Avis Car Hire
in Augusta

Hola Car Rentals is the only premium partner of the top car hire brands operating in Augusta, giving you exclusive access to our All Inclusive+ rate. This rate includes benefits that no other company can match:

• Free liability coverage starting at US$ 300,000 in case of an accident (applies only to certain rates and itineraries)
• Toll cashback: recover up to 5% of the reservation's total value for toll charges incurred during your hire period
• Premium travel medical assistance providing up to US$ 150,000 in coverage for a maximum of 5 passengers in case of a medical emergency, excluding pre-existing conditions
• No Extra Charges© guarantee: if the counter charges you for something not listed on your confirmation and not an optional add-on you accepted, Hola Car Rentals will work to remove or reimburse the charge after verification

All of this comes at no extra cost, ensuring a fully protected car hire experience and peace of mind throughout your trip in Augusta.

No. With Hola Car Rentals, all costs and charges for your booking in Augusta are clearly shown at the time of reservation and in your confirmation email, so you know exactly what you are paying before you arrive at the counter.

On top of that, every Hola Car Rentals booking includes the No Extra Charges© guarantee. This is a pricing guarantee (not insurance) that protects you if the counter in Augusta charges you for something that was not listed on your confirmation and was not an optional add-on you accepted. If that happens, Hola Car Rentals will work with the hire partner to remove or reimburse the charge after verification.

The only costs outside this guarantee are:

• Optional add-ons you choose at the counter (GPS, child seats, prepaid fuel)
• Usage-based charges (tolls, fuel shortfall, traffic fines)

The Avis counter in Augusta is located at Augusta Mall, 3450 Wrightsboro Rd, Suite B 118, Augusta, GA 30909. The counter is an exterior storefront situated next to Dick's Sporting Goods, so look for that anchor store as your landmark when navigating the mall exterior.

Vehicles are parked on-site, so there is no shuttle needed once you reach the Avis desk. Simply walk up to the counter, present your driver’s licence and credit card, and the agent will process your hire agreement. If you are an Avis Preferred member, identify yourself at the counter to receive your preprinted documents and keys more quickly.

Reported counter hours for the Augusta Mall Avis location are Monday through Friday 08:00 to 19:00, Saturday 09:00 to 13:00, and Sunday 12:00 to 17:00. Hours can vary on public holidays, so confirm directly before your visit.

To collect your Avis hire in Augusta you must bring the following physical documents, as digital copies are not accepted at the counter:

• A valid, original driver’s licence in the main driver’s name
• A major credit card with the driver’s name printed on the card, used for the authorisation hold
• A passport or valid government-issued photo ID
• Your booking confirmation or printed voucher
• Round-trip flight or cruise tickets if you are visiting from abroad

If your driver’s licence is not in English and does not use a Latin (Roman) alphabet, for example Arabic, Chinese, Japanese, or Cyrillic script, an International Driving Permit (IDP) is mandatory. For licences in other non-English scripts, an IDP is strongly recommended. The IDP is a translation only and must be carried alongside your original licence at the Avis Augusta counter.

Debit cards and prepaid cards are not accepted for the authorisation hold, even if you prepaid your booking online.

Yes, Avis in Augusta offers an after-hours key drop option at the Augusta Mall location. A drop box is available so you can return the vehicle outside of counter operating hours.

There are important conditions to understand before using this option:

• You remain fully responsible for the vehicle, including any damages or theft, until the hire contract is officially closed on the next business day when a staff member processes the return
• Some Avis promotional rates require the vehicle to be returned during office hours, so check your hire agreement before planning an after-hours drop
• Return the car to the same exterior storefront location next to Dick's Sporting Goods at Augusta Mall where you picked it up

To protect yourself, take timestamped photos of the vehicle condition and fuel gauge before dropping the keys. Keep the fuel receipt if you refuelled nearby. This documentation is useful if any post-hire charge appears on your statement after the Avis Augusta contract is closed.

All Avis hire vehicles in Augusta come equipped with an electronic toll device, as cash toll booths are largely eliminated across the United States. When you drive through a cashless toll lane, the system records the transaction automatically.

