Avis booking total is US$500, the maximum cashback is US$25. If you paid US$18 in tolls crossing into New York, you receive US$18 back. If you paid US$40, the refund is capped at US$25. Refunds are issued to your original payment method within 7 to 10 working days after approval. Claims submitted after 30 days are not accepted.

To collect your Avis hire car in Connecticut, you must present the following physical documents at the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the physical card, used for the authorisation hold
• A passport or valid government photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin alphabet (for example, Arabic, Chinese, Japanese, or Cyrillic script), an International Driving Permit (IDP) is mandatory alongside your original licence. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and cannot be used without the original licence.

All documents must be physical originals. Digital copies shown on a phone or tablet are not accepted at the Avis counter in Connecticut. Debit and prepaid cards are not accepted for the authorisation hold.

When you pick up your Avis hire car in Connecticut, a temporary authorisation hold is placed on your credit card. For standard vehicles rented in the United States, this hold is typically around US$300 to US$400, though the exact amount varies by vehicle class, location, and season.

A few important points to keep in mind:

• The hold is not a charge. It temporarily reduces your available credit and is released after you return the vehicle.
• Your bank controls how quickly the hold disappears after release. It can take up to 15 working days.
• Premium or speciality vehicles at Avis locations in Connecticut may carry a higher hold amount.
• Only a physical major credit card in the main driver’s name is accepted. Debit cards, prepaid cards, and virtual cards are not accepted for the deposit.

To avoid issues at the Avis counter in Connecticut, notify your bank of your travel plans in advance, confirm you have sufficient available credit, and bring a backup credit card in your name as a precaution.

Yes, you can add an additional driver to your Avis hire in Connecticut, but the additional driver must be present at the counter at pickup with a valid driver’s licence to sign the hire agreement.

If your booking confirmation does not include an additional driver free of charge, Avis in Connecticut charges US$13 per hire day plus taxes, with a maximum cap of US$65 plus taxes for the additional driver.

For Avis hires in Connecticut, additional drivers must generally be at least 25 years old. Drivers aged 21 to 24 may not be accepted as additional drivers at Avis locations, or a young-driver surcharge may apply depending on location rules.

Only drivers listed on the hire agreement are covered by protections such as CDW/LDW. If someone not named on the contract drives the vehicle, cover may be voided. Always verify the additional driver’s name appears on your paperwork before leaving the Avis counter in Connecticut.

Drivers aged 21 to 24 can rent from Avis in Connecticut but are subject to a young-driver surcharge. The standard minimum age to rent without a surcharge at Avis locations in Connecticut is 25.

The young-driver fee at Avis in Connecticut is US$13 per hire day plus taxes, with a maximum cap of US$65 plus taxes per hire. This fee is paid at the counter and is not included in your prepaid rate.

There is one notable exception for certain renters. If you are a citizen or resident of Latin America or the Caribbean, aged 21 to 24, and your Hola Car Rentals confirmation explicitly states that the underage fee is waived, Avis in Connecticut will not charge the young-driver surcharge for the main driver. This exception applies only to eligible vehicle categories such as Economy, Compact, Medium Sedan, Standard Sedan, Compact SUV, and Medium SUV. It does not apply to additional drivers aged 21 to 24.

Drivers under 21 cannot rent from Avis in Connecticut. All standard document and credit card requirements still apply regardless of age.

Avis hires in Connecticut follow a Full-to-Full fuel policy. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

To avoid extra fees on your Connecticut Avis hire:

• Check the fuel gauge with the agent at pickup and confirm the starting level is recorded on the hire agreement
• Take a photo of the dashboard showing the odometer and fuel gauge at pickup
• Refuel within approximately 10 miles or 15 km of the return location so the gauge does not drop before you arrive
• Keep your final fuel receipt showing the date, time, and station address
• For after-hours returns at locations like Bradley International Airport or Tweed-New Haven Airport, leave the receipt in the key drop envelope and keep a photo of the full gauge

If you return the Avis vehicle in Connecticut below the recorded starting level, you may be charged for the fuel shortfall at the partner's refuelling rate, which is typically higher than retail pump prices, plus a service fee. Using the correct fuel type is also important, as wrong-fuel incidents are not covered by the fuel policy.

Yes, Avis in Connecticut offers one-way hires that allow you to pick up in Connecticut and return the vehicle at a different Avis location in another state, though a drop-off fee may apply depending on the route.

One-way fees are route-specific and vary by distance, vehicle class, and season. Common patterns include:

• Connecticut to a nearby city in the same region: a drop-off fee typically applies and varies by distance
• Connecticut to a distant state or cross-country destination: a drop-off fee almost always applies and can be significant
• Same-city airport to centre within Connecticut: often no drop-off fee

The drop-off fee for your specific Avis route from Connecticut will be shown during the booking process under the section labelled as payable at destination. It is not included in your prepaid rate and cannot be prepaid. Review your booking confirmation to confirm whether a fee applies before you travel.

If you need to change your drop-off location after booking your Avis hire in Connecticut, the route will be re-priced and the drop-off fee may change. Contact support before making mid-hire route changes.

When renting from Avis in Connecticut, two main types of cover are relevant to most renters:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Avis vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero. CDW/LDW does not cover damage you cause to other vehicles or people.
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Avis hire in Connecticut. Some U.S. states require a minimum level of liability cover, but not all do. Adding supplementary liability up to US$300,000 is strongly recommended.

These two covers work together. CDW/LDW protects the hire vehicle itself, while LIS/ALI/SLI protects you against claims from third parties. Neither covers your personal injuries (that requires PAI) or your belongings (that requires PEC).

Check your booking confirmation to see which protections are already included in your Avis Connecticut rate before accepting additional products at the counter.

Yes, most bookings for an Avis hire in Connecticut include travel assistance cover provided by Terrawind Global Protection at no extra cost. This benefit is designed for situations that may arise during your trip, such as a medical emergency on a Connecticut highway or a flight disruption before or after your hire period.

Core benefits typically include:

• Travel and medical cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for baggage lost by the airline
• Flight cancellation insurance

If you need assistance during your Avis hire in Connecticut, contact Terrawind 24 hours a day, 7 days a week. You can reach them by phone at +1 888 980 9992 (toll-free), via WhatsApp at +1 208 910 1001, or by email at [email protected]. Have your Hola Car Rentals confirmation number ready when you call.

Important: this travel assistance benefit does not apply to residents of the United States or Canada. It also does not cover damage to the Avis hire vehicle itself (that is handled by CDW/LDW) or liability to third parties (covered by LIS/ALI/SLI). Always review your booking confirmation for the exact terms and coverage limits that apply to your reservation.

Yes, after-hours returns are available at several Avis locations in Connecticut, depending on which location you are using.

• Bradley International Airport (BDL) in Windsor Locks: 24-hour drop-off is available even though the staffed counter closes at 01:30 AM
• Tweed-New Haven Airport (HVN): 24-hour key drop-off is available outside staffed hours (08:00 AM to 11:00 PM)
• Groton-New London Airport (GON): staffed hours are more limited (Monday to Friday 07:30 AM to 06:00 PM, Saturday to Sunday 09:00 AM to 01:00 PM), so confirm after-hours drop procedures in advance

For key drop returns at Avis locations in Connecticut, park and lock the vehicle in the designated return area, place the completed hire contract and keys in the key drop box, and take all personal belongings with you. Keep a photo of the fuel gauge showing a full tank and retain your final fuel receipt, as the vehicle will not be inspected until the next working day.

Note that liability for the vehicle may remain with you until Avis formally checks it in, so document the vehicle condition with photos before leaving the lot.