At the Avis counter in Augusta you have two options:

• Purchase an unlimited toll package, which typically costs between US$11 and US$25 per hire day depending on the location and vehicle class. This covers all toll charges for days you use toll roads, with no per-toll billing
• Decline the package and pay per use. In this case, Avis will charge the actual toll amount plus an administrative processing fee to the credit card on file. These charges often appear on your statement several weeks after the hire ends

If you drive through a toll lane without enrolling in any programme, Avis will still receive a notice and charge your card for the transaction plus fees. To avoid surprises, decide at the Augusta counter which option suits your planned driving before signing the hire agreement.

Yes, all bookings made through Hola Car Rentals, including Avis hires in Augusta, include Tolls Cashback, which lets you recover up to 5% of your total booking value for tolls paid during your hire period.

To claim your cashback after returning your Avis vehicle in Augusta:

• Email [email protected] within 30 days of vehicle return
• Use the subject line: Tolls Cashback - HOLA followed by your confirmation number
• Attach your Hola Car Rentals booking confirmation, the signed Avis hire agreement, and a receipt or statement showing the toll charges paid
• Include your full name, travel dates, and the last 4 digits of the card used for the booking

The refund is calculated as the lesser of the actual tolls paid or 5% of your booking total. For example, if your booking total was US$400, the cap is US$20. Approved refunds are processed to your original payment method within 7 to 10 business days. Late submissions received after 30 days are not accepted.

Yes, a major credit card in the main driver’s name with the driver’s name physically printed on the card is required at the Avis counter in Augusta. The card is used to place a temporary authorisation hold, not a charge, on your available credit at the time of pickup.

For standard vehicles rented in the United States, the typical hold placed by Avis is approximately US$300 to US$400, though the exact amount can vary by vehicle class, hire duration, and location. Premium or specialised vehicles may carry a higher hold.

Key points to keep in mind:

• Debit cards and prepaid cards are not accepted for the authorisation hold
• Virtual or single-use card numbers are not accepted; you must present the physical card
• The card must be in the main driver’s name, not a third party’s name
• Even if you prepaid your Avis Augusta booking online, you still need to present a physical credit card at the counter

The hold is released after you return the vehicle, but your bank controls when the credit reappears and it can take up to 15 business days.

An International Driving Permit (IDP) is not always mandatory for renting from Avis in Augusta, but it depends on your licence.

Here is when an IDP is required or strongly recommended:

• Required: if your driver’s licence uses a non-Latin (Roman) alphabet such as Arabic, Chinese, Japanese, or Cyrillic script, you must carry an IDP alongside your original licence at the Avis Augusta counter
• Recommended: if your licence is not in English and not issued by an EU or EEA country, an IDP is strongly advised even if not strictly mandatory

The IDP is a translation document only. It is not a standalone licence and will not be accepted without your original licence. If you think you may need one, obtain it in your home country before travelling, as U.S. issuers such as AAA do not issue IDPs to non-U.S. licence holders.

All documents presented at the Avis Augusta counter must be physical originals. Digital copies are not accepted.

Yes, a young driver surcharge applies to drivers under 25 years old renting from Avis in Augusta. In the United States, Avis charges a daily young-renter fee for drivers aged 21 to 24, and most vehicle classes are restricted to renters aged 25 and older.

For Avis in Augusta, the standard underage fee is US$13 per hire day plus applicable taxes, with a maximum cap of US$65 plus taxes for the hire period.

Vehicle class restrictions also apply. Drivers under 25 are generally limited to smaller categories such as Economy, Compact, Medium Sedan, Standard Sedan, Compact SUV, and Medium SUV. Classes such as Full Size SUV, Minivan, Luxury, Premium, and Convertible are typically restricted to renters aged 25 and older.

One exception applies to drivers aged 21 to 24 from Latin America and the Caribbean. Certain Hola Car Rentals rates with Avis in the United States waive the underage fee for the main driver when the waiver is explicitly shown on the booking confirmation and the driver presents proof of Latin American or Caribbean nationality. Check your confirmation to see if this benefit applies to your Augusta booking.

Yes, you can add an additional driver to your Avis hire in Augusta, but the additional driver must be physically present at the counter at the time of pickup with a valid driver’s licence.

Whether the additional driver fee is included or charged at the counter depends on your rate:

• If your booking confirmation states additional driver is included, no fee applies for the first extra driver
• If not included, Avis in Augusta charges US$13 per hire day plus taxes, with a maximum of US$65 plus taxes for the hire period

Important conditions for adding a driver at the Avis Augusta counter:

• The additional driver must meet the same document requirements as the main driver, including an IDP if their licence uses a non-Latin alphabet
• For Avis, the additional driver must generally be at least 25 years old at pickup. Drivers aged 21 to 24 may be denied or charged the underage fee depending on location rules
• Both the main driver and the additional driver must sign the hire agreement

Only drivers listed on the Avis hire agreement are covered by the vehicle’s protections such as CDW and liability cover.

Yes, one-way hires are available through Avis in Augusta, allowing you to pick up at one location and return the vehicle to a different city or airport.

A drop-off fee may apply depending on the route. This fee is set by Avis and varies based on the cities involved, the distance, the vehicle class, and the season. The drop-off fee is not included in your prepaid rate and is due at the Augusta counter at pickup.

When booking a one-way hire from Augusta:

• The drop-off fee, if applicable, will appear under the To Pay at Destination section during checkout on the Hola Car Rentals website
• Review your booking confirmation to verify the fee before arriving at the Avis Augusta counter
• If the counter charges a different amount than what your confirmation shows, keep all paperwork and contact support after the hire

Cross-border one-way hires, for example returning the Avis vehicle in Canada, are often restricted or carry significantly higher fees. Confirm cross-border permissions with Avis before booking if you plan to drive outside the United States.

The insurance protections included in your Avis hire in Augusta depend on the rate plan selected when booking through Hola Car Rentals. Always review your booking confirmation to see exactly what is covered.

Common coverage types to understand:

• Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW): reduces your financial liability for damage to the Avis hire vehicle from a collision, theft, or vandalism. A deductible may apply unless your confirmation states zero deductible. CDW does not cover damage you cause to other vehicles or people
• Third-Party Liability (LIS/ALI/SLI): covers bodily injury and property damage you may cause to others while driving the Avis vehicle in Augusta. Some U.S. states require a minimum level of liability, but not all do. Adding supplemental liability up to US$300,000 is strongly recommended

CDW and liability are separate protections. Having one does not replace the other. Tyres, undercarriage, roof, and keys are commonly excluded from CDW unless a specific add-on is purchased.

All drivers must be listed on the Avis hire agreement in Augusta for cover to apply. An unnamed driver who causes an incident may void the protections entirely.

Avis hires in Augusta follow a Full-to-Full fuel policy by default. You receive the vehicle with a full tank and must return it full to avoid fuel charges.

Steps to follow to avoid fuel fees on your Augusta hire:

• At pickup, check the fuel gauge with the Avis agent and confirm the starting level is recorded on the hire agreement. Take a photo of the dashboard showing the gauge and odometer
• During the hire, use the correct fuel type as shown in the vehicle or hire agreement. Wrong-fuel incidents are not covered by the fuel policy
• Before returning to the Avis Augusta Mall location, refuel within approximately 10 miles of the return point so the gauge does not drop below full before you arrive
• Keep the fuel receipt showing the date, time, and station address in case a fuel charge appears on your statement

If you return the Avis vehicle in Augusta with less than a full tank, you may be charged for the fuel shortfall at the partner’s refuelling rate, which is typically higher than retail pump prices, plus a refuelling service fee. Returning full is always the most cost-effective option.

Yes, most bookings made through Hola Car Rentals, including Avis hires in Augusta, include travel assistance provided by Terrawind Global Protection. This benefit is particularly useful if you experience a medical emergency or need legal support after a road incident while driving in or around Augusta.

Core benefits typically included are:

• Travel and medical cover for up to 5 passengers
• Legal assistance in the event of a road accident
• Compensation for luggage lost by the airline
• Flight cancellation insurance

To reach the 24-hour assistance line, call +1 888 980 9992 (toll-free) or contact via WhatsApp at +1 208 910 1001. Have your Hola Car Rentals confirmation number ready when you call.

Important limitation: this travel assistance benefit applies only to non-North American customers. Residents of the United States and Canada do not qualify for this cover. Check your Avis Augusta booking confirmation for the exact terms and coverage limits that apply to your reservation